Investors & Operators

On this episode of Investors & Operators, Jordan sits down with Chiara Bell, CEO of Care Heroes. Together, they discuss:Chiara Bell’s commitment in healthcare and her journey to becoming an entrepreneurLack of attention on the home healthcare industry in today’s societyWhat it takes to become a successful entrepreneur ...and so much more.While home healthcare is one of the most vital workforces, our society is not giving it the same gratitude as it should be. In this episode, Chiara Bell, CEO of Care Heroes, and Jordan had an interesting discussion about the overview of the home healthcare industry and the difficulties and investment opportunities underneath it. With 20+ years of experience in healthcare, Chiara shared her personal journey,  from a graduate of Albany Law School in 1994 to devoting her career to home healthcare. They also discussed topics such as balancing the long-term vision and execution as entrepreneurs, strategies on pricing, and their entrepreneurial journey and stories. Being an entrepreneur is not an easy task, however. Chiara revealed the lowest point on her entrepreneurial journey and how she still held firmly to what she initially believed through the hardest times. Let’s tune in and check it out!Chiara Bell's Bio:Chiara Bell is CEO of Care Heroes. Care Heroes is a platform for communicating, supporting and incentivizing the caregiver workforce. Paid caregivers, home health aides and family members are  integral parts of the healthcare delivery system. They combine reported caregiver insights with clinical data to drive an innovative health and wellness engagement program for anyone connecting with caregivers in the home.Prior to Care Heroes, Chiara Bell was CEO and founder of Careticker. Careticker was the world’s first web and mobile platform that helped caregivers track and earn incentives for the caregiving activities they provided to their loved ones. They worked with Medicare Advantage Plans and Medicaid Managed Care Organizations to engage with the most overlooked population affecting patient outcomes - the caregiver.Prior to Careticker, Ms. Bell founded ENURGI, the first on-line marketplace for private, in-home caregiving services. In December 2008, ENURGI was acquired by Univita Health, a private equity backed independent aging platform led by industry leaders Ben Lytle and Hugh Lytle.

On this episode of Investors & Operators, Jordan sits down with Luke Redman, CEO of Hospital Internists of Texas. Together, they discuss:The transformation of the operations, structures, and strategies at Hospital Internists of TexasThe challenges Luke had undergone over the past 5 years of being the CEO at HITThe key equity investment dynamics across the healthcare industry...and so much more.Luke Redman, CEO of Hospital Internists of Texas, and Jordan had an interesting discussion about healthcare and recent investment dynamics in the PE and M&A community. Luke, who comes from a military background, shared his thoughts on problem-solving and leadership styles in the healthcare industry. They also discussed topics such as leadership development, industry dynamics, the outlooks of healthcare and its subsectors, and the career path of transitioning into different industries. While investment opportunities in areas such as the emergency room and anesthesia are drying up, Luke saw significant upside potential in some other areas. Tune in to find out!Luke Redman’s Bio:Luke Redman has substantial experience in healthcare strategy as a provider and payer consultant in insurance group business strategy and accountable care. and now as the CEO of an MSO physician group serving acute and post-acute patients throughout the Austin metropolitan region.Luke's professional experience includes payer contracting, BPCI, ACO, DCE, I-SNP/D-SNP, Medicare Advantage, risk adjustment, revenue cycle, SNF, home health, health policy, and healthcare informatics.In addition to his professional accomplishments, Luke is also committed to serving underserved populations and veterans, having served two tours in Baghdad in support of Operation Iraqi Freedom.

Jordan interviews Dana Cavalea, a very successful high-performance coach, about his new book and the importance of high-performance teamwork. They also discuss the significance of incorporating 'micro off seasons' to avoid burnout and the impact of COVID-19 on mental fatigue.

On this episode of Investors & Operators, Mike Alberts, Vice President at Cohere Capital flip interviewed Jordan and Jing. Together, they discuss:How Ironman and other endurance competitions motivate people to overcome challenging obstacles that at first appear completely impossibleJing’s first marathon - “register first, then figure it out”The upcoming LA Marathon that both Jordan and Jing would participate...and so much more.Jordan and Jing talked about the amazing journey they had preparing for their endurance competitions. Neither Jordan nor Jing come from an endurance sports background. However, when Jordan saw Chris Nikic, the first person with Down Syndrome to complete an Ironman, overcome the seemingly unbearable challenge in Florida back in 2019, he decided to sign up for this challenge himself. Not wanting to just sit on the sideline, Jing also embarked on her journey to race in marathons, then Ironman 70.3. 

On this episode of Investors & Operators, Jordan sits down with Patrick McGinnis, Managing Partner at Dirigo Advisors. Together, they discuss:Growing up, finding one's purpose, and not being afraid to create a unique path through life“The 10% Entrepreneur”, one of Patrick McGinnis’ latest takes on how to integrate entrepreneurship into a person’s traditional career pathFOMO (Fear of Missing Out) and how FOMO has further impacted people’s daily lives through technological advancement...and so much more.Patrick McGinnis, a public speaker, venture capitalist, author of two worldwide bestsellers, and entrepreneur, recently spoke with 51 Labs about his newest thoughts on the entrepreneurial environment and FOMO. Patrick discussed why he believes one of the simplest methods for someone to start his/her own business is to gradually transition into being entrepreneurial by contributing about 10% of his/her time and effort. Since coining the word FOMO in 2004, McGinnis has been working tirelessly to turn the FOMO mindsets into something that can drive and inspire people to reach greater success. Patrick discussed how FOMO is essentially the mindsets that stresses people out simply because everyone wants to accomplish everything and lives in a constant state of comparison with others. Patrick went on to address "outsourcing inconsequential decisions to the universe" in order to help listeners who fret over insignificant decisions rearrange their thinking and how they approach issues. Patrick's work continues inspiring positive environments for developing a healthy entrepreneurial culture and teaches how to use FOMO in a positive way to reach beyond your perceived limitations.

On this episode of Investors & Operators, Jordan sits down with Taren Gesell, Founder at  MōTTIV. Together, they discuss:Setting challenging goals, and developing a plan to achieve themOvercoming mental barriersAnticipating discomfort and building physical resilience...and so much more.Taren describes his young adult life as an unhealthy and unhappy time where he realized that he was missing the challenge and fulfillment he really desired in life. 12 years later, Taren has risen to the top of content creators in the endurance world where his personalized training and nutrition programming has helped countless people discover and then realize their own dreams of completing endurance events. His approach to training is that this is where you dig deep, and really forge the mental resilience you will need to draw upon later during the race. His experiences have taught us that the more substantial discomfort is felt in training, so that the race really just becomes a victory lap. The race is going to hurt, but if you train properly, it is the expected level of discomfort. Challenging himself, and finding his passion for endurance sports has helped Taren to become fulfilled in life, and he has used that passion to help others do the same.

Join us for part II of our discussion with Michelle Noon, Managing Partner & Co-Founder at Clearhaven Partners. Together, Jordan and Michelle discuss:Raising Fund I at $312 MHow the values of the firm drive decision makingHow the cultural fabric of the firm grows as the business scales...and so much more.We had the pleasure of meeting with Michelle back in Episode 29. In the roughly 2 years since then, Michelle and Clearhaven Partners have been hard at work raising funds and have officially launched their Fund 1 at $312 M. As a founder of Clearhaven, Michelle’s leadership and values have instilled a culture of “WE” over “ME” where there is communal ownership and responsibility within the firm. Michelle discusses some of the key leadership concepts which have aided in her success, including growing from the mistakes she has made so that she can use them to teach the next generation of leaders within her organization. She encourages her team by giving them the confidence that it is alright to make original mistakes, so long as you are not repeating the same mistakes of the past. Michelle has consistently driven a culture of support and camaraderie, with a focus on the road ahead. Clearhaven’s accelerated growth is due in no small part to Michelle’s dedication to the ideals instilled in the firm at its founding. Her efforts have ensured a bright future for the company and promises to bring exciting changes through continued growth. 

Why treat DE&I different than any other aspect of business?On this episode of Investors & Operators, Jordan sits down with Bob Greene, President & CEO of the National Association of Insurance Commissioners (NAIC). Together, they discuss:The history of the NAICThe past two years of change in discussions about DE&IHow the NAIC aims to bring change to communities across the country...and so much more.Bob Greene has been committed to community development since an early age. His professional leadership career expands across Private Equity, economics, policy advocacy, and he is a life-long member of the National Eagle Scout Association. Bob’s investment and developmental expertise have led him to being recognized on the Root 100 list for his leadership across business and his dedication to furthering diversity, equity, and inclusion in business. Bob is working hard for a future where opportunity and affluence are achievable in every community, not based solely on access, but on actual performance. Business leaders would not accept CAN’T as answer to any other problems in business, and if we want to really achieve success with DE&I, we need to: Stop accepting NO as an answer, and stop accepting CAN’T as a solution.

On this episode of Investors & Operators, Jordan sits down with Kyle and Brent Pease, founders of the Kyle Pease Foundation. Together, they discuss:How Kyle became an IronmanFinishing the 2015 NYC marathon against all odds in 7 hours 30 mins (planned: 3h30m)What is the Kyle Pease Foundation and how you can help...and so much more.###The Kyle Pease Foundation was founded in 2011 by brothers Kyle & Brent Pease upon completion of their first triathlon in April of that year. Kyle wanted to share the experience of inclusion with others, so the idea of KPF was born. After a few months of work, the group received their IRS determination as a 501(c)3 not for profit organization, and off they went. In March of 2012 they supported their first athlete and the brothers, and the organization has continued to grow since then. LINK to The Kyle Pease Foundation WebsiteLINK to donation page set up by 51 Labs

On this episode of Investors & Operators, along with Jing (Co-founder, COO and wife), Jordan sits down with Caroline Young, CEO & Founder at Craftsbury Consulting, and former Partner at HKW. Together, they discuss:How to give feedbackHow firms can effectively retain their female colleagues Being a woman in an industry that is traditionally dominated by men...and so much more.###Caroline's bio Personal mission: spread light and joy to those around me and promote kindness and respect for humanity.HKW – Honored to have spent 19+ years working with incredibly talented management teams, helping to prepare businesses for a sale process, and shepherding companies through to the exit. Currently shifting my focus to HKW’s ESG (environmental, social, governance) initiatives to transition my time to a new venture... Craftsbury Consulting – Excited to be writing a new chapter doing what I love most: helping people craft their paths to a successful future by collaborating with company founders and their successors as they craft their path to a successful exit; as well as working with women on career development, thereby helping their firms in the important work of recruiting and retaining top female talent. I have successfully navigated the male-dominated world of PE and am passionate about helping other women excel in the world of finance.Board experience includes companies in: niche manufacturing, medical device, branded products, aerospace & defense, business services and energy services. Currently on the board of Kite Realty Group Trust (NYSE: KRG) and Providence Cristo Rey High School, a college and career preparatory high school that offers a transformational educational experience to students with economic need. Committee participation includes executive, governance, compensation, and audit committees. Frequent speaker at industry events and conferences on topics ranging from exit strategies to women deal makers. Proud recipient of 2019 WSJ Pro Women to know in PE.