

Luxury Travel Insider
Sarah Groen
Do you love travel? Are you always searching for the absolute best experiences?
Join us each week for an insightful chat with some of luxury travel’s most iconic people. We’ll interview travel experts like Robert Bowe who has been part of the guest experience at Ashford Castle for 33 years; Jamie Gaymer, the lead conservation manager at an ultra-luxe safari lodge; or the Owners and General Managers of some of the world’s top hotels like Amangiri, Canaves Oia, and Zannier Hotels.
You’ll leave each episode with an Insider appreciation for new destinations, luxury travel, and all the heart that goes into creating these magical experiences.
Luxury Travel Insider is hosted by Sarah Groen, an expert in luxury travel. Sarah has traveled to 100 countries and all 7 continents, is a contributing travel columnist for CEO World Magazine, and is the owner of Bell & Bly Travel, a top travel advising firm working with executives and entrepreneurs.
Join us each week for an insightful chat with some of luxury travel’s most iconic people. We’ll interview travel experts like Robert Bowe who has been part of the guest experience at Ashford Castle for 33 years; Jamie Gaymer, the lead conservation manager at an ultra-luxe safari lodge; or the Owners and General Managers of some of the world’s top hotels like Amangiri, Canaves Oia, and Zannier Hotels.
You’ll leave each episode with an Insider appreciation for new destinations, luxury travel, and all the heart that goes into creating these magical experiences.
Luxury Travel Insider is hosted by Sarah Groen, an expert in luxury travel. Sarah has traveled to 100 countries and all 7 continents, is a contributing travel columnist for CEO World Magazine, and is the owner of Bell & Bly Travel, a top travel advising firm working with executives and entrepreneurs.
Episodes
Mentioned books

Oct 26, 2022 • 40min
Ghost City Tours | CEO, Tim Nealon: Experiencing History & Culture Through Ghost Stories
In honor of Halloween, today’s show is all about ghosts and the paranormal! My guest is Tim Nealon, Founder and CEO of Ghost City Tours, the largest ghost tour company in the world. In addition to entertaining hundreds of thousands of visitors on his ghost tours, Tim is an expert ghost hunter, cryptozoologist, software designer, and reptile conservationist. We talk about everything from theories on ghosts, to the Loch Ness monster, to why ghost tours are amazing experiences even for non-believers. Looking to book a luxury hotel? Get special perks and support the podcast by booking here: https://www.virtuoso.com/advisor/sarahgroen/travel/luxury-hotels If you want our expert guidance and help planning a luxury trip with experiences you can't find online, tell us more here and we'll reach out: https://bellandblytravel.com/book-a-trip/ Learn more at www.luxtravelinsider.com Connect with me on Social: Instagram LinkedIn

Oct 19, 2022 • 54min
Wendy Perrin | Travel Trends & Tips From One of the World’s Top Travel Writers
I’m so thrilled today to be speaking with travel writer and guru, Wendy Perrin. Wendy first came on the show a year ago, so I wanted to have her back to talk about updated trends, advice for parents traveling with kids, some of her personal favorites, and more. If you haven’t heard of Wendy, she had an illustrious 25 year career at Conde Nast Traveler, is a published author, and runs WendyPerrin.com. She is renowned for her encyclopedic knowledge of travel and of course willingness to share. I think you’ll find our chat refreshing, inspiring, and most importantly… fun! Looking to book a luxury hotel? Get special perks and support the podcast by booking here: https://www.virtuoso.com/advisor/sarahgroen/travel/luxury-hotels If you want our expert guidance and help planning a luxury trip with experiences you can't find online, tell us more here and we'll reach out: https://bellandblytravel.com/book-a-trip/ Learn more at www.luxtravelinsider.com Connect with me on Social: Instagram LinkedIn

Oct 12, 2022 • 40min
Red Carnation Hotel Group | Jonathan Raggett: Personal Stories and Making Travel Matter
Today we’re transporting ourselves to the world of Red Carnation Hotels. If you haven’t heard of this hotel group, it’s probably because each of their properties is so unique and special that they don’t carry a brand name. Iconic spots come to mind like Ashford Castle and The Egerton House, which offer ultra personalized service with a family atmosphere. My guest today is Jonathan Raggett, Managing Director of the entire collection. Jonathan and his team are focused on every little detail at these boutique hotels. We cover how they’re picky about which local purveyors provide everything from the smoked salmon to the soaps. We also dive into their philosophy of “Make Travel Matter” and small ways in which your travel dollars can support local communities while giving you a truly authentic experience. Jonathan’s passion for these beautiful, quirky, and globally inspired hotels shines throughout our conversation. I hope you take away some travel inspiration from this episode of Luxury Travel Insider. Looking to book a luxury hotel? Get special perks and support the podcast by booking here: https://www.virtuoso.com/advisor/sarahgroen/travel/luxury-hotels If you want our expert guidance and help planning a luxury trip with experiences you can't find online, tell us more here and we'll reach out: https://bellandblytravel.com/book-a-trip/ Learn more at www.luxtravelinsider.com Connect with me on Social: Instagram LinkedIn

Oct 5, 2022 • 49min
Dubai | Expert Panel: A Land Where Dreams Become Reality
Today we’re visiting Dubai, the most populous city in the United Arab Emirates. We’ll explore the bustling city, the desert landscape, the incredible man-made achievements, and the melting pot culture. Our guests today are Emanuela Setterberg, GM of one of our favorite hotels in Dubai, One & Only The Palm and Tom Roelens, GM of the soon to open and highly anticipated, Atlantis The Royal. While the properties are just 5 kilometers apart, they are worlds away from each other in terms of experience. From the calm oasis environment of The Palm to the glitz and glamor of The Royal. But… it’s what they have in common that is so special - the true heart of Emirati hospitality is on display. Looking to book a luxury hotel? Get special perks and support the podcast by booking here: https://www.virtuoso.com/advisor/sarahgroen/travel/luxury-hotels If you want our expert guidance and help planning a luxury trip with experiences you can't find online, tell us more here and we'll reach out: https://bellandblytravel.com/book-a-trip/ Learn more at www.luxtravelinsider.com Connect with me on Social: Instagram LinkedIn

Sep 21, 2022 • 41min
Argentina | Maita Barrenechea: From Buenos Aires to The End of the World
Today we’re diving into the special country of Argentina. Spanning from the tropics all the way down to Antarctica - this magical landscape has something for everyone. Here you can hike some of the tallest mountains in the world, learn and dance tango with locals, cheer on the Argentinian soccer team, and sip some of the finest wines in our hemisphere. My guest today is the very accomplished Maita Barrenechea, Argentinian entrepreneur and philanthropist, and my partner in the county. We talk about everything from fly fishing and glaciers, to cowboy culture and steak. Looking to book a luxury hotel? Get special perks and support the podcast by booking here: https://www.virtuoso.com/advisor/sarahgroen/travel/luxury-hotels If you want our expert guidance and help planning a luxury trip with experiences you can't find online, tell us more here and we'll reach out: https://bellandblytravel.com/book-a-trip/ Learn more at www.luxtravelinsider.com Connect with me on Social: Instagram LinkedIn

Sep 14, 2022 • 52min
A Birthday Episode | Luxury Travel Insider: Celebrating Our Second Anniversary!
I started working on the concept for Luxury Travel Insider in May 2020… right about when my business Bell & Bly Travel was falling apart due to Covid. It was a completely devastating time for our industry. My team and I spent our days unraveling trips we had worked so hard to plan and our clients had been so highly anticipating. My friends, hoteliers and destination experts, were closing their doors without knowing if they’d ever open them again. With some free time on my hands, I couldn’t just sit and wait. I had to feel I was doing something to help my travel industry family. I had always wanted to tell travelers about the insider stories that I am so privileged to hear every day… but I wasn’t quite sure how. Being a podcast lover and needing a project to keep my mind occupied, I decided to give it a shot. I read a quote one day that said, “you have to be willing to be bad at something in order to get good at it.” So I held that up as my mantra and I dove in. Guests on the show were all too happy to have an excuse to talk about their love of travel and destination instead of belaboring the issues facing us all from Covid. The show took off, and we started to have guests asking us if they could appear on the show. Today we are the top podcast on luxury travel and I honestly could never have anticipated this. In listening back to the nearly 150 episodes I cried, I got goosebumps, and I laughed. In today’s episode I’m compiling for you some of our favorite moments from the show. Bits that inspire me, remind me that humans are truly good, and showcase the fact that travel makes the world a better place. I hope you enjoy this anniversary episode of Luxury Travel Insider. Looking to book a luxury hotel? Get special perks and support the podcast by booking here: https://www.virtuoso.com/advisor/sarahgroen/travel/luxury-hotels If you want our expert guidance and help planning a luxury trip with experiences you can't find online, tell us more here and we'll reach out: https://bellandblytravel.com/book-a-trip/ Learn more at www.luxtravelinsider.com Connect with me on Social: Instagram LinkedIn

Sep 7, 2022 • 47min
Four Seasons | Ben Trodd: Personalized Luxury, Private Jet Trips, and Building Communities
My guest today is Ben Trodd, an SVP of Global Sales and Marketing at the amazing Four Seasons Hotels & Resorts. While you may have heard of these gorgeous properties dotted around the world, what you might not know is that founder Isadore Sharp started off by building a motel in Toronto. Mr. Sharp says something profound about the company that we discuss in this episode. He says, “There was no vision, there was no grand dream – but there has always been a consistent thread, and that is service.” So while Four Seasons Hotels are now set in gorgeous locations and high design buildings, the only way to describe the brand is that it’s more of a feeling.. The consistent service, the ability to be yourself… that keeps many of its loyal guests (myself included) coming back for more. Ben and I discuss amazing locations around the world, the Four Seasons Private Jet experience, how they’re using technology to drive service, and more. Looking to book a luxury hotel? Get special perks and support the podcast by booking here: https://www.virtuoso.com/advisor/sarahgroen/travel/luxury-hotels If you want our expert guidance and help planning a luxury trip with experiences you can't find online, tell us more here and we'll reach out: https://bellandblytravel.com/book-a-trip/ Learn more at www.luxtravelinsider.com Connect with me on Social: Instagram LinkedIn

Aug 31, 2022 • 40min
Vienna & Prague | Expert Panel: The Fairytale Cities of Europe
I’m excited to whisk you off today to two of my favorite cities in Europe, Prague and Vienna. I think the travel world sometimes forgets that Vienna was once the center of European power, while its sister to the north is the birthplace of bohemian culture. To paraphrase Karl Kraus, while the streets of other cities are paved with asphalt, the streets of these two cities are quite literally paved with culture. Here to discuss Vienna and Prague with us are Gwen Kozlowski, my partner in the region, and Kamila Karen, one of the top local guides in all of Prague. Both Gwen and Kamilla tell tear-inducing stories of families during the war, share wistful images of coffee shops and pubs, and truly impart a sense of what it’s like to visit this part of the world. Looking to book a luxury hotel? Get special perks and support the podcast by booking here: https://www.virtuoso.com/advisor/sarahgroen/travel/luxury-hotels If you want our expert guidance and help planning a luxury trip with experiences you can't find online, tell us more here and we'll reach out: https://bellandblytravel.com/book-a-trip/ Learn more at www.luxtravelinsider.com Connect with me on Social: Instagram LinkedIn

Aug 24, 2022 • 50min
Passalacqua | Owner, Valentina De Santis: The Crown Jewel of Lake Como
We have a very special guest joining us today, our first repeat guest on the show, in fact! You may remember Valentina de Santis who joined us to discuss her famed hotel Grand Hotel Tremezzo on Lake Como. Well she’s back! And this time to tell us about the jewel box of a hotel that she just finished building called Passalacqua. This revival of an 18th century villa, might be one of the most stunning properties I’ve ever had the luxury of staying in. And on top of that, the family owned atmosphere, relaxed vibe, and local community truly bring to life the concept of dolce far niente. Valentina and I chat about everything from the insane amount of Murano glass adorning the hotel, to the Italian craftsmen that designed every tiny bit, to the local gelateria owner who moved to the village for love. You’ll also get a smattering of celebrities, famous opera composers, and of course all of Valentina’s charm. Looking to book a luxury hotel? Get special perks and support the podcast by booking here: https://www.virtuoso.com/advisor/sarahgroen/travel/luxury-hotels If you want our expert guidance and help planning a luxury trip with experiences you can't find online, tell us more here and we'll reach out: https://bellandblytravel.com/book-a-trip/ Learn more at www.luxtravelinsider.com Connect with me on Social: Instagram LinkedIn

Aug 10, 2022 • 40min
Hospitality Expert | Chris Adams: Designing the User Experience of Luxury
Today’s show is about hospitality, the great change that is underway at hotels, and how Covid and generational shifts are changing what it means to be luxury. My guest today is the CEO and Founder of Ellis Adams Group, a consulting firm specializing in helping luxury hotel brands design jaw dropping customer experiences, build memorable hotel spaces, and keep up with new trends. Chris tells personal stories of his time working in hotels and crazy experiences helping new hotels open. We also dive into everything from QR codes, to the Ladies & Gentlemen of the Ritz Carlton, to pink elephants. Looking to book a luxury hotel? Get special perks and support the podcast by booking here: https://www.virtuoso.com/advisor/sarahgroen/travel/luxury-hotels If you want our expert guidance and help planning a luxury trip with experiences you can't find online, tell us more here and we'll reach out: https://bellandblytravel.com/book-a-trip/ Learn more at www.luxtravelinsider.com Connect with me on Social: Instagram LinkedIn