

Making Chips Podcast for Manufacturing Leaders
MakingChips LLC
Manufacturing is tough—but you don’t have to go it alone. If you're leading a manufacturing business, you face constant pressure: staying competitive, adopting new tech, managing people, and driving growth. MakingChips helps you tackle those challenges head-on.
Since 2014, we’ve been equipping manufacturing leaders with the knowledge and inspiration they need to succeed. With hundreds of episodes and over a million downloads, MakingChips is a top resource for the metalworking nation—covering leadership, operations, technology, and workforce development.
If making chips is part of your daily grind, this is your podcast. Join hosts Nick Goellner, Mike Payne, and Paul Van Metre for real talk on the issues that matter most.
Since 2014, we’ve been equipping manufacturing leaders with the knowledge and inspiration they need to succeed. With hundreds of episodes and over a million downloads, MakingChips is a top resource for the metalworking nation—covering leadership, operations, technology, and workforce development.
If making chips is part of your daily grind, this is your podcast. Join hosts Nick Goellner, Mike Payne, and Paul Van Metre for real talk on the issues that matter most.
Episodes
Mentioned books

Feb 2, 2015 • 22min
MC008: Grow or Die?!?!
Years ago, most businesses did not have a vision or a mission for their companies. It was simply a matter of “blocking and tackling” your team through wins as the company grew (you buy more machines as the customers come). Now, most businesses are caught up in the Wall Street mindset that if you are not growing, you are dying. Should every manufacturing company have this mindset or can we do better? Do you have at least a loose vision or mission for your company? Where do you see the company in 5 years or in 10 years? How do you define staying where you are? - # of machines, sales, profit, employees, customers? for JZ, a couple metrics: sales, profit, # of vending integration systems that we are serving, customer retention Do prospective customers look at your business in terms of size and gage whether they want to do business with you? The wrong ways to grow 1. Using supplier credit to grow and not having a financing plan for growth • Instead: Have a financing plan for growth, talk to your bank, and learn about the proper way to borrow money in order to achieve your goals. 2. Taking on low margin business to build your business or to just get in the door • What happens? • Can’t make money on the job • Late on the job ! • Quality is subpar • Can’t do the job efficiently End-users have become smarter about this and many are now working with their existing suppliers to find out where they can partner and be strategic to remove costs out of the manufacturing processes (another good subject for the future). In our Manufacturing News segment, we discuss women in manufacturing (again). There is a push in the Milwaukee market for welders. A 24 year old single mother with no intention to get into manufacturing is pitched to pursue a manufacturing career. ”This is so cool, I am actually creating my own art.” She is enjoying what she is creating, making good money and able to support her family. In our Metalworking Tools segment, we discuss the Widia Victory versus Value lines and why a company would utilize this model.

Jan 26, 2015 • 20min
MC0007: It’s Not Your Dad’s Machine Shop
The image is that manufacturing is a dirty, physical, turning-cranks, labor intensive job, but the facts is that the machining industry is one of the most technological forward and innovative industries. In this seventh episode, Jim and I discuss how the industry has changed along with machine and software technology. Jim tells an interesting stories about when his dad ran the shop and one of his machinist screwed up a part, which you can’t do nowadays and I throw out how old I was when Jim started in the industry. More high schools are teaching manufacturing skills. In our Manufacturing News segment, we discuss how Wheeling High School (Wheeling, IL) has been turning out hire-ready manufacturing students for the last six years. Part of Germany’s education model is that a 15 year old will enter into an internship whereby manufacturing is one of the top choices. In our Metalworking Tools segment, we discuss the advantages of thread milling: control the size, breakage, tool life.

Jan 19, 2015 • 19min
MC006: ISO International Standards
Are international standards important for your company or your partners? In this sixth episode, Jim and I discuss standards and the impact of ISO on his company. We discuss the specific standards of ISO 9001 (Quality Management), ISO 14001 (Environmental Management) & OHSAS 18001 (Health & Safety). Fun Facts: ISO, the International Organization of Standards, has 3 official languages (English, French & Russian). ISO is derived from the Greek isos, meaning equal. The International Organization for Standards is headquartered in Geneva, Switzerland and is associated with the United Nations. Should you hire an outside consultant to outline a plan and help you along the process? What can ISO do for your business culture? Every company is going to be different, but Jim discusses his annual cost of ISO renewal and the amount of time that his staff spends on ISO per week. How does the ISO champion interact with other employees? In our Manufacturing News segment, we discuss the Multi Jet Fusion Printer, a 3D printer from HP. In our Metalworking Tools segment, we discuss straight flute reamers versus spiral flute reamers and left hand versus right hand spiral flute reamers.

Jan 12, 2015 • 21min
MC005: Presidency by Death in the Family with Stacey Bales
Is there a plan in place at your company if a top employee, such as the president or owner dies? Episode five is the first in a new interview format on MakingChips. In this fifth episode, we talk to Stacey Bales about her story of taking over as President of Bales Mold Service (recently rebranded as Bales Metal Surface Solutions). The first reaction from the bank is “How are we going to liquidate?” Who takes over when multiple family members are involved and no succession plan has been setup? Major issues arise, such as trust among family members - when there is no succession plan, family members will fight out their new roles instead of moving into the proper roles right away. The family needs to establish that they are all on the same team and not out for themselves. “Be very transparent with the person that you believe is coming up.” The owner of every manufacturing company should be transparent about how they want to handle the succession of their company and have a vision about where they want the company to go. Stacey Bales is the 2nd generation owner and President of Bales Metal Surface Solutions. Bales provides engineered coating and finishes to mold makers and OEMs. They have locations in Illinois and Texas. In addition, Stacey is on the Board of Directors of the TMA (Technology and Manufacturing Association) and President of AESF (American Electro & Surface Finishers). In our Manufacturing News segment, we discuss a news article about the City of Atlanta. They are short on manufacturing skilled labor resulting in six figure incomes for certain positions. In our Metalworking Tools segment, we discuss Southwestern Industries (CNC Technology for Small Lot Machining). Southwestern machines are intended to produce small lots of parts, so you can go from programming to producing parts much quicker than traditional CNC lathes and mills with easy to use ProtoTRAK programming.

Dec 17, 2014 • 22min
MC004: 11 Points To Consider DURING The Dreaded Recession
Do you go to the bar or do you take action? Jason and Jim will step you through 11 points to consider WHEN the recession hits the Metalworking Nation. Yes, this subject is a bummer, but MakingChips is going to Equip Manufacturing Leaders no matter the subject. Women in manufacturing Yoda says “No! Try not. Do or Do Not. There is no try” 1. Pay attention to your cash flow – like a hawk – know the numbers. 2. Talk to your staff and be honest about what is going on. 3. Be honest with your partners. 4. Know your core competency and stick to your business model. 5. Minimize purchasing and reduce expenses – can you insource any of your services? 6. Lower your overhead. 7. Minimize your labor costs (OT) – make strategic decisions sooner rather than later. 8. Realize your capacity level. 9. Negotiate with banks. 10. Negotiate with your landlord. 11. Capitalize on opportunities.

Dec 17, 2014 • 19min
MC003: 7 Points To Consider BEFORE The Dreaded Recession
This episode is about tactics for manufacturing companies WHEN the recession hits. That’s right, I said WHEN, not IF. If there is one thing that nobody understands, it’s our economy. There is little evidence of a recession proof economy, so we need to spend some time discussing how to better prepare. Are you ready for a recession? 1. Do you have a diversified customer base? 2. Maintain proper overhead (building ego). 3. Review your debt – did those decisions result in a return? 4. Strategic purchase of capital equipment a. Measure your ROI b. Invest in technology to stay productive and ahead of the competition c. Don’t spend money just for a write off…have a strategic reason d. Should you pay cash or get a loan? 5. Does your company provide a critical part or service that is recession proof? 6. Is your customer base recession proof or vulnerable? 7. Is your product or process difficult to replicate or will your customers be looking to lower their costs?

Dec 17, 2014 • 25min
MC002: IMTS Hangover
IMTS started as The First National Machine Tool Builders Exposition in Cleveland in 1927. Post WWII, the show moved to Chicago in 1955. What is the IMTS hangover? What did you learn at IMTS that you can take back to your business? What is the best way to prepare for a show, such as IMTS?

Dec 17, 2014 • 25min
MC001: Social Media in Manufacturing
Do social media platforms, such as Facebook, LinkedIn, Twitter and others matter to the manufacturing industry? We will discuss WHY you should be on social media, WHAT platforms to consider, and HOW to get started. SEO Brand Awareness Thought Leadership Influencing a New Generation Social Media Platforms How often? What is the process? What should you do first? Social Media PPC Jim’s eBook “Social Media in Manufacturing”