Private Club Radio Show

Frank Benzakour joins us to share his insights and expertise on superior management which he’s complied in his new book, 12 Golden Keys to Hospitality Excellence. We discuss three principles from the book and much more. Frank is a Cornell MBA graduate and has 25 years of Hospitality experience serving as COO of several prestigious country clubs in the Metropolitan chapter. Benzakour ‘s business acumen includes strategic planning, financial management and implementing short and long-range business plans.From the book - With twenty-five-plus years of experience in the hospitality industry, I wrote this book to share my hands-on know-how with these twelve winning business strategies. They go far beyond the standard curriculum taught in hospitality or business schools. Each of these twelve keys is somewhat different than what most people would think about. Together, the twelve golden keys make a potent management formula. They are vital to successfully managing an operation, and applicable to any businesses, though in the book I emphasize the hospitality industry because it is my background. Still, as we all know, everything in business is about the people formula. At the end of the day, every business is in human resources—in the management of people and how to deal with them.In business schools, they tell you the three important factors are people, process, and products. So, if you focus on people you develop process, then you begin working on products. But this book presents other perspectives. I think it will be an eye-opener for many business leaders, who by applying these twelve different business strategies can become winners in their field. Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

In this episode, we take a deep dive into food & beverage hospitality with Matt Hagnauer, Food and Beverage Manager at Crestview CC in Wichita, Kansas. We discuss the importance of hospitality and customer service and knowing the difference between the two.  We also chat about importance of never becoming stagnant on food and beverage operations.  You'll learn how to start hiring for attitude and not skill. We'll also cover how to break teh barriers between food and beverage and other outlets around the club like golf, tennis, etc.   Lastly we'll cover how you can go about finding quick easy measurables in your dining room. These are a short cut to understanding your dining rooms success rate. Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

On this episode we recap conversations from our Top 5 Interviews of 2018! You'll hear the best nuggets from each of our most downloaded episodes. You'll also find out which countries our listeners came from as we announce the Top 10.  Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

On this episode we chat with Terry Clark of Club Advisors. Terry shares what every club is looking for in their next chef. You’ll learn what skills to work on and how to showcase your talent to the board or GM. You’ll also find out what Terry and his team have been up to in 2018. Visit http://www.clubadvisors.com to learn more.  We also chat with Henry Wallmeyer of the National Club Association. Henry gives us a preview of the upcoming National Club Conference to be held in Washington, DC April 28 - 30, 2019. Learn who will be presenting, the venues, and more. Visit https://www.nationalclub.org/events/2019/04/28/national_club_conference/2019_national_club_conference/ to learn more.  Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Cyber attacks are a huge threat. What is your club doing to prevent them? If the answer is, "not much" or "it's not really on our radar", than this is an episode you'll need to hear and share with your team and board. Adam and Brad share the top 7 things you can do right now to lower your cyber attack risk. They also provide some special resources for Private Club Radio listeners. Adam Anderson is a long-time business owner who also happens to be a leading authority on cyber security. He is a serial entrepreneur, author, and founder of three cyber security companies, and is a global keynote speaker on the topics of business and security. With over 20 years experience in cyber security and 13 years as a small business owner, Adam can talk to business owners without having to use “tech speak.”   Brad Powell has deep roots in the golf community and has launched and ran a successful marketing companies empowering clubs through IoT (Internet of Things) as well as aiding them to revamp their branding to be more appealing to the next generation of members.  Adam and Brad are working together to help plug the number one security hole facing the golf club community, Phishing attacks that employees click on inside of their emails. Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Does mini golf, an escape room or a pink waterfall have any place on at a private golf club? Richard & Sally Haygarth of Maple Leaf Golf think so, and they let us in on their outside the box thinking on this week's episode. You can learn more about Maple Leaf Golf by visiting https://www.mapleleafgolf.co.uk/ Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

On this episode we highlight a fascinating property in the English Countryside - Golf at Goodwood. You'll learn all about the history and tradition of the property from their general manager, Stuart Gillett. You'll also learn how Goodwood does things different from any golf club you've ever heard of. From their website: Over the past two decades Goodwood has built a reputation for delivering sport in a thrilling, creative and unconventional way. Nowhere else in the world has such an enviable sporting heritage or such an extraordinary range of sporting activities.Whether you are new to the game, play every day or once in a while, you will enjoy all the benefits you would expect from an exceptional golf environment but without the annual costs usually associated with a traditional club. Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Henry Wallmeyer, President of the National Club Association, joins us to discuss their newest partnership with Eloquence Magazine. We also talk about their partnership with the McMahon Group for a new private club industry award. Brad Steele, VP of Government Relations, also joins us to recap the most recent election results. The people have spoken. Find out what it will mean for private clubs around the country.   Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Jason Becker of Golf Life Navigators joins us to discuss the results of their 3rd quarter home buyers report. He shares some interesting and unexpected survey results. Hannah Eanes also join us to recap some lessons gleaned from the social media panel at the Professional Club Marketing Association's National Conference. Find out what best practices your club should be undertaking online.  Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

On this episode we'll discuss real estate and land development issues with Jonathan Grebow and Michael Plotnick of Ridgewood Estates. Their fascinating insights into private club real estate developments is entertaining and enlightening.  Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin