Stop Physician Burnout: Physician Leadership Skills To Help Us Lead The Charge To Physician Wellness

Dike Drummond MD
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May 17, 2022 • 47min

45. Team-Based Practice Transformation Prevents Burnout with Steve Moberg COO

For over 10 years now, TeamCareMedicine.com has been teaching a team-based practice transformation system that eliminates physician burnout and allows doctors to take back their practice from the whirlwind of documentation and inbox overload. The original vision came from its founder, Dr. Peter Anderson, who passed away two years ago.  The organization is led these days by Steve Moberg COO. Here is a system that improves satisfaction, engagement, and patient volumes for everyone on the work team. It has been proven effective for a decade in outpatient care settings from primary care through multiple specialties. TeamCareMedicine.com is the first to appropriately staff the back office in defiance of MGMA and AGMA staffing averages and everyone benefits. Episode Highlights: (02:56) The origin story of Team Care Medicine and its founder, Dr. Peter Andersen (08:36) Launch and implementation of Team Care Model in army clinics (12:07) The medical staff as part of the team (17:50) System implementation by clients (31:56) TCM Model Information Piece  Connect with Steve Moberg:Linkedin: https://www.linkedin.com/in/steve-moberg-7273734/Website: Https://teamcaremedicine.com Resources: Practice flow diagrams are here: https://teamcaremedicine.com/the-tcm-model/ Other team-based practice transformation models mentioned in the episode: Dr. Jim Jerzak MD, Bellin Health https://micmt-cares.org/system/files/bellin%20teambased-1_0_0.pdf Dr. Corey Lyon MD University of Colorado APEX Program https://www.aafp.org/fpm/2018/0300/p6.html   Watch it on Youtube: https://youtu.be/mX_UujVMMuA Learn more about Dr. Dike and The Happy MD:https://linktr.ee/dikedrummond BurnoutProofMD Physician Support Ecosystem: https://burnoutproofmd.com/ We would love to hear your feedback. Send us your review on Apple Podcasts/Itunes, or in other directories through this link:https://www.podchaser.com/podcasts/physicians-on-purpose-1546320Explore physician leadership tools and strategies to stop physician burnout, enhance physician wellness and give you the power of personal influence in the C-Suite. All the tools you need to play your role in leading the charge to wellness - at three levelsfor youyour teams and your entire organization.
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May 10, 2022 • 19min

44: Malpractice and Burnout; Lessons from a Mock Trial with Dr. Heath Jolliff D.O.

The possibility of being sued following a medical error is a major source of anxiety for physicians. While there are numerous educational items devoted to medical malpractice risk, these are sometimes limited in scope. Moreover, medicolegal training in residency is frequently insufficient.   Our special guest today is Heath Jolliff, DO, Board Certified in Emergency Medicine and Medical Toxicology, national speaker, educator, and certified executive coach.  Over the course of his career, he has observed many physicians grappling with the stress and burnout of clinical documentation, administration overload, and the threat of malpractice. In 2020, Dr. Jolliff, along with his colleagues, conducted a mock trial, recreating an actual chest pain malpractice case and revealing insights and burnout prevention lessons for all physicians. The major purpose of this study was to provide participants with practical advice on how to enhance patient safety and documentation while also reducing their medicolegal risk. To learn more about this, the video of the Mock Trial and the Study of this learning experience is available at the links below. Episode Highlights: (01:54) The objective of the mock trial (03:26) Methodology; Availability for public viewing (07:20) Change in medical practice and documentation  (13:03) Mandatory class for residents and training programs  Connect with Dr. Heath Jolliff:LInkedin: https://www.linkedin.com/in/thephysiciancoach/ Resources:The Study:See You In Court: Practice And Documentation Change From A Mock TrialJ Urgent Care Med. 2022;16(5):23-27.Study Link:https://www.jucm.com/see-you-in-court-practice-and-documentation-change-from-a-mock-trial/ Complete Mock Trial  Video: https://www.atls2020.com/atls2020 Learn more about Dr. Dike and The Happy MD: https://linktr.ee/dikedrummond   We would love to hear your feedback. Send us your review on Apple Podcasts/Itunes, or in other directories through this link:https://www.podchaser.com/podcasts/physicians-on-purpose-1546320Explore physician leadership tools and strategies to stop physician burnout, enhance physician wellness and give you the power of personal influence in the C-Suite. All the tools you need to play your role in leading the charge to wellness - at three levelsfor youyour teams and your entire organization.
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Apr 26, 2022 • 32min

43. Organizing a Resident Union with Hannah Porter MD MBA

Unions have been a significant force for change in many industries, and in recent years even in healthcare.  They can implement policies - better pay, benefits, and working conditions, and push for more transparency and accountability. With unions, employees can make their voices heard and if successful, it could improve the healthcare system as a whole. In this episode, we talk to Hannah Porter MD, a 2nd-year Dermatology Resident at the University of Vermont Medical Center. She and her team organized the UVMC residents and fellows as the latest union shop for the Committee of Interns and Residents/SEIU. Her story progresses from leadership's disrespect and lack of transparency on issues as simple as PPE to the face-to-face conversation required to obtain a final tally of 209 for the union and 59 against. It even includes Union Busting Consultants making $2500/day to lobby the Residency Program Directors into threatening withdrawal of funding for attending conferences, and a cameo from none other than Senator Bernie Sanders. After a year, we'll follow up with Dr. Porter to see if they’ve successfully negotiated better pay and if work hour restrictions have been enforced. “I know that there are several ways to approach how we can fix this healthcare system, and this is one of the ways from my perspective.” Hannah Porter MD MBA Episode Highlights: (01:39) How it all started and recognizing the need for a union (7:27) Spreading the word to colleagues and Senator Bernie Sanders’ participation (12:37) The biggest benefit of having a union shop (16:48) Change in the treatment by senior leaders after being unionized (21:37) The first negotiation's top priority change (25:18) Bringing in the anti-union consultants Connect with Dr. Hannah Porter:https://www.linkedin.com/in/hannahjchang/ Resources: Article on the Union Vote https://www.sevendaysvt.com/vermont/resident-physicians-at-the-uvm-medical-center-vote-to-form-union/Content?oid=35346837 Committee of Interns and Residents/SEIU https://www.cirseiu.org/   Learn more about Dr. Dike and The Happy MD:https://linktr.ee/dikedrummond We would love to hear your feedback. Send us your review on Apple Podcasts/Itunes, or in other directories through this link:https://www.podchaser.com/podcasts/physicians-on-purpose-1546320Explore physician leadership tools and strategies to stop physician burnout, enhance physician wellness and give you the power of personal influence in the C-Suite. All the tools you need to play your role in leading the charge to wellness - at three levelsfor youyour teams and your entire organization.
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Apr 5, 2022 • 30min

42. Healthcare Process Improvement That Works with David Dibble

Processes in the healthcare system affect operations, quality of care provided to patients, physician job satisfaction, and more. Therefore, a simple, fast, and effective healthcare process improvement method is important to promote a healthy work environment, address burnout, and improves the standards of quality healthcare. David Dibble is the founder and CEO of New Agreements, Inc., a trainer, consultant, and systems thinker.  As an expert in system optimization and organizational transformation, he developed the 3D Change Model - The Four and New Agreements at Work. This new model is a systems-based, bottom/up transformation in healthcare that uses the pull strategy, grows organically, and creates exceptional leaders. In this episode, he shares with us his knowledge of systems and processes focusing on the healthcare industry. Topics discussed:(1:39) Experience in process improvement (2:59) Deming Model and the push strategy (9:25) The 3D Change Model and the pull strategy (15:54) Train-the-Trainer Facilitator Certification Program (17:36) Culture and systems of the healthcare workplace (22:22) Complexities in the healthcare system Resources: Checklist Manifesto Book: https://www.amazon.com/s?k=the+checklist+manifesto&ref=nb_sb_noss UAB Article on Impact of 3-D Change Model: https://lnkd.in/d5ZaGUeD  Connect with David Dibble:Linkedin: https://www.linkedin.com/in/davidbdibble/Website: Https://TheNewAgreements.com  **Dr. Drummond is not in any way connected or sponsored by New Agreements Inc. Learn more about Dr. Dike and The Happy MD:https://linktr.ee/dikedrummond We would love to hear your feedback. Send us your review on Apple Podcasts/Itunes, or in other directories through this link:https://www.podchaser.com/podcasts/physicians-on-purpose-1546320Explore physician leadership tools and strategies to stop physician burnout, enhance physician wellness and give you the power of personal influence in the C-Suite. All the tools you need to play your role in leading the charge to wellness - at three levelsfor youyour teams and your entire organization.
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Mar 29, 2022 • 20min

41. Suki AI Review with Steven Waldren MD, AAFP Chief Informatics Officer

Electronic health records (EHR) are being used more and more around the world over the past decade. As a result, adding clinical documentation to the already long list of duties doctors have to perform every day is a major source of stress for them. The American Academy of Family Physicians established an Innovation Laboratory to address the frustration of EHR documentation burden by utilizing AI and machine-learning tools. Today, our special guest, Dr. Steven Waldren, AAFP vice president and the Academy's chief medical informatics officer, tells us more about Suki, an AI-powered, voice-enabled digital assistant for doctors. Moreover, he cites a study that showed how Suki helped streamline administrative tasks. What we're talking about is a solution that has to be wrapped in the way that's adoptable, usable, fits in with workflow, can actually be used. - Steven Waldren MD Topics discussed:(1:39) Artificial Intelligence and machine learning in healthcare IT(3:12) AAFP Innovation Lab phases(6:12) Documentation’s contribution to physician burnout(9:41) Key findings of Suki lab study(13:15) EHR integration and mobile app Resources: Suki AI:https://www.suki.ai/  Suki AI Study Download Link: https://www.aafp.org/dam/AAFP/documents/practice_management/innovation_lab/report-suki-assistant-documentation-burden.pdf Suki AI Webinar Overview: https://my.demio.com/recording/MWptuPeB Corey Lyon MD / APEX Program / University of Colorado: https://www.aafp.org/fpm/2018/0300/p6.html  Connect with Dr. Waldren: https://www.linkedin.com/in/stevenwaldren/https://twitter.com/techydoc Related episode: POP Ep 14: Michael Schooff MD - Virtual Scribe Augmedix Review https://physiciansonpurpose.libsyn.com/ep14-virtual-scribe-augmedix-review-with-michael-schoof-md **Disclaimer:  Dr. Drummond is not in any way connected or sponsored by AAFP or Suki AI. Learn more about Dr. Dike and The Happy MD: https://linktr.ee/dikedrummond We would love to hear your feedback. Send us your review on Apple Podcasts/Itunes, or in other directories through this link:https://www.podchaser.com/podcasts/physicians-on-purpose-1546320Explore physician leadership tools and strategies to stop physician burnout, enhance physician wellness and give you the power of personal influence in the C-Suite. All the tools you need to play your role in leading the charge to wellness - at three levelsfor youyour teams and your entire organization.
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Mar 9, 2022 • 24min

40. Now Your Firstborn Wants to Go to Medical School - with Guest Kim Lucas MD

Medicine is a wonderful profession.  A physician’s role as a lightworker in healing and being of service to a lot of people is truly inspiring.  However, modern burnout studies in physicians will often ask the question, “How likely are you to recommend medicine to your firstborn child as a career?” The likelihood has been very low for years, AND this is a theoretical and abstract question. This episode features Dr. Kim Lucas, an internist in Tempe, Arizona, skilled in Coaching, Executive Coaching, Healthcare, Medical Education, and Primary Care.  She talks about her firstborn daughter who is contemplating medical school as a 26-year-old. What do you say? How different is the med school and residency experience now as opposed to when Kim and I were first board-certified in the 1980s? How can you teach your kids lessons you learned the hard way? “One of the things I tell a lot of people is we all end up on a hamster wheel of one kind or another… The skill is figuring out what's the best hamster wheel for you.” - Kim Lucas MD Episode Highlights: (00:56) The influence of family and the choice of medicine as a stable job (05:04) A passion for helping others and being a lightworker (08:25)  A parent's first reaction when their child decides on to be a doctor (10:48) Generational differences in medical education and training (18:51)  Guiding and supporting your child in their medical journey  Resources: “It’s not about the nail” video: https://youtu.be/-4EDhdAHrOgBurnout Proof MD 3-Layer Physician Support Ecosystem: https://bit.ly/BurnoutProofMD Connect with Dr. Kim Lucas:Linkedin: https://www.linkedin.com/in/kim-lucas-b3949235/Website: https://mountainparkhealth.org/teams/kim-lucas-md-2/ Learn more about Dr. Dike and The Happy MD: https://linktr.ee/dikedrummond We would love to hear your feedback. Send us your review on Apple Podcasts/Itunes, or in other directories through this link:https://www.podchaser.com/podcasts/physicians-on-purpose-1546320Explore physician leadership tools and strategies to stop physician burnout, enhance physician wellness and give you the power of personal influence in the C-Suite. All the tools you need to play your role in leading the charge to wellness - at three levelsfor youyour teams and your entire organization.
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Mar 2, 2022 • 24min

39. Physician Employment Contract Tips and Tricks with Dennis Hursh

After finally completing their medical education, many new physicians find themselves presented with an employment agreement from a hospital or medical practice and are confused by the terms and conditions in these contracts.  Joining us in this episode is Dennis Hursh, a physician’s contract lawyer and author of "The Final Hurdle" - a Physician's Guide to Employment Agreements. He has been providing physician contract review services for more than 30 years, helping physicians find the best possible arrangement with their employers and to increase their career satisfaction. We discussed a number of important topics about physician employment contracts including: (01:36) The inner game shift that needs to take place when you go from the INTERVIEW step to the point where they are offering you a CONTRACT. They have picked you. You now have some bargaining power. (05:04) Start date clause stumbling points (08:24) Termination clauses and time frames for giving notice – it turns out longer can be better (10: 53) Salary review and bonuses – sign-on bonus, loan forgiveness, moving allowance, fellowship stipends, and more (15:05) Non-compete clauses (17:34) Tail coverage clauses  PODCAST EXCLUSIVE BONUS:A 10% Discount on Your Contract Review with the discount code HAPPY at: https://PAHealthLaw.com Connect with Dennis Hursh: Website: https://pahealthlaw.com/physicians-attorney/ Linkedin: https://www.linkedin.com/in/dennishursh/ Twitter: https://twitter.com/DennisHursh  Learn more about Dr. Dike and The Happy MD:https://linktr.ee/dikedrummond We would love to hear your feedback. Send us your review on Apple Podcasts/Itunes, or in other directories through this link:https://www.podchaser.com/podcasts/physicians-on-purpose-1546320Explore physician leadership tools and strategies to stop physician burnout, enhance physician wellness and give you the power of personal influence in the C-Suite. All the tools you need to play your role in leading the charge to wellness - at three levelsfor youyour teams and your entire organization.
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Jan 28, 2022 • 7min

38. The Great Practice Reset of 2022 - What Role Will YOU Play

What can you do to make your practice more ideal after the COVID-19 pandemic?   In this episode, Dr. Dike Drummond, CEO of TheHappyMD.com, shares a FREE video training series to help physicians and other healthcare providers regain control of their practice when the window of opportunity arises. At that time, reestablishing healthy boundaries with your employers and creating an ideal job description is going to be important for you and your families. These short easy-to-digest videos will help you succeed in your practice reset, so sign up through the link below. Great Practice Reset Video Training Series link: https://support.thehappymd.com/practice-reset-1-the-great-reset-of-2022 Check out another related episode:POP Ep27: Change, Fear, Failure, and Building a More Ideal Practicehttps://physiciansonpurpose.libsyn.com/27-change-fear-failure-and-building-a-more-ideal-practice Building Your Ideal Job Description Worksheet:https://bit.ly/JobDescriptionWorksheet Learn more about Dr. Dike and The Happy MD: https://linktr.ee/dikedrummond We would love to hear your feedback. Send us your review on Apple Podcasts/Itunes, or in other directories through this link: https://www.podchaser.com/podcasts/physicians-on-purpose-1546320Explore physician leadership tools and strategies to stop physician burnout, enhance physician wellness and give you the power of personal influence in the C-Suite. All the tools you need to play your role in leading the charge to wellness - at three levelsfor youyour teams and your entire organization.
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Dec 31, 2021 • 6min

37. Physicians 2022 Breakthrough Worksheet Download

Make 2022 Your Best Year Yet for You and Your Family! Download Your Copy of the 2022 Physicians Breakthrough Worksheet: https://support.thehappymd.com/physicians-2022-breakthrough-worksheet Over 3000 downloads to date.So grab a copy and your favorite pen, and put around an hour of work into these 10 questions to set you up for success in the coming year. Learn more about Dr. Dike and The Happy MD: https://linktr.ee/dikedrummond We would love to hear your feedback. Send us your review on Apple Podcasts/Itunes, or in other directories through this link: https://www.podchaser.com/podcasts/physicians-on-purpose-1546320Explore physician leadership tools and strategies to stop physician burnout, enhance physician wellness and give you the power of personal influence in the C-Suite. All the tools you need to play your role in leading the charge to wellness - at three levelsfor youyour teams and your entire organization.
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Oct 19, 2021 • 22min

36. Your Ideal Job and the Power of a Personal Mantra with Jim Neuenschwander MD

By defining your ideal job description clearly and specifically, you are more likely to find that unicorn job and achieve fulfillment in your medical career. Our special guest today is Dr. Jim Neuenschwander, an ER physician at Genesis HealthCare System in Zanesville, Ohio. With a wide range of interests, he juggles being a research director, an associate professor in Emergency Medicine, a board-certified addiction specialist, and working in the COVID Clinic.  In this episode, he tells the story about billing for critical care in the waiting room during these turbulent times of the COVID-19 pandemic. He also reveals his strategies and personal mantra for staying centered and helping him to prevent burnout. “I want to provide the greatest opportunity for health and healing.”- Jim Neuenschwander MD Highlights: (02:46) Using community-based research to pay it forward  (06:12) Building your ideal job description: When you are clear, it will appear (10:33) COVID-19 ER Stories – billing for intensive care in the ED Lobby (16:18) Your personal mission statement can be a mantra to keep you focused in difficult times  Resources: Tait D. Shanafelt, MD Study on Academic Physician Satisfaction: Career Fit and Burnout Among Academic Faculty https://jamanetwork.com/journals/jamainternalmedicine/fullarticle/415000 Stop Physician Burnout: What to Do When Working Harder Isn't Working  https://bit.ly/StopPhysicianBurnoutBook Building Your Ideal Job Description Worksheet https://bit.ly/JobDescriptionWorksheet  Check out related episode:POP Ep27: Change, Fear, Failure, and Building a More Ideal Practice https://physiciansonpurpose.libsyn.com/27-change-fear-failure-and-building-a-more-ideal-practice Connect with Dr. Jim Neuenschwander: Linkedin: https://www.linkedin.com/in/jamesneuenschwander/ Genesis Healthcare System: https://www.genesishcs.org/find-doctors/neuenschwander-james-f-ii  Watch on Youtube: https://youtu.be/gAFZNC5xRak Learn more about Dr. Dike and The Happy MD: https://linktr.ee/dikedrummond We would love to hear your feedback.  Send us your review on Apple Podcasts/Itunes, or in other directories through this link: https://www.podchaser.com/podcasts/physicians-on-purpose-1546320Explore physician leadership tools and strategies to stop physician burnout, enhance physician wellness and give you the power of personal influence in the C-Suite. All the tools you need to play your role in leading the charge to wellness - at three levelsfor youyour teams and your entire organization.

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