Head Heart & Boots

Has your team fallen behind with Collections/AR? Do you have tens of thousands or hundreds of thousands of uncollected money that's just sitting out there, aging? Is it causing you to lose sleep at night? Is your balance on your line of credit giving you heartburn? During today's episode Chris and Brandon break down collections, the impact it's having on your business, and tips and strategies for leveling up your AR operations. The better you get at collections, the more profit you make! For those of you in the middle of a cash crunch/collections crisis, Chris and Brandon also provide a game plan for getting your AR back under control.  Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.   Thank you sponsors! Xcelerate Restoration Software Xcelerate is an innovative restoration job management solution that brings many of the tools you need to succeed into a single, more intuitive platform.  Xcelerate is designed specifically for the restoration contractor industry Increase your operational efficiency Improve your profitability Elevate both your job and team management www.xlrestorationsoftware.com/mrm   Actionable Insights (Xactimate and restoration technology training) Actionable Insights is a foundation that exists to preserve the health of the property insurance ecosystem by advancing education and clarifying globally recognized billing standards. value.getinsights.org/FCG   Floodlight Consulting Group Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits. MIT/RESTO Mastery Community The MIT/RESTO Mastery Community is designed to empower restoration business owners and key leaders through education, training, coaching and community engagement.  Weekly Training Sessions Open Office Hours Expanding Partnerships Of Industry Professionals Customer Segment Leaders Continually-Updated Content Library Rich Non-Market Competing Community  https://www.floodlightgrp.com/mrmleadershipcircle   Individualized Operations Consulting and Training The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business. 100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts https://www.floodlightgrp.com  

Who gives you feedback on your behavior, your attitudes, your performance?  As owners and leaders, our people depend on us to give them affirmation and accountability. But who holds us accountable? Who holds a mirror up and let's us know how others are experiencing us? Are we open to that feedback? Do we even want to know? Reflecting on our weaknesses and negative habits can we a powerful way to grow as a leader. It helps us be more aware of how we're impacting others. It also helps us change our behavior. When we reflect on our growth areas, and others' feedback, we become more self-aware and can choose to react/respond differently in the moment. Don't you want to know?  Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.   Thank you sponsors! Xcelerate Restoration Software Xcelerate is an innovative restoration job management solution that brings many of the tools you need to succeed into a single, more intuitive platform.  Xcelerate is designed specifically for the restoration contractor industry Increase your operational efficiency Improve your profitability Elevate both your job and team management www.xlrestorationsoftware.com/mrm   Actionable Insights (Xactimate and restoration technology training) Actionable Insights is a foundation that exists to preserve the health of the property insurance ecosystem by advancing education and clarifying globally recognized billing standards. value.getinsights.org/FCG   Floodlight Consulting Group Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits. MIT/RESTO Mastery Community The MIT/RESTO Mastery Community is designed to empower restoration business owners and key leaders through education, training, coaching and community engagement.  Weekly Training Sessions Open Office Hours Expanding Partnerships Of Industry Professionals Customer Segment Leaders Continually-Updated Content Library Rich Non-Market Competing Community  https://www.floodlightgrp.com/mrmleadershipcircle   Individualized Operations Consulting and Training The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business. 100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts https://www.floodlightgrp.com  

What's the mission behind the show and what can you expect as you take the journey with us?We need a fresh industry conversation. How do we as owners thrive in this chaotic business? How do we grow as business leaders (vs. just owner-operators or employees), as mentors and and people-developers, while also becoming better spouses and parents? How do we raise the bar in this industry that's been so good to many of us? How do we level up the way we think about our work, about our role?  What breakthroughs can we make in our business by looking for new ideas OUTSIDE of our industry? How do we build a life we're proud of in this industry?  These are the kinds of questions and conversations we'll be having on the MRM podcast.  Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.   Thank you sponsors! Xcelerate Restoration Software Xcelerate is an innovative restoration job management solution that brings many of the tools you need to succeed into a single, more intuitive platform.  Xcelerate is designed specifically for the restoration contractor industry Increase your operational efficiency Improve your profitability Elevate both your job and team management www.xlrestorationsoftware.com/mrm   Actionable Insights (Xactimate and restoration technology training) Actionable Insights is a foundation that exists to preserve the health of the property insurance ecosystem by advancing education and clarifying globally recognized billing standards. value.getinsights.org/FCG   Floodlight Consulting Group Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits. MIT/RESTO Mastery Community The MIT/RESTO Mastery Community is designed to empower restoration business owners and key leaders through education, training, coaching and community engagement.  Weekly Training Sessions Open Office Hours Expanding Partnerships Of Industry Professionals Customer Segment Leaders Continually-Updated Content Library Rich Non-Market Competing Community  https://www.floodlightgrp.com/mrmleadershipcircle   Individualized Operations Consulting and Training The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business. 100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts https://www.floodlightgrp.com