Predictable B2B Success

Are you ready to unpack the secrets to predictable B2B success? In this episode of the "Predictable B2B Success" podcast, join host Vinay Koshy as he dives deep into the world of sales and relationships with the dynamic and insightful guest Drew Sechrist. As a senior entrepreneur and sales leader, Sechrist brings a wealth of experience and expertise.  Get ready to discover the power of building deep relationships in the sales process as Sechrist reveals the secrets of leveraging existing networks and connections to gain access to key accounts. Learn why the art of active listening and addressing customer pain points is becoming increasingly pivotal in today's complex and rapidly evolving B2B landscape.  But it doesn't stop there. Sechrist also peeks into the crystal ball, predicting how relationship-driven strategies will shape the future of B2B sales. Plus, he unravels the potential of generative AI in optimizing the sales process.  Tune in to this captivating episode and gain valuable insights into the future of sales, the importance of networking, and the game-changing strategies that will take your B2B success to the next level. Don't miss out on this intriguing conversation with Drew Sechrist on the "Predictable B2B Success" podcast. Some areas we explore in this episode include: The importance of deep relationships in complex B2B salesThe limitations of remote communication in sales and the need for in-person interactionsThe role of relationship-driven strategies in future B2B salesThe potential of generative AI in optimizing the sales processThe significance of customer success and actively listening to and addressing client pain pointsThe need to dedicate part of the organization to customer understanding and investing in technology for customer successThe evolving concept of a chief customer officer and the focus on existing customers for continued successThe importance of leveraging relationships for sales and pipeline building, including the role of LinkedInThe power of referrals in generating new businessDrew Sechrist's strength in playing the long game in relationships and the value of maintaining and developing strong connections over timeAnd much, much more.

Are you tired of annual employee surveys that provide limited insight into your company's culture? In this episode of Predictable B2B Success, host Vinay Koshy sits down with Doug Camplejohn, CEO and founder of Airspeed, to explore a new approach to assessing employee satisfaction. Join them as they discuss the role of fun, the importance of regular check-ins, and the power of culture in driving business success.  Doug shares his expertise from decades in the industry, including his experiences at LinkedIn, Microsoft, and Salesforce. Discover why Doug believes that culture is not just about perks or annual surveys but about embodying values day by day. They also delve into the intersection of AI and management, exploring how technology can be used to answer complex questions about culture and improve team collaboration. Tune in to gain insights on fostering a healthy company culture, supporting individual growth, and ultimately driving B2B success. Don't miss this thought-provoking conversation with Doug Camplejohn on Predictable B2B Success! Some areas we explore in this episode include:  Assessing employee satisfaction beyond traditional surveysThe role of culture in establishing company values and practicesUsing AI to answer complex questions about culture and managementStrategies for fostering transparency and communication within a companyThe concept of the "keeper chest" and its relationship to company cultureReinforcing company culture through rewards and recognitionBalancing work and personal life for employee well-beingSupportive leadership and helping individuals achieve their goalsRecognizing privilege and understanding different perspectivesThe importance of company culture for success and attracting high-caliber employeesAnd much, much more.

Are you tired of spending hundreds of dollars on advertising campaigns that yield mediocre results? Do you feel like your small business needs to catch up in a sea of competition, struggling to capture the attention of your local audience? Get ready for a game-changing episode of "Predictable B2B Success" because our guest, David Van Beekum, has cracked the code for affordable and effective small business marketing. In this episode, David, the cofounder and creator of Tweva, a social TV network, shares his insights on how businesses can create content that converts without breaking the bank. Get ready to learn about the power of authentic, user-generated content. David also explores the potential of advertising to local audiences and strategies to harness the power of proximity. But that's not all! David shares his revolutionary platform called Tweva, where businesses can share and display their content to a local audience uniquely and captivatingly. Imagine showcasing your customer stories on a premier local TV channel, attracting new customers, and building trust in your brand. If you're ready to unlock the secrets of affordable and impactful marketing, tune in to this episode of "Predictable B2B Success" with our esteemed guest, David Van Beekum. Get ready to transform your business's narrative and embrace the power of user-generated content. The future of marketing is here, and it's predictable B2B success! Some areas we explore in this episode include:  The importance of creating authentic and affordable content for small businesses to attract local customers.The potential of two-way advertising and the impact of NFTs in content creation.The significance of building a local presence and becoming a community expert for small businesses.The role of social media platforms like Facebook in advertising for small businesses.The need for businesses to consider their desired narrative and tell a compelling story through their content.The challenges and opportunities in advertising on big screens and tailoring messages to specific locations and customer bases.The effectiveness of offering unique codes or coupons on screens to track customer engagement and conversions.Leveraging proximity to attract foot traffic and cross-promoting with neighboring businesses.The importance of showcasing customer experiences and telling the business's story for effective advertising.The introduction and vision of Tweev, a social TV network for small businesses and influencers, as a trusted platform for local updates and content sharing.And much, much more.

In this exciting episode, we delve into the world of data, technology, and marketing as we sit down with the brilliant Mark Osborne, a marketing technology blazer and bestselling author of "Guess what? Are your leads killing your business?" Get ready to uncover eye-opening insights and strategies to attract the right prospects, accelerate them through the pipeline, and supercharge your revenue. Mark Osborne is passionate about utilizing data and technology to drive success in today's competitive B2B landscape. He stresses the importance of defining goals and purposes before implementing data-driven strategies and shares his expert knowledge on leveraging intent data to identify highly qualified prospects. But it's about more than just attracting prospects. Mark highlights the need for a comprehensive strategy to serve these qualified leads. He shares his experiences working with a company that developed a machine learning-enabled solution for targeting social media ads and how they found success by understanding the specific needs of ad agencies. So, if you're ready to unlock the secrets to effective marketing, impeccable customer success, and explosive growth, join us as Mark Osborne takes us on a captivating journey through data, technology, and B2B success. Let's dive in! Some areas we explore in this episode include: Importance of utilizing data and technology in today's world.Starting with defining goals and purposes before implementing data and technology strategies.Using intent data to identify qualified prospects.Strategy focused on servicing highly qualified prospects.Tailoring solutions for agencies in the ad-targeting market.Creating alignment throughout the organization.Asking for referrals and utilizing them as a growth strategy.The significance of experimentation and allocating a budget for trying new things.Understanding the customer journey and addressing buyer personas' informational needs.The importance of aligning marketing and sales for effective promotion and customer success.And much, much more.

Do you need help to convert visitors on your website? Are you thinking - Is there a better approach to building trust with your audience? If so, you're in for a treat on the latest Predictable B2B Success podcast episode! Our host, Vinay Koshy, sits down with the renowned conversion rate optimization expert Marty Greif to unravel the secrets of driving successful conversions and building trust with website visitors. In this enlightening episode, Marty Greif underscores the significance of focusing on the visitors and meeting their needs. He shares invaluable tips on answering the three crucial questions that every visitor asks when they land on a website. From addressing user intent and aligning it with the website experience to tailoring content for different types of visitors, Marty leaves no stone unturned in guiding you toward predictable B2B success. But that's not all! Marty also delves into customer touchpoints, highlighting their critical role in building lifelong customer relationships. With insightful anecdotes and actionable strategies, this episode is a goldmine for anyone seeking to optimize their website for conversions and foster trust. So, whether you're a marketer, business owner, or simply curious about the secrets of B2B success, join the conversation as Vinay Koshy and Marty Greif map the path to predictable B2B success! Some areas we explore in this episode include:  The importance of focusing on the visitor when optimizing for conversionsAnswering three key questions for visitors on every page of a websiteThe significance of customer touchpoints in building lifelong relationshipsIncreasing customer lifetime value for long-term partnershipsTailoring conversion actions to the appropriate stage based on the type of contentIncorporating storytelling into website design and contentTailoring website content to different types of people and creating entry points for each typeBuilding trust on websites in the SaaS spaceAligning with user intent for higher conversion ratesUnderstanding the core model and aligning user intent, user experience, and company goals for business successAnd much, much more. 

How do you build a strong digital brand presence in the ever-evolving world of B2B? Look no further! In this Predictable B2B Success podcast episode, host Vinay Koshy sits down with special guest Kylie Chown, a renowned LinkedIn strategist, and digital marketing expert. Kylie shares her insights on leveraging the power of LinkedIn to create an impactful digital first impression. Discover how Kylie's strengths have evolved throughout her business journey, from mastering the technical aspects of LinkedIn to helping others become confident in using social tools. Explore the challenges both small and large organizations face in building their digital brands and learn how to implement a social media policy to address inappropriate digital engagement.  But the conversation doesn't stop there; Kylie dives deep into LinkedIn's world, providing tips for beginners on how to build confidence gradually, the benefits of having a company page, and the art of repurposing content. Get ready to rethink your LinkedIn strategy and tap into the untapped opportunities available in content creation and engagement. Tune in to this episode and unlock the secrets to predictable B2B success. Some areas we explore in this episode include: Evolving strengths in the business journeyBuilding digital first impressions using social toolsChallenges faced by organizations of different sizes in building their digital brand and presenceImplementing a social media policy for team membersStarting small and gradually building confidence on LinkedInBenefits of having a company page on LinkedInDifferent preferences for consuming content on different platformsReusing and repurposing existing content to avoid constantly creating new contentImportance of crisis management strategy and platforms for marketing that strategyUnderselling oneself on LinkedIn and strategies to improve online presenceAnd much, much more. 

Are you curious about how to achieve predictable success in the B2B world? In this episode of Predictable B2B Success, we dive deep into the strategies and insights of our guest, Ben Johnson, founder of Forte Lessons. Ben is an expert in providing a seamless and exceptional lesson experience by leveraging innovative technology.  Discover how he created a video conferencing platform with superior audio quality designed for playing music notes. But that's not all! Ben's company has also worked on upgrading GPS systems in buses, making it easier for users to track bus locations and get accurate arrival time estimates.  Tune in as Ben shares his expertise in marketing-focused page design, DevOps, infrastructure, and cloud management, offering valuable insights on complementing existing teams rather than competing with them. We also explore the growing trend of outsourcing technology development and its long-term sustainability. Don't miss this engaging conversation where Ben Johnson reveals the secrets to achieving predictable B2B success. Some areas we explore in this episode include: Why and how to add value and revenue with outsourced software developmentCreating a video conferencing platform with better audio quality for playing music notes.Upgrading GPS systems in buses for accurate arrival time estimates.Specialization in marketing-focused page design and services in DevOps, infrastructure, and cloud management.CEOs often have concerns about falling behind digitally and needing help to stay ahead of competitors.The forecasted growth of the global IT and software outsourcing market.The speaker's thoughts on the sustainability of outsourcing technology development.Creating an AI policy and helping clients develop their own AI policies.The importance of effective communication and project management tools for remote workforces.How to improve the software development process and the value of attention to detail.And much, much more.

Welcome to another episode of Predictable B2B Success! In this episode, we dive deep into the world of NFTs, the core element of Web 3, with our special guest, the renowned Patric Chan. NFTs have taken the internet by storm, but what truly sets them apart from quick-rich schemes and hype? How can creators leverage NFTs to elevate their businesses? And what does the future hold for this rapidly growing phenomenon? Patric Chan breaks it all down for us. Join us as we explore the motivations behind NFT purchases, the increasing adoption of NFTs by billion-dollar companies, and the potential risks and opportunities of decentralized transactions. Discover how NFTs are revolutionizing social media, fundraising, and politics. Get the inside scoop on the global adoption of NFTs, the top-performing countries, and the surprising average price range of NFT sales. But that's not all! Patric Chan shares invaluable insights into how NFTs can drive business growth, why financial gain shouldn't be the sole focus, and real-world examples of NFTs utilized by major brands like Adidas, Puma, and Starbucks. So buckle up as we embark on a captivating journey into the world of NFTs and unravel their potential for predictable B2B success. Some areas we explore in this episode include: Defining NFTs and their role in Web 3Differentiating NFTs from quick-rich schemes and focusing on the creator economyThe potential for creators to use NFTs to elevate their businessesIncreasing adoption of NFTs and the involvement of billion-dollar companiesExploring motivations behind NFT purchases to sell them effectivelyThe importance of both decentralization and centralization in NFT transactionsUse cases of NFTs in decentralization, including web three applicationsThe example of using NFTs for decentralized fundraising and bypassing red tapeNFT adoption statistics, including trading volume and active walletsWays for businesses to leverage NFTs for customer engagement and utilityAnd much, much more.

Are you ready to dive into the world of B2B success and the power of customer experience? In this episode of Predictable B2B Success, host Vinay Koshy invites renowned thought leader Ken Lonyai to explore the fascinating intersection of user and customer experience and its profound impact on business profitability.  Buckle up as Ken takes us through the intricacies of B2B and B2C purchases, revealing key decision-making factors. From the practicality-driven mindset of B2B buyers to the sometimes less tangible considerations of B2C purchases, Ken unveils the strategies that can set businesses apart in an increasingly competitive market. But it doesn't stop there. We delve into the world of customer experience management and its vital role in the success of various business roles, from product managers and marketers to UX designers and customer success managers. Ken shares insider tips and real-life examples that showcase the power of understanding and exceeding customer expectations. Join us as we unravel the secrets behind creating a humanized user experience, navigating complex challenges, and developing innovative solutions that impact customers and the bottom line. Prepare for a thought-provoking conversation guaranteed to ignite your curiosity and transform your perspective on B2B success. Some areas we explore in this episode include: The importance of customer experience (CX) in B2B and B2C transactionsThe value proposition differences between B2B and B2C purchasesFactors influencing purchasing decisions in B2B transactions (e.g., practicality, profitability)The role of user experience (UX) in product development and managementStrategies for reducing driver fatigue to increase productivity and cost savingsThe challenges and importance of managing customer expectations in product developmentThe role of qualitative analysis in deriving insights for better customer solutionsThe correlation between specific product features and profitability in B2B transactionsThe challenges and limitations of large language models in natural language understandingThe importance of authority, autonomy, and resources in effective product management.And much, much more. 

"Is trust overrated in the business world? Some argue it's just a buzzword, a feel-good concept with no real value. But what if we told you that trust is the secret ingredient for predictable business growth? In this episode of Predictable B2B Success, we bring you a thought-provoking conversation with Natalie Oldfield, president of Success through Trust. Natalie challenges conventional wisdom and reveals the shocking truth about how trust impacts every aspect of business. Did you know high-trust companies experience 106% more energy and 50% higher productivity? But here's the controversial part - fewer than half of leaders trust their direct managers to do what is right, and only 32% trust senior leaders within their organizations. So, what's the solution? Join us as Natalie shares her groundbreaking insights from over a decade of research, helping organizations build, manage, and protect trust. She'll unveil her proprietary diagnostic tool that measures trustworthiness and reveals how a commitment to trust can transform customer relationships and drive incredible business results. Get ready to challenge your beliefs and discover the surprising power of trust in achieving predictable B2B success. Buckle up because trust is about to take center stage!" Some areas we explore in this episode include:  The importance of trust in achieving predictable growth in businessUnderstanding the business case for trust and developing a culture of trust within companiesThe role of trust in sales and customer relationshipsThe power of being a trusted advisor and building strong customer relationshipsThe impact of trust on promotions, important client meetings, and leadership positionsA transformational story of developing trust-building skills and confidenceThe importance of customer experience and prioritizing customer relationshipsAssessing frontline teams' customer focus and skill setsThe use of proprietary diagnostic tools to assess the trustworthiness of a companyTechniques and strategies for making a good first impression and being trustworthy in initial interactionsAnd much, much more