Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)

A bottle of water in a supermarket costs about .50. The same bottle of water cost $2 in a bar. In a high-quality restaurant or hotel it can be worth up to $3. At an airport or on a plane, you may be charged up to $5. The bottle and the brand is the same, the only thing that changes is the place. Each place gives a different value to the same product. When you feel like you are worth nothing and everyone around you belittles you, change places, do not stay there. Have the courage to change places and go to a place where you are given the value you deserve. Surround yourself with people who really appreciate your worth. Don't settle for less!!!=== Links from the showFlorida Man jailed in $1M crypto SIM swap: https://tinyurl.com/yy3bjvtmUncle Marv's Question of the Month: https://www.itbusinesspodcast.com/p/Q/Tech Audit: Hyper-V for RDP (Episode 567) How do you think I did with Part 1 of my project? Good or Bad... What suggestions or comments do you have for me?=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Hear the riveting tale of how Compliance Risk sprung to life from the minds of Tim and Matt Fox, and how they bagged the eye-watering $3.5 million investment. Get the lowdown on Compliance Risk's growth trajectory, their product roadmap, and their grand plans for IT Nation. We also hear about Bellini Capital's mission to invest in companies that make the world safer, smarter, and more sustainable, and the philanthropic work they are doing in Tampa, Florida.=== Links from the showCompliance Risk receives a $3.5 million investment from Bellini Capital: https://tinyurl.com/5ddr3fb5Compliance Risk / Compliance Scorecard: https://compliancerisk.io/Bellini Capital: https://bellinicapital.com/Florida Man finds iguana hiding in his toilet: https://tinyurl.com/ye2akc9mUncle Marv's Question of the Month: https://www.itbusinesspodcast.com/p/Q/Tech Audit: Hyper-V for RDP (Episode 567) How do you think I did with Part 1 of my project? Good or Bad... What suggestions or comments do you have for me?=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

We had our hands full with converting 44 workstations from domain computers to remote ones, migrating files from one office to another, and transitioning 51 users to new RDS servers. This included setting up one physical server with two Hyper-V servers. The project is part one of a $150,000 network upgrade. The law firm had seven offices, but due to the pandemic and the shift to remote work, they consolidated their offices. You'll also get to hear about my struggles with an office administrator who isn't an IT professional, and how I navigated the challenge of orchestrating this upgrade for their firm.Have some feedback for me? Fill out my Monthly Q here: https://www.itbusinesspodcast.com/p/Q/Answer my survey question and enter for a chance to win a $100 gift card at the end of the year.=== Links from the showFlorida Man Games: https://www.thefloridamangames.com/Syncro Launches 2023 Channel Technology Map: https://syncromsp.com/blog/syncro-channel-program-technology-map/Compliance Risk receives a $3.5 million investment from Bellini Capital: https://tinyurl.com/5ddr3fb5Syncro: https://refer.syncromsp.com/l/ITMARV/=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Domotz is a network monitoring platform that helps service providers be more efficient and proactive in handling the systems they deploy on networks. Domotz provides remote connectivity into platforms, configuration backups, and alerts when changes have been made on the infrastructure. Domotz has announced a channel partner program to offer better support, discounts, and tiered pricing. The program aims to create an effective channel where everyone gets their fair share of margins. The benefits of the program include priority support, regular updates, and access to beta features. Domotz has also acquired GlassWire for business, a Windows-based application that sits on a Windows machine and helps the end-user better understand the applications and services that are running on that machine. The acquisition of GlassWire is a way for Domotz to expand its network monitoring capabilities and provide more value to its customers.=== Links from the showWebsite: https://www.domotz.com/GlassWire Endpoint Security: https://www.glasswire.com/#Domotz #GlassWire #networkmonitoring #endpointmonitoring #channelpartnerprogram #remotconnectivity #configurationbackups #cybersecurity #customscripts=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

We talk about the challenges of communication and managing people in the context of technology projects. The conversation covers various topics including the importance of effective communication, the impact of change on individuals, the need to involve stakeholders, and the difficulties faced by tech professionals who may not possess strong interpersonal skills.Soft skills is no longer the phrase to use. Beyond technical skills, Grace emphasizes the need for 'workplace essential skills' in the tech industry. Leaders must listen, be flexible, be open to different perspectives, and welcome diverse opinions; no-oriented questions and options are also important.=== Links from the showGrace Judson Website: https://www.gracejudson.com/YouTube Channel: https://www.youtube.com/c/GraceJudson=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Andre started his IT journey at CompUSA, working his way up to become the CEO of a multi-million dollar business. We discuss how he got his start, and his journey from growing up in Miami Gardens to taking jobs setting up computers for high-end clients. He shares how he was able to navigate his way through a non-compete agreement and find success in the managed services and cybersecurity space.He also explains how he applied the 80/20 rule to his business by firing 80% of his clients and shifting his focus to the top 20%. That leads to a quick mention of The Pumpkin Plan and Built to Sell, two books that have helped him with restructuring his business.We also talk about his passion for giving back to the community. === Links from the showReginald Andre | Guest: IT Business PodcastWebsite: https://www.arksolvers.comThe Pumpkin Plan by Mike Michalowicz: https://amzn.to/3rpayjaBuilt to Sell by John Warrillow: https://amzn.to/46yW2UCJab, Jab, Jab, Right Hook by Gary Vaynerchuck: https://amzn.to/48zelek=== Upcoming Eventshttps://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. https://events.ascii.com/: October 18-19, 2023, at the Hyatt Regency in Reston Virginia. ASCII Edge is an MSP conference that offers business strategy sessions and fresh content for growing Managed Service Providers (MSPs). https://www.mspexpo.com/east/: February 13-15, 2024, at the Broward County Convention Center in Fort Lauderdale, Florida. MSP Expo 2024 is a trade show for companies in the communications and technology industries, including enterprises and SMBs. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

*** Grace Judson will be a guest on our live show, Wednesday, October 4 at 8 PM Eastern (www.itbusinesspodcast.com/live)Tech projects can sometimes go off the rails, and more often than not, it is people-related issues that are to blame. Communication, or rather, the lack of it, can be a project's undoing. We discuss the significance of communication in any project, from acknowledging the "curse of knowledge" to setting clear boundaries. During our exploration of these predicaments with Grace Judson, we uncover how understanding each individual's response to a project and calling for reinforcements for larger tech endeavors can prevent such derailments. === Links from the showWebsite: https://www.gracejudson.com/Book: Never Split the Difference: Negotiating as if Your Life Depended on It: https://amzn.to/3tgTRqE=== Upcoming Eventshttps://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. https://events.ascii.com/: October 18-19, 2023, at the Hyatt Regency in Reston Virginia. ASCII Edge is an MSP conference that offers business strategy sessions and fresh content for growing Managed Service Providers (MSPs). https://www.mspexpo.com/east/: February 13-15, 2024, at the Broward County Convention Center in Fort Lauderdale, Florida. MSP Expo 2024 is a trade show for companies in the communications and technology industries, including enterprises and SMBs. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

EmpathMSP is a company that provides tools and resources to help MSPs (Managed Service Providers) improve their services and customer experience. EmpathMSP's goal is to help MSPs become more successful and profitable by providing them with the tools and resources they need to succeed in a competitive market. === Links from the showWebsite: www.empathmsp.comFlorida Man Bitten 41 Times by Rabid Otter: https://tinyurl.com/28k2sp82=== Upcoming Eventshttps://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. https://events.ascii.com/: October 18-19, 2023, at the Hyatt Regency in Reston Virginia. ASCII Edge is an MSP conference that offers business strategy sessions and fresh content for growing Managed Service Providers (MSPs). https://www.mspexpo.com/east/: February 13-15, 2024, at the Broward County Convention Center in Fort Lauderdale, Florida. MSP Expo 2024 is a trade show for companies in the communications and technology industries, including enterprises and SMBs. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Marvin Bee interviews Jason Stowe from Cyberbacker, a company that provides virtual assistant services. Cyberbacker offers a partnership between a virtual assistant and the client to take tasks off their plate and help them grow their business. They have a rigorous onboarding process and value assessment for their applicants, and they work with clients to evaluate their business needs and create a job description for their virtual assistant. Cyberbacker also provides training and support for their virtual assistants and holds them accountable for hitting KPIs. The company serves a variety of industries, not just tech, and has a global reach. Key takeaways from the episode include:Cyberbacker offers a partnership between a virtual assistant and the client to take tasks off their plate and help them grow their business.They have a rigorous onboarding process and value assessment for their applicants.Cyberbacker provides training and support for their virtual assistants and holds them accountable for hitting KPIs.The company serves a variety of industries, not just tech, and has a global reach.Cyberbacker is committed to hiring the best people for their clients, regardless of borders, and offers cost-effective services.=== Links from the showWebsite: https://cyberbacker.com/ === Upcoming Eventshttps://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. https://events.ascii.com/: October 18-19, 2023, at the Hyatt Regency in Reston Virginia. ASCII Edge is an MSP conference that offers business strategy sessions and fresh content for growing Managed Service Providers (MSPs). https://www.mspexpo.com/east/: February 13-15, 2024, at the Broward County Convention Center in Fort Lauderdale, Florida. MSP Expo 2024 is a trade show for companies in the communications and technology industries, including enterprises and SMBs. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

What could be the ultimate choice between Threat Locker and Cyber Fox when it comes to cybersecurity for your business? Ali Johnston, a seasoned IT business owner based in Satellite Beach, Florida, joins us to spill the beans on her decision-making process. Ali details why she chose CyberFOX over ThreatLocker after a comprehensive product evaluation. Her insights highlight that the choice is not as clear cut as it might seem and is heavily influenced by the specific needs of your business.Ali also explains why she wants to switch from N-Able to Kaseya and why she wants to be able to press a button to deploy software.Lastly, we venture into Ali's experiences at various tech events and expos, including the Global Security Exchange (GSX) in Dallas, Texas.  (0:00:12) - Comparing Threat Locker and Cyber Fox(0:08:55) - Cybersecurity for Small Businesses(0:14:28) - Networking and Technology Support for Businesses(0:29:31) - Global Security and School Safety(0:38:26) - Comparing RMM and PSA Software(0:50:56) - Switching RMMs and Marketing Challenges(1:03:20) - Florida Events, News, and Florida Man=== Links from the showBeltech Services: https://beltechservices.com/IT consulting company that offers a range of services, including cybersecurity, cyber insurance, and backup and data recovery.ASIS International: https://www.asisonline.org/ASIS International is a professional organization for security professionals that issues certifications, standards, and guidelines for the security profession.ThreatLocker Signs on as Gold Sponsor for MSP Expo 2024: https://tinyurl.com/58ufep7jSonicWall Revamps Partner Program: https://tinyurl.com/mparva4mFlorida Man Arrested for Settings Ex's Jaguar on Fire: https://tinyurl.com/3ywct4p5=== Upcoming Eventshttps://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. https://events.ascii.com/: October 18-19, 2023, at the Hyatt Regency in Reston Virginia. ASCII Edge is an MSP conference that offers business strategy sessions and fresh content for growing Managed Service Providers (MSPs). https://www.mspexpo.com/east/: February 13-15, 2024, at the Broward County Convention Center in Fort Lauderdale, Florida. MSP Expo 2024 is a trade show for companies in the communications and technology industries, including enterprises and SMBs. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast