Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)

Guest Owen McGab Enahwo explains how documenting all those repetitive tasks  can free up your time, reduce errors and re-dos. Getting them out of your head and documented gives your business the systemization it needs to scale and grow. Stop doing everything yourself. If you have to do it twice, document it! Website: https://www.sweetprocess.com/unclemarvLinkedIn: https://www.linkedin.com/company/sweetprocess/=== Other links for items mentioned in this showTechcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price. SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

 In some cases, it means a great deal how you word your proposal to a client. Calling your proposal an estimate, job quote or statement of work (SOW) can mean different things to the client, and to the law. As estimate is a "guestimate" or an approximation. Estimates are flexible and in most cases, negotiable.A quote provides your client with an exact price for the job or project. Quotes are exact, and in some cases, more legally binding than an estimate.A Statement of Work seeks to define liabilities, responsibilities and work agreements between two parties. It allows you to manage expectations and add a layer of detail about what the project will and will not cover.Freshbooks - Quote vs Estimate Your Traderbase - Estimate vs QuoteBradley Gross does a much better job of explaining these than I do. Check out two of his podcasts on this topic.Technology Bradcast 41 - Quotes: How Long? How Detailed? How Terrifying!Technology Bradcast 21 - Quote vs Proposal vs SOW: A PrimerLaw Office of Bradley Gross – Business Technology Law=== Other links for items mentioned in this showTechcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price. SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

I recently gave a client their second strike. One more and we are done. Here's a short list of my customer red flags: The client is rude and abusiveThe client doesn't support your worth: always tries to talk me down on price or doesn't have time to meet with me regarding big decisions. If they don't have time for me, I don't have time for them.The client slow pays.The percentages are off. A client that pays 10% of my revenue but demands more than 50% of my time. It's time to goLaw Office of Bradley Gross – Business Technology LawThe Technology Bradcast (podbean.com)Jacksonville man arrested after police say he killed neighbor’s pet rooster – Action News Jax=== Other links for items mentioned in this showTechcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price. SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

In response to the show title being terrible advice. Here is some real things to put on your backup checklist. Get Email Notifications: Whether you get them or your clients get them, you should choose to get documentation where a backup is successful or fails. Check the Email: If you get the emails, someone should read them. Or at the very least, make Sure it doesn't go to the spam folder. Test the backups: Just because you can see the file doesn't mean you can recover the file.Don't ignore warnings: If you've read this far... send me an email and let me know what we left out. Magnus Box WebsiteFlorida Man Robs Victim Who Wouldn't Buy Him Wendy's Chicken Nuggets=== Other links for items mentioned in this showTechcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price. SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

When Jay McBain speaks, people listen!  As Chief Analyst at Canalys, Jay continues his  legendary thought leadership at the world's leading analyst firm with a true focus on channels, partnerships, alliances and ecosystems.We only touched on a few of his predictions:76% of CEOs think current business model will be unrecognizableThe world shifts to subscription and consumption modelsDistributor disruption continues72% of US tech workers are considering quittingListen to the full list of Jay's Channel Predictions For 2022 on the Channel Journeys Podcast with Rob SpeeFollow Jay on LinkedinCheck out A Few thoughts on Jay's personal website. === Other links for items mentioned in this showTechcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price. SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

If you ever have connection issues with a device, use Domotz to check for any packet loss and see the historical ping range. It helped me pinpoint a cable issue that we that was a firewall issue. Whew!Get a Domotz box from Amazon. I installed Uplevel's Secure Remote Gateway at my house over the weekend. It was much easier than I thought it would be and should be a pretty good option in you have client's with remote workers that need a good  connection from their home. My next goal is to reconnect the Uplevel Gateway at my office and test the VPN connection. Stay tuned.=== Other links for items mentioned in this showTechcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price.Largest python ever found in Florida!"Florida Man" fighting off a gator with a frying pan - FAKE! SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Other reviews have claimed that the RT2600 is one of the fastest Wi-Fi routers on the market. My quick review puts the Synology router up against two access points: the Ruckus R710 and an Engenius EWS377APv3.  It's not very scientific, but it works for me to quickly access how a wireless access point works here in south Florida.=== Links for items mentioned in this showSynology RT2600ac 4x4 Gigabit Wi-Fi RouterTechcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price.Sign  up for a 100% complimentary Platinum Conference Pass to Cannatech and MSP Expo in Fort Lauderdale, June 21-24, 2022.Site: https://www.cannatechexpo.com/Complimentary Code: CANNATECH100Alligator Lunges at Man at Florida Park SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

As managed service providers (MSPs), we know what phishing is. We know that we should be helping our clients get the proper training to prevent a successful phishing attack. Phin Security helps us get past the challenge of training and make training easier and more pleasant for our clients.=== Links for items mentioned in this showPhin Security Website: Channel Only Security Awareness & Phishing SimulationContact Connor: Email, Twitter, LinkedInFlorida Man killed in possible alligator attack while searching lake for frisbeesTechcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price. SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Ever wonder how Amazon determines when you get your packages? Do you want to get Amazon bucks added to your account simply by changing the days of your delivery? John shares his behind the scenes tips as an Amazon delivery driver. Oh... and make sure the numbers on your house are legible!=== Links for items mentioned in this showAmazon Rewards Chase Visa Card: Endorsed by Paco Lebronsmile.amazon.com: Amazon will donate to your favorite charity with purchases done using this link.Techcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price. SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

This episode expands on what I mentioned last episode where I helped a fellow MSP with a network discovery audit. I used both the NetAlly EtherScope nXG and a Domotz box to scan the network.  We do a deep dive into my audit and what I provided my client afterwards. For prospects, you can assure them that you won't need a password to "see" their network.With the EtherScope you can do all this in just a few minutes:   Scan up to 1024 IP AddressesDetermine Device TypesSee both wired and wireless networksUse SNMP to look inside routers and managed switchesLooks are what devices are connected to what switchIdentify ports with errorsFind bad subnet masks=== Links for items mentioned in this showTechcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price.Netally EtherScope nXG: The tool that I used to run the network discovery audit for my friend.Purchase yours here:  https://amzn.to/3N7lxmfDomotz: I also used a Domotz box to scan the network for endpoints.Purchase yours here: https://amzn.to/39fv63RFlorida Man in Ape Mask Used Sledgehammer to Rob Laundromat  SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast