Digital HR Leaders with David Green

David Green
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Sep 3, 2019 • 47min

JPMorgan Chase's Global Head of Workforce Analytics, Ian O'Keefe on Building a Successful People Analytics Team

Building a people analytics function in a global fortune 50 company is as wonderful an opportunity as it is a significant undertaking. This was the challenge facing my guest today, Ian O'Keefe, when he took the role as Global Head of Workforce Analytics at JPMorgan Chase in June 2016. Ian and I walk through his journey in building the function at the bank as well as reflecting on his 10 years in the space, which has included people analytics roles at Google, Sears, and American Express.Ian is one of the most knowledgeable, experienced, and insightful leaders in the space so I know that listeners will enjoy this episode of the podcast. In this episode, Ian and I talk about: The three-year build of workforce analytics at JPMorgan Chase, which he built from the ground up The skills and capabilities you need in a people or workforce analytics team How to balance demand for analytics from the business with prioritising the work We reflect on the people analytics space, in general, based on Ian's unique perspective of having worked in several sectors like tech, banking, and retail And like we do with all our guests we look into the crystal ball and ponder what the role of HR will be in 2025.This episode is a must-listen for anyone in a workforce or people analytics role. HR and business professionals interested in how people data can drive business outcomes. And CHROs looking to build or scale their people analytics headquarters.Support for this podcast is brought to you by pymetrics, to learn more, visit pymetrics.com. Hosted on Acast. See acast.com/privacy for more information.
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24 snips
Aug 27, 2019 • 47min

Dave Ulrich on The Role of the HR Business Partner in a Digital Age

The guest on this week’s show is none other than Dave Ulrich, the renowned university professor, author, speaker, coach, and management consultant. Dave is a Professor of Business at the Ross School of Business at the University of Michigan, and co-founder of the RBL Group. With his colleagues he has written over 30 books that have shaped the HR profession, defined organisations' capabilities, and shown the impact of leadership on customers and investors.In our conversation, Dave and I delve into a multitude of topics, including: How HR can increase its impact to leaders, organisations, and workers We talk about the qualities that a great chief HR officer has, we actually even talk a little bit about some of the criticism of his infamous HR business partner model, and how the model has evolved over time We talk about four phases of digital HR, efficiency, innovation, information and connection We talk about the impact that technology and the future of work is having on strategic workforce planning We also delve into some of the surprising, and perhaps worrying findings Dave's researchers unearthed on how companies are using people analytics We talk about what Dave calls his new moonshot, an organisational guidance system that could herald the dawn of next generation HR, and increase the business impact of the function by several multiples Lastly, we look into the crystal ball, as we do with all our guests, and look at what the role of HR will be in 2025This episode is a must listen for HR professionals looking to increase their business impact, as well as business leaders looking to get more out of their HR teams.Support for this podcast is brought to you by pymetrics, to learn more, visit pymetrics.com. Hosted on Acast. See acast.com/privacy for more information.
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Jul 23, 2019 • 47min

Nestlé's People Analytics Journey - Interview with Jordan Pettman, Global Head, People Data, Analytics and Planning

According to research by the Corporate Research Forum, 69% of organisations with 10,000 employees or more now have a People Analytics team. The reality is perhaps not so rosy, as in my experience, many of these teams are still essentially restricted to reporting, and not really doing analytics. At least it shows the ambition is there.One organisation that is definitely doing people analytics is Nestlé. Since the arrival in June 2016 of Jordan Pettman, our guest on the show this week, as Global Head of People Data Analytics and Planning, the progress has been remarkable. In this episode, Jordan and I discuss:   Key milestones in Nestlé's People Analytics journey, how he grew capability in the team, both centrally and regionally, in line with Nestlé's decentralised business model We talk about some examples of projects undertaken including one that helps address the gender pay gap We also talk about what excites and concerns Jordan about the continual growth of people analytics Like with all our guests on the show, we also look into the crystal ball and ponder what the role of HR will be in 2025This episode is a must-listen for anyone in a People Analytics role, as well as HR and business professionals interested in how people data can drive business outcomes and support initiatives in areas like diversity and inclusion. Support for this podcast is brought to you by ClickIQ - find out more at www.clickiq.co.uk. Hosted on Acast. See acast.com/privacy for more information.
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Jul 16, 2019 • 24min

Vodafone's Head of Learning on the Future of Learning - Interview with Catalina Schveninger, Global Head of Learning

The top trend in the Deloitte Human Capital Trends Report for 2019 is the need for organisations to change the way people learn. The report highlighted three broad trends in how learning is evolving. It is becoming more integrated with work. It is becoming more personal, and it is shifting slowly towards lifelong models.Our guest this week is Catalina Schveninger, Global Head of Learning at Vodafone, and we're going to look at this new world of learning. In our podcast, Catalina and I discuss:  The evolution of corporate learning at Vodafone The role of personalisation in learning, and the challenges that need to be overcome in this area The links between learning and organisational effectiveness as well as how learning can support strategies around skills in the future We also look into the crystal ball to ponder what the role of HR will be in 2025This episode is a must listen for anyone interested in learning, either working in corporate learning, or actually interested in learning themselves, the personalisation of HR and the shift towards continuous and lifelong learning. Support for this podcast is brought to you by ClickIQ - find out more at www.clickiq.co.uk. Hosted on Acast. See acast.com/privacy for more information.
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Jul 9, 2019 • 35min

How is Automation, AI and Analytics changing Recruitment? Interview with Richard Collins, Co-Founder at ClickIQ

We're living in a time of massive disruption, whether it's politics, business, technology, or HR. Perhaps no part of HR is facing bigger disruption than recruiting. The vast bulk of investment in HR technology continues to be in the talent acquisition space, but how is automation, AI and analytics changing recruiting?That's the topic for this week's podcast where my guest is Richard Collins, co-founder of ClickIQ. In our podcast, Richard and I discuss: The big trends in the recruiting space, as it relates to the increased use of automation and data  The evolution in how people find work, and companies find people We talk about the revolution in recruitment advertising and the tricks we can learn from marketing, where Richard spent part of his career, and the role of data and analytics in recruiting We also look into the crystal ball, and ponder what the role of HR will be in 2025This episode is a must listen for anyone working in recruiting, or interested in the space. You may find the future isn't quite as dystopian for recruiters as it is sometimes painted.  Support for this podcast is brought to you by ClickIQ - find out more at www.clickiq.co.uk. Hosted on Acast. See acast.com/privacy for more information.
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Jul 2, 2019 • 44min

Spotify's CHRO on what does it mean to be a CHRO in a digital world? Interview with Katarina Berg, CHRO

The focus on HR continues to intensify, and with it so does the importance of the role of the Chief Human Resources Officer. The CHRO role becomes even more critical in a hyper growth company where balancing culture and talent with the use of technology and data, can prove the difference between success and failure.But what does the role of CHRO actually entail, and how has it evolved in our digital world? That's the topic for this week's episode where my guest is Katarina Berg, Chief Human Resources Officer at Spotify.In our podcast, Katarina and I discuss: The key responsibility to the CHRO, and the unique challenges involved in leading HR in a hyper growth company The importance of developing and evolving the right culture to support business growth About Spotify's approach to using people data and how this has helped drive business outcomes, and employee experience We also look into the crystal ball and ponder what the role of HR will in 2025This episode is a must listen for current and aspiring HR leaders eager to develop a winning culture, and harness digital and analytics. Support for this podcast is brought to you by ClickIQ - find out more at www.clickiq.co.uk. Hosted on Acast. See acast.com/privacy for more information.
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Jun 25, 2019 • 42min

How can HR become more Business Relevant? Interview with Nick Holley, Director of Learning at CRF

We hear a lot about how HR needs to change, particularly in regard to becoming more digital and analytical and all to deliver greater business value. But how can HR become more business relevant? That's the topic for this week's podcast where my guest is Nick Holley. Nick has extensive experience. Not only in researching key trends in HR. He was voted the fifth most influential thinker in HR by Human Resource magazine. He also works with major global businesses, but he also has a background in senior HR roles as a partner at Arthur Andersen and a Director of Global People Development at Vodafone.This gives Nick a highly focused commercial and practical outlook on HR. As well as running his own Consulting business. He is Director of Learning for the Corporate Research Forum. One of the largest HR networks in Europe where he runs open and bespoke in-company programs helping HR business partners, HR directors and Group HR directors become less HR and more business focused.  In our podcast Nick and I discuss:  How HR can prepare their organisations for a more ambiguous and disruptive world We talk about some of the traps that HR tends to fall into when using data We look at the characteristics required to be a successful CHRO and how that is changing We also look into the crystal ball and ponder what the role of HR will be in 2025This episode is a must listen for HR professionals looking to increase their business impact and position their organisations to be disruptors.  Support for this podcast is brought to you by ClickIQ - find out more at www.clickiq.co.uk. Hosted on Acast. See acast.com/privacy for more information.
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Jun 11, 2019 • 48min

HSBC's People Analytics Leader on building a People Analytics Team in a Global Organisation - Interview with Eden Britt, Head of People Analytics

In this week's episode we look at how to build a people analytics team in a global organisation. Being the Global Head of People Analytics in a large multinational is an exciting but at the same time challenging role. Building and structuring the team, developing your operating model, identifying the right projects and business sponsors as well as turning insights into outcomes, are just some of the key responsibilities involved. Factor in a new HR System that will go live simultaneously in over 80 countries to 250,000 employees and you really have a challenge on your hands.Our guest today faced this mountain and climbed successfully to the summit. Eden Britt combines being Group Head of People Analytics with the role of Chief Data Officer for HR at HSBC. He is one of the leading and most respected leaders in the People Analytics space and I always enjoy speaking to him.  In our podcast Eden and I discuss: Highlights and key learnings from the recent implementation of SAP SuccessFactors at HSBC and how this is helping drive people analytics What is involved in the Chief Data Officer for HR role, a role that is growing in a number of organisations around the world Eden’s insights on how he has built and structured the people analytics team at HSBC, including the mix between Global and local delivery Key challenges Eden has encountered and details of a couple of interesting projects the team has delivered What excites Eden most about people analytics along with his biggest concern  How the role of HR will evolve by 2025This episode is a must listen for anyone working in or interested in the people analytics space as well as anyone about to embark on or currently involved in an HR transformation. Support for this podcast is brought to you by Culture Amp - find out more at cultureamp.com. For more information on the future of HR and to subscribe to my weekly newsletter, be sure to check out www.myhrfuture.com  Hosted on Acast. See acast.com/privacy for more information.
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Jun 4, 2019 • 39min

Will Blockchain Disrupt the Future of HR Technology? Interview with Yvette Cameron, Founder and Principal Analyst at NextGen Insights

We're fond of hyping new technologies in HR, but I sense that the buzz around blockchain is actually being underplayed. Recent research by Accenture, which was published at the World Economic Forum in Davos found that if companies can unlock the value of workforce data whilst maintaining high levels of employee trust, the 600 biggest publicly listed companies in the world alone could unlock a combined value of 3 trillion dollars. One of the challenges to unlocking this value is the whole subject of data privacy and ownership. This is where Blockchain potentially comes in as it could fundamentally shift the status quo on employee data being owned by companies to a future where the data is very much owned by the individual worker and shared with its organisation. That’s the topic of this week’s podcast. Our guest this week is Yvette Cameron, Founder and Principal Analyst at Next-Gen Insights who is a true expert in the HR technology space having previously been Global Head of Strategy at SAP SuccessFactors and Research Director of Human Capital Management technology at Gartner. Yvette is working closely with a number of HR technology companies to think about how blockchain could be used to revolutionise the situation around data ownership. Will we see a new vendor enter the market and create this capability or will the HR tech companies themselves collaborate create something together?It's certainly a fascinating topic.  In our podcast Yvette and I discuss:  Firstly what Blockchain is and the impact it will potentially have on HR, HR technology and who owns employee data?  The consequent need for HR to evolve and embrace a digital mindset Some of the research that Yvette has done around the role of design thinking in creating the employee experience  Some of the challenges that organisations are facing around the topic of employee experienc And as always we'll talk about how the role of HR will have evolved by 2025. This episode is a must listen for HR leaders and professionals intrigued by blockchain and the opportunity it provides for HR as well as those involved in digital transformations and employee experience initiatives. Support for this podcast is brought to you by Culture Amp - find out more at cultureamp.com. For more information on the future of HR and to subscribe to my weekly newsletter, be sure to check out www.myhrfuture.com  Hosted on Acast. See acast.com/privacy for more information.
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May 28, 2019 • 32min

How to Create a Culture First Company - Interview with Didier Elzinga, CEO of Culture Amp

Welcome to the third episode of the first series of the Digital HR Leaders Podcast. This time we look at how to create a Culture First company.The renowned management guru Peter Drucker conceived the immortal phrase “Culture eats strategy for breakfast” and any company disconnecting the two is putting their success at risk. Indeed, there is mounting evidence of the clear business benefits in having a healthy and inclusive culture.But how do you create a Culture First company, and how do you measure your progress against a backdrop of greater employee expectations, rapid advances in technology and changing work models. Also, given the increasingly turbulent times in which we live, how do you adapt and evolve your company culture? Our guest today is Didier Elzinga, Founder and CEO at Culture Amp, one of the success stories in HR Tech in recent years and a company that passionately believes the world should be a better place to work. In this week's podcast, Didier and I discuss: How staying true to the Culture First ethos has helped propel Culture Amp’s impressive growth The key milestones in Culture Amp’s journey to date including the recent acquisition of Zugata and launch of its new predictive analytics features The 50,000+ strong People Geeks community and the upcoming Culture First conference in SF at the end of July (go here for more info www.culturefirst.com/2019) The challenges involved in being CEO of a fast-growing HR Tech company Finally, we also look ahead and ponder what the role of HR will be in 2025This episode is a must listen for senior HR leaders and anyone working in the fields of employee engagement and performance, diversity and inclusion, and people analytics. Didier is a very engaging and knowledgeable speaker, so I know listeners will enjoy this episode of the Digital HR Leaders podcast. Support for this podcast is brought to you by Culture Amp - find out  more at cultureamp.com. Also, please do visit myHRfuture.com to learn more about the future of  HR and visit myHRfuture.com/subscribe to subscribe to my newsletter, this podcast and our YouTube channel. Hosted on Acast. See acast.com/privacy for more information.

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