

Insights Podcast
The Payments Association
The world of payments and corporate finance is changing at a pace unexperienced before, with new technology, regulations, innovation and threats emerging every day. Join The Payments Association and special guests each month as they discuss topics which impact corporate financial payments. Each episode includes a panel of experts in the world of payments and corporate finance giving personal insights into how these topics are likely to impact the wider industry and individuals alike. If you’re a payment professional, budding financial guru or just interested in the world of corporate payments, join us each month and keep on top of the key insights that you need to know.
Episodes
Mentioned books

Sep 9, 2025 • 16min
The FCA’s Stablecoin Regime
On this episode of The Insights Podcast, host Jack Robertson speaks with Grace Wyatt, Partner at Addleshaw Goddard, about the UK’s new FCA stablecoin framework. They explore what it means for issuers, custodians, merchants, and payment providers and how it could reshape digital payments and tokenised money. Find out more about The Payments Association via our website www.thepaymentsassociation.org or follow us on social media. LinkedIn Twitter

Sep 4, 2025 • 15min
APP Fraud: Fighting Back Against a Rising Threat
On this episode of The Insights Podcast, host Jack Robertson speaks with Dal Sahota, Global Head of Trusted Payments at LSEG Risk Intelligence, about the growing threat of APP fraud. They explore how criminals are exploiting AI and deepfakes, the human and business impact of these scams, and the multi-layered regulatory and operational responses needed to protect customers and organisations. Find out more about The Payments Association via our website www.thepaymentsassociation.org or follow us on social media. LinkedIn Twitter

Sep 4, 2025 • 25min
The Future of Open Banking: Adoption, Trust & Opportunity
In this episode of The Payments Association’s Insight Podcast, host Mark O’Keefe is joined by Melanie Lazarus, Ecosystem Engagement Director at Open Banking, and Vasco Vaz Rodriguez, Head of Growth at Trudenty. Together, they unpack the findings of the Payments Association’s Open Banking Merchant Survey and explore the realities of adoption across merchants and consumers.From the “meh” sentiment in early adoption, to the lessons learned from contactless and chip & PIN, the conversation dives into what will truly drive mainstream uptake—whether merchant incentives, consumer trust, or bold branding. The panel also discusses open banking’s broader promise in fraud prevention, KYC, and smart data, as well as the collaboration and innovation needed to unlock its full potential.If you want to understand where open banking is today, what’s holding it back, and what could spark its tipping point, this is a must-listen.Find out more about The Payments Association via our website www.thepaymentsassociation.org or follow us on social media. LinkedIn Twitter

Jul 17, 2025 • 15min
Safeguarding virtual IBANs: UK–EU changes
In this episode of the Insights Podcast, host Jack Robertson speaks with Robert Turner-Kerr, Senior Relationship Manager at iFAST Global Bank, about the evolving regulatory challenges facing cross-border payment providers. They unpack the UK’s new cash safeguarding rules, looming EU restrictions on virtual IBANs, and how iFAST is helping firms adapt through compliance-driven innovation. A must-listen for fintech leaders and compliance professionals navigating today's complex financial ecosystem. Find out more about The Payments Association via our website www.thepaymentsassociation.org or follow us on social media. LinkedIn Twitter

Jul 10, 2025 • 32min
Protected: The Future of Payments Regulation
In this episode of the Insights Podcast, Tony Craddock, Director General of the Payments Association, sits down with David Geale, Executive Director for Payments and Digital Finance at the FCA and Managing Director of the PSR. They explore the transformative consolidation of the FCA and PSR, the UK’s National Payments Vision, and the evolving regulatory stance on stablecoins and open banking. With 2025 set to redefine the UK payments ecosystem, this insightful discussion uncovers how regulators aim to foster innovation, strengthen consumer protections, and ensure the UK remains a global payments leader. Find out more about The Payments Association via our website www.thepaymentsassociation.org or follow us on social media. LinkedIn Twitter

Jul 8, 2025 • 26min
Payments Under Pressure: Designing for Reliability and Trust
In this episode of the Insights Podcast, Riccardo Tordera-Ricchi, Director of Policy and Government Relations at The Payments Association, is joined by Dan Wilson and Mark Nalder from Nationwide to explore one of the most critical issues in modern financial services: resilience. They discuss how payments are evolving, why reliability is now non-negotiable, and what it takes to build resilience into systems by design. Find out more about The Payments Association via our website www.thepaymentsassociation.org or follow us on social media. LinkedIn Twitter

Mar 31, 2025 • 27min
Modernising Money Movement
In this episode of the Insights podcast from The Payments Association, Director General Tony Craddock sits down with Gary Palmer, CEO of Payall, to explore the sweeping changes underway in cross-border payments and correspondent banking. Gary shares hard-hitting insights from his 25+ years in the industry, highlighting why the current trust-based, manual processes are no longer fit for purpose and how technology is finally catching up. Find out more about The Payments Association via our website www.thepaymentsassociation.org or follow us on social media. LinkedIn Twitter

Jan 17, 2025 • 40min
Redefining Community Finance: Pathways to Financial Inclusion
Join Gurminder Bhagrath, COO of Plane Saver Credit Union, Karen Elliott, Professor in Finance & FinTech at The University of Birmingham, and Shaun May, Director, Strategy, Sustainability and Innovation, Coutts, and Inclusion Working Group member, as they delve into the challenges and opportunities in community finance. This special episode of the Insights Podcast with the Inclusion Working Group explores innovative approaches to financial inclusion, the role of technology, and the critical need for collaboration across sectors. Discover insights from industry leaders and practical solutions to empower underserved communities and build financial resilience. Find out more about The Payments Association via our website www.thepaymentsassociation.org or follow us on social media. LinkedIn Twitter

Jan 6, 2025 • 34min
The Evolution of Payments: Innovation and Strategy
Join Tony Craddock, Director General of the Payment Association, as he explores the future of payments with Paul Horlock, Chief Payment Officer at Santander. This engaging podcast explores the National Payments Vision, tokenization, open banking, and the evolving payments infrastructure in the UK. From addressing customer needs to fostering collaboration between banks and fintechs, Paul shares over two decades of industry expertise and optimism about the transformational potential of next-generation technologies. Whether you're a payment professional or curious about the future of money, this episode is packed with valuable insights and forward-thinking strategies. Find out more about The Payments Association via our website www.thepaymentsassociation.org or follow us on social media. LinkedIn Twitter

Dec 11, 2024 • 30min
Modernising Payments: Challenges, Opportunities, and What Comes Next
In this episode of the Insights Podcast, Tony Craddock, Director General of the Payments Association, talks with Peter Harmston, Head of Payments Consulting at KPMG UK. Together, they explore the evolving world of payment modernisation, discussing key findings from KPMG's latest global survey of 1,500 financial institutions and retailers. Learn about the challenges, opportunities, and technologies reshaping the payment landscape, and what this means for consumers, businesses, and the public sector. Whether you're interested in innovation, regulation, or the future of payments, this episode offers practical insights for navigating change. Find out more about The Payments Association via our website www.thepaymentsassociation.org or follow us on social media. LinkedIn Twitter