Growth Think Tank

Creating a customer-centered approach is not only the key to driving immediate growth but also to achieving long-term success in today's competitive business landscape. By placing the customer at the center of your business strategy, you demonstrate a genuine commitment to understanding and meeting their evolving needs. This customer-centered approach enables you to stay ahead of the curve by adapting to changing market dynamics and customer preferences. Today's guest is Rob Steele, co-founder, and CEO at Legendary Supply Chain. Inc Magazine ranked his company #818 on the 2022 Inc 5000 list. Legendary Supply Chain is a supply chain software company that offers simple, focused, scalable, and comprehensive purchasing and warehouse management solutions. In this episode, Rob delves into the strategies and benefits of adopting a customer-centered approach and how it can drive growth in your business. He also talks about patience. Join us as we explore real-life examples and expert insights on how to implement and leverage a customer-centered approach to fuel business growth. Discover how prioritizing your customers' satisfaction and creating meaningful experiences can drive revenue, generate positive word-of-mouth, and ultimately propel your business to new heights of success.   Get the show notes for Creating a Customer-Centered Approach Drives Growth with Rob Steele at Legendary Supply Chain Click to Tweet: Listening to a fantastic episode on Growth Think Tank with #RobSteele featuring your host @GeneHammett https://bit.ly/gttRobSteele   #CustomerCenteredApproach #GeneHammettPodcast #GHepisode1009 #Inc5000 #businesssupplychain #Salesforce #automatedplatform     Give Growth Think Tank a review on iTunes!

Getting back employee alignment is crucial for organizations to thrive and achieve their goals. By fostering a culture of transparency, open communication, and shared vision, organizations can reestablish employee alignment and create a cohesive workforce. Today's guest is Gleb Polyakov, Co-founder, and CEO at Nylas. Inc Magazine ranked his company #1823 on the 2022 Inc 5000 list. Nylas is a software company providing easy access to critical communications data and the only platform giving developers universal access to email, calendar, and contacts providers through a single integration. In this episode, Gleb delves into practical strategies, and real-life examples to help leaders in getting back the employee alignment and create an environment where every individual's goals align with the organization's mission. Join us as we uncover the key drivers of employee alignment and provide actionable insights to bridge the gap and reignite the collective commitment towards organizational objectives. Discover how investing in employee alignment leads to increased productivity, engagement, and positive work culture, ultimately propelling your organization to new heights of success.   Get the show notes for Getting Back the Employee Alignment with Gleb Polyakov at Nylas Click to Tweet: Listening to a fantastic episode on Growth Think Tank with #GlebPolyakov featuring your host @GeneHammett https://bit.ly/gttGlebPolyakov   #EmployeeAlignment #GeneHammettPodcast #GHepisode1008 #Inc5000 #softwarecompany #criticalcommunicationsdata     Give Growth Think Tank a review on iTunes!

Always work hard on something uncomfortably exciting is a philosophy that drives personal and professional growth. By consistently putting in the effort and dedication to challenging and exhilarating endeavors, individuals push their boundaries and unlock new levels of achievement. When you always work hard on something uncomfortably exciting, you embrace discomfort as a catalyst for progress and refuse to settle for mediocrity. I'm Gene Hammett, an executive coach with over ten years of experience working with CEOs and their executive teams. After studying the leadership of fast-growth companies, I have developed frameworks and insights to help you and your company grow. Join me on this special episode as we explore the power of embracing discomfort as you always work hard on exciting endeavors. Discover how stepping into the realm of the unknown, embracing risks, and persevering through obstacles can lead to transformative experiences, personal fulfillment, and unparalleled achievements. Get ready to embark on a transformative journey of growth and success as you always work hard on something uncomfortably exciting.   Get the show notes for Always Work Hard On Something Uncomfortably Exciting with Gene Hammett Click to Tweet: Listening to a fantastic episode on Growth Think Tank featuring your host @GeneHammett https://bit.ly/gtt1007GeneHammett   #alwaysworkhard #GeneHammettPodcast #GHepisode1007 #Inc5000 #GrowthThinkTank Give Growth Think Tank a review on iTunes!  

Creating a bottom's up culture is essential for fostering growth and innovation within an organization. This transformative approach empowers employees at all levels to contribute their unique perspectives, ideas, and insights, driving a culture of collaboration and continuous improvement. Today's guest is Kevin Frechette, Co-founder, and CEO at Fairmarkit. Inc Magazine ranked his company #159 on the 2022 Inc 5000 list. Fairmarkit is an autonomous sourcing platform that transforms tail spending with automation and AI. Their mission is to enable organizations to purchase the goods and services they need in the most efficient way possible. In this episode, Kevin talks about the strategies behind creating a bottom's up culture for growth. Join us as we explore real-world examples, practical tips, and expert advice on how to cultivate a bottom's up culture that fosters innovation, drives growth, and propels your organization forward in today's rapidly changing business landscape. Get ready to unlock the power of a bottom's up culture and position your organization for long-term success.   Get the show notes for Creating a Bottom's Up Culture for Growth with Kevin Frechette at Fairmarkit Click to Tweet: Listening to a fantastic episode on Growth Think Tank with #KevinFrechette #WindsorGray featuring your host @GeneHammett https://bit.ly/gttKevinFrechette   #bottomsupculture #GeneHammettPodcast #GHepisode1006 #Inc5000 #autonomoussourcingplatform #automation #AI Give Growth Think Tank a review on iTunes!  

Finding a breakthrough with candid conversations is a powerful tool for personal and professional growth. By engaging in candid conversations, individuals can address underlying issues, break down barriers, and build trust within teams and relationships. These conversations create an environment of transparency, where ideas and feedback flow freely, leading to increased collaboration, innovation, and problem-solving. Today's guests are Lisa Hladish, founder of Paper Daisies Stationery and their COO, Windsor Gray. Paper Daisies is a design studio specializing in stationery for big celebrations. They help engaged couples, event planners, and celebration hosts bring their unique vision/brand to life. In this episode, Lisa and Windsor talk about finding a breakthrough with candid conversations. They also talk about the walk and talk. Join us as we delve into practical strategies for initiating and navigating candid conversations. Discover how embracing candid conversations can unlock new insights, deepen understanding, and ultimately lead to breakthroughs in personal and organizational development.   Get the show notes for Finding a Breakthrough with Candid Conversations with Lisa Hladish and Windsor Gray at Paper Daisies Stationery Click to Tweet: Listening to a fantastic episode on Growth Think Tank with #LisaHladish #WindsorGray featuring your host @GeneHammett https://bit.ly/gttLisaHladishWindsorGray   #CandidConversations #GeneHammettPodcast #GHepisode1005 #Inc5000 #stationerydesignstudio Give Growth Think Tank a review on iTunes!

Unifying your vision across the company is essential for creating a cohesive and aligned workforce. When every employee understands and embraces the shared vision, it fosters a sense of purpose and direction that permeates throughout the organization. By unifying your vision, the organization can harness collective talents, skills, and expertise of its workforce, leading to increased productivity. Today's guest is Will Robinson, CEO at Encapture. Inc Magazine ranked his company #2241 on the 2022 Inc 5000 list. Encapture is an intelligent document automation platform that helps companies be more efficient and customer-centric. In this episode, Will talks about the importance of unifying your vision across the company. Join us as we uncover the benefits of unifying your vision, from increased employee engagement and collaboration to improved overall performance and business outcomes. Discover how aligning your team around a unified vision can drive innovation, build resilience, and propel your organization toward long-term success.   Get the show notes for Unifying Your Vision Across The Company with Will Robinson at Encapture Click to Tweet: Listening to a fantastic episode on Growth Think Tank with #WillRobinson featuring your host @GeneHammett https://bit.ly/gttWillRobinson   #UnifyingYourVision #GeneHammettPodcast #GHepisode1004 #Inc5000 #intelligentdocumentautomationplatform Give Growth Think Tank a review on iTunes!

The Service Guarantee sets the gold standard for excellence in our organization, serving as a guiding principle that drives us to go above and beyond to exceed customer expectations in every interaction. Service Guarantee is a powerful commitment that underpins our unwavering dedication to delivering exceptional service and creating memorable experiences for our valued customers. Today's guest is Josh Sweeney, Co-founder, and CEO at FounderScale. FounderScale is a results-driven company specializing in helping clients engage prospects, build meaningful relationships, and drive revenue. In this episode, Josh talks about their 5 Star service guarantee and employee alignment. He also talks about shortcomings and how to have tough conversations. Join us as we dive deep into the direct correlation between employee alignment, Service Guarantee implementation, and the ultimate goal of elevating customer satisfaction to new heights. Get ready to unlock the secrets of exceptional service delivery and discover how to align your team for success through the power of the Service Guarantee.   Get the show notes for The 5 Star Service Guarantee and Employee Alignment with Josh Sweeney at Founderscale.com Click to Tweet: Listening to a fantastic episode on Growth Think Tank with #JoshSweeney featuring your host @GeneHammett https://bit.ly/gttJoshSweeney   #ServiceGuarantee #GeneHammettPodcast #GHepisode1003 #Inc5000 #consultingfirm #B2Bbusinesses Give Growth Think Tank a review on iTunes!

Recruiting and retaining skilled professionals is vital for organizations to stay ahead, innovate, and achieve sustainable growth in today's rapidly evolving business landscape. In a highly competitive market, recruiting and retaining top talent with the right expertise and cultural fit is crucial for driving innovation and maintaining a competitive edge. Skilled professionals bring fresh perspectives, diverse skill sets, and a wealth of experience that can propel organizations forward and fuel creativity and problem-solving. Today's guest is Hadi Chaudhry, CEO and President at CareCloud. Inc Magazine ranked his company #574 on the 2015 Inc 5000 list. CareCloud is a leading healthcare technology company with a suite of unified, technology-enabled solutions for healthcare organizations, medical practices, and health systems. In this episode, Hadi talks about the importance of recruiting and retaining a talented workforce. He also talks about leading by example. Join us as we uncover the latest trends, share success stories, and discuss proven strategies for recruiting and retaining a diverse, talented, and globally-minded workforce. Get ready to optimize your recruitment efforts, enhance employee engagement, and build a high-performing team that drives your organization's success.   Get the show notes for Recruiting and Retaining a Talented Global Workforce with Hadi Chaudhry at CareCloud Click to Tweet: Listening to a fantastic episode on Growth Think Tank with #HadiChaudhry featuring your host @GeneHammett https://bit.ly/gttHadiChaudhry   #RecruitingandRetaining #GeneHammettPodcast #GHepisode1002 #Inc5000 #healthcaretechnologycompany   Give Growth Think Tank a review on iTunes!

In this solo podcast series, I will be your guide as we explore the core principles of growth and how they intersect with effective leadership. The principles of growth are guiding concepts and strategies that empower individuals and organizations to expand their capabilities, overcome challenges, and reach new heights of achievement. I'm Gene Hammett, an executive coach with over ten years of experience working with CEOs and their executive teams. After studying the leadership of fast-growth companies, I have developed frameworks and insights to help you and your company grow. Join me on this special episode as we uncover the principles of growth and discover how they can elevate your leadership skills, unlock your potential, and drive sustainable success. Get ready to embark on a transformational path of growth and leadership excellence through the power of these foundational principles.   Get the show notes for 3 Principles of Growth and Leadership | Looking back after 1000th Episodes | Click to Tweet: Listening to a fantastic episode on Growth Think Tank featuring your host @GeneHammett https://bit.ly/gtt1001GeneHammett   #PrinciplesofGrowth #GeneHammettPodcast #GHepisode1001 #Inc5000 #Leaders #ExecutiveCoach #Author   Give Growth Think Tank a review on iTunes!

Leadership in hard times requires resilience, adaptability, and the ability to inspire and guide teams through uncertainty. In the face of adversity, exceptional leaders emerge, showcasing their ability to navigate challenges, inspire their teams, and drive organizations toward success. Welcome to a special episode of our podcast as we celebrate our 1000th milestone! We invited and brought together experts from various industries to share their insights and experiences on navigating leadership in hard times. We explore the key qualities and strategies that effective leaders employ when faced with adversity, including resilience, adaptability, and clear communication. Through candid conversations and real-life examples, we uncover the lessons learned and best practices for leading teams and organizations through tough times. Join us as we delve into the topic of leadership in hard times and gain valuable insights from our esteemed panel of experts. Get ready to discover the tools and strategies you need to excel as a leader when faced with challenging circumstances.   Get the show notes for 1000th Episode Special: Unveiling the Secrets of Leadership in Hard Times |Ryan Estis, Todd Herman, Bob Glazer, Amanda Hammett, Karly Neveu, and Gene Hammett Click to Tweet: Listening to a fantastic episode on Growth Think Tank with #ToddHerman  #BobGlazer  #RyanEstis #KarlyNeveu #AmandaHammett featuring your host @GeneHammett https://bit.ly/gtt1000thEpisodeSpecial   #LeadershipinHardTimes #GeneHammettPodcast #GHepisode1000 #Inc5000 #Leaders #Keynotespeaker #Author   Give Growth Think Tank a review on iTunes!