Making Chips Podcast for Manufacturing Leaders

Hello Metalworking Nation! We are happy to bring you another episode of our #MarketingForMakers Series with Red Caffeine Marketing + Technology. Today we welcome back back Julie Poulos as she introduces Red Caffeine's Founder & CEO -- Kathy Steele. On this episode of MakingChips, we focus on integrating technology into your business. Kathy and Julie walk us through some starting points that will equip and inspire you to identify gaps in your business technology stack.Today's discussion features an array of topics including: integrating platforms, examining financial insights, systemizing talent management, and getting your operations in order. Episode Structure: [04:08] - Record Download Month [05:05] - Summertime in Chicago [07:50] - Welcome Julie Poulos and Kathy Steele [10:46] - Forbes Article by Kathy [13:55] - ERP, CRM, KPI's and Other Acronyms [18:36] - Identifying the Gaps [21:06] - Building Bridges [22:14] - Systemizing Talent [25:30] - CRM Integration [31:00] - Tech Audit and Financial Insights [34:05] - Get Your Operations in Order [35:56] - "Love Your Lathe" Links Mentioned in this Episode: Red Caffeine Marketing + Technology Forbes Article by Kathy Steele Julie Poulos |LinkedIn Kathy Steele | LinkedIn Red Caffeine's "Biz" Tech Stack Leave Us A Review! We Want to Hear From YOU, The Metalworking Nation: • Jim@makingchips.com • Jason@makingchips.com • Ryan@makingchips.com Telephone: (312) 725-0245

Success is one of those concepts that we all understand, and yet, in reality it means something different to each individual. For some, it is financial, for others it is freedom to be able to lead a certain lifestyle. On this episode of MakingChips, we examine the concept of personal success as Jim and Jason ask: "What does success look like for you, and have you achieved it?". Jim Carr makes an appearance in this week's manufacturing news as we discuss Illinois' personal income growth. Episode Structure 02:30] - Manufacturing News [09:00] - The Drought of 1988 [12:00] - What's New at ZENGERS [13:00] - What's New at Carr Machine [15:30] - Business Has Changed [23:50] - Bringing in New Technology [25:00] - Longterm Goals [29:00] - Outsourcing [31:20] - What Does Success Look Like For Me? [35:10] - iTunes Review Links - Mentioned in this Episode Manufacturing News The Digital Manufacturing and Design Innovation Institute (DMDII)iTunes Review | MakingChips We Want to Hear From YOU, The Metalworking Nation • Jim@makingchips.com • Jason@makingchips.com • Ryan@makingchips.com Telephone: (312) 725-0245

In business, we all know things don't always go the way they're supposed to. Shipments become delayed, orders aren't finished on time, and plans can change in an instant. Sometimes you can't keep up with your end of the transaction. So what is the appropriate way to respond to these unfortunate occasions, even if they're out of your hands? Maybe we can all learn something from the major airlines on how (not) to handle these instances. On this satirical episode of MakingChips, we list 7 Ways To Lead Like An Airline Executive. Jason highlights his experience dealing with a major airline company after an abrupt cancellation forces him to change his vacation plans. In manufacturing news, we talk about how 'Made in China' could soon be made in the US. Episode Structure[02:30] - People Getting The Word Out [03:15] - Manufacturing News [07:41] - First Birthday [10:15] - Completely Disconnect [13:10] - Do The Right Thing [16:20] - Less Than Human [20:13] - 100% Capacity [24:00] - Process Oriented [27:30] - Paying For Lost Time Links - Mentioned in this EpisodeManufacturing News The Digital Manufacturing and Design Innovation Institute (DMDII) We Want to Hear From YOU, The Metalworking Nation • Jim@makingchips.com • Jason@makingchips.com • Ryan@makingchips.com Telephone: (312) 725-0245

Hello Metalworking Nation! Today, we are bringing you another episode in our #MarketingForMakers Series with Red Caffeine. We are pleased to welcome back Julie Poulos as she introduces Red Caffeine's Tech Lead /Lead Developer / Front End Designer -- Chaz Klein. Today's episode focuses on the face of your business -- your website. Julie and Chaz guide us through some steps that will equip you with questions you should be asking yourself before diving into a new website. We'll talk about recognizing goals for your website, amplifying the user experience (UX), and choosing the right platform. Episode Structure: [02:34] - San Diego [04:35] - Welcome Julie Poulos [07:50] - Business Goals [10:00] - First Steps in Developing a Website [11:00] - Introducing Chaz Klein [13:10] - UX [18:27] - Don't Make Me Think [23:00] - Keywords and SEO [24:26] - Platforms and CMS [28:41] - WordPress [36:05] - Leave Us Some Feedback Links Mentioned in this EpisodeRed Caffeine Marketing + Technology The Ultimate Website Planning Guide Downloadable Website Planning Template Julie Poulos |LinkedIn Chaz Klein | LinkedIn We Want to Hear From YOU, The Metalworking Nation: • Jim@makingchips.com • Jason@makingchips.com • Ryan@makingchips.com Telephone: (312) 725-0245

"The more comfortable you get with trying new things, the more you're going to say yes to new challenges." Hello Metalworking Nation! Today, we are coming to you from our new studio at the DMDII in Goose Island, IL. On today's episode, Jim and Jason share their experiences that led them to step out of their comfort zone, and pursue new challenges. We'll hear from each of them as they explain what challenging their comfort zone means to them. In manufacturing news, we talk about how American Manufacturing is having a moment -- jobs in the industry are growing, and factory owners are feeling good about the future. Episode Structure:[01:25] - Brand New Studio[03:30] - Manufacturing News [09:30] - "Pong and Parenting" [14:14] - Board of Directors and Chambers [16:15] - Taking a Leadership Role [18:00] - What is My "Box"? [20:05] - iTunes Review Links Mentioned in this EpisodeManufacturing News MakingChips | Leave Us A Review We Want to Hear From YOU, The Metalworking Nation: • Jim@makingchips.com • Jason@makingchips.com • Ryan@makingchips.com Telephone: (312) 725-0245

There are 12 Master Brand Archetypes. Which one are you? Hello Metalworking Nation! We are thrilled to bring you another episode in our MakingChips #MarketingForMakers Series with Red Caffeine. On today's episode we welcome two special guests from Red Caffeine; Shannon Callarman – Content Director and Danny Wyse – Graphic Designer. We'll hear Shannon explain what Archetyping is, and what it says about you and your brand identity. Later on, we'll hear Danny talk about developing logos, and putting a face to a brand that represents your business. In manufacturing news, we talk about continued growth in South Carolina's manufacturing sector. Episode Outline [00:01] – MachineMetrics [03:00] – Manufacturing News [05:13] – Quarterly ZENGER's Meetings [07:05] – Core Values at Carr Machine [10:00] – We Hug it Out [14:05] – Welcome Shannon [15:34] – The Art of Branding [16:05] – Archetyping [22:04] – Look Into Your Archetype [26:04] – Welcome Danny [29:18] – Mood Board [35:05] – The Value of Trust [39:43] – What Are Your Goals? Mentioned in this Episode:MachineMetrics – 10% Discount Manufacturing News Red Caffeine Marketing + Technology Shannon Callarman | LinkedIn Danny Wyse | LinkedInWhat's Your Archetype?Filtering The Brand Experience – Phase 1Filtering the Brand Experience – Phase 2Brand Story Template | Red Caffeine We Want to Hear From YOU, The Metalworking Nation: • Jim@makingchips.com • Jason@makingchips.com • Ryan@makingchips.com Telephone: (312) 725-0245

Hello Metalworking Nation! We are excited to be coming to you from our brand new studio at the DMDII in Goose Island, Chicago. On this episode of MakingChips, Jim and Jason talk about overtime in the manufacturing industry. Should workers count on it as a guarantee; or should it be considered a special privilege? We also speak about industry 4.0, our new studio, family vacations, and growing pains with acquisitions. In manufacturing news, we comment on Apple CEO Tim Cook's announcement of a new fund that will invest $1 billion into U.S. companies that perform advanced manufacturing. Episode Outline:[00:01] - MachineMetrics[01:50] - Our New Home [03:00] - Manufacturing News [07:34] - Growing Pains [10:26] - Boston [11:30] - Privilege or Entitlement? [13:10] - Counting On It [16:15] - Part of the Package [18:55] - Work/Life Balance [21:43] - Conclusion of Episode Mentioned in this Episode:Machine Metrics | MakingChips Discount Manufacturing News MakingChips | Marketing Series MakingChips TVLeave Us A Review We Want to Hear From YOU, The Metalworking Nation: • Jim@makingchips.com • Jason@makingchips.com • Ryan@makingchips.com Telephone: (312) 725-0245

Hello Metalworking Nation! Today we are coming to you from DMG MORI's Innovation Days in Hoffman Estates, IL where we are pleased to welcome some very special guests to the show. On this episode we'll be speaking with three different manufacturing leaders, and getting their perspective on hot-button topics including automation, strategic visioning, digitization, and mitigating the skills shortage. First, we welcome Thorsten Schmidt, CEO of DMG MORI USA. Thorsten touches on DMG MORI's strong focus on technology cycles, quality control, automation, and intelligent data collection. We also hear his global perspective on what differentiates good leaders from great leaders, and what they are doing to remain successful. Next, we sit down with Rick Frankowitch, Operations Manager at Hommer Tool. Rick, a DMG MORI customer, shares his excitement about this year's Innovation Days, while offering us some insight into mitigating the skills shortage issue. Lastly, we speak with Craig Van den Avont, President of GAM Enterprises, Inc. and a founder & President of GAM Gear, LLC. Craig speaks about the future of automation, innovating tooling, and recruiting skilled talent. Episode Outline: [00:01] - Industry 4.0 / MachineMetrics [03:40] - Manufacturing News [05:14] - Turning Things Around [06:15] - Welcome Thorsten Schmidt [08:29] - Regional Focus on Technology [10:03] - Research & Development [13:40] - Intelligent Data [16:55] - Long-term Strategic Vision [19:00] - Direct To Buy Platform [21:23] - Welcome Rick Frankowitch [22:18] - New Software [23:42] - Mitigating the Skills Shortage [25:34] - Welcome Craig Van den Avont [26:00] - State of the Art Technology [29:11] - Recruiting the Next Generation [33:33] - Conclusion of Episode MachineMetrics - MakingChips Discount Manufacturing News DMG Mori USA Thorsten Schmidt | LinkedIn Rick Frankowitch | LinkedIn Hommer Tool Craig Van den Avont | LinkedIn GAM Enterprises Leave Us A Review!MakingChips TV

Hello Metalworking Nation! We are thrilled to bring in a very special guest this week; someone who we truly believe can help elevate your leadership to the next level. Today we welcome Andrea Olson, founder and CEO of Prag'madik. Prag'madik works with technology companies, industrial manufacturers, and professional service companies that are facing challenges to growth, and looking to make their operations more efficient and effective. On this episode we'll discuss and evaluate several different components of leadership; including hot-button topics such as being pragmatic in your leadership role, establishing your company culture, and mitigating setbacks. Later on, Andrea takes us through three bullet points that you can start using to become a better manufacturing leader immediately. In manufacturing news, we'll talk about U.S. manufacturing's robust growth in March 2017, and Jim makes a bet with Jason live on air. Episode Outline: [00:01] - DMG MORI Innovation Days [02:40] - Manufacturing News [06:11] - Vacation [08:36] - Introducing Andrea Olson [11:35] - Systematizing Issues [12:30] - MachineMetrics [13:55] - Recognizing Deficits [17:01] - Defining Your Role [20:30] - Superhero Complex [23:02] - Parent/Child Perspective [25:13] - Defining Culture [29:38] - Mitigating Setbacks [35:03] - Front of House Deficiencies [38:30] - Being a Better Manufacturing Leader [43:22] - Conclusion of Episode Mentioned in this Episode: DMG MORI - Innovation Days Manufacturing News Prag'madik Andrea Olson | LinkedIn MachineMetrics - Take 10% Off We Want to Hear From YOU, The Metalworking Nation: • Jim@makingchips.com • Jason@makingchips.com • Ryan@makingchips.com Telephone: (312) 725-0245

How well do you know your customers and their needs? And, how well do you meet those needs? The only way to accurately pinpoint the most important expectations of your clients and how you are performing against them is to hear it directly from them. On today's episode, we talk about interviewing current, prospective and lost clients. We welcome back Julie Poulos, Kacey Keegan, and Jimmy Merritello with Red Caffeine Marketing+Technology for our MakingChips Marketing Series. They share some valuable information about surveying your clients to help you better understand the collective voice of your customers. In manufacturing news, we'll discuss the current state of the manufacturing economy and efforts to restore U.S. manufacturing to its former glory. Episode Outline:[01:11] - DMG Mori[03:39] - Manufacturing News[06:16] - MachineMetrics[07:35] - Welcome Back Julie[12:40] - Feedback Loop[15:00] - Great Success Stories[18:09] - It All Starts with a List[20:12] - Buying Trigger[23:00] - Pain Point[26:12] - Surveys[28:59] - Buyer's Persona Mentioned in this Episode: DMG MORI - Innovation DaysManufacturing News Machine Metrics - 10% OffRed Caffeine Marketing + Technology Julie Poulos | LinkedIn Kacey Keegan | LinkedInJimmy Merritello | LinkedInSurvey Monkey Red Caffeine Keystakeholder Interviews Question Set Template | PDF Download We Want to Hear From YOU, The Metalworking Nation: • Jim@makingchips.com • Jason@makingchips.com • Ryan@makingchips.com Telephone: (312) 725-0245