Torsion Talk - The Garage Door Industry Podcast

"Identify the customer, who they are, and how you need to handle them." This week, Greg shares a list of questions to help you identify what type of customer you are dealing with up front, and why this is an important step to save you time and maximize customer satisfaction on every job. Greg Giaquinto is an entrepreneur who's life mission is to create an environment that enables him to be the best version of himself, to truly be great at something, and to inspire those around him to excel at the things that they want to be great at. Find Greg around the web: Elite Entrepreneurs Facebook Group - tinyurl.com/2p94cbhs JAG and Sons Overhead Door on Facebook - tinyurl.com/2d9xs64p JAG and Sons on TikTok - tinyurl.com/4vn9rezj Find Ryan at: https://garagedooru.com https://aaronoverheaddoors.com https://suchnsuchmedia.com Contact our sponsors! Mount Onsite Training - mountonsitetraining.com mountonsitetraining@gmail.com

"If you think that's stupid, get over yourself." This week, Greg shares two stories and offers a different perspective on customer service, from both sides of the counter. Greg Giaquinto is an entrepreneur who's life mission is to create an environment that enables him to be the best version of himself, to truly be great at something, and to inspire those around him to excel at the things that they want to be great at. Find Greg around the web: Elite Entrepreneurs Facebook Group - tinyurl.com/2p94cbhs JAG and Sons Overhead Door on Facebook - tinyurl.com/2d9xs64p JAG and Sons on TikTok - tinyurl.com/4vn9rezj Find Ryan at: https://garagedooru.com https://aaronoverheaddoors.com https://suchnsuchmedia.com Contact our sponsors! Mount Onsite Training - mountonsitetraining.com mountonsitetraining@gmail.com

In this episode, Ryan gives a play-by-play of the amazing guests we had on the Torsion Talk Podcast during season 7 and key details of what he's got up his sleeve for the Garage Door U Summit in Dallas, TX December 4-7.  It's going to be a game changer for your business! Find Ryan at: https://garagedooru.com https://aaronoverheaddoors.com https://suchnsuchmedia.com Check out our sponsors! Sommer USA - http://sommer-usa.com Surewinder - https://surewinder.com Schweiss Door - https://bifold.com All Brace - https://all-brace.com

"I continue to find new people to welcome into my life who bring value to my life.." This week, Greg shares how he and his son are getting out of their comfort zone and trying something new.  How are you pushing your boundaries to improve?  Are you allowing yourself to be limited by the comfortable?   Greg Giaquinto is an entrepreneur who's life mission is to create an environment that enables him to be the best version of himself, to truly be great at something, and to inspire those around him to excel at the things that they want to be great at. Find Greg around the web: Elite Entrepreneurs Facebook Group - tinyurl.com/2p94cbhs JAG and Sons Overhead Door on Facebook - tinyurl.com/2d9xs64p JAG and Sons on TikTok - tinyurl.com/4vn9rezj Find Ryan at: https://garagedooru.com https://aaronoverheaddoors.com https://suchnsuchmedia.com Contact our sponsors! Mount Onsite Training - mountonsitetraining.com mountonsitetraining@gmail.com Episode analytics

In this episode, Ryan is in the Torsion Talk Studio with Paul McManus, VP of Sales with Haas Door.  Paul and Ryan discuss cheating death, family time (and why balance doesn't exist), supply chain issues, and more.   Paul McManus is based out of Millbury, Ohio and works at Haas Door as Vice President of Sales & Business Development. Find Paul at: https://www.haasdoor.com Find Ryan at: https://garagedooru.com https://aaronoverheaddoors.com https://suchnsuchmedia.com Check out our sponsors! Sommer USA - http://sommer-usa.com Surewinder - https://surewinder.com Schweiss Door - https://bifold.com All Brace - https://all-brace.com

"We should all be the heroes in our own story." This week, Greg discusses an interaction he had with someone online and how viewing things from a different perspective is beneficial for you and your business.   Greg Giaquinto is an entrepreneur who's life mission is to create an environment that enables him to be the best version of himself, to truly be great at something, and to inspire those around him to excel at the things that they want to be great at. Find Greg around the web: Elite Entrepreneurs Facebook Group - tinyurl.com/2p94cbhs JAG and Sons Overhead Door on Facebook - tinyurl.com/2d9xs64p JAG and Sons on TikTok - tinyurl.com/4vn9rezj Find Ryan at: https://garagedooru.com https://aaronoverheaddoors.com https://suchnsuchmedia.com Contact our sponsors! Mount Onsite Training - mountonsitetraining.com mountonsitetraining@gmail.com Episode analytics

In this episode, Ryan and Tamara sit down with Zac Garside, CEO of Power Selling Pros, to discuss core values, why the PowerSelling Pros system works, and Zac’s top tips for improving booking rates with customers. Zac Garside is the CEO of Power Selling Pros. Described as an "outside the box thinker" with the rare ability to "give feedback in a caring, supportive, and clear way," Zac and his team are striving to build the Home Services Industry's most effective customer service training programs for Contractors. With over 1,000 people currently in their training, Power Selling Pros is here and ready to share what's working right now in customer service. Find Zac at: http://powersellingpros.com/free Find Ryan at: https://garagedooru.com https://aaronoverheaddoors.com https://suchnsuchmedia.com Check out our sponsors! Sommer USA - http://sommer-usa.com Surewinder - https://surewinder.com Schweiss Door - https://bifold.com All Brace - https://all-brace.com

"The best CRM is the one you will use." This week, Greg shares his thoughts on CRMs.  He describes the different programs he's tried, what worked (and what didn't) and some interesting features you might like to know about. Greg Giaquinto is an entrepreneur who's life mission is to create an environment that enables him to be the best version of himself, to truly be great at something, and to inspire those around him to excel at the things that they want to be great at. Find Greg around the web: Elite Entrepreneurs Facebook Group - tinyurl.com/2p94cbhs JAG and Sons Overhead Door on Facebook - tinyurl.com/2d9xs64p JAG and Sons on TikTok - tinyurl.com/4vn9rezj Find Ryan at: https://garagedooru.com https://aaronoverheaddoors.com https://suchnsuchmedia.com Contact our sponsors! Mount Onsite Training - mountonsitetraining.com mountonsitetraining@gmail.com

In this episode, Ryan and Tamara sit down with Rankin Walkup, VP of Sales for Service Spring, to talk about the state of our supply chain, how inflation is impacting the industry, innovation and automation, training and more.  They also get into a really powerful discussion about how valuable our industry is and how you may be selling yourself short by not offering your customer the option to buy what they want, not just what they need.   Rankin Walkup is the Vice President of Sales at Service Spring Corporation.  He resides in Tampa Florida with his five kids and courageous wife. On weekends you can catch Rankin playing guitar or catching a pickup game of pickle ball. Find Rankin at: https://www.sscorp.com https://www.facebook.com/ServiceSpring https://www.linkedin.com/company/service-spring-corporation Find Ryan at: https://garagedooru.com https://aaronoverheaddoors.com https://suchnsuchmedia.com Check out our sponsors! Sommer USA - http://sommer-usa.com Surewinder - https://surewinder.com Schweiss Door - https://bifold.com All Brace - https://all-brace.com

"We didn't come this far to only come this far." Have you been feeling the pressure lately?  Like you just want to throw your hands in the air and move to a deserted island?  In this episode, Greg gives you some tips on how to handle burnout and prevent situations like these from happening. Greg Giaquinto is an entrepreneur who's life mission is to create an environment that enables him to be the best version of himself, to truly be great at something, and to inspire those around him to excel at the things that they want to be great at. Find Greg around the web: Elite Entrepreneurs Facebook Group - tinyurl.com/2p94cbhs JAG and Sons Overhead Door on Facebook - tinyurl.com/2d9xs64p JAG and Sons on TikTok - tinyurl.com/4vn9rezj Find Ryan at: https://garagedooru.com https://aaronoverheaddoors.com https://suchnsuchmedia.com Contact our sponsors! Mount Onsite Training - mountonsitetraining.com mountonsitetraining@gmail.com