The McKinsey Podcast

McKinsey's research says that peer-purchasing insight seems to have more influence on consumers than any kind of marketing strategy. Today, Roberta Fusaro speaks with Dave Fedewa, McKinsey partner and Chauncey Holder, McKinsey senior expert to understand how and why business must prioritize the consideration of customer reviews – or risk falling behind more nimble competitors. Also, hear from mathematician, lawyer and now early-tenure consultant, Princess Daisy Akita, based in Los Angeles. McKinsey article about the impact of customer reviews: https://www.mckinsey.com/industries/consumer-packaged-goods/our-insights/five-star-growth-using-online-ratings-to-design-better-products   Theme music composed and performed by Joy NgiawSee www.mckinsey.com/privacy-policy for privacy information

The relentless pandemic is forcing business to confront the challenges presented by Omicron. Shubham Singhal, senior partner and the global leader of McKinsey's Healthcare, Public Sector and Social Sector practice joins today. He shares his insight on successful business coping strategies, telltale signs of an endemic, and the possibilities of the mRNA vaccine. After, hear why there's reason for hope - and hard work - when it comes to climate change from climate scientist, Katharine Heyhoe, featured in our Author Talks series. Article: https://www.mckinsey.com/industries/healthcare-systems-and-services/our-insights/when-will-the-covid-19-pandemic-end Author Talks series: https://www.mckinsey.com/featured-insights/mckinsey-on-books/author-talks   Theme music composed and performed by Joy NgiawSee www.mckinsey.com/privacy-policy for privacy information

Many nurses are reevaluating their commitment to direct patient care. Now, during a time of unprecedented need, what can health systems and other employers of nurses do to inspire this backbone of the healthcare workforce to stay? Hear from Gretchen Berlin, RN and McKinsey senior partner on the state of nurses, and specific suggestions to improve their work experience, practically and emotionally. After, David Baboolall, McKinsey associate partner, joins us to discuss the recent findings of McKinsey's report: Being transgender at work. Nurse survey: https://www.mckinsey.com/industries/healthcare-systems-and-services/our-insights/nursing-in-2021-retaining-the-healthcare-workforce-when-we-need-it-most Transgender report: https://www.mckinsey.com/featured-insights/diversity-and-inclusion/being-transgender-at-work   Theme music composed and performed by Joy NgiawSee www.mckinsey.com/privacy-policy for privacy information

Burn-out in the workplace is an omnipresent state for so many of us, but especially so for women who tend to take on the responsibilities of home as well. This could lead to attrition which means leaders face a potential talent crisis if stress in their workplace goes unaddressed. This discovery and many others are explored in the recently released, "Women in the workplace 2021" report. Hear from two of its authors, McKinsey senior partners Alexis Krivkovich and Lareina Yee. Following, hear senior partner, Sven Smit, share his "rookie moment" when about twenty years ago, he asked for the unusual - time off to care for his young daughter. Women in the Workplace 2021 report: https://womenintheworkplace.com/ Rookie Moment: https://www.mckinsey.com/featured-insights/my-rookie-moment   Theme music composed and performed by Joy NgiawSee www.mckinsey.com/privacy-policy for privacy information

Dan Swan, a leader in McKinsey's operations practice, and Knut Alicke, a McKinsey partner, share insights on building resilient supply chains in today's unpredictable landscape. They discuss the importance of adapting talent strategies to labor market challenges and the need for proactive measures like scenario planning. The impact of rising inflation on supply chains is also examined, highlighting cost allocation and regional price disparities. Additionally, they stress the significance of flexibility and sustainability in supply chain strategies for long-term success.

Due to a lack of product and services tailored specifically to meet the needs and wants of Black consumers, their loyalty is up for grabs and offers a huge opportunity for business. There is also a greater chance to meet social and moral objectives. This, according to McKinsey's recent report about the economic state of Black America. Hear Shelley Stewart III, partner at McKinsey, in conversation with Lucia Rahilly, global editorial director, to discuss specific areas where the private and public sectors have the most expeditious opportunities. The economic state of Black America report: https://www.mckinsey.com/featured-insights/diversity-and-inclusion/the-economic-state-of-black-america-what-is-and-what-could-be Also, hear from Eric Kutcher, senior partner at McKinsey, who shares a big, hard lesson learned when he was starting out, from McKinsey’s “My Rookie Moment” series: https://www.mckinsey.com/featured-insights/my-rookie-moment   Theme music composed and performed by Joy NgiawSee www.mckinsey.com/privacy-policy for privacy information

They're the most educated with great expertise. Yet, they remain underestimated. It's the people over 45, a useful cohort that struggles to find new employment, in large part, due to ageism. Hear from Mona Mourshed, CEO of Generation, an organization that trains people who are unemployed, underemployed, or need to learn new skills in conversation with Roberta Fusaro, McKinsey executive editor. They also dig into how employers stand to gain by investing in older workers - practically, culturally, and economically. Generation report: https://www.generation.org/news/unemployed-aged-45-and-above-face-ageism-and-career-challenges-globally/ Theme music composed and performed by Joy NgiawSee www.mckinsey.com/privacy-policy for privacy information

People are quitting in record numbers. Such an exodus threatens to increase labor costs, more attrition and contribute to brand bruising. Leaders can hang on to the best if they give their employees what they want—respect and a sense of belonging. Hear from experts in talent and organizational health, Aaron De Smet and Bill Schaninger on how those in charge can adapt their leadership styles to meet the needs of today's workforce. Reading material referenced: • The Wealth of Nations by Adam Smith • McKinsey article and report about the great attrition • McKinsey article about psychological safety   Theme music composed and performed by Joy NgiawSee www.mckinsey.com/privacy-policy for privacy information

Read more >    Listen to the podcast (duration: 19:50) >  We’re launching a new season of The McKinsey Podcast starting this Fall with fresh content. Between now and then, we’re re-broadcasting popular episodes from different McKinsey podcasts. Today, you'll hear about how companies are grappling to make sustainability-focused choices from the McKinsey on Consumer and Retail podcast.See www.mckinsey.com/privacy-policy for privacy information

Read more >    Listen to the podcast (duration: 25:40) >  We’re launching a new season of The McKinsey Podcast starting this Fall with fresh content. Between now and then, we’re re-broadcasting popular episodes from different McKinsey podcasts. Like a recent episode from McKinsey on Government where you’ll hear about the imperative of government to build cyber resilience, how the private sector can play a role and the future of the federal cyber workforce. Francis Rose hosts a conversation with Tucker Bailey, partner at McKinsey and Will Hurd, former congressman and former chair of the information and technology subcommittee on the oversight and government reform committee.See www.mckinsey.com/privacy-policy for privacy information