Talking AI

From the idea stage to the product-market fit, building a winning product is no easy feat. That’s why we asked Arda Bulut, Co-Founder and Chief Technology Officer at HockeyStack, to share his tips, tricks and insights.  Arda explains how responding to customer feedback, prioritizing the right things and keeping customer ease of use front of mind allowed him to build a successful SaaS analytics and attribution platform.  Plus, he highlights how he dealt with early setbacks and tells us one piece of advice he’d give his former self. Don't miss the latest episode of Built Right. Discover how focusing on customer ease of use and finding the gold in your product can drive success. Subscribe now to Built Right to catch actionable tips and strategies from experts like Arda! Key moments: HockeyStack’s journey to product-market fit How HockeyStack are able to iterate, build and deliver new features fast What Arda learned while building HockeyStack The benefits of listening to customer feedback How to prioritize additions to your platform What encouraged Arda to keep building HockeyStack despite setbacks Why you should invest less in your product One piece of advice Arda would give to his former self Key links: Arda on LinkedIn: https://www.linkedin.com/in/ardabulut-627211/  HockeyStack: https://hockeystack.com/  HatchWorks: https://hatchworks.com/  The Built Right podcast: https://hatchworks.com/built-right-a-podcast-about-building-the-right-digital-product/  Mentioned in this episode:Gen AI Innovation WorkshopGenerative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape. Join us as we explore: 1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt. 2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business. 3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application. 4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs. 5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward. Whether you're looking to deepen your understanding of generative AI or seeking actionable ways to implement AI strategies in your business, this episode is a must-listen. Dive in with us at the Hatchworks Innovation Workshop and start unlocking the full potential of generative AI for your business.Talking AI - Conversations with AI experts and early adoptersWelcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

AI has been around for a while, simmering in the background on our devices and in wider society. But generative AI has become a hot topic of conversation following ChatGPT’s launch. Naturally, you may be asking, how can I use generative AI in my business? But a word of caution. We believe if you want to build something the right way, every decision and every tool you use needs to be carefully considered.  In our first Built Right live webinar, we welcomed Jason Schlachter, Founder of AI Empowerment Group and Host of the We Wonder podcast, to share his methods for identifying and assessing generative AI use cases. Key Moments: Generative AI summed up How AI and bias go hand in hand How to find the use cases for AI  Questions to help you decide on AI  How to prioritize and weigh up use cases  The importance of fluency vs. accuracy in AI Defensible vs. non-defensible uses of AI How to think about AI ethics  Why AI will replace tasks not jobs  Key Links:  Connect with Jason on LinkedIn: https://www.linkedin.com/in/jason-schlachter/  Jason’s podcast, We Wonder: https://podcasts.apple.com/us/podcast/we-wonder-podcast/id1480737304  Mentioned in this episode:Gen AI Innovation WorkshopGenerative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape. Join us as we explore: 1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt. 2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business. 3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application. 4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs. 5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward. Whether you're looking to deepen your understanding of generative AI or seeking actionable ways to implement AI strategies in your business, this episode is a must-listen. Dive in with us at the Hatchworks Innovation Workshop and start unlocking the full potential of generative AI for your business.Talking AI - Conversations with AI experts and early adoptersWelcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

In this episode of the Built Right podcast, we look at the often overlooked and undervalued topic of quality in software development and how good process and culture are what creates the foundation for it.  Joining us is women-in-tech career coach, Erika Chestnut, who is Head of Quality at Realtor.com. Erika has been building and leading quality teams for around 15 years. She has a wealth of knowledge to share about the foundations of good quality, why organizations that want to improve quality are often focused on the wrong thing, how you create a balance between quality and innovation and the good leading indicators in quality.  Key moments:  What organizations can do to improve quality  The struggle to find balance between quality and innovation  Some of the best leading indicators in quality  How to help your business recognize the value and impact of process and quality Erika’s thoughts on generative AI and its impact An example of a company that is doing QA right  The one piece of advice Erika would give her younger self  Key links:  Erika on LinkedIn: https://www.linkedin.com/in/erikachestnut/ Erika’s website: https://www.erikachestnut.com/ HatchWorks: https://hatchworks.com    The Built Right podcast: https://hatchworks.com/built-right-a-podcast-about-building-the-right-digital-product/   Mentioned in this episode:Talking AI - Conversations with AI experts and early adoptersWelcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.Gen AI Innovation WorkshopGenerative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape. Join us as we explore: 1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt. 2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business. 3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application. 4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs. 5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward. Whether you're looking to deepen your understanding of generative AI or seeking actionable ways to implement AI strategies in your business, this episode is a must-listen. Dive in with us at the Hatchworks Innovation Workshop and start unlocking the full potential of generative AI for your business.

Have you ever wanted to tune out the noise in your email inbox?  Most of us would love to take a break from email from time to time, but it’s easier said than done. This was a dilemma that Andy Mowat had, which led him to start Gated, a unique solution to cut through the noise to find the conversations that truly matter. Tune in to the latest episode of Built Right, where Andy and host Matt Paige discuss user-focused strategies and rethinking communication in the digital age. Uncover valuable insights on solving problems, iterating quickly, and maintaining a user-centric approach to product development.  Subscribe to Built Right for more engaging conversations that will help you build the right products the right way! Key Moments: How Andy defines strategy How Gated began from a common frustration Gated’s mission to change the world of communication How to get people to adopt real change Building products that people love  The importance of engaging customers  How to decide whether to pivot or tweak your product Why companies are afraid to make the hard decisions Key Links: Connect with Andy on LinkedIn: https://www.linkedin.com/in/amowat/  Gated: https://www.gated.com/  Customer Advocacy Playbook: https://www.linkedin.com/pulse/customer-advocacy-playbook-andy-mowat/  Mentioned in this episode:Gen AI Innovation WorkshopGenerative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape. Join us as we explore: 1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt. 2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business. 3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application. 4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs. 5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward. Whether you're looking to deepen your understanding of generative AI or seeking actionable ways to implement AI strategies in your business, this episode is a must-listen. Dive in with us at the Hatchworks Innovation Workshop and start unlocking the full potential of generative AI for your business.Talking AI - Conversations with AI experts and early adoptersWelcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

Whether you’re right at the beginning of your career or are fully immersed in the product design world, product management is not an easy thing to get right. In fact, we discussed some of the top mistakes product managers make in their careers in this episode of the Built Right podcast. We invited Jackie Flake, Co-Founder and Head of Product & Agile Consulting Services at Option 1 Partners, to break down the most common five mistakes she sees when helping others in their careers.  Join us as we piece together the qualities that make a great product manager, things to avoid, and why collaboration is key to everything.  A big thanks to Jackie Flake for her invaluable insights. Inspired to upskill? Head to Product X Agile - they're offering our listeners a 30% discount on all on-demand courses. Just use the code 'HatchWorks30' at checkout. Here's the link: https://www.productxagile.com/ . Don't forget to subscribe to keep getting these juicy product management insights. Have thoughts on the episode? Reach out online. We can't wait to hear from you! Stay tuned and keep building right with us. See you next time! Key Moments: How product managers contribute to strategy Why product managers don’t need to be technical  Why product managers should branch out from their usual responsibilities  The importance of writing great user stories Why communication is key for product managers  Key Links: Connect with Jackie on LinkedIn: https://www.linkedin.com/in/jackieflake/  Option 1 Partners: https://option1partners.com/  Product x Agile: https://www.productxagile.com/Mentioned in this episode:Gen AI Innovation WorkshopGenerative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape. Join us as we explore: 1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt. 2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business. 3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application. 4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs. 5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward. Whether you're looking to deepen your understanding of generative AI or seeking actionable ways to implement AI strategies in your business, this episode is a must-listen. Dive in with us at the Hatchworks Innovation Workshop and start unlocking the full potential of generative AI for your business.Talking AI - Conversations with AI experts and early adoptersWelcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

If you’re ready to enter the next stage of product development – modernizing an existing solution – you might be tempted to try the MVP route again. It worked well once before, surely it can again…  The truth is that updating an existing solution is a completely different process. You’re not starting from scratch this time. You already have a product and users on board, and so you need a new approach.  To talk more about modernizing a solution and the best approaches to take, we welcomed Joseph Misemer, Director of Solutions Consulting at HatchWorks, to the podcast. Joseph explains why the MVP approach doesn’t work when it comes to modernizing a solution and breaks down the different elements of a successful modernization project.  Key Moments: Why the MVP approach doesn’t always work The main differences between MVP and MVR The six principles of MVR Three approaches to modernizing an MVR projectMentioned in this episode:Talking AI - Conversations with AI experts and early adoptersWelcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.Gen AI Innovation WorkshopGenerative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape. Join us as we explore: 1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt. 2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business. 3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application. 4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs. 5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward. Whether you're looking to deepen your understanding of generative AI or seeking actionable ways to implement AI strategies in your business, this episode is a must-listen. Dive in with us at the Hatchworks Innovation Workshop and start unlocking the full potential of generative AI for your business.

At what point in the product development journey do you go public? For many, the answer is simple – when it’s finished. But not everyone likes to take that approach. Joining this episode of the Built Right podcast is Rui Nunes, Founder of Social Digest, and he doesn’t like to do things the traditional way. Instead, he decided to take a different approach to building a product – doing it in public for all to see.  In this episode, we find out what it means to build in public, why Rui chose this approach, the challenges, and how to get it right.  Key moments: Why humility is necessary when building in public What building in public really means Balancing risk with progress Why smaller companies find it easier to build in public How building in public helps you “build right” The challenges of building in public One thing Rui would change if he were to start over The top benefits of building a product in plain view  Key links: Social Digest: https://www.linkedin.com/company/socialdigest/  Connect with Rui on LinkedIn: https://www.linkedin.com/in/iamruinunes/  HatchWorks: https://hatchworks.com    The Built Right podcast: https://hatchworks.com/built-right-a-podcast-about-building-the-right-digital-product/   Mentioned in this episode:Gen AI Innovation WorkshopGenerative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape. Join us as we explore: 1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt. 2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business. 3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application. 4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs. 5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward. Whether you're looking to deepen your understanding of generative AI or seeking actionable ways to implement AI strategies in your business, this episode is a must-listen. Dive in with us at the Hatchworks Innovation Workshop and start unlocking the full potential of generative AI for your business.Talking AI - Conversations with AI experts and early adoptersWelcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

The secret to good UX design goes beyond slick applications and impressive functionality. While those things are definitely important, HatchWorks’ Director of Product Design, Andy Silvestri, likes to think of UX design as user enablement.  In other words, UX design should enable users to be successful using your product so they get the maximum value out of it.  Andy joins episode two of the Built Right podcast to share his perspective on UX design and how to get it right. He explores how to tap into the UX mindset, understand your customer and their needs, conduct user research, and much more.  Key Moments: The true goal of UX design Why you need to balance the needs of stakeholders and users How to tap into the UX mindset Why you need to understand your customer well Why personas can be useful for targeting  How user research can help you get product validation  How to get started with UX Redesigning existing products and improving UX Key Links: HatchWorks: https://hatchworks.com/ Mentioned in this episode:Talking AI - Conversations with AI experts and early adoptersWelcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.Gen AI Innovation WorkshopGenerative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape. Join us as we explore: 1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt. 2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business. 3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application. 4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs. 5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward. Whether you're looking to deepen your understanding of generative AI or seeking actionable ways to implement AI strategies in your business, this episode is a must-listen. Dive in with us at the Hatchworks Innovation Workshop and start unlocking the full potential of generative AI for your business.

Welcome to episode one of the Built Right podcast – a podcast series that explores how to build the right digital products the right way.To kick off our first episode, we invited none other than HatchWorks CEO and founder Brandon Powell to set the scene. Brandon and host Matt Paige break down the different components that make a great product strategy and team – plus what not to do when building digital products.In this episode, you’ll hear about the different product experts you’ll want on your team, the importance of building a flexible infrastructure for your product, and how to scale your product effectively.Key Links:HatchWorks: https://hatchworks.comThe Built Right podcast: https://hatchworks.com/built-right-a-podcast-about-building-the-right-digital-product/Connect with Brandon on LinkedIn: https://www.linkedin.com/in/brandonchristopherpowell/Key Moments:The three components of the built right mindsetWhy market research is essentialThe importance of flexible infrastructureThe three product experts you need on your teamHow to maintain a digital product the right wayHow to scale effectivelyAI and automation in digital productsMentioned in this episode:Talking AI - Conversations with AI experts and early adoptersWelcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.Gen AI Innovation WorkshopGenerative AI is revolutionizing industries, staying ahead means not just understanding its capabilities but actively leveraging them. This episode dives into Hatchworks' cutting-edge Generative AI Innovation Workshop, designed to equip businesses with the knowledge and tools needed for success in this transformative landscape. Join us as we explore: 1. Introduction to Generative AI: An overview of how generative AI is reshaping industries and why it's critical for businesses to adapt. 2. Hatchworks' Innovation Workshop: A detailed look into our full-day immersive workshop focused on generative AI. Discover how we combine learning, hands-on ideation, and practical building activities to enhance your understanding and application of AI in your business. 3. Foundational Concepts: Insight into the key concepts of generative AI and how they apply to your specific domain, paving the way for innovative thinking and application. 4. Use Case Development: Learn how we guide participants through the process of identifying and developing real-world use cases tailored to their business and industry needs. 5. Custom GPT Creation: An exciting peek into how we build a custom GPT model based on defined use cases, offering a glimpse into the tailored solutions that can drive your business forward. Whether you're looking to deepen your understanding of generative AI or seeking actionable ways to implement AI strategies in your business, this episode is a must-listen. Dive in with us at the Hatchworks Innovation Workshop and start unlocking the full potential of generative AI for your business.

Calling all product, technology or business leaders!Are you building a digital product? Do you want to be sure you’re building the right product the right way? Worried your time, resources and cash will go up in flames? You’ve come to the right place.The Built Right Podcast is taking a deep dive into topics such as UX, Product Strategy, modernizing digital products in the right way and many more. It features an array of Hatchworks experts, as well as product and engineering leaders, who share their stories and give real advice to ensure your product is built right.If you want to deconstruct those layers of successful product development and breakdown popular trends, subscribe to the Built Right podcast on your favourite platform so you never miss an episode.