We're Only Human

In this episode of 'We Are Only Human,' host Ben Eubanks is joined by Amy Mosher, Chief People Officer at isolved. They discuss the crucial elements of building a company culture where employees are eager to join and reluctant to leave. Amy shares insights from her experience transforming isolved's culture, emphasizing high trust, transparency, and a focus on diversity and inclusion. The conversation also covers practical advice for HR leaders on driving business success through culture and excellent leadership. Ben and Amy share laughs and personal stories, making for an engaging and insightful discussion.00:00 Introduction and Welcome00:05 Meet Amy Mosher from isolved00:31 Exciting Plans and Personal Stories01:07 HR Summer School Replay02:10 Creating a Workplace People Love02:35 Building a Strong Company Culture04:16 Challenges and Strategies in HR09:16 Transforming Established Companies17:05 Encouragement for HR LeadersSee the HR Summer School replay for freeConnect with Amy on LinkedInSee the show archives and sign up for episode updates

In this engaging episode of 'We Are Only Human', host Ben welcomes Paul Norman, a seasoned TA leader and consultant. Paul shares his extensive experiences in talent acquisition across diverse industries like financial services, technology, and healthcare. The discussion covers TA strategy, aligning recruitment with business goals, user experience in recruiting, and building credibility with hiring managers. Paul also emphasizes the importance of listening, contracting during intake meetings, and simplifying the hiring process to be successful at scale. Tune in for practical tips on enhancing your talent acquisition function.Key moments00:41 Paul Norman's Career Journey02:00 Challenges and Success in Talent Acquisition03:50 Aligning TA with Business Goals06:51 Strategies for High Volume Hiring13:57 Improving Candidate and Hiring Manager Experience19:37 Building Credibility and Effective Processes31:34 Final Thoughts and Contact InformationConnect with Paul on LinkedIn See the show archives and sign up for episode updates

In this episode of 'We're Only Human,' host Ben Eubanks converses with James Galvin, founder of Starcircle. They discuss key aspects of talent acquisition, including being data-driven, understanding market dynamics, and achieving internal alignment within organizations. James introduces Starcircle’s 12-component Hiring Friction Model, which addresses various elements such as demand alignment, candidate experience, and technology enablement. The discussion emphasizes proactive planning and continuous improvement in hiring practices to meet business objectives successfully.Connect with James on LinkedInSee the Starcircle Hiring Friction ModelSee the show archives and sign up for episode updates

Rebroadcast note: For the first time in We're Only Human's 8-year history, we're rebroadcasting some of our most popular episodes to share them with new listeners. That means sometimes the speakers will have moved to a new company in the interim, but the lessons they shared are still relevant, topical, and valuable. Enjoy!In this episode of We're Only Human, Ben Eubanks talks with Kristi Jones, a former Talent Acquisition leader at H&R Block, about their innovative approaches to seasonal recruitment and workforce planning. Kristi shares insights on building strong hiring manager relationships, the transition from recruiter to manager, and the importance of data and metrics in talent acquisition. She also discusses how H&R Block uses technology, including AI tools, to improve recruiting processes and stay ahead of industry trends. The conversation explores the challenges of high-volume recruitment, the importance of strategic planning, and the need for transparency and collaboration between recruiters and hiring managers.Connect with Kristi on LinkedInSee the show archives and sign up for episode updates

This episode of We're Only Human features a keynote panel discussion with Ben Eubanks, Broc Edwards, and Dana Ullom-Vucelich. The panel focuses on the importance of creating cultures centered around giving, seeking, and receiving feedback regularly. The discussion highlights how performance reviews should be routine and uneventful if feedback has been consistently shared throughout the year. The episode stresses the need for regular communication to avoid the pitfalls of ineffective performance reviews.Speakers:1. Ben Eubanks2.  Broc Edwards, Director of Learning and Leadership at Baylor University3. Dana Ullom Vucelich, CHRO of Ohio LivingThree Takeaways:1. Establishing a culture of regular feedback is crucial for effective communication and growth.2. Performance reviews should merely encapsulate ongoing discussions, making them less daunting.3. Regular feedback prevents performance reviews from becoming painful experiences.Connect with BrocConnect with Dana See the show archives and sign up for episode updates

In this conversation, Alli Ford, VP of HR at Assembly Software, dives into how a profound grasp of company strategy can elevate employee NPS scores. She highlights the necessity for HR leaders to know their company’s mission and vision intimately. Alli discusses the transformative effects of effective communication and aligning HR practices with strategic goals. Furthermore, she emphasizes the critical role of trust in building a positive culture and the significance of employee feedback in fostering growth.

Christopher Lind, Chief Learning Officer at ChenMed and host of "Future Focused," discusses AI's impact on jobs and skills development. He highlights the alarming replacement of customer service roles by AI at companies like Klarna. Lind emphasizes the need to combine human skills with AI technology to maintain personal interactions in business. He also stresses the importance of mentorship and experiential learning to prepare the future workforce for an AI-driven world, advocating for a balanced approach between hard and soft skills.

In this episode of We're Only Human, host Ben Eubanks talks with Marjorie Williamson, the leader of Global Total Rewards and HR Operations at RTI International. They discuss the importance of connecting people strategy with business strategy, focusing on RTI's ambitious North Star goal to positively impact over 1 billion people by 2030. The conversation covers topics like the development of a holistic people strategy, creating a culture and organizational health dashboard, and using total reward surveys to inform compensation strategies. Marjorie also shares insights on leadership involvement, the importance of flexibility, and the challenges and progress in implementing these strategies at RTI.Connect with Marjorie Williamson See the show archives and sign up for episode updates

In this episode of We're Only Human, Ben Eubanks hosts David Wentworth, talent platform evangelist at Schoox, to discuss the importance of developing frontline workers. They discuss the challenges frontline workers face, such as time constraints and lack of practice opportunities, and emphasize the value of mobile solutions for training and communication. David also shares examples of companies like Hooters of America and Sonesta Hotels that have successfully invested in their frontline employees, demonstrating the long-term benefits of supportive development practices.Check out the research report discussed on this episodeSee the show archives and sign up for episode updates

In this episode of We're Only Human, Ben Eubanks interviews Sarah from Enterprise Mobility's talent acquisition team to discuss strategies for emerging talent and improving candidate experiences. Sarah shares insights about Enterprise Mobility's internship program, onboarding processes, and an expedited hiring model to streamline the recruitment of IT talent. Sarah also emphasizes the importance of early engagement, robust training, and creating strong leadership connections for interns. The discussion also covers the benefits of quick hiring processes and methodologies for convincing stakeholders to adopt new recruiting practices. In addition, to open the episode, Ben speaks with Rocky Paap, CEO of Filtered and a partner that supports Enterprise Mobility's talent acquisition function with screened and vetted candidates. Learn more about Filtered.aiConnect with Sarah FaupelSee the show archives and sign up for episode updates