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Head Heart & Boots

Latest episodes

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Aug 15, 2023 • 55min

Ep 92 - Book Club With Blue Collar Nation, "Dichotomy Of Leadership"

Hey friends, this is a special recast from the Blue Collar Nation podcast. We've been doing a monthly book club with them for the last few months and here's the latest installment- The Dichotomy of Leadership by Jocko Willink. Awesome leadership discussion was had by all- check out the episode and let us know what you think. - Chris  Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.   Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight    AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight   C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com   Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.   100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts   https://www.floodlightgrp.com   Thank you partners! We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all of them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.   https://www.floodlightgrp.com/premier-partners
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Aug 8, 2023 • 1h 14min

Ep 91 - "Humility In Leadership" With Mark Springer

A special guest episode with RIA past president, past owner of Dayspring Restoration and Co-founder of Fleet Response. We get into a lot of different topics during this chat, but I think most of all, you get a more human, intimate picture of who Mark is, where he came from, and his "why" behind the business and his involvement in RIA.  Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.   Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.   Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight    AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight   C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com   Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.   100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts   https://www.floodlightgrp.com   Thank you partners! We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all of them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.   https://www.floodlightgrp.com/premier-partners
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Aug 1, 2023 • 1h 7min

Reboot Episode - "Changing our Project Management Mindset"

Back by popular demand "Changing our Project Management Mindset." In this riveting episode of Head Heart & Boots, your hosts Brandon and Chris embark on a captivating journey to uncover the hidden depths of the project manager's role. Join us as we delve into the vital responsibilities, mindset, and perspectives that set these unsung heroes apart in the world of business and innovation. It's a common misconception that project managers merely oversee timelines, budgets, and teams. While these elements are undoubtedly part of the puzzle, the true essence of their job extends far beyond the surface. With expert insights and industry experience, Brandon and Chris demystify the complex world of project management. Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.   Thank you sponsors! Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight    AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight   C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com   Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.   100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts   https://www.floodlightgrp.com   Thank you partners! We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all of them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships. https://www.floodlightgrp.com/premier-partners
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Jul 18, 2023 • 48min

Ep 90 - "Keeping Short Accounts"

In this installment of the "Head Heart and Boots Podcast," Chris and Brandon explore the vital practice of "keeping short accounts" in both personal and professional settings. They initiate the discussion by explaining how adopting this principle can revolutionize relationships, enhance business dynamics, and foster personal development. They highlight its importance in sustaining healthy, open lines of communication with partners, family members, and colleagues. Additionally, they delve into the advantages of having regular, candid conversations across different aspects of life, including finances, parenting, and business management. Stressing the necessity for bravery in confronting issues head-on, they argue that it's preferable to openly discuss and resolve conflicts rather than letting them simmer. Throughout the episode, the hosts encourage listeners to embrace the discipline of keeping short accounts, underscoring its transformative power in fostering healthier, more transparent, and growth-oriented personal and professional relationships.  Direct Communication: Tackling issues promptly prevents escalation and fosters healthy relationships and efficient business operations.  Scheduled Dialogues: Regularly discussing various concerns (e.g., personal, financial, operational) helps avoid misunderstandings and conflicts.  Courage in Confrontation: Addressing concerns directly, despite potential discomfort, strengthens relationships and resolves issues.  Valuing Feedback: Cultivating an environment where feedback is encouraged and utilized promotes growth and improvement.  Self-Reflection and Responsibility: Acknowledging one's role in conflicts and being open to change are crucial for personal development and conflict resolution.  Keeping Short Accounts: Consistently addressing issues early maintains clear communication, strong relationships, and a positive atmosphere.  Exploring Feedback: Focusing on the potential truth in feedback rather than its validity fosters learning and development. Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.   Thank you sponsors! Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight   C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com   Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.   100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts   https://www.floodlightgrp.com   Thank you partners! We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all of them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships. https://www.floodlightgrp.com/premier-partners
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Jul 11, 2023 • 1h 10min

Ep 89 - "Leveraging AI For Google Reviews" With Zach Garrett

In this enthralling episode of the "Head, Heart, and Boots" podcast, Chris and Brandon explore the realms of entrepreneurship, self-improvement, and the role of AI in business. They engage in a fascinating discussion with Zach Garrett of Liftify, a pioneering firm that's transforming how companies manage online reviews using AI. Zach recounts his evolution from assisting in his father's computer shop to leading a cutting-edge company that harnesses AI for business enhancement. He provides deep insights into the mindset needed for entrepreneurship, the significance of goal-setting and vision in both life and business, and the intricacies of maintaining a balance between professional commitments and personal life. These revelations provide invaluable guidance for the audience. Listeners will come away with practical advice on harnessing AI for business efficiency, the significance of customer feedback, and strategies for personal and professional growth. This episode is a must-listen for entrepreneurs, business owners, and anyone interested in the intersection of technology, leadership, and personal development. Key Takeaways:    Embracing AI in Business: The episode delved into the transformative role of AI in business operations, particularly in automating tasks such as generating responses to online reviews. Zach illustrated how AI can streamline processes, allowing business owners to focus on high-value activities.    Adapting Technology to Industry Needs: Zach discussed Liftify's tailored approach to the restoration industry, demonstrating the importance of understanding industry-specific challenges and customer needs. This customization allows Liftify to provide more value to its clients by aligning technology solutions with the unique aspects of their operations.    The Power of Reviews in Business: The discussion underscored the importance of online reviews in building a business's reputation. By actively managing and responding to reviews, businesses can enhance their online presence, improve SEO, and foster trust with potential customers.   Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.   Thank you sponsors! Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight    AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight   C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com   Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.   100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts   https://www.floodlightgrp.com   Thank you partners! We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all of them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships. https://www.floodlightgrp.com/premier-partners
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Jul 4, 2023 • 38min

Ep 88 - "The Pursuit Of Skills Over Money"

In this episode of the "Head Heart and Boots Podcast," Chris and Brandon dive deep into the essence of personal and business transformation. They share anecdotes from their personal lives and professional experiences, reflecting on the importance of embracing change, the pursuit of learning, and the entrepreneurial spirit. The discussion covers the significance of gaining hands-on experience and the invaluable lessons learned from being actively involved in the service industry. The hosts candidly talk about their consulting work, emphasizing how they guide businesses through growth and development challenges. They highlight the critical role of leadership in creating an environment conducive to learning and growth, not just for the sake of financial gain but for the broader perspective of skill development and personal fulfillment. Key Takeaways: Personal Growth and Learning: Chris and Brandon emphasize the importance of pursuing personal growth and continuous learning beyond the financial rewards of a job. Engaging in hands-on experience and seeking opportunities for learning can lead to profound personal and professional development. Beyond the Paycheck: The conversation urges listeners to look beyond immediate financial compensation and consider the long-term benefits of skill acquisition, personal growth, and the intrinsic value of contributing to a project or company's success. Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.   Thank you sponsors! Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight    C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com   AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight   Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.   100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts   https://www.floodlightgrp.com   Thank you partners! We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all of them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships. https://www.floodlightgrp.com/premier-partners
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Jun 27, 2023 • 60min

Ep 87 - "Building Through Drive & Resilience" With Julie Roberts

In this insightful episode of the "Head, Heart, and Boots Podcast," hosts Brandon and Chris delve into the world of entrepreneurship, resilience, and leadership with Julie Roberts, a co-owner and operator of a highly successful ServePro franchise. Julie shares her journey from starting in a rural market with her husband straight out of grad school to becoming a top performer in the ServePro network, emphasizing the importance of adaptation, intention, and consistency in business. key takeaways:    Adaptation, Intention, and Consistency: Julie emphasizes the importance of these three pillars for achieving resilience in business. Being able to adapt to changes, having clear intentions behind actions, and maintaining consistency in efforts are crucial for long-term success.    Embracing Challenges: Julie's journey highlights the significance of embracing challenges, learning from failures, and leveraging them for growth. She shares her experiences with expanding into new markets, the strategic pivot required when things didn't go as planned, and the importance of resilience.    The Role of Humility in Leadership: Throughout her career, Julie has maintained a humble approach, openly sharing her mistakes and the lessons learned from them. This humility has not only shaped her as a leader but also fostered a culture of continuous learning and improvement within her team.    Navigating Gender Dynamics: Julie discusses the realities of being a female executive in a male-dominated industry. Her experiences offer insights into overcoming biases, advocating for inclusivity, and the importance of representation and support for women in leadership roles. Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible. Thank you sponsors! Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight    C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com   Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.   100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts   https://www.floodlightgrp.com   Thank you partners! We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all of them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships. https://www.floodlightgrp.com/partners
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Jun 20, 2023 • 48min

Ep 86 - "Building Passion Back Into The Business"

In this episode of the "Head Heart and Boots Podcast," hosts Chris and Brandon explore effective leadership and team building, emphasizing the importance of understanding and aligning individual motivations with business goals. They discuss the necessity of adapting leadership styles to meet the changing expectations of the workforce, particularly highlighting the younger generation's need for frequent feedback and affirmation. The episode also touches on the value of strategic partnerships and the importance of fostering genuine relationships with employees to enhance job satisfaction and productivity. Through insights into intrinsic motivation and strategic questioning, Chris and Brandon offer guidance on creating a more motivated, dedicated, and satisfied workforce, ultimately driving business success and transformation.      Employee Motivation and Alignment: The episode deeply dives into the concept of intrinsic motivation, as discussed through a quote from Jordan Peterson, emphasizing the importance of aligning individual goals with the overarching objectives of the company to foster a motivated and cohesive team.    Feedback and Affirmation: The discussion touches on the younger generation's expectations for frequent feedback and affirmation, pointing to a shift in leadership styles to meet these expectations and enhance employee engagement and retention.    Development and Role Flexibility: The episode advocates for a leadership approach that focuses on understanding employees' passions and strengths, suggesting flexibility in role assignment and development paths to align with individual motivations, thereby enhancing job satisfaction and productivity.    The Power of Questions: Through strategic questioning, leaders can uncover what truly matters to their employees, allowing for a more personalized and effective approach to team building and leadership.    Cultivating a Relationship with Employees: The hosts discuss the necessity of building genuine relationships with team members, indicating that understanding and addressing their aspirations can lead to a more dedicated and satisfied workforce. Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.   Thank you sponsors! Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight    C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com   Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.   100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts   https://www.floodlightgrp.com   Thank you partners! We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all of them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships. https://www.floodlightgrp.com/partners
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Jun 13, 2023 • 1h 9min

Ep 85 - "Never Lose An Employee Again" With Joey Coleman

In this riveting episode of the "Head, Heart, and Boots Podcast," hosts Brandon and Chris are joined by the exceptionally insightful Joey Coleman. As we peel back the layers of typical professional discourse, Joey brings to light the profound impact of nurturing genuine human connections within the workplace. This conversation is not your run-of-the-mill podcast episode; it's an exploration into the heart of what makes businesses truly remarkable—people. Joey, renowned for his expertise in crafting unforgettable customer experiences, takes us on a journey beyond the surface. He shares compelling stories and wisdom on the art of employee engagement, retention, and the transformative power of acknowledging the human element in business. From the heartfelt inception of a new hire's journey to the strategic fostering of long-term relationships, Joey elucidates the often overlooked aspects that contribute to a thriving workplace culture. Listeners will be treated to a blend of humor, vulnerability, and actionable insights. Whether discussing the significance of sending personalized video messages to employees or the intricate dance of onboarding, Joey's anecdotes are both enlightening and profoundly touching.      The Importance of Learning from Other Industries: The discussion on Joey Coleman's work, especially the "First 100 Days" concept, underscores the value of learning from other industries and applying those lessons to improve customer and employee experiences.    Creating Deep Connections with Employees: Joey's insights into employee engagement highlight the importance of making employees feel valued and connected from the onset, suggesting practical steps like sending personalized videos to new hires.    The Significance of Personal Development: By assigning books and fostering discussions around them, businesses can set the tone for a culture of continuous learning and personal growth, further enhancing employee engagement and satisfaction.    Embracing Boldness in Hiring: The podcast emphasizes the need for boldness and confidence in the hiring process, encouraging businesses to be clear about their culture and expectations from the start to attract the right talent.    The Value of Mentorship: Highlighting the benefits of assigning a 'buddy' or mentor to new employees not only eases their transition into the company but also significantly impacts their productivity, engagement, and overall satisfaction.   Thank you sponsors! Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight    C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com   Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.   100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts   https://www.floodlightgrp.com   Thank you partners! We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all of them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships. https://www.floodlightgrp.com/partners
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Jun 6, 2023 • 46min

Ep 84 - "The Storms Are Coming"

With June 1st marking the industry's first day of Hurricane Season, Brandon and I take the opportunity to dive into a conversation about Emergency Response Plans and pre-storm planning conversations. How do we take our pre-storm planning with clients and prospects to a different level and not just close more sales this season, but level up our service delivery and customer relationships? Jump in for an equally strategic and tactical convo that you will no doubt want to share with folks on your team. The storms are coming! Let's make the most of whatever time we have left before they hit. - Chris Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.   Thank you sponsors! Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight    C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com   Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.   100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts   https://www.floodlightgrp.com   Thank you partners! We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all of them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships. https://www.floodlightgrp.com/partners

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