NHS England Podcast

Minal Bakhai, National Director at NHS England and an experienced GP, joins fellow GP Mateen Olai to discuss groundbreaking advancements in digital triage within General Practice. They unveil the transformative potential of online services in reducing wait times and improving patient experiences. The conversation dives into overcoming challenges in implementing these systems, emphasizing collaboration and communication. Additionally, they highlight how data-driven strategies can enhance care models and ensure practices meet local patient needs effectively.

Ruth Buchan, Mark Burden, and Claire Smeaton dive into the transformative role of community pharmacies in patient care. They discuss the innovative 'Pharmacy First' initiative, which allows patients to consult pharmacies for minor illnesses, reducing pressures on general practice. The panel emphasizes collaboration between pharmacies and GPs, the benefits of digital referrals, and the expanding clinical skills of pharmacists. They also explore creative initiatives, like Captain Blood Pressure, aimed at enhancing health awareness and community engagement.

NHS colleagues across the region are working hard to make it easier for people to access the care they need. In this episode of the Transforming Primary Care podcast series, we explore the role of digital technology in addressing health inequalities and improving health outcomes for underserved groups and communities A panel of health and care professionals join Rachel Johns deputy regional director of public health for NHS England and the Office for Health Improvement and Disparities for North East and Yorkshire to discuss the initiatives within primary care which aim to ensure everyone is able to access NHS services. This includes how colleagues are working with primary care teams to successfully navigate challenges such as higher levels of deprivation and lower literacy levels. For more information on NHS England’s work on addressing health inequalities visit https://www.england.nhs.uk/about/equality/equality-hub/national-healthcare-inequalities-improvement-programme/ For more information on the Transforming Primary Care podcast visit: https://www.england.nhs.uk/north-east-yorkshire/our-work/transforming-primary-care-podcast/ A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/podcast-addressing-health-inequalities-do-digital-technologies-make-the-difference/ Contact us: england.ney.pctransformation@nhs.net

An audio version of the spring COVID-19 invitation for people aged 75 and over A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/spring-covid-19-invitation-for-people-aged-75-and-over/ Contact us: england.contactus@nhs.net

This is an audio version of the Spring COVID-19 invitation for people with a weakened immune system A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/spring-covid-19-invitation-for-people-with-a-weakened-immune-system/ Contact us: england.contactus@nhs.net

Making full use of a multi-professional primary care team, helping GPs and practice staff to optimise use of their time to where it’s needed most, is a key principle of Modern General Practice. A panel of GPs and other health and care professionals join Dr Simon Stockill to discuss how the ability to better allocate patients to the right health professional or service supports effective use of staff time and skills, including those employed through the Additional Roles Reimbursement Scheme (ARRS). In this episode, recorded in December 2024, we also explore how creating a multi-disciplinary team can support improved ability and capacity to provide continuity of care for those that benefit most, including vulnerable patients and those with long-term health conditions. For more information about Modern General Practice visit https://www.england.nhs.uk/gp/national-general-practice-improvement-programme/modern-general-practice-model/ A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/transforming-primary-care-creating-the-multidisciplinary-team/ Contact us: england.ney.pctransformation@nhs.net

An audio version of the bowel cancer screening leaflet sent with invitations to eligible people. A transcript of this episode is available on our website - https://www.gov.uk/government/publications/bowel-cancer-screening-benefits-and-risks/audio-transcript-your-guide-to-nhs-bowel-screening-podcast Contact us: england.vaccinations-screening-communications@nhs.net

This podcast provides information on the NHS respiratory syncytial virus (RSV) offer for eligible people aged 75 to 79 years, including those who have recently turned 80. Read more at www.nhs.uk/rsv-vaccine A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/nhs-respiratory-syncytial-virus-rsv-vaccination/

In this podcast, Dr Harrison Carter, a medical doctor and Director of Screening for NHS England, hears from Anne, Beth, Sophie, Sian, about their own cervical screening journeys. Alongside Doctors Behl, Imtiaz-Umer, Ruwende, Owolabi, Patel, Hussain and Rukeya Miah, addresses the information gaps that many people have around cervical screening, human papilloma virus (or HPV) and the role of HPV vaccination. Further information about Cervical screening , HPV vaccination and Cervical cancer is available online at nhs.uk A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/transcript-preventing-cervical-cancer-podcast/ Contact us: england.vaccinations-screening-communications@nhs.net

What does Modern general practice mean? There’s been a huge amount of work done in primary care to improve processes and systems for staff and access to patients. In the past year to 18 months that has been referred to as ‘Modern General Practice.' In this final episode of our first Transforming Primary Care podcast series GP practice team colleagues discuss how new ways of working benefit both practices and patients and explore the challenges that are faced when making changes to the way we do things. Topics covered include the assessment of patients using modern triage techniques, equality of access for patients and the effective use of the multi-disciplinary team within general practice. For more information about modern general practice visit: https://www.england.nhs.uk/gp/national-general-practice-improvement-programme/modern-general-practice-model/ For examples of modern general practice in the North East and Yorkshire region visit: https://www.england.nhs.uk/north-east-yorkshire/our-work/delivering-the-primary-care-access-plan-best-practice-examples/ A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/what-does-modern-general-practice-mean/ Contact us:england.ney.pctransformation@nhs.net