

We're Only Human
Ben Eubanks
A human resources podcast focused on blending research and practical advice to help today's HR, talent, and learning leaders improve business outcomes.
Episodes
Mentioned books

Nov 18, 2024 • 20min
Leveraging Labor Market Analytics for EVP Analysis, Strategic Workforce Planning, and More
 In this episode of 'We're Only Human,' host Ben Eubanks engages in an illuminating discussion with David Wilkins, Chief Product and Marketing Officer at Talent Neuron. They explore the use of data to drive insights into strategic workforce planning and talent acquisition. David delves into Talent Neuron's innovative practices, including their proprietary EVP sentiment analysis framework, which helps companies understand and compete more effectively in the labor market. They touch on various real-world applications, including skill evolution, location planning, and diversity hiring tactics. The conversation underscores the importance of aligning employer value propositions with brand consistency and sentiment analysis to attract and retain top talent.00:00 Introduction and Host Welcome00:30 Guest Introduction: Dave Wilkins from Talent Neuron00:55 Understanding Talent Neuron's Labor Market Analytics02:39 Exploring EVP Sentiment Analysis05:23 Tactical and Strategic Applications of EVP Data09:07 Case Studies and Real-World Examples13:11 Innovative Uses and Future Directions17:42 Conclusion and How to Learn MoreConnect with David on LinkedInSee the show archives and sign up for episode updates  

Nov 11, 2024 • 30min
Throw Out the PowerPoint Deck and Do This Instead Says Former Pfizer Head of HR
 In this engaging episode of 'We Are Only Human,' host Ben Eubanks converses with Larry Kelly, an experienced HR leader and storyteller. Larry shares his journey from leading HR at Intel and Pfizer to founding his own consulting business, Attract Wonder, which focuses on integrating awe and curiosity into organizations through storytelling. The discussion covers the significance of storytelling in leadership, the emotional impact of sharing personal and organizational stories, and the innovative methods Larry employs in his workshops, including the transformative power of unscripted narratives. Highlights include Larry’s experiments with blank jigsaws and puppets in team-building exercises, demonstrating the importance of playfulness and emotional connection in corporate environments. This episode provides valuable insights for anyone looking to deepen their understanding of effective communication and team dynamics.00:00 Introduction and Welcome00:35 Larry Kelly's Background01:11 The Power of Storytelling01:33 Family and Personal Life02:20 Storytelling in Care Homes03:57 Magic Wand Session04:39 Collaborative Projects and Spontaneity05:57 Storytelling Workshops in Organizations08:51 The Importance of Stories in Leadership12:01 The Origin of Larry's Storytelling Journey16:05 The Power of Storytelling16:34 Larry's Transformation18:00 Celebrating Leadership Stories18:56 Human Moments in Leadership22:01 Taking Risks in Recruitment23:02 Innovative Workshop Techniques27:01 The Puppet Experiment29:02 The Importance of Playfulness29:54 Connecting with Larry Kelly30:22 Conclusion and FarewellConnect with Larry on LinkedInSee the show archives and sign up for episode updates  

Oct 31, 2024 • 22min
Proximity and Approachability Enable a People-Centric Workplace Culture
 In this episode of We’re Only Human, host Ben Eubanks converses with Louise Willoughby, Chief People Officer at Beekeeper, to explore the groundbreaking strategies Beekeeper has employed to enhance employee retention. The discussion underscores the importance of aligning company and employee values, and introduces impactful initiatives such as 'frontline days', mental health support platforms, and flexible learning budgets. Louise highlights programs like paid sabbaticals for personal learning projects, proactive business continuity planning, and fostering a people-centric culture through regular check-ins and manager involvement in comprehensive career conversations. These insights offer actionable advice for HR professionals aiming to cultivate supportive and effective workplace environments.00:00 Welcome and Introduction00:42 Meet Louise: Career Journey and Role at Beekeeper04:09 The Big Resignation and Retention Strategies07:47 Innovative Benefits for Employee Retention11:45 Addressing Business Continuity Challenges12:20 Learning Opportunities and Coverage Plans12:59 Customer-Facing Team Challenges13:48 Impact on Attrition Rates14:12 Proactive Culture and Team Support14:41 Breaking Down Stereotypes Through Proximity15:50 Creating a People-Centric Culture17:51 Approachability and Empathy in HR18:41 Building Trust with Managers and Employees20:40 Practical Tips for HR Professionals21:23 Connecting with Louise and Beekeeper21:50 Final Thoughts and TakeawaysSee the show archives and sign up for episode updates  

Oct 21, 2024 • 21min
Empowering Habitat for Humanity Philadelphia's Managers in Compensation Transparency
 Building Trust in HR: Kathy White on Compensation and CommunicationIn this episode of 'We're Only Human', host Ben Eubanks talks with Kathy White, VP of HR for Habitat for Humanity Philadelphia, about the critical aspects of compensation and communication in the workforce. Kathy shares her experiences from the World at Work conference and her role in developing a transparent compensation strategy at her organization. The conversation covers the importance of making HR work tangible, the necessity of clear communication and building trust, and discusses methods for enabling managers to effectively handle compensation discussions. Kathy also highlights the need for continuous refinement and learning in HR processes, emphasizing the significance of patience, dedication, and alignment with organizational values.00:00 Introduction and Preview01:26 Meet Kathy White: HR Leader at Habitat for Humanity03:41 The Role of Compensation in HR05:00 Communicating Compensation Strategies09:36 Training and Supporting Managers16:36 Lessons Learned and Best Practices19:39 Conclusion and Final ThoughtsCheck out the FREE HR Summer School replay for 7.5 HRCI/SHRM CreditsConnect with Kathy on LinkedInSee the show archives and sign up for episode updates  

Oct 7, 2024 • 28min
Accelerating Business Agility with Poornima Farrar of Rival
 In this episode of We Are Only Human, host Ben Eubanks is joined by Poornima, Chief Product Officer at Rival. Together, they discuss the latest research in Talent Acquisition, focusing on the importance of flexibility and agility within organizations. They delve into the challenges employers face in forecasting hiring needs, the necessity of personalized onboarding processes, and the evolving role of AI in talent acquisition. The conversation highlights the significance of having integrated systems to maintain data accuracy and compliance. They also touch on the evolving landscape of ATS and the critical role of skill development in maintaining an adaptable workforce. Poornima emphasizes the importance of engaging deeply with vendors and understanding the real capabilities of their solutions.00:00 Introduction and Welcome00:43 Guest Introduction: Poornima from Rival01:20 Research Insights: Workforce Agility and Flexibility02:22 Challenges in Talent Acquisition and Onboarding03:16 The Importance of Data Integration and Accuracy06:50 Personalized Onboarding: Best Practices and Examples14:02 The Role of ATS in Talent Acquisition20:57 AI and Skills in Talent Management26:08 Final Thoughts and AdviceConnect with PoornimaConnect with RivalSee the show archives and sign up for episode updates  

Oct 2, 2024 • 17min
Centralizing the Recruiting Function and Building Global Credibility
 In this episode of We're Only Human, Ben Eubanks interviews Marcus Thorpe, Global Head of Talent Acquisition (TA) at ThoughtWorks, during the Starcircle Supernova Conference in Cork, Ireland. Marcus shares his experiences and strategies for scaling TA functions across 20 countries, centralizing recruiting processes, and leveraging data to make informed hiring decisions. Key topics include the importance of calibration, data-driven decisions, and building a cohesive global TA strategy. Marcus also provides actionable advice for TA leaders facing similar challenges in alignment and data utilization.00:00 Introduction and Welcome00:03 Overview of the Conference 00:57 Conversation with Marcus Stuart Begins01:17 Marcus Thorpe's Background at Google and other companies01:50 Challenges and Strategies in Talent Acquisition04:05 Centralization of Talent Acquisition05:15 Importance of Data in Talent Acquisition08:32 Advice for Talent Acquisition Leaders16:54 Connecting with Marcus ThorpeConnect with Marcus on LinkedInSee the show archives and sign up for episode updates  

Sep 16, 2024 • 19min
From Burnout to Breakthrough: Redesigning Work for Human Flourishing
 In this episode of We're Only Human, Ben Eubanks discusses with Jessica Teitjen about her journey from law to executive leadership in HR and IT. Jessica shares her personal experience of burnout and her subsequent deep dive into the neuroscience of human performance. They explore the disconnect between current workplace practices and positive human outcomes, emphasizing the need for practices that balance both business and human results. Jessica outlines practical steps for HR professionals to align and optimize the nervous system for better performance, advocating for balanced breathing and a holistic approach to integrating creativity, compassion, and courage in the workplace.00:00 Introduction and Guest Welcome00:28 Jessica's Career Journey01:26 The Disconnect in Work Design04:02 Impact of Performance Reviews06:56 Human Body and Workplace Stress10:09 Aligning Neural Networks for Better Performance13:32 Practical Tips for HR Leaders16:53 Connecting with Jessica17:38 Conclusion and Final ThoughtsConnect with Jessica on LinkedInSee the show archives and sign up for episode updates  

Sep 2, 2024 • 21min
Creating a Workplace People Love: Insights from isolved's Amy Mosher
 In this episode of 'We Are Only Human,' host Ben Eubanks is joined by Amy Mosher, Chief People Officer at isolved. They discuss the crucial elements of building a company culture where employees are eager to join and reluctant to leave. Amy shares insights from her experience transforming isolved's culture, emphasizing high trust, transparency, and a focus on diversity and inclusion. The conversation also covers practical advice for HR leaders on driving business success through culture and excellent leadership. Ben and Amy share laughs and personal stories, making for an engaging and insightful discussion.00:00 Introduction and Welcome00:05 Meet Amy Mosher from isolved00:31 Exciting Plans and Personal Stories01:07 HR Summer School Replay02:10 Creating a Workplace People Love02:35 Building a Strong Company Culture04:16 Challenges and Strategies in HR09:16 Transforming Established Companies17:05 Encouragement for HR LeadersSee the HR Summer School replay for freeConnect with Amy on LinkedInSee the show archives and sign up for episode updates  

Aug 26, 2024 • 33min
How to Use "Contracting" as a Recruiting Power Skill
 In this engaging episode of 'We Are Only Human', host Ben welcomes Paul Norman, a seasoned TA leader and consultant. Paul shares his extensive experiences in talent acquisition across diverse industries like financial services, technology, and healthcare. The discussion covers TA strategy, aligning recruitment with business goals, user experience in recruiting, and building credibility with hiring managers. Paul also emphasizes the importance of listening, contracting during intake meetings, and simplifying the hiring process to be successful at scale. Tune in for practical tips on enhancing your talent acquisition function.Key moments00:41 Paul Norman's Career Journey02:00 Challenges and Success in Talent Acquisition03:50 Aligning TA with Business Goals06:51 Strategies for High Volume Hiring13:57 Improving Candidate and Hiring Manager Experience19:37 Building Credibility and Effective Processes31:34 Final Thoughts and Contact InformationConnect with Paul on LinkedIn See the show archives and sign up for episode updates  

Aug 19, 2024 • 25min
Proactive vs Reactive Talent Acquisition: Insights on Hiring Friction, Quality of Hire, and More
 In this episode of 'We're Only Human,' host Ben Eubanks converses with James Galvin, founder of Starcircle. They discuss key aspects of talent acquisition, including being data-driven, understanding market dynamics, and achieving internal alignment within organizations. James introduces Starcircle’s 12-component Hiring Friction Model, which addresses various elements such as demand alignment, candidate experience, and technology enablement. The discussion emphasizes proactive planning and continuous improvement in hiring practices to meet business objectives successfully.Connect with James on LinkedInSee the Starcircle Hiring Friction ModelSee the show archives and sign up for episode updates  


