MAFFEO DRINKS

In this episode of MAFFEO DRINKS, host Chris Maffeo speaks with Hunter Gregory, Bar Manager at Maybe Sammy in Sydney, Australia, about scaling cocktail culture beyond the usual suspects and making premium cocktails accessible to everyday drinkers.The conversation explores Sydney's cocktail scene positioned "10 years behind London" despite having quality bars that rival global standards, but revealing how average consumers struggle with understanding enhanced cocktail experiences just like other cities.Hunter shares the origin story of Maybe Sammy's transformation from a serious hotel-style bar to an energetic showmanship destination when founder Stefano Catino bought a bubble gun from Kmart and decided "f**k it, let's have some fun."We examine the strategic use of mini martinis during happy hour as a trust-building gateway that gradually brings guests on a cocktail journey from classics to experimental drinks like milk-washed Negroni, Americano with Vegemite macadamia milk.The discussion covers how Asian cocktail trends increasingly influence Australian bars as European bartenders migrate eastward, the philosophy of "your guests are not always right, but they're always your guests," and why the shift from serving gin and tonics at 10pm to serving complex cocktails throughout the night represents six years of earned trust.Hunter provides insights on breaking down intimidating cocktail menus, managing consumer expectations around "serious" bar environments, and understanding that people seek experiences that make them feel better rather than just drinks.Timestamps:00:00 Introduction: Scaling Cocktail Culture to Wider Audiences02:15 Sydney Cocktail Scene: 10 Years Behind London06:30 Australian Drinking Culture: Amazing Bars vs Everyday Pubs09:45 The Demographic Challenge: Experience vs Getting Drunk13:20 Asian Influence on Australian Cocktail Trends17:40 Maybe Sammy Origin Story: From Stuffy to Fun21:25 The Bubble Gun Moment: Breaking Hotel Bar Barriers24:50 Show Business Philosophy: Serious About Craft, Not Ourselves28:10 Mini Martini Strategy: Building Trust Through Happy Hour32:15 Guest Journey: From Classics to Experimental Over Six Years35:40 Wrap up: Making Cocktail Culture Accessible and Fun

In this episode of MAFFEO DRINKS, host Chris Maffeo speaks with Matilda Andersson, Managing Director at Truth Consulting, about transforming how drinks brands approach consumer insights and market research.The conversation explores why traditional focus group research fails to capture authentic consumer behavior, and how ethnographic research (observing people in bars, homes, festivals, and unexpected locations) reveals the cultural truths that drive brand success.Matilda introduces "the trend of ignoring trends," explaining the critical difference between fast-moving fads (TikTok dances, viral flavors) and slow-changing cultural fundamentals (rituals, occasions, social connections) that brands should actually focus on.We examine the premium positioning trap where every brand claims to be premium, creating bland homogenization rather than differentiation.The discussion challenges conventional wisdom about Gen Z drinking habits, revealing they're drinking differently rather than abstaining, and explores why generational commonalities matter more than manufactured differences.Why occasions and rituals as more valuable strategic frameworks than demographic targeting, showing how brands must earn relevance in existing consumer moments rather than creating artificial ones.Key topics include participant observation methodology, brand self-awareness, cultural rituals in modern context, qualitative research integration with quantitative analysis, and how brands can actively shape culture rather than passively follow trends.Timestamps :00:00 - Introduction: Insights, Rituals & Cultural Role of Drinks02:15 - Matilda Andersson Background: Career in Consumer Insights & Drinks Industry05:30 - Cultural Role of Drinks: Historical Context & Modern Rituals08:45 - The Trend of Ignoring Trends: Fast vs Slow Cultural Change12:20 - How Brands Can Differentiate What's Worth Pursuing15:40 - Brand Self-Awareness & The Premium Positioning Trap19:10 - Understanding Your Brand's Core vs Chasing Competition22:35 - Probable Futures: Active Cultural Participation vs Passive Reception25:50 - The Spritz Example: When Trend-Chasing Goes Wrong28:20 - What is Ethnographic Research? Definition & Methodology31:15 - Real Insights Happen at the Bar (and McDonald's)34:25 - The Laziness Problem: Why Brands Don't Observe Enough36:50 - Gen Z Drinking Myths: They're Drinking Differently, Not Less39:20 - Generational Commonalities & Occasions Over Demographics42:10 - Wrap-up: Key Takeaways on Cultural Insights & Ethnographic Research

Continuing our previous conversation, Guillaume Lambrecht explains his trade fair strategy for building global presence with Supasawa, focusing primarily on his BCB Berlin approach. With distributors across 55 markets, through strategic trade show investments rather than individual country visits.This episode details his methods for maximizing trade fair ROI, including relationship-focused meetings, community building at industry events, and using trade shows as cost-effective alternatives to extensive international travel. Guillaume outlines how he leverages events like BCB Berlin to maintain distributor relationships and establish global brand presence.Covers trade show networking strategies, international distributor management through industry events, and approaches to global brand building via strategic fair participation.Timestamps:-00:00 Introduction: International Scaling Strategies for Small Beverage Brands- 05:37 Community-Driven Growth: Social Media and Organic Brand Advocacy Systems- 11:35 Relationship-Based Sales: Human-to-Human Business Philosophy for Global Markets- 19:31 Trade Show ROI Strategy: BCB Berlin Investment and International Networking Optimization- 38:04 Global Distribution: Route to Market and International Distributor Management- 45:12 Market Adaptation: COVID-19 Opportunities and Business Resilience Strategies- 52:30 Sustainable Expansion: Quality Relationship Management Across 55 Markets

In this episode of MAFFEO DRINKS, Guillaume Lambrecht explains his approach to creating market demand for Supasawa, a shelf-stable sour mixer, focusing primarily on his category creation methodology.We go through how he developed the product through 60-70 recipe iterations and managed customer validation through direct bar visits rather than traditional market research approaches.This episode details his methods for educating customers about operational problems they may not recognize, including face-to-face conversations, hands-on demonstrations, and using customer discovery as cost-effective alternative to extensive market analysis.Guillaume outlines how he leverages direct customer feedback to establish new product categories and build market awareness from zero recognition.Timestamps:00:00 Introduction: Market Validation for Unknown Categories and Invisible Problems05:37 Product Development Process: 60-70 Recipe Iterations and Customer Feedback Loops11:35 Customer Discovery: Face-to-Face Bar Visits and Problem Identification Techniques19:31 Market Segmentation: Skill-Based Bar Typologies and Operational Complexity Analysis32:45 Workflow Innovation: Pre-Batching Systems and Extended Shelf-Life Benefits38:04 Customer Education: Problem-Awareness Creation and Solution Positioning45:12 Market Creation Strategy: Category Establishment and Demand Generation Tactics

In this continuation of their conversation, Chris Maffeo interviews Federico Riezzo about modern cocktail classics, Villa Mamo's terroir-driven approach, and scaling cocktail culture. Federico reflects on cocktail legends like Douglas Ankrah and the era that created enduring drinks like the Pornstar Martini, Penicillin , and Breakfast Martini, while exploring why new cocktails struggle to achieve lasting status in today's social media environment.Learn about Villa Mamo, Federico's renovated 1786 Tuscan farmhouse and boutique hospitality venue, where he collaborates with local foragers to create hyper-local botanical cocktails using terroir-driven ingredients. Discover Federico's lower ABV cocktail philosophy that encourages extended social drinking experiences and better guest engagement.Chris and Federico examine the cocktail industry's workforce challenges, discussing how modern bartenders increasingly prioritize technical innovation over essential hospitality skills like guest reading and relationship building.Perfect for bar managers, hospitality professionals, cocktail enthusiasts, and anyone interested in sustainable cocktail culture, terroir-driven mixology, and the future of the bar industry.Timestamps :00:00 From Douglas Ankrah's Porn Star Martini to the other Modern Classics08:15 Cocktail Culture Gap Analysis16:30 Villa Mamo's Terroir Approach24:45 Lower ABV Philosophy and Social Drinking32:20 Industry Workforce Challenges40:04 Future of Hospitality and Scaling Culture

In this episode, Chris Maffeo talks to Federico Riezzo, hospitality veteran and founder of Villa Mamo (a Villa in Tuscany), about London's cocktail renaissance and why human connection beats technical skills in bartending. Federico shares his experience at legendary London cocktail bars like The Pharmacy, Lab, Sketch, and Sanderson Hotel during the cocktail revival of the late 1990s and early 2000s. Learn how exceptional bartenders combined technical excellence with infectious energy to create welcoming environments that prioritize guest experience over complex mixology.Chris and Federico explore how service philosophy transforms bartenders into "gatekeepers of sales" through trust-building techniques like spirit sampling and storytelling. Discover practical hospitality strategies that create memorable bar experiences, generate customer loyalty, and drive organic word-of-mouth marketing in the cocktail industry.Perfect for bartenders, bar managers, hospitality professionals, cocktail enthusiasts, and anyone interested in London's cocktail history and modern bar service excellence.Timestamps00:00 Introduction and Villa Mamo Overview08:15 London Cocktail Renaissance Era16:30 Service Philosophy vs Technical Skills24:45 Trust-Building Through Sampling32:20 Munich Bar Experience Example37:46 Gatekeepers of Sales Concept

Filiberto Amati, Founder of ‪AmatiAssociates‬ and Head of Partnerships at MAFFEO DRINKS, is a veteran of major spirits companies, including Campari and Di Saronno.He dissects the post-COVID reality facing the spirits industry, revealing how the pandemic created a temporary "shock" that artificially inflated off-trade volumes while disrupting traditional brand-building pathways.Drawing from his deep beverage industry expertise, Filiberto explains how consumption patterns are realigning to pre-pandemic trends—exposing brands that gained artificial traction during lockdowns without building genuine on-trade education or loyalty.The conversation explores how consumers increasingly practice "zebra-striping"—switching between categories within the same occasion—why cultural movements drive successful brand rituals from Aperol's orange visual cue to Corona's lime mythology, and how route-to-market consolidation is reshaping competitive dynamics across the fragmented spirits landscape.Timestamps:00:00 Introduction and COVID Impact Context03:45 Post-Pandemic Volume Normalization09:20 On-Trade Education Crisis Analysis16:15 Off-Trade vs On-Trade Dynamics23:30 Category Blurification and Zebra Striping Occasions28:45 Route-to-Market Consolidation Trends

Filiberto Amati, Founder of Amati & Associates and a seasoned executive from major spirits brands like Campari, dives into the seismic shifts in the global drinks ecosystem. He explains the "shrink for growth" strategy that spirits companies are adopting, moving from economies of scale to scope. The conversation reveals how divestitures by giants like Campari and Diageo are a response to investor pressures, and discusses opportunities for mid-tier players capitalizing on assets. This transformation could reshape industry dynamics for the next decade.

Ben Branson, the visionary founder of Seedlip, Sylva, and Seasn, revolutionized the non-alcoholic spirits landscape. He shares his journey from farming to launching the first distilled non-alcoholic spirit. Branson emphasizes the crucial step of building categories before brands in the drinks industry. He discusses the evolving market dynamics, the challenges of retail accessibility, and the importance of understanding cultural contexts. His insightful approach focuses on the influential '1000 people that matter' and the need for authentic storytelling in product development.

Join host Chris Maffeo as he chats with Kait Wilkes, an industry veteran with 15 years of global experience (just nominated #40 on the Drinks International Top 100 List). The episode was recorded during the Mirror Hospitality Expo, hosted by Mirror Bar in Bratislava (Just nominated #62 on 50 Best Bars).Kait shares her journey from bartending to advocacy, offering insights on navigating the drinks and hospitality industry. They discuss the different perspectives between bartenders and brands, the importance of a well-thought-out drink strategy, and how smaller brands can thrive. Kait also emphasizes the importance of long-term relationships, authenticity, and mentorship in the industry. Tune in to understand how to build a sustainable brand bottom-up and hear Kaits' expert advice for upcoming bartenders and brand advocates.Timestamps:00:00 Introduction to Maffeo Drinks Podcast00:26 Guest Introduction: Kait's Journey in the Drinks Industry03:35 The Disconnect Between Drinks and Hospitality Industries05:53 Building Authentic Brand Partnerships11:54 Challenges and Strategies for Small Brands18:26 Long-Term Brand Advocacy and Relationship Building21:25 Crafting a Purposeful Drink Strategy22:01 The Role of Drink Strategy in Brand Promotion22:32 Simplifying Cocktails for the Consumer24:22 Understanding Drink Trends and Market Adaptation28:07 Supporting Bartenders and Their Career Growth31:48 Navigating Cocktail Competitions37:04 Final Thoughts and Authentic Connections