The TechDental Podcast

AI-powered automation is reshaping patient experience and operational efficiency, offering dental practices new ways to grow without adding overhead.In this episode of The TechDental Podcast, host and Founder of DentaCFO, Dr. Randeep Singh Gill speaks with Dr. Aalok Shukla, CEO and co-founder of Implement AI, about how clinics are using AI agents to reduce admin burden, boost revenue, and deliver more personalised patient care, at scale, transforming everything from call handling and patient reactivation to lead conversion, communication coaching, and digital treatment coordination.What You’ll Learn:- How to deploy AI call analysts to spot missed opportunities and boost revenue within days- What an AI-powered “digital treatment coordinator” can do for your new patient journey- Why reactivation, lead conversion, and case acceptance are ripe for automation- How AI agents can coach dental teams on communication and follow-up- What data dental practices already have and how to unlock their value- The guardrails every AI system must include for safe, consistent performance- Why AI can be more empathetic than humans and what that means for trust- The mindset shift from “tool” to “team member” and how to scale with fewer peopleAbout the Guest:Dr. Aalok Shukla is the CEO and co-founder of Implement AI, a UK-based AI agency helping healthcare organisations deploy intelligent digital workers across operations, patient experience, and communications. Trained as a dentist and former owner of a private dental clinic in Putney, Dr. Shukla went on to co-found several pioneering digital health platforms, including Straight Teeth Direct and Instant Dentist. An early adopter of AI in healthcare, Dr. Shukla has helped organisations across dentistry, pharmacy, and financial services build and scale AI agent teams that reduce admin burden, unlock missed revenue, and deliver more personalised patient care at scale. He is also a mentor at HealthTech accelerator programmes and a thought leader on AI implementation, automation strategy, and digital transformation. At Implement AI, his mission is to give every business owner a superhuman workforce that works 24/7 without compromising empathy, compliance, or consistency. In this episode, Dr. Shukla offers a practical roadmap for integrating AI into daily operations, revealing how intelligent automation is redefining what’s possible for modern dental practices.If you enjoyed this episode, make sure to subscribe, rate, and review it on Apple Podcasts, Spotify, and YouTube Podcasts. Instructions on how to do this are here.

Digital dentistry technology is revolutionizing patient care and practice growth, with AI-powered scanning solutions leading the transformation of modern dental practices.In this episode of The TechDental Podcast, host Dr. Randeep Singh Gill speaks with Dr. Gina Vega, Principal Dentist at Bishopsgate Dental Care, about her journey from early adoption of digital scanning technology to becoming a leading expert in Invisalign and cosmetic dentistry, managing over 1,250 cases.What You'll Learn:- How to leverage iTero scanning technology to enhance patient communication and treatment acceptance- Why integrating AI visualisation tools can dramatically improve case acceptance and patient understanding- The ROI framework for implementing new dental technologies, with typical 6-month return timelines- How to use digital scanning beyond orthodontics to monitor oral health and build patient trust- The power of combining AI predictions with clinical expertise to set realistic treatment expectations- Why early technology adoption and team training are crucial for future-proofing dental practices- How to use digital tools to track treatment progress and improve clinical outcomes- The importance of balancing technology investment costs with long-term practice benefits and patient satisfactionAbout the Guest:Dr. Gina Vega is the Principal Dentist at Bishopsgate Dental Care, a leading expert in Invisalign and cosmetic dentistry in London's financial district. After qualifying as a dentist in Mexico in 1998, she requalified in the UK in 2004 and transformed a bankrupt practice into a thriving dental centre, completing over 1,250 Invisalign cases. As an early adopter of dental technology, Dr. Vega has pioneered the integration of digital scanning and AI-powered treatment planning tools, with 70% of her practice now dedicated to Invisalign and cosmetic dentistry. Her innovative approach to implementing digital dentistry, particularly with iTero scanners and AI visualisation tools, has revolutionised patient communication and treatment acceptance while setting new standards for modern dental practice management. In this episode, Dr. Vega shares valuable insights on leveraging digital technology to enhance patient care, practice efficiency, and business growth in contemporary dentistry.If you enjoyed this episode, make sure to subscribe, rate, and review it on Apple Podcasts, Spotify, and YouTube Podcasts. Instructions on how to do this are here.

Welcome to The TechDental Podcast – Your #1 Resource for AI, Business Growth & Innovation in DentistryMost dental podcasts talk about clinical techniques or personal stories. This one is different.I’m Dr. Randeep Singh Gill (@TechDentalPodcast), Founder of TechDental™, and I bring you a podcast designed to help dental practice owners build businesses that grow, scale, and outlast them.Every week, I sit down with:Multi-practice owners scaling 15+ locationsAI founders transforming dental operations, finance & strategyBusiness leaders driving the future of dentistryYou’ll hear real stories from the front lines:What’s working (and what isn’t) in modern dental businessHow to leverage AI & operational systems for growth and profitabilityStrategies to cut through the noise, reduce admin, and scale with clarityIf you’re a dentist, practice owner, or entrepreneur in dentistry, this podcast is for you.👉 Subscribe now and never miss an episode: www.youtube.com/@techdentalpodcast