
Insights Podcast
The world of payments and corporate finance is changing at a pace unexperienced before, with new technology, regulations, innovation and threats emerging every day. Join The Payments Association and special guests each month as they discuss topics which impact corporate financial payments. Each episode includes a panel of experts in the world of payments and corporate finance giving personal insights into how these topics are likely to impact the wider industry and individuals alike. If you’re a payment professional, budding financial guru or just interested in the world of corporate payments, join us each month and keep on top of the key insights that you need to know.
Latest episodes

Mar 31, 2025 • 27min
Modernising Money Movement
In this episode of the Insights podcast from The Payments Association, Director General Tony Craddock sits down with Gary Palmer, CEO of Payall, to explore the sweeping changes underway in cross-border payments and correspondent banking. Gary shares hard-hitting insights from his 25+ years in the industry, highlighting why the current trust-based, manual processes are no longer fit for purpose and how technology is finally catching up. Find out more about The Payments Association via our website www.thepaymentsassociation.org or follow us on social media. LinkedIn Twitter

Jan 17, 2025 • 40min
Redefining Community Finance: Pathways to Financial Inclusion
Join Gurminder Bhagrath, COO of Plane Saver Credit Union, Karen Elliott, Professor in Finance & FinTech at The University of Birmingham, and Shaun May, Director, Strategy, Sustainability and Innovation, Coutts, and Inclusion Working Group member, as they delve into the challenges and opportunities in community finance. This special episode of the Insights Podcast with the Inclusion Working Group explores innovative approaches to financial inclusion, the role of technology, and the critical need for collaboration across sectors. Discover insights from industry leaders and practical solutions to empower underserved communities and build financial resilience. Find out more about The Payments Association via our website www.thepaymentsassociation.org or follow us on social media. LinkedIn Twitter

Jan 6, 2025 • 34min
The Evolution of Payments: Innovation and Strategy
Join Tony Craddock, Director General of the Payment Association, as he explores the future of payments with Paul Horlock, Chief Payment Officer at Santander. This engaging podcast explores the National Payments Vision, tokenization, open banking, and the evolving payments infrastructure in the UK. From addressing customer needs to fostering collaboration between banks and fintechs, Paul shares over two decades of industry expertise and optimism about the transformational potential of next-generation technologies. Whether you're a payment professional or curious about the future of money, this episode is packed with valuable insights and forward-thinking strategies. Find out more about The Payments Association via our website www.thepaymentsassociation.org or follow us on social media. LinkedIn Twitter

Dec 11, 2024 • 30min
Modernising Payments: Challenges, Opportunities, and What Comes Next
In this episode of the Insights Podcast, Tony Craddock, Director General of the Payments Association, talks with Peter Harmston, Head of Payments Consulting at KPMG UK. Together, they explore the evolving world of payment modernisation, discussing key findings from KPMG's latest global survey of 1,500 financial institutions and retailers. Learn about the challenges, opportunities, and technologies reshaping the payment landscape, and what this means for consumers, businesses, and the public sector. Whether you're interested in innovation, regulation, or the future of payments, this episode offers practical insights for navigating change. Find out more about The Payments Association via our website www.thepaymentsassociation.org or follow us on social media. LinkedIn Twitter

Nov 29, 2024 • 23min
Building Operational Resilience in Payments
In this episode of The Insights Podcast, George Iddenden speaks with Lorraine Mouat and Anthony Corner from Thistle Initiatives about the growing importance of operational resilience. They discuss how payment firms can navigate challenges like cyber threats, regulatory pressures, and system disruptions to safeguard customer trust and maintain business continuity. Learn how to go beyond compliance and build resilience for a secure and successful future. Find out more about The Payments Association via our website www.thepaymentsassociation.org or follow us on social media. LinkedIn Twitter

Nov 6, 2024 • 28min
How Fintech is Transforming Cross-Border Payments
In this episode of The Insights Podcast, we explore the fast-evolving world of cross-border payments and the crucial role of fintech in global trade. Host George Iddenden sits down with Convera's Head of Market Insights, Steven Dooley, to explore innovations like real-time payments, blockchain, and open banking. Together, they discuss why these developments are essential for businesses of all sizes and how new technology is helping to meet growing demands for speed, security, and transparency in international transactions. Whether you're in finance or simply curious about the future of money, this episode offers a clear view into the shifts shaping global commerce. Find out more about The Payments Association via our website www.thepaymentsassociation.org or follow us on social media. LinkedIn Twitter

Oct 29, 2024 • 36min
Navigating New Payment Rules in Europe
In this episode of the Insights Podcast, we explore the upcoming Payment Services Directive 3 (PSD3) and the new Payment Services Regulations (PSR). These major changes are set to reshape Europe’s payment landscape, impacting everything from security measures to compliance requirements. Join us as we break down what businesses need to know about these regulations, discuss how they might affect companies and consumers, and provide practical tips for firms to stay ahead. Featuring insights from Latham & Watkins' regulatory experts, Brett Carr and Christian McDermott, this episode offers a clear guide through the changes on the horizon Find out more about The Payments Association via our website www.thepaymentsassociation.org or follow us on social media. LinkedIn Twitter

Oct 9, 2024 • 31min
Overcoming Payment Challenges with Natasha Zurnamer
Join Tony Craddock, Director General of the Payments Association, in this episode of the Insights podcast as he dives into the complex world of payments with Natasha Zurnamer, CEO and founder of Optty. Together, they explore the multifaceted challenges merchants face in the evolving payments landscape, from integrating diverse payment methods and complying with regulations, to managing cross-border transactions and safeguarding against fraud. Natasha shares her entrepreneurial journey and offers valuable insights into how retailers can stay ahead in an increasingly fast-moving industry. A must-listen for anyone in retail and fintech! Find out more about The Payments Association via our website www.thepaymentsassociation.org or follow us on social media. LinkedIn Twitter

Oct 9, 2024 • 30min
Banking Transformation & Regulatory Change
In this episode of the Insights Podcast, David Hunter, Chairman of the Board of Directors at The Payments Association sits down with Kevin Flood, Director of Payments Ecosystems at FIS. Together, they explore the rapidly evolving financial landscape, where banks are tasked with balancing regulatory compliance and driving innovation. Kevin offers expert insights into the challenges of transforming legacy systems, the opportunities provided by new regulations like PSD3, and how fintech thinking can help accelerate change. Tune in to learn about the critical role of agility in banking transformation, the impact of digital payments, and how to turn regulatory demands into a competitive advantage. Find out more about The Payments Association via our website www.thepaymentsassociation.org or follow us on social media. LinkedIn Twitter

Oct 3, 2024 • 31min
Innovating Global Payments: The Power of Tokens and Interoperability
In this episode, Tony Craddock talks with Nick Kerigan, Managing Director and Head of Innovation at Swift, about the current developments in global payments. They cover the rise of new payment methods, the role of technologies like CBDCs and tokenised assets, and the challenges of achieving interoperability in a decentralised financial system. Nick provides insights into how the payments industry is adapting to these changes and identifies key trends that will influence the industry over the next decade. Find out more about The Payments Association via our website www.thepaymentsassociation.org or follow us on social media. LinkedIn Twitter
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