Brave Ideas

Hosted by Caleb Parker
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Aug 28, 2021 • 31min

Two CBRE Workplace Wizards on the Evolution of Work and a “Nifty” Future

Dan Harvey, Vice Chairman of CBRE joins Bold Founder Caleb Parker, and guest host Dave Cairns of CBRE to discuss the polarization around the future of work and the inflection point that will check mate finite thinkers. We hear about the evolution of cities and work, how NFT’s could encourage certain types of employee behaviour, and Dan shares who he believes may soon rest with the dinosaurs…   Connect with Dan Harvey on LinkedIn https://www.linkedin.com/in/dan-harvey-ba7ba726/  Connect with Dave Cairns on LinkedIn https://www.linkedin.com/in/dave-cairns-5644a233/?originalSubdomain=ca  Connect with Caleb Parker on LinkedIn https://www.linkedin.com/in/calebparker/  If you have any questions or feedback on this episode, email podcast@workbold.co   Value Bombs   What continues to astound me 18 months and beyond into this whole (COVID) debacle, is how divided we remain in the industry and among companies at large about the future of work – Dave Cairns This idea that collaboration can only happen in the office, is just not complete – Dan Harvey   This pandemic is a complete system shock. It's unlike anything I've ever experienced in my lifetime. It's personal, it's professional and it's global – Dan Harvey   We're at a moment where we need to think about what living in the future is and what do we notice that's missing that we need to have? – Dan Harvey The innovators, the creators, the knowledge workforce has a lot of power in their labour and they have choice – Dan Harvey We have accelerating exponential God-like technology raining down on us. Some of it generates new categories of goodness, and some of it is generating new categories of harm – Dan Harvey  We are sapiens, we are tribes, we gather, there's a social component that's physical – Dan Harvey If ideas and insights sound plausible now, it means you're not living in the future – Dan Harvey The future of the great diaspora of workplace and work force may end up being a real help in the de-densification of this connection of “everybody has more than me and how do I step on them to get it?” - Dan Harvey This pandemic has shown us is that we can have relationships and build relationships that are really digitally based – Dan Harvey Cities changed our relationship to want. Density, the pressing together, it developed a form of scarcity that was articulated in the language of aspiration, jealousy and desire rather than absolute need – Dan Harvey The World Economic Forum is predicting that by 2050 70% of humans are going to live in cities – Dave Cairns   Resources Dan’s article: The Case for Social Tokens and NFTs in Enterprise Culture. Anthroplogist James Suzman’s book Work: A History of How We Spend Our Time Tristan Harris podcast Your Undivided Attention.   Ben Horowitz’s book “What You Do Is Who You Are”   Pivot podcast by Kara Swisher and Scott Galloway Masters of Scale podcast with Reid Hoffman The Weekly Take from CBRE podcast   Shout Outs  Salesforce  Lisa Picard CEO of EQ Office. Ben Horowitz co-founder of Andreessen Horowitz Spencer Levy Global Chief Client Officer at CBRE    About Dan Harvey Dan grew up delivering workplace in the primordial soup known as the San Francisco Bay Area. He has been on the field of play watching and being part of birth of the internet and cloud computing companies from Patient Zero to the massive tech platform companies we have today. As a Vice Chairman at CBRE, Dan’s client are Fast Sector innovation companies where software, mobility and AI are driving rapid disruption of Slow Sector enterprises. He brings breakthrough insights to delivering dynamic phygital workplace that is a force multiplier for talent density and vibrant culture.    About Guest Host Dave Cairns Dave Cairns started his career at CBRE in 2012 after being a professional poker player where he was ranked as one of the top 100 online tournament players in the world for a time. Since then, Dave has become a thought leader within the commercial real estate industry with global recognition. He is an avid content creator on LinkedIn, who is highly respect by his peers, and has received over 1 million views in 2020 alone.  Working alongside his team, Dave’s focus is on working with high growth companies in the tech sector, Space as a Service Operators (#SPaaS), and with financial services firms on a local, national and global level. Dave also leads a partnership with Deloitte on their Technology Fast 50 program, advising many of Canada’s fastest growing technology companies on their real estate requirements. He is also the co-founder of CBRE Forward, a platform designed to showcase the fastest growing tech companies in Canada.   Sponsors Fortune Favours the Bold Bold merges property management & Space-as-a-Service to drive asset value and help office customers grow faster. Now part of NewFlex (www.workbold.co)    Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com)   Subscribe to the #WorkBold Podcast https://workbold.co.uk/podcast/ This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.braveideas.media/subscribe
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Aug 21, 2021 • 33min

Why The Office Will Remain An Important Tool In The Platform of Work

Michael Cockburn, co-founder and CEO of venture-backed Desana joins Bold Founder Caleb Parker, to talk about how the Desana platform is supporting global corporates and scaleups as they transform into hybrid companies, while maintaining the human connection we need to thrive. Michael talks about the changing nature of knowledge work and how management and work culture is evolving. He explains why enterprise companies are driving demand for flexible workspace, what the supply side of market needs to do differently, and why venture capital investors have backed his vision for the future of commercial real estate. Connect with Michael Cockburn on LinkedIn https://www.linkedin.com/in/michael-cockburn-41316997/?originalSubdomain=uk  Connect with Caleb Parker on LinkedIn https://www.linkedin.com/in/calebparker/  If you have any questions or feedback on this episode, email podcast@workbold.co   Value Bombs   The main problem you're trying to solve with office space is how you meet the needs of the people that work for you– Michael Cockburn The office will be an important tool in the platform of work - but not the same way as it has been historically – Caleb Parker Commercial real estate or office space in particular has its roots in people – Michael Cockburn I believe in plus not versus – Caleb Parker People talk a lot about how flexible workspace operators have got a lot to learn from hospitality, and they definitely do – Michael Cockburn We're seeing a lot of companies moving to sharing models for desks within their own buildings – Michael Cockburn The bigger the problem, the bigger the opportunity – Caleb Parker Our two real focuses are enterprise and very high growth technology companies – Michael Cockburn I can foresee there being a real need for flexible workspace as an amenity to every substantial asset – Michael Cockburn A lot of companies since the pandemic have proven that they can give people more trust, more autonomy, and that they enjoy that trust and autonomy – Michael Cockburn Those that don't embrace this move towards more data driven occupancy solutions, I think will be ultimately left behind – Michael Cockburn     Resources   Desana website   www.desana.io   Michaels LinkedIn   https://www.linkedin.com/in/michael-cockburn-41316997/?originalSubdomain=uk    How I Built This podcast   https://podcasts.apple.com/gb/podcast/how-i-built-this-with-guy-raz/id1150510297    Masters of Scale podcast   https://podcasts.apple.com/gb/podcast/masters-of-scale-with-reid-hoffman/id1227971746    Akimbo: a podcast by Seth Godin   https://podcasts.apple.com/gb/podcast/akimbo-a-podcast-from-seth-godin/id1345042626    About Michael Cockburn https://www.linkedin.com/in/michael-cockburn-41316997/?originalSubdomain=uk Michael Cockburn is the CEO and co-founder of Desana. The Edinburgh based entrepreneur helps companies facilitate flexible working sustainably by giving them seamless access to high-quality workspaces through Desana. Desana is a flexible / hybrid workspace platform for global employers. Staff can choose to work from their employer’s own buildings or from Desana’s fast growing global network of workspace operators in 90 cities across 42 countries, and they give companies the ability to curate which spaces can be accessed by any member of staff. Michael co-founded the company with COO Steve Jeans back in 2016, and has gone on to raise nearly $5M in venture capital from a consortium of international investors including Accel, Techstart Ventures & BGF in the UK & Ireland, German-based Proptech1 Ventures, and Canadian-based GroundBreak Ventures.   Sponsors Fortune Favours the Bold   Bold merges property management & Space-as-a-Service to drive asset value and help office customers grow faster. Now part of NewFlex (www.workbold.co)    Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com)   Subscribe to the #WorkBold Podcast https://workbold.co.uk/podcast/ This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.braveideas.media/subscribe
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Aug 14, 2021 • 26min

How Remote-First Mindsets Sell More Office Space

Chris Herd, Founder & CEO of Firstbase, joins Bold Founder, Caleb Parker, to discuss remote first mentality and the future of office work. You may know Chris from his consistent social media posts, but in this episode you’ll get to understand Chris’s vision for the #FutureOfWork - where he expects more people will be empowered to do better work than ever before - and why so many office customers (including BILLION DOLLAR global corporations) have chosen his company to help them evolve into a remote first or hybrid work model. Coming off a $13M dollar Series A round led by Andreessen Horowitz, we learn how Firstbase is building an "AWS for the physical world", what superpowers knowledge based workers need, the risks to going remote and tips to getting it right.  Caleb asks Chris whether he expects companies to go back to the office full-time, and gets a surprise answer. Connect with Chris Herd on LinkedIn https://www.linkedin.com/in/chrisherd/  Connect with Caleb Parker on LinkedIn https://www.linkedin.com/in/calebparker/  If you have any questions or feedback on this episode, email podcast@workbold.co   Value Bombs Almost everyone will spend some time in the office – Chris Herd  The data coming out is saying that 90 plus percent of people want to work remotely at least one or two days a week – Chris Herd  I'm a big believer in the benefits of remote work and remote being a tool in the platform of work – Caleb Parker There are always going to be certain things where being in-person, whether it's quality of communication, quality of collaboration for certain things, is going to be better – Chris Herd In the past, work had been designed for the collective. Looking forward, the future of work is really about choice – Chris Herd As leaders, we have to listen first and understand and empathize with people, so we can create the culture that works – Caleb Parker  The reality is a lot of habits and behaviours have calcified super deeply and many people see that they've had a massive quality of life upgrade – Chris Herd Remote for some has been a saviour – Caleb Parker As millions of people get exposed to normal remote working, instead of pandemic remote working, many of them will realise that they want a lot more remote work than they may necessarily have expected – Chris Herd You're giving superpowers to companies who want to make sure that their teams are successful working remotely – Caleb Parker The reality is there is going to be this combination approach, which is focused on choice for the individual, but spread across multiple different locations – Chris Herd To attract and retain the best talent to grow faster, if you don't embrace flexible working, workplace choice, remote then you're going to lose opportunities to attract that talent – Caleb Parker What companies require are really easy and efficient ways to set up support on scale remote teams globally – Chris Herd Remote first organizations should be the most inclusive, diverse and accessible in history – Chris Herd   Resources Chris’ Linkedin  www.linkedin.com/in/chrisherd  Chris’ Twitter  @chris_herd https://twitter.com/chris_herd Firstbase website  www.firstbasehq.com    About Chris Herd https://www.linkedin.com/in/chrisherd/ Chris Herd is the founder and CEO of Firstbase, an all-in-one provisioning platform that lets companies provide all the practical equipment remote workers need at the touch of a button. He believes that replicating office working styles remotely rather than leveraging the advantages of remote will lead to bad outcomes. The synchronous-first instantaneous gratification that adult kids club offices encourage destroys productivity, while remote empowers workers to do deep focused work without distraction. The latter is what he passionately believes needs to emerge for remote to deliver on its promise. Previously Chris founded a remote-first FinTech startup and installed physical equipment in the most remote environments on the planet. He regularly shares his thoughts on remote through twitter, his blog, and speaking engagements.   Sponsors Fortune Favours the Bold Bold works with forward thinking landlords, asset managers & enterprise to create & manage workplace communities for entrepreneurs & innovators to dream, create, share, & succeed. We merge property management & Space-as-a-Service to drive asset value and help office customers grow faster. Now part of NewFlex (www.workbold.co)    Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com)   Subscribe to the #WorkBold Podcast For full episode transcript please visit https://workbold.co.uk/podcast/ This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.braveideas.media/subscribe
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Aug 8, 2021 • 49min

What is Furniture-As-A-Service?

Melanie Jones and Todd Simpson, from Berkshire Hathaway company CORT, join Bold Founder, Caleb Parker, to discuss Furniture-as-a-Service (FaaS).  In this episode Melanie shares how the term Furniture-as-a-Service was coined, then her and Todd go on to tag team some real life examples of how landlords are partnering with CORT to deliver value to their mutual office customers. We dive into some high level numbers, cover sustainability, and the circular economy. And Caleb's favorite part of this episode of course is how CORT is leaning into the future with their new digital solutions that help landlords close deals faster.   Connect with Melanie Jones on LinkedInhttps://www.linkedin.com/in/melaniejonesebb/  Connect with Todd Simpson on LinkedIn https://www.linkedin.com/in/todd-simpson-329b188/ Connect with Caleb Parker on LinkedInhttps://www.linkedin.com/in/calebparker/  If you have any questions or feedback on this episode, email podcast@workbold.co   Value Bombs The simple description for Furniture-as-a-Service is that it's a subscription-like approach that provides an access to furniture instead of ownership – Melanie Jones It comes down to flexibility and choice for the tenant – Todd Simpson The more we can go into access versus ownership, I think the more likely a company can be successful – Caleb Parker Imagine everything you needed in an office environment, available in any quantity for almost any length of time, that you can change your or switch out at any time – Todd Simpson The business environment is more volatile than it's ever been. And so, planning 10-20 years ahead is not going to be a thing in the future – Caleb Parker Our offering, which is truly circular, has a place in this conversation as we try to make significant steps to help our world – Melanie Jones We're bringing the commercial real estate industry additional tools, additional solutions that they can use to close more business – Todd Simpson There are additional costs and burdens that come from owning furniture. I think a lot of companies aren't really considering those costs when they make a purchase – Todd Simpson A company may say that they're willing to pay a certain premium to have flexibility, so they don't interfere with the business agility, or the high financial cost of getting a real estate decision wrong – Melanie Jones We have customers where they want to expand and explore new markets, but they use subleases and they use Furniture-as-a-Service to get a foothold in the market to stay flexible – Todd Simpson If it's something that's flexing and changeable, reduces risk and capital, then Furniture-as-a-Service must be on the table in the conversation – Melanie Jones The most common scenario I'm seeing going forward, is that operators are going to take a hybrid approach to owning and renting furniture - Todd Simpson Before COVID, densification was the huge thing. Well, it's not the huge thing now – Melanie Jones   Resources Upstarts by Brad Stone book recommended by Melanie: https://www.amazon.co.uk/s?k=the+upstarts+brad+stone&adgrpid=119907307880&gclid=EAIaIQobChMI9vu93JuJ8gIVZGHmCh0N4wFXEAAYASAAEgKEsPD_BwE&hvadid=496680604976&hvdev=c&hvlocphy=1006565&hvnetw=g&hvqmt=e&hvrand=4725473440798133617&hvtargid=kwd-300366608349&hydadcr=11465_1841697&tag=googhydr-21&ref=pd_sl_26ua497rj_e Melanie’s PropModo Article: It Takes A Village To Create A Flexible Office https://www.propmodo.com/it-takes-a-village-to-create-a-flexible-office/  The Real Innovation Academy www.realinnovationacademy.com 4site www.4sitebycort.com  Alex Edds article part 1 https://blog.cort.com/workplace/the-sustainable-innovative-future-of-commercial-real-estate/ Alex Edds article part 2 https://blog.cort.com/workplace/the-sustainable-innovative-future-of-cre-part-2/     About Melanie Jones Melanie is a passionate leader supporting change in commercial real estate, in how furniture is utilised in buildings & the workplace. Melanie is CRE at CORT, in her role supporting teams in the commercial real estate industry, Melanie focuses on building awareness and sharing strategy around a furniture access rather than an ownership approach to the workplace and in buildings. CORT's Furniture-as-a-Service™ (#FaaS) provides flexible furniture for flexible space. This supports positive cash flow, reduce CAPEX, and leave all options on the table during times of uncertainty. Nationally I collaborate with CRE leaders in offering concepts to support change and provide flexibility for their tenants and building owners.    CORT’s Furniture-as-a-Service™ "subscription-like" approach is about access rather than ownership. Clients utilizing our many, many millions of $ of furniture help the planet because it's sustainable and circular, it supports cash flow, it's on-demand, and fast. We help reduce risk. The model is ideal for swing space projects, spec suites, flexible space, sublease situations, short-term office leases (1-3 years), asset-light operations model, incorporating into sustainability plans and any situation where a customer (landlord/occupier) has unknowns. Melanie considers herself an FaaS activist and a frequent writer and speaker on the subject   About Todd Simpson Todd Simpson is a Managing Director, Strategic Business Development at CORT and is based in Chantilly, Virginia. CORT focuses primarily on furniture rental to apartment communities, students, the military and office spaces. Their mission is to be an indispensable resource to people who are looking to make a house a home, an office a great place to work, and an event a memorable celebration.    Sponsors Fortune Favours the Bold Bold merges property management & Space-as-a-Service to drive asset value and help office customers grow faster. Now part of NewFlex (www.workbold.co)  Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com) Launch Your Own Podcast A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com)   Subscribe to the #WorkBold Podcast https://workbold.co.uk/podcast/  This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.braveideas.media/subscribe
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Aug 1, 2021 • 45min

How Ivanhoé Cambridge is Preparing for Hybrid Office Customers

In this episode Caleb, Jonathan and Dave talk about COVID’s impact on the office market, the hybrid work model, whether companies will shrink their office footprint as a result, and what customers are saying they want from office buildings going forward. Jonathan Pearce from Canadian based real estate investor and developer Ivanhoé Cambridge, who manage of billions of dollars worth of assets globally, joins Bold Founder, Caleb Parker, to discuss COVID’s impact on the office market, the hybrid work model, whether companies will shrink their office footprint as a result. They talk about what customers are really saying they want from office buildings going forward and how Space-as-a-Service can bridge the growing gap between supply and demand. They are joined by CBRE’s Dave Cairns,  a prominent thought leader within the commercial real estate industry.   Connect with Jonathan Pearce on LinkedInhttps://www.linkedin.com/in/jonathan-pearce-7b7b3b1b/  Connect with Dave Cairns on LinkedIn https://www.linkedin.com/in/dave-cairns-5644a233/ Connect with Caleb Parker on LinkedInhttps://www.linkedin.com/in/calebparker/  If you have any questions or feedback on this episode, email podcast@workbold.co   Value Bombs Quality will trump commodity – Jonathan Pearce I believe the office has a major role to play in the platform of work – Caleb Parker If the office going forward is simply a desk and a chair, that just isn't going to be good enough. There needs to be a compelling value proposition, a reason to come in, different types of spaces, maybe an environment that people are going to miss when they're not there – Jonathan Pearce We've reached an unparalleled and unprecedented era of polarisation. Some companies leaning into a future of workplace choice and others hoping for a return to the old ways of working – Caleb Parker I fundamentally believe that COVID has changed the job market forever – Dave Cairns Everyone's heard of following the money, but we're trying to follow the people – Jonathan Pearce Over the last 14 months, we've demonstrated that technology supports remote work – Jonathan Pearce CBDs and those prime locations are going to be more important than ever – Dave Cairns It all begins and ends with listening to the customer - Jonathan Pearce People will be much more judicious with their time, and have interactions with a sense of purpose – Jonathan Pearce It always baffles my brain that commercial real estate is the only sector that I can point to that doesn't currently solve all of their customers problems for them – Jonathan Pearce   Resources Dave Cairns article:https://www.linkedin.com/pulse/what-cure-workplace-pandemic-dave-cairns/ Dave Cairns #WorkBold Podcast Episode: https://workbold.co.uk/why-is-cbre-forward-cofounder-all-in-on-space-as-a-service/   Pontus Kihlman’s LinkedIn:https://www.linkedin.com/in/pontuskihlman/  Ivanhoé Cambridge “Do You Miss The Office?” Podcast https://www.Ivanhoécambridge.com/en/news/podcasts/   About Jonathan Pearce Jonathan Pearce is responsible for leasing across Ivanhoé Cambridge’s Office and Industrial platforms in North America. He is also Co-Head of Development for Ivanhoé Cambridge’s Office & Industrial asset classes. His responsibilities include leasing for all owned (managed and non-managed) office and industrial properties and developments in Canada and the Continental US, currently comprising more than 120 million square feet in multiple markets, which include: Toronto, Montreal, Calgary, Chicago, New York, Boston, Atlanta, Charlotte, Mexico City, Houston, Dallas, Tampa, Jacksonville, Nashville, Salt Lake City, Denver, and Greater Los Angeles and the Inland Empire.  Ivanhoé Cambridge currently has five office developments under construction or pre-development in the Americas in the following markets: Toronto, Dallas, Denver, Houston and Mexico City, and a variety of industrial projects under development across the United States. Jonathan has more than 25 years of experience in office & industrial leasing and the sale of corporate investment assets in multiple markets. He also holds a BSc. (Hons) in Urban Land Economics and is a Professional Associate of the Royal Institution of Chartered Surveyors.   About Dave Cairns Dave Cairns started his career at CBRE in 2012 after being a professional poker player where he was ranked as one of the top 100 online tournament players in the world for a time. Since then, Dave has become a thought leader within the commercial real estate industry with global recognition. He is an avid content creator on LinkedIn, who is highly respect by his peers, and has received over 1 million views in 2020 alone.  Working alongside his team, Dave’s focus is on working with high growth companies in the tech sector, Space as a Service Operators (#SPaaS), and with financial services firms on a local, national and global level. Dave also leads a partnership with Deloitte on their Technology Fast 50 program, advising many of Canada’s fastest growing technology companies on their real estate requirements. He is also the co-founder of CBRE Forward, a platform designed to showcase the fastest growing tech companies in Canada.   Sponsors Fortune Favours the Bold Bold merges property management & Space-as-a-Service to drive asset value and help office customers grow faster. Now part of NewFlex (www.workbold.co)  Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com) Launch Your Own Podcast A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com)   Subscribe to the #WorkBold Podcast https://workbold.co.uk/podcast/  This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.braveideas.media/subscribe
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May 9, 2021 • 1h 4min

Fight or Flight: What do SMEs want from CRE?

Joe Walton, Cofounder and Managing Partner of London-based Fight or Flight, a dynamic B2B media company helping brands raise the pulse and give people goosebumps, joins Bold Founder, Caleb Parker, to discuss the challenges of growing a business during a lockdown, benefits of remote and why he plans to have an office for his team post pandemic. Enterprise companies make all the headlines, but they employ just 40% of the UK population. 60% of UK employees work for SMEs (small to medium sized businesses). It’s time SMEs like Fight or Flight get some airtime.  Joe Walton has a “Challenge the status quo” mindset. He says “building a business used to be synonymous with having an office - not anymore.” "Virtual meetings level the playing field for new companies when pitching" and remote working has enabled Joe to hire senior talent who he wouldn’t have considered in a pre-pandemic world. But, Joe still believes the office has tremendous value and will be an important tool for his company's business growth. In this episode Caleb and Joe talk about challenges of establishing company culture, how to engage team members about workplace, testing flexible work policies and how workplace brand plays a role in deciding where to work. Connect with Joe on LinkedIn https://www.linkedin.com/in/joegileswalton/  Connect with Caleb on LinkedIn https://www.linkedin.com/in/calebparker/  If you have any questions or feedback on this episode, email podcast@workbold.co Value Bombs Launching a business during the pandemic has levelled the playing field for businesses pitching new clients Clients now have to make a decision based on the way someone looks and sounds on Zoom, not by how flashy their office is The flashy office can work against companies when clients feel that their budget might not match that of the partner they are seeking to work with Holding virtual meetings with partner organisations has produced more clarity for clients because it enables them to focus on the things that matter when selecting partners, which is quality people that you trust, that you believe can get the job done for you The pandemic has enabled the recruitment and employment of international staff which would not have been feasible or conceivable before working virtually The office is distracting for extroverts WFA enables more focus The challenges of remote work are culture building, celebrating wins together as a team and missing out on camaraderie We are also missing out on learning by osmosis, by watching people within the team, the way they work and modelling their experience and expertise. The office helps with learning, training and mentoring On return to the office, it will be important that everybody is in at the same time to invest in the culture of the team, whilst retaining flexibility of working from home. The feeling of comdadarie is strengthened when everyone is together When recruiting new candidates for roles, potential talent will gravitate towards the organisations that correspond to their values and the way they want to work Flexibility is key Businesses looking for real estate space value flexibility, shorter lease terms to accommodate team growth Brand has a huge role in deciding on a workplace Brand is not just a logo Brand is intrinsically wound up in the space, the ethos, the experience and the community within the building The workplace you choose says something about you and your brand In commercial real estate right now, there is a much more promiscuous group of customers, who are happy to experiment and happy to try new things The old model of signing a long-term lease and thinking you can sit back as a landlord and just collect cheques for the next 10 to 15 years is over. It’s very much hands-on, staying close to the ground with your customer, making sure that you're providing with any evolving your experience with their needs and their desires as they grow, otherwise someone else is going to win them over. Resources Fight or Flight website https://www.fightflight.co.uk Tim Ferriss Podcast on Applehttps://podcasts.apple.com/us/podcast/the-tim-ferriss-show/id863897795 Harvard Business Review Podcast on Applehttps://podcasts.apple.com/us/podcast/hbr-ideacast/id152022135     About Joe Walton Joe Walton, managing partner at Fight or Flight, a B2B  agency specialising in integrated communications that deliver emotional and commercial impact. Joe and his cofounders launched the firm in April 2020. Joe has 15 years’ experience creating and executing international communications programmes for enterprises like Microsoft, BAE Systems, Capgemini, Honeywell, Symantec and IBM, as well as high-growth scale-ups like Tableau, Concur and hybris.  Prior to founding Fight or Flight, Joe spent 13 years at global PR firm Weber Shandwick (where we met in my previous role - more about that later). He was managing director of its technology and B2B practice for the last 4 years. In this role he led a team of 40 consultants in the firm’s London office, and led the IBM-Weber relationship across 40 markets in Europe. Sponsors Fortune Favours the Bold   Bold merges property management & Space-as-a-Service to drive asset value and help office customers grow faster. Now part of NewFlex (www.workbold.co)    Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com)   Subscribe to the #WorkBold Podcast     Apple | Spotify | Google | Stitcher | Podbean This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.braveideas.media/subscribe
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May 2, 2021 • 39min

How Salesforce is REthinking the role of real estate

Michele Schnieder, Senior Vice President of Workplace Services for Salesforce, joins Bold Founder, Caleb Parker to share insight into their recently launched “success from anywhere” program and how her team, who is responsible for the workplace experience for 57,000 employees across more than 100 offices globally, are rethinking the role of their real estate. Salesforce is a massive customer of office real estate. In this episode we learn that Salesforce has hired and onboarded 10,000 people throughout the pandemic who haven’t even been into an office yet.  Michele explains how they are using data, and their own Work.com platform to inform how best to make hybrid working seamless for everyone. Post-pandemic up to 65% of their workforce will work in a hybrid capacity, and 20% of the workforce will work from home permanently (up to 85% NOT working in an office every day).  We find out what impact this has on their global real estate portfolio, and how they’re repurposing their spaces for new ways of working.  Connect with Michele on LinkedIn: https://www.linkedin.com/in/micheleschneider/  Connect with Caleb on LinkedIn: https://www.linkedin.com/in/calebparker/  If you have any questions or feedback on this episode, email podcast@workbold.co Value Bombs Remimaging the office Salesforce recently launched “Success from anywhere” as they begin opening their offices around the globe This enables their teams to choose where they work by making hybrid working seamless for everyone This new approach was created after asking their teams what capacity they want to return to the office 20% of the workforce will work from home permanently Up to 65% of the workforce will work in a hybrid capacity They’re currently learning in real-time using data from their Australia and New Zealand offices who have returned to the office to inform other markets best practice when opening their offices Most people want to use the office to collaborate and work cross functionally Type of work in the office: Collaboration, customer meetings, presentations in person Type of work at home: Private one on ones chats, focused work But the actual use case is job or role related; for example sales and marketing teams have different requirements than engineering teams Salesforce expects to reduce desk space and increase collaborative space to host more meetings But they do not expect to reduce their overall real estate footprint Their forecasted growth in team count offsets any reduction in demand for space, so on aggregate they won’t shrink their office footprint WFA policy has been great for increasing access to talent Have hired 10,000 people who haven’t even been to an office yet The company culture has been an in person culture, so they’ve modified their onboarding process to put more emphasis on introducing people to colleagues quickly Questions we must ask when enabling Hybrid working How do we repurpose space and what tech do we need so teams get the most out of their time in the office How can we create equality between in office and distributed team members What can we do to enable everyone to feel part of the team Tips Test running all staff meetings virtually Meet quarterly in person The office becomes the event venue and replaces what used to be offsite events Resources Global Return to the Office: The Salesforce Approach: https://www.salesforce.com/news/stories/global-return-to-the-office-the-salesforce-approach/ Creating a Best Workplace from Anywhere, for Everyone https://www.salesforce.com/news/stories/creating-a-best-workplace-from-anywhere/  About Michele Schneider Michele oversees Guest Services, Internal Hospitality & Events, and Building Operations within Salesforce's Global Real Estate organization.  As a physical expression of the company's culture, her team is responsible for delivering world-class workplace experiences, day-in, and day-out for over 57,000 employees across more than 100 offices. Today, she's focused on Salesforce's return to the office strategy and the future of work. A Salesforce veteran of over 12 years, Michele was previously the Vice President of Strategic Events where she led the company's World Tour, Connections and Salesforce Essentials event programming. (Shout out to my fellow EventProfs out there) Ad before joining the company, she held marketing and events positions at Cisco and BEA Systems (Oracle). Michele holds a B.A. in Communications from the University of California, Santa Barbara. Sponsors   Fortune Favours the Bold   Bold merges property management & Space-as-a-Service to drive asset value and help office customers grow faster. Now part of NewFlex (www.workbold.co)     Future Proof Your Portfolio with NewFlex     NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)     Launch Your Own Podcast     A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com and www.podcastsyndicator.com)      Subscribe to the #WorkBold Podcast     Apple | Spotify | Google | Stitcher | Podbean This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.braveideas.media/subscribe
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Apr 25, 2021 • 48min

Should #CRE help companies shift from office centricity?

Alex Turner, Strategic Advisory for CBRE, joins Bold Founder, Caleb Parker, to discuss his report on Hybrid Working and how it will affect office real estate. What if the real estate industry taught people how to be successful working remotely? Would that be counter-intuitive? Instead of standing on our soapbox and yelling for people to come back to our offices, Would it be more strategic if we helped educate & train people how to lead remote teams, starting with ourselves? Could teaching a curriculum of new leadership & communication skills, best practices, productivity tools, new way of using office assets be a better value-led approach? Well, enter Alex Turner. Alex (and his colleague, Will Wilson from Savills) published a report on Hybrid working, breaking down the benefits of working from an office and working from anywhere - basically how to get the best of both worlds. We talk about the demands of highly skilled talent, whether companies should repurpose their HQs for new ways of working and what impact will this have on real estate portfolios, and cities? Alex says “Successful companies need to be online first organisations” and “Corporate real estate is no longer an obligatory line on the balance sheet” BUT he also says “There is still a need for real estate and demand is not going away” Connect with Alex on Twitter https://twitter.com/PropTechAlex  Connect with Caleb on Twitter: https://twitter.com/Caleb_Parker  Disclaimer: The opinions expressed in this podcast reflect the views of Alex Turner and do not necessarily represent the view of CBRE. If you have any questions or feedback on this episode, email podcast@workbold.co Value Bombs The work from anywhere (WFA) movement is underway. It’s never been easier to access the best talent from around the world. There is too much hype around the word hybrid, and not enough thought about application. There are a lot of false paradigms around hybrid working that are not based on real evidence. If we give people of choice of when they come into the office, we have to be careful not to slide back into a “rewarding attendance over output” culture. It’s dangerous for a company to make the decision to remain 100% office shift to 100% WFA. We’re going to see a polarisation of companies who do hybrid well and those who don’t Successful companies need to be online first organisations. Today, hybrid meetings are not the same as having everyone in the same room, but in the future technology will enable it to feel the same. Companies that get hybrid right will ensure time spent remote or in the office is maximised and effective.  If your office or remote work environment is ineffective at providing productivity and wellbeing benefits, then the same can be said about your workforce. The Office Currently, the office is better for collaboration, socialising, communication, creativity, training and development, enabling certain technical capabilities, preventing isolation, and facilitating corporate culture. WFA WFA is better for concentration, focused deep work, work life balance, wellbeing, finding purpose, feeling of autonomy, and cost savings for both employee and employer. Prior to Covid the biggest challenge people faced was their commute. We can gain 26 days per year in personal time by reducing commute. Post Covid this wellbeing benefit will have a massive impact on corporate real estate portfolios. Corporate real estate is no longer an obligatory line on the balance sheet. More and more corporates are collecting data around their portfolio and how its used. As a result of understanding these data driven insights it’s inevitable that fragmented portfolios will be consolidated and the way occupiers interact with real estate will become more flexible and ad hoc.  This will result in a reduction of leased office takeup, and an increase in flex office. There is still a need for real estate, it just needs to be repurposed to meet demand. The cost savings of reducing real estate footprint is not what’s going to drive a company’s success and stock price growth, it’s the culture shift to empowering. workplace choice and being able to attract top talent to help the company grow faster. The biggest competitor to physical space is digital space. Resources Why the hybrid model is hype https://www.proptechonapage.com/the-hybrid-future-of-the-office/ They Hybrid Model Breakdown (report) https://www.notion.so/The-Hybrid-Model-Breakdown-707dc27cb2184fd1858260ef387af623 Remote work company tracker https://lifeshack.io/  Alex's Newsletterhttps://www.proptechonapage.com/  Charter Cities Podcast https://www.chartercitiesinstitute.org/category/podcast   About Alex Turner Alex Turner is part of CBRE's newly formed Strategic Advisory team. Alex is focused on solving the business challenges that interface with real estate.  His team delivers value to their clients across physical and digital transformations, smart buildings, and major infrastructure projects, such as East West Rail and TFL (Transport for London.) In his spare time, Alex is also helping to educate and build a global community of blockchain advocates as part of the Committee and Community Lead for the Tech London Advocates Prior to joining CBRE, spent time with Capita Real Estate and Berkeley Group PLC, where he focused on real estate and planning respectively. He holds a Masters of Sciences in International Real Estate and Planning from UCL and completed his undergrad University of Liverpool. Sponsors Fortune Favours the Bold Bold merges property management & Space-as-a-Service to drive asset value and help office customers grow faster. Now part of NewFlex (www.workbold.co)   Future Proof Your Portfolio with NewFlex   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com and www.podcastsyndicator.com)    Subscribe to the #WorkBold Podcast   Apple | Spotify | Google | Stitcher | Podbean This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.braveideas.media/subscribe
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Apr 18, 2021 • 56min

Will healthier office buildings be valued more?

Francesca Brady, CEO of AirRated joins Bold Founder, Caleb Parker, to share how her company is helping asset managers improve the wellbeing of their real estate customers, and leverage this to win business. As more and more companies move to a hybrid world where workplace choice is ubiquitous, customers who are "voting with their feet" will choose to work where they feel most productive, and feel safe and taken care of….especially coming out of the pandemic. In this episode Francesca and Caleb talk about the importance of good air quality in our offices, why this matters to the customer experience and how LGIM is rolling this out across 2M SqFt of real estate this year. They discuss the science behind how good air quality affects productivity, we learn what an AirScore is and how customers will choose where they work based on its AirScore, and ultimately how this could affect asset valuation.  Connect with Francesca on LinkedIn: https://www.linkedin.com/in/francesca-brady-833987108/  Connect with Caleb on LinkedIn https://www.linkedin.com/in/calebparker/  If you have any questions or feedback on this episode, email podcast@workbold.co Value Bombs There are health benefits and productivity benefits of good air quality People who work in buildings with good air quality are more productive than people who don’t CO2 impacts how our brains function - elevated levels of CO2 fogs our brains and reduces cognitive performance By monitoring CO2 levels we can action things to improve air quality and keep levels optimum It’s the landlord’s responsibility to inform large real estate customers on how best to use their buildings to maintain optimal air quality Every asset should have a framework that defines the operational accountability between the landlord and the large real estate customer Asset managers should be responsible for improving, monitoring, and maintaining the mechanical infrastructure of their asset Building air quality standards are out of date and need to be bumped up Buildings that deploy smart technology can optimise based on demand and save money Soon tenants will want #AirQuality paremeters secured in the lease In the near term, asset valuation could be affected positively by acceleration of leasing campaigns and reduced void periods. In the long term, buildings with healthy AirScores will be valued at a premium Soon, everyone will be able to test the air quality of a building with their mobile phone Resources Air in Review Report New rules to improve air quality in office space (The Times) LGIM to bring air quality score to 2m sq ft portfolio (EG) About Francesca Brady Francesca holds a Masters degree in Environmental Geoscience from Royal Holloway, University of London; home to some of the world’s leading experts in the sciences. And during her degree, she found specific interest in the topic of indoor air quality (IAQ), so after graduating, she channelled her knowledge and passion for this into her career. In 2019, she co-founded AirRated to further pursue her interest in the effects of IAQ on the health, wellbeing and productivity of people. Learn more about AirRated at: https://airrated.co Sponsors Fortune Favours the Bold Bold merges property management & Space-as-a-Service to drive asset value and help office customers grow faster. Now part of NewFlex (www.workbold.co)   Future Proof Your Portfolio with NewFlex   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com and www.podcastsyndicator.com)    Subscribe to the #WorkBold Podcast   Apple | Spotify | Google | Stitcher | Podbean   This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.braveideas.media/subscribe
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Apr 11, 2021 • 40min

How to create offices that give people superpowers

David O’Coimin, CEO of The DO Company joins Bold Founder, Caleb Parker, to discuss the ingredients of neuro-inclusive spaces, and his workspace invention called Nook. As Space moves from product to service, it’s crucial that we understand our customers and we put them at the center of the universe. Employees have never been more empowered to tell their companies what they want from their workplace like they are today. When we have the choice, we’re only going to work in an office if that’s where we do our best work.  So it's important to create spaces that give people superpowers, and companies agility. In this episode David explains the difference between hyper-sensitive and hypo-sensitive people, and why this matters to creating a desired user experience. We learn about the most important work setting, and how the DO Company makes furniture for offices without having an office themselves. Connect with David on LinkedIn: https://www.linkedin.com/in/davidocoimin/  Connect with Caleb on LinkedIn: https://www.linkedin.com/in/calebparker/  If you have any questions or feedback on this episode, email podcast@workbold.co Value Bombs Employees have never been more empowered to tell their companies what they want from their workplace When we have a choice we’re only going to work in an office if that’s where we do our best work. The key to productivity is creating office environments that are connected and flexible so people can tap in and personalise their workspace for the exact work they’re doing in that moment. The formula of an inclusive space is the personalisation of office products to individual needs through the integration of digital services into physical products Light has a profound effect on our brain's ability to process information, so giving users the ability to control their own lighting impacts productivity The ingredients of a neuro-inclusive space include a variety of work settings The most important work setting is quiet space Resources Toby Mildon: https://www.mildon.co.uk/  Neurodiversity at Work by Theo Smith (and Amanda Kirby):  https://www.amazon.co.uk/Neurodiversity-Work-Performance-Productivity-Neurodiverse/dp/1398600245  Kay Sargent, Director of WorkPlace, HOKhttps://www.hok.com/people/leadership/view/kay-sargent/ https://www.linkedin.com/in/kay-sargent-53b2431 The Good Ancestor: https://www.romankrznaric.com/good-ancestor  The Next 100 Years: A Forecast for the 21st Century by George Friedman: https://www.amazon.com/Next-100-Years-Forecast-Century/dp/0767923057  Quiet: The Power of Introverts in a World That Can't Stop Talking by Susan Cain:  https://www.amazon.co.uk/Quiet-Power-Introverts-World-Talking/dp/0141029196    About David O’Coimin David is Founder and CEO of The Do Company. He cares about how work, learning and event spaces can help us be better for each other, bring our whole selves to bear and build back better from this anxious challenging situation. He focuses on inclusivity, improving work/life balance, knowledge sharing, powerful partnerships and being a good ancestor to the future. He believes that design for the extreme benefits the mean.  Founded in the UK in August 2016, The Do Company exists to deliver smart solutions to the challenges posed by rapidly changing living and working environs. They do this by creating innovative new products & services – delivering bold solutions which take advantage of fresh mentalities in lifestyle and work-life balance. The company's first invention is called Nook. Learn more at www.nookpod.com Sponsors Fortune Favours the Bold Bold merges property management & Space-as-a-Service to drive asset value and help office customers grow faster. Now part of NewFlex (www.workbold.co) Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com and www.podcastsyndicator.com)   Subscribe to the #WorkBold Podcast Apple | Spotify | Google | Stitcher | Podbean This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.braveideas.media/subscribe

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