

Making Chips Podcast for Manufacturing Leaders
MakingChips LLC
Manufacturing is tough—but you don’t have to go it alone. If you're leading a manufacturing business, you face constant pressure: staying competitive, adopting new tech, managing people, and driving growth. MakingChips helps you tackle those challenges head-on.
Since 2014, we’ve been equipping manufacturing leaders with the knowledge and inspiration they need to succeed. With hundreds of episodes and over a million downloads, MakingChips is a top resource for the metalworking nation—covering leadership, operations, technology, and workforce development.
If making chips is part of your daily grind, this is your podcast. Join hosts Nick Goellner, Mike Payne, and Paul Van Metre for real talk on the issues that matter most.
Since 2014, we’ve been equipping manufacturing leaders with the knowledge and inspiration they need to succeed. With hundreds of episodes and over a million downloads, MakingChips is a top resource for the metalworking nation—covering leadership, operations, technology, and workforce development.
If making chips is part of your daily grind, this is your podcast. Join hosts Nick Goellner, Mike Payne, and Paul Van Metre for real talk on the issues that matter most.
Episodes
Mentioned books

Aug 15, 2017 • 48min
MC117: Visionary and Integrator Relationships - One Model For Manufacturing Leaders
Hello Metalworking Nation! We are excited to bring back a former guest who’s incredible journey over the last few years has seen her go from an industry “newbie” to a manufacturing “rockstar". Two years ago we introduced you to Patricia Miller of Matrix 4, who had recently left her career in marketing to take over her grandfather’s failing manufacturing business. With a complete overhaul of the business, and the help of her partner Will Scott, Matrix 4 solidified a strong company culture that has turned a once dying company into a thriving success. Episode Outline: [02:50] - Manufacturing News [07:35] - News at Carr Machine [10:15] - News at ZENGERS [12:30] - Welcome Back Patricia Miller [19:54] - Competitive Edge [22:20] - Putting a Team in Place [24:38] - Welcome Will Scott [28:26] - L10 Meeting and the Daily Huddle [34:41] - OTOQET [38:30] - Family and Business [43:11] - Personal Relationships and Business [47:00] - MakingChips | iTunes Review Links Mentioned in this Episode: GFMC 2017 - Register today! EntreLeadership MissionU Manufacturing "News" MC026: 40 Year Old Manufacturing Startup with Patricia Miller of Matrix IV MC028: Advice through the eyes of a manufacturing newbie, with Patricia Miller Patricia Miller | LinkedIn Will Scott | LinkedInMatrix 4 Leave Us A Review on iTunes We Want to Hear From YOU, The Metalworking Nation: • Jim@makingchips.com • Jason@makingchips.com • Ryan@makingchips.com Telephone: (312) 725-0245

Aug 7, 2017 • 18min
MC116: Shifting Into Overdrive with Nicole Wolter - Overcoming Adversity (Part 2)
Hello Metalworking Nation! On today’s episode, we bring you part two of our interview with Nicole Wolter, President of HM Manufacturing. Last week we heard about a dire situation within HM Manufacturing that rocked the family business to it's core. On this episode, Nicole shares how the company recovered, implementing new procedures and processes to help lift HM to where they are today. Episode Structure:[02:00] - e-Commerce[06:03] - Social Media[06:40] - Customer Terms in 2017[10:49] - TMA Education Foundation[16:00] - Dig A Little Deeper Links Mentioned in this Episode: HM Manufacturing Nicole Wolter | LinkedIn TMA Education Foundation Marketing For Makers Leave Us a Review We Want to Hear From YOU, The Metalworking Nation: • Jim@makingchips.com • Jason@makingchips.com • Ryan@makingchips.com Telephone: (312) 725-0245

Aug 2, 2017 • 40min
MC115: Shifting Gears at HM Manufacturing - When Crisis Strikes On The Shop Floor (Part 1)
Hello Metalworking Nation and greetings from our studio at the DMDII in Goose Island, Chicago. On this two part episode of MakingChips, we welcome back Nicole Wolter, President of HM Manufacturing Company. Nicole shares the captivating story of HM Manufacturing, a company that began with her father's passion for F1 racing. The downturn of the economy in 2008 proved to be the perfect time for Nicole to enter the family business, but as she would come to find out, things weren't quite what they seemed. Nicole's questioning of all aspects of the family business led her to a startling discovery that would turn an already dire situation into a full blown crisis. In manufacturing news, we talk about how Summer camps could be the start for the next generation's interest in the manufacturing industry. Episode Structure: [03:10] - 22,000 Downloads! [03:35] - Manufacturing News [08:30] - Half Fridays [09:45] - Process Driven Sales [13:20] - Welcome Nicole Wolter [14:40] - “Home Made” [18:05] - A Family Business [22:03] - Getting Fired [27:07] - Dire Situations with HM [29:30] - “Something is Happening" [35:01] - New Policies and Procedures Links Mentioned in this Episode:DMDII Manufacturing News HM Manufacturing Company Nicole Wolter | LinkedInSubscribe to MakingChips We Want to Hear From YOU, The Metalworking Nation: • Jim@makingchips.com • Jason@makingchips.com • Ryan@makingchips.com Telephone: (312) 725-0245

Jul 25, 2017 • 38min
MC114: Identifying Your Marketing Technology Stack
Hello Metalworking Nation! We are happy to bring you another episode of our #MarketingForMakers Series with Red Caffeine Marketing + Technology. Today we welcome back back Julie Poulos as she introduces Red Caffeine's Founder & CEO -- Kathy Steele. On this episode of MakingChips, we focus on integrating technology into your business. Kathy and Julie walk us through some starting points that will equip and inspire you to identify gaps in your business technology stack.Today's discussion features an array of topics including: integrating platforms, examining financial insights, systemizing talent management, and getting your operations in order. Episode Structure: [04:08] - Record Download Month [05:05] - Summertime in Chicago [07:50] - Welcome Julie Poulos and Kathy Steele [10:46] - Forbes Article by Kathy [13:55] - ERP, CRM, KPI's and Other Acronyms [18:36] - Identifying the Gaps [21:06] - Building Bridges [22:14] - Systemizing Talent [25:30] - CRM Integration [31:00] - Tech Audit and Financial Insights [34:05] - Get Your Operations in Order [35:56] - “Love Your Lathe” Links Mentioned in this Episode: Red Caffeine Marketing + Technology Forbes Article by Kathy Steele Julie Poulos |LinkedIn Kathy Steele | LinkedIn Red Caffeine's "Biz" Tech Stack Leave Us A Review! We Want to Hear From YOU, The Metalworking Nation: • Jim@makingchips.com • Jason@makingchips.com • Ryan@makingchips.com Telephone: (312) 725-0245

Jul 19, 2017 • 37min
MC113: How Do You Judge Your Personal Success?
Success is one of those concepts that we all understand, and yet, in reality it means something different to each individual. For some, it is financial, for others it is freedom to be able to lead a certain lifestyle. On this episode of MakingChips, we examine the concept of personal success as Jim and Jason ask: "What does success look like for you, and have you achieved it?”. Jim Carr makes an appearance in this week’s manufacturing news as we discuss Illinois’ personal income growth. Episode Structure 02:30] - Manufacturing News [09:00] - The Drought of 1988 [12:00] - What’s New at ZENGERS [13:00] - What’s New at Carr Machine [15:30] - Business Has Changed [23:50] - Bringing in New Technology [25:00] - Longterm Goals [29:00] - Outsourcing [31:20] - What Does Success Look Like For Me? [35:10] - iTunes Review Links - Mentioned in this Episode Manufacturing News The Digital Manufacturing and Design Innovation Institute (DMDII)iTunes Review | MakingChips We Want to Hear From YOU, The Metalworking Nation • Jim@makingchips.com • Jason@makingchips.com • Ryan@makingchips.com Telephone: (312) 725-0245

Jul 6, 2017 • 32min
MC112 - 7 Ways To Lead Like An Airline Executive (Satire)
In business, we all know things don’t always go the way they’re supposed to. Shipments become delayed, orders aren’t finished on time, and plans can change in an instant. Sometimes you can’t keep up with your end of the transaction. So what is the appropriate way to respond to these unfortunate occasions, even if they’re out of your hands? Maybe we can all learn something from the major airlines on how (not) to handle these instances. On this satirical episode of MakingChips, we list 7 Ways To Lead Like An Airline Executive. Jason highlights his experience dealing with a major airline company after an abrupt cancellation forces him to change his vacation plans. In manufacturing news, we talk about how 'Made in China' could soon be made in the US. Episode Structure[02:30] - People Getting The Word Out [03:15] - Manufacturing News [07:41] - First Birthday [10:15] - Completely Disconnect [13:10] - Do The Right Thing [16:20] - Less Than Human [20:13] - 100% Capacity [24:00] - Process Oriented [27:30] - Paying For Lost Time Links - Mentioned in this EpisodeManufacturing News The Digital Manufacturing and Design Innovation Institute (DMDII) We Want to Hear From YOU, The Metalworking Nation • Jim@makingchips.com • Jason@makingchips.com • Ryan@makingchips.com Telephone: (312) 725-0245

Jun 27, 2017 • 37min
MC111: Website Planning For Manufacturers
Hello Metalworking Nation! Today, we are bringing you another episode in our #MarketingForMakers Series with Red Caffeine. We are pleased to welcome back Julie Poulos as she introduces Red Caffeine's Tech Lead /Lead Developer / Front End Designer -- Chaz Klein. Today's episode focuses on the face of your business -- your website. Julie and Chaz guide us through some steps that will equip you with questions you should be asking yourself before diving into a new website. We'll talk about recognizing goals for your website, amplifying the user experience (UX), and choosing the right platform. Episode Structure: [02:34] - San Diego [04:35] - Welcome Julie Poulos [07:50] - Business Goals [10:00] - First Steps in Developing a Website [11:00] - Introducing Chaz Klein [13:10] - UX [18:27] - Don’t Make Me Think [23:00] - Keywords and SEO [24:26] - Platforms and CMS [28:41] - WordPress [36:05] - Leave Us Some Feedback Links Mentioned in this EpisodeRed Caffeine Marketing + Technology The Ultimate Website Planning Guide Downloadable Website Planning Template Julie Poulos |LinkedIn Chaz Klein | LinkedIn We Want to Hear From YOU, The Metalworking Nation: • Jim@makingchips.com • Jason@makingchips.com • Ryan@makingchips.com Telephone: (312) 725-0245

Jun 6, 2017 • 22min
MC110: Step Out of Your Comfort Zone
"The more comfortable you get with trying new things, the more you're going to say yes to new challenges." Hello Metalworking Nation! Today, we are coming to you from our new studio at the DMDII in Goose Island, IL. On today's episode, Jim and Jason share their experiences that led them to step out of their comfort zone, and pursue new challenges. We'll hear from each of them as they explain what challenging their comfort zone means to them. In manufacturing news, we talk about how American Manufacturing is having a moment -- jobs in the industry are growing, and factory owners are feeling good about the future. Episode Structure:[01:25] - Brand New Studio[03:30] - Manufacturing News [09:30] - "Pong and Parenting" [14:14] - Board of Directors and Chambers [16:15] - Taking a Leadership Role [18:00] - What is My “Box”? [20:05] - iTunes Review Links Mentioned in this EpisodeManufacturing News MakingChips | Leave Us A Review We Want to Hear From YOU, The Metalworking Nation: • Jim@makingchips.com • Jason@makingchips.com • Ryan@makingchips.com Telephone: (312) 725-0245

May 30, 2017 • 41min
MC109: What's Your Archetype? - Developing Your Brand Identity
There are 12 Master Brand Archetypes. Which one are you? Hello Metalworking Nation! We are thrilled to bring you another episode in our MakingChips #MarketingForMakers Series with Red Caffeine. On today’s episode we welcome two special guests from Red Caffeine; Shannon Callarman – Content Director and Danny Wyse – Graphic Designer. We’ll hear Shannon explain what Archetyping is, and what it says about you and your brand identity. Later on, we’ll hear Danny talk about developing logos, and putting a face to a brand that represents your business. In manufacturing news, we talk about continued growth in South Carolina’s manufacturing sector. Episode Outline [00:01] – MachineMetrics [03:00] – Manufacturing News [05:13] – Quarterly ZENGER’s Meetings [07:05] – Core Values at Carr Machine [10:00] – We Hug it Out [14:05] – Welcome Shannon [15:34] – The Art of Branding [16:05] – Archetyping [22:04] – Look Into Your Archetype [26:04] – Welcome Danny [29:18] – Mood Board [35:05] – The Value of Trust [39:43] – What Are Your Goals? Mentioned in this Episode:MachineMetrics – 10% Discount Manufacturing News Red Caffeine Marketing + Technology Shannon Callarman | LinkedIn Danny Wyse | LinkedInWhat’s Your Archetype?Filtering The Brand Experience – Phase 1Filtering the Brand Experience – Phase 2Brand Story Template | Red Caffeine We Want to Hear From YOU, The Metalworking Nation: • Jim@makingchips.com • Jason@makingchips.com • Ryan@makingchips.com Telephone: (312) 725-0245

May 23, 2017 • 25min
MC108: Overtime - Privilege or Entitlement?
Hello Metalworking Nation! We are excited to be coming to you from our brand new studio at the DMDII in Goose Island, Chicago. On this episode of MakingChips, Jim and Jason talk about overtime in the manufacturing industry. Should workers count on it as a guarantee; or should it be considered a special privilege? We also speak about industry 4.0, our new studio, family vacations, and growing pains with acquisitions. In manufacturing news, we comment on Apple CEO Tim Cook's announcement of a new fund that will invest $1 billion into U.S. companies that perform advanced manufacturing. Episode Outline:[00:01] - MachineMetrics[01:50] - Our New Home [03:00] - Manufacturing News [07:34] - Growing Pains [10:26] - Boston [11:30] - Privilege or Entitlement? [13:10] - Counting On It [16:15] - Part of the Package [18:55] - Work/Life Balance [21:43] - Conclusion of Episode Mentioned in this Episode:Machine Metrics | MakingChips Discount Manufacturing News MakingChips | Marketing Series MakingChips TVLeave Us A Review We Want to Hear From YOU, The Metalworking Nation: • Jim@makingchips.com • Jason@makingchips.com • Ryan@makingchips.com Telephone: (312) 725-0245