Product Ops Podcast

Gerisha Nadaraju
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May 4, 2021 • 38min

S1 E4: Product Ops Hiring and Career Progression - Sharmin Abdo (Head of Product Ops @ Dext)

Sharmin Abdo is the Head of Product Ops @ Dext (formerly Receipt Bank) and is currently hiring for her team. She has been at Dext for over 5 years in previous roles such as Marketing Ops and Customer Success. She also spoke at the PLA Product Ops Summit on Defining Product Ops. On this episode we chat about some of the key traits in hiring for Product Ops and her decision to create a competency framework for the role. I think Sharmin's approach of: 1) starting before you're ready, 2) iterating as you learn and 3) moving in the right direction even if it's not perfect, will resonate with a lot of Product Ops leaders! 
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Apr 27, 2021 • 38min

S1 E3: Product Planning and OKR Setting - Marielle Velander (Product Ops Lead @ Dashlane)

Marielle Velander is the Product Ops Lead @ Dashlane. She leveraged her background in user research and anthropology to develop a product operations function and has written about this for Mind the Product here. On this episode we explore how she is going about improving the quarterly product planning and OKR setting process at Dashlane. We talk about some of the tools and resources she has found helpful, the importance of product roadmaps and how she partners with product on initiatives. Marielle provides useful ways of thinking about product ops and practical advice throughout the episode including: conducting quarterly product ops reviews, mapping out the product development cycle and identifying the level of product maturity of the product org. This is guaranteed to give you food for thought!
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Apr 20, 2021 • 35min

S1 E2: Product Manager to Product Ops - Kevin Sakamoto (Director of Product Ops @ Dollar Shave Club)

Kevin Sakamoto is currently the Director of Digital Product Ops @ Dollar Shave Club. Prior to this role, Kevin spent over a decade working in product management leadership roles at companies such as Zappos, Target and lululemon. On this episode, we explore a question that is often asked in this space: "How does Product Ops compare to Product Management?". From common skills to key differences as well as how the two functions work together - Kevin provides invaluable firsthand insight and experience! This is a great episode for anyone interested in moving from product management to product ops or vice versa.
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Apr 11, 2021 • 33min

S1 E1: Getting Started with Product Ops - Gwera Kiwana (Senior Ops Analyst @ 11:FS)

Gwera Kiwana, a Senior Ops Analyst @ 11:FS is currently setting up a Product Ops function. On this episode, we chat about how she identified the need for Product Ops, the relevance of her ops background from Monzo, the importance of manager support and how she's navigating the challenges of getting Product Ops off the ground as a one-woman team! 

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