Owned and run by the NHS in England, the NHS App provides a simple and secure way for people to access a range of NHS services on their smartphone or tablet. It can also be accessed via the NHS website. The NHS App is home to a range of features that enable patients to access services from the comfort of their homes – from viewing their GP health record to nominating their preferred pharmacy. Patients in many parts of the country are now able to view and manage their hospital appointments on the App, and many GP practices are now sending NHS App notifications to patients with appointment reminders and other messages relating to their care. In this episode we’ll discuss how NHS App use has increased across the region including specific work by our NHS App Ambassadors in North East and Yorkshire and the recent partnership work with Libraries UK. We'll also discuss the next steps for this 'front door' to NHS services, which is currently used by over 35 million users nationally. For more information on how best to promote the NHS App in your area visit: https://digital.nhs.uk/services/nhs-app You can also view the roadmap which gives the details of new features in development - https://digital.nhs.uk/services/nhs-app/roadmap A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/transcript-getting-the-most-out-of-the-nhs-app-podcast/ Contact us: england.ney.pctransformation@nhs.net

Pharmacy First enables patients to be referred into community pharmacy for a minor illness or an urgent repeat medicine supply. It also enables community pharmacies to complete episodes of care for 7 common conditions following defined clinical pathways. The service builds on the NHS Community Pharmacist Consultation Service and offers people quicker and more convenient access to safe and high-quality healthcare. It includes the supply of appropriate medicines for 7 common conditions including earache, sore throat, and urinary tract infections, aiming to address health issues before they get worse. In this episode we’ll discuss progress made in the first nine full months of the service, as a new wave of the public awareness campaign gets underway. Are practices and the public beginning to think ‘pharmacy first?’ For more information visit: https://www.england.nhs.uk/primary-care/pharmacy/pharmacy-services/pharmacy-first/ A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/transcript-pharmacy-first-reflections-on-the-first-9-months/ Contact us: england.ney.pctransformation@nhs.net

Sickle cell is a life-long debilitating condition that predominantly affects people of black African and black African Caribbean background. This podcast series explores the work the NHS is doing to improve the health outcomes and quality of life of people with sickle cell. In episode 3 patient Stephanine George and Dr Dianne Addei, a consultant in public health medicine and NHS England’s lead for sickle-cell services discuss safer and compassionate care in a sickle cell crisis. They are joined by Carly Honey, Ward manager and Chelsea Soka, lead haemoglobinopathy nurse, from Manchester Royal Infirmary. The pair share their experience of setting up Ward 10, as well as the important benefits realised for patients and staff. This is one of seven, new sickle cell disorder emergency department bypass units that NHS England is supporting. Isobel Adams an education nurse for haemoglobinopathy across HCC West Midlands and Amanda Cope, advanced nurse practitioner in haemoglobinopathies from Birmingham Women’s and Children’s NHS Hospital, are joined by nurse Kathy Brennan, the lead for the specialised clinical networks to discuss ACT NOW. This is an acronym and approach to improve the health outcomes and care experience of people in a sickle cell crisis. Kathy outlines the approach, while Izzy and Amanda discuss the realised benefits of the approach and discuss its implementation at Birmingham Women’s and Children’s NHS Hospital, that offers expert care to more than 90,000 children and young people from across the country per year. A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/ep1-restoration-and-healing-from-harm-toni-hall/ Contact us: england.sicklecellreview@nhs.net

Sickle cell is a life-long debilitating condition that predominantly affects people of black African and black African Caribbean background. This podcast series explores the work the NHS is doing to improve the health outcomes and quality of life of people with sickle cell. In episode 3 patient Stephanine George and Dr Dianne Addei, a consultant in public health medicine and NHS England’s lead for sickle-cell services discuss sickle cell in children and young people. They are joined by Amanda Cope, advanced nurse practitioner in haemoglobinopathies at Birmingham Children's Hospital and Izzy Adams, education nurse for haemoglobinopathy across the West Midlands HCC. Birmingham Women’s and Children’s NHS Hospital, offers expert care to more than 90,000 children and young people from across the country per year, so we are delighted to have Amanda to explain some of the signs to look out for, that might signal a child or young baby with sickle cell is in crisis. While Izzy discusses the importance of the Education Health and Care Plans in supporting children and young adults in schools and college. They are joined by Carly Honey, Ward manager and Chelsea Soka, lead haemoglobinopathy nurse, both from ward 10 at Manchester Royal Infirmary. This is one of seven, new sickle cell disorder emergency department bypass units that NHS England is supporting. Carly and Chelsea discuss some of the ways that staff on the ward support young people and their families who are transitioning to adult services. A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/podcast-sickle-cell-in-children-and-young-people/ Contact us: england.sicklecellreview@nhs.net

Some important information from the NHS to help you stay well this winter. This is a audio version of the We’re Here To Help You Stay Well This Winter campaign leaflet 2024. www.nhs.uk/staywell A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/were-here-to-help-you-stay-well-this-winter-transcript-of-audio-version/ Connect with us: Facebook - https://www.facebook.com/NHSEngland/ Twitter - https://twitter.com/NHSEngland Instagram - https://www.instagram.com/nhsengland

This podcast is hosted by Ian Jones, Implementation lead, Register with a GP surgery service, NHS England. The Register with a GP surgery service enables healthcare workers to take patient registrations online quickly and easily. It is free to all practices in England and designed to reduce administrative burden on GP practice teams by gathering patient information and matching it to health records. It is also designed to significantly reduce barriers for people wanting to access primary care services. It integrates seamlessly with other NHS services and has a high satisfaction rate, with 95% of patients reporting a positive experience. In this episode we’ll discuss the reasons why a national digital service benefits both practices and patients and what support is available to help GP practice staff get up and running. For more information visit Register with a GP surgery - https://digital.nhs.uk/services/register-with-a-gp-surgery-service A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/what-difference-does-a-national-registration-service-make/ Contact us: england.ney.pctransformation@nhs.net

Dr. Dianne Addei, a public health consultant and NHS England lead for sickle cell services, joins patient Chris Abdulahi, Anthony Mason, and others to discuss the transformative power of digital care plans. They share personal stories about navigating the challenges of sickle cell disease, including intense pain and mental health issues. The conversation highlights the significance of cultural sensitivities in healthcare and how the Universal Care Plan is revolutionizing patient care, providing tailored approaches for better outcomes and addressing health inequalities.

Sickle cell is a life-long debilitating condition that predominantly affects people of black African and black African Caribbean background. This podcast series explores what it is like to have sickle cell and what the NHS is doing to improve sickle cell care following publication of the No One’s Listening report. In episode 1 Dr Dianne Addei, a consultant in public health medicine and NHS England’s lead for sickle-cell services, is joined by patient, Stephanie George, and Dr Rossby Awadzi, a North-west London haematology doctor to help clinicians, patients and the public to get a better understanding of sickle cell. Stephanie explains what it is like to live with sickle cell, while Dianne and Rossby discuss the benefits of genetic blood testing ahead of blood transfusions, the sickle cell patient education programme, role of staff education and Dianne provides an update on the new NHS sickle cell disorder emergency department by-pass units. A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/transcript-podcast-1-understanding-sickle-cell-and-the-role-of-education/ Contact us: england.sicklecellreview@nhs.net

Audio version of the NHS invitation for winter flu & COVID-19 vaccinations for people aged 65 and over. A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/flu-covid-19-vaccination-audio-invitation-65/ Contact us: england.contactus@nhs.net

Audio version of the NHS invitation for a winter COVID-19 vaccination for people at increased risk of serious illness because of a health condition. A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/covid-19-vaccination-audio-invitation-increased-risk/ Contact us: england.contactus@nhs.net