The Dentalpreneur Podcast w/ Dr. Mark Costes

On today's episode, Dr. Mark Costes engages in a dynamic conversation with the accomplished Sydney Robinson, a first-generation university graduate with a Bachelor's degree in Healthcare Management. From an early age, Sydney recognized the significance of open communication, perseverance, and unwavering personal and professional integrity. A dedicated cornhusker transplant, she cherishes quality time with her wonderful family, the excitement of football, exploring the world through travel, and the realm of podcasting. Sydney's role as the Executive Director of Operations at Dental Success Network (DSN) provides her with a platform to exert her strategic prowess. She is responsible for shaping, implementing, and refining operational protocols and guidelines within the organization. This encompasses the development and execution of growth initiatives set by the CEO and COO. With an astute eye for talent, Sydney formulates job descriptions, manages the hiring process, oversees comprehensive employee training, and establishes performance evaluation benchmarks. Collaborating closely with department heads, she collaborates on financial planning and ensures cross-departmental operational alignment. Through vigilant financial scrutiny, she maximizes revenue margins and conducts meticulous budget reviews to optimize profitability. Sydney and Dr. Costes delve into crucial topics during their conversation. They explore the art of leadership pivoting, especially during critical moments like the loss of key team members. Sydney's insights into fostering appreciation among the team and setting clear expectations shine through. The dialogue underscores the significance of strategic hiring practices to prevent recurrent "crisis mode" scenarios. The concept of the "Success Tax" is an intriguing focus of the discussion. As an organization scales, the problems it faces tend to amplify. However, Sydney emphasizes that with personal growth and leadership development, one gains the ability to tackle more intricate challenges with finesse. For those eager to explore the wealth of knowledge within the Dental Success Network (DSN), make sure to check out the platform through this link: https://www.dentalsuccessnetwork.com/ EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

In this podcast, Dr. Summer Kassmel shares strategies for recognizing achievements and fostering open communication in dental practices. She emphasizes the importance of tracking progress, giving constructive feedback, and promoting transparent interaction. Dr. Kassmel also discusses the transformative potential of gratitude and acknowledgment in enhancing team morale. The episode explores the benefits of running a black belt level dental practice, the role of direct communication in resolving conflicts, and the advantages of hiring an assistant to maximize productivity and reach goals.

Dr. Mark Costes brings on Dr. Summer Kassmel, successful entrepreneur and dental practitioner, to discuss transformative strategies for dental practices. They delve into creating an environment that encourages growth, empowering team members, and providing exceptional patient care. The importance of an irresistible workplace culture, accountability, and consistent standards in dental offices are also highlighted. Stay tuned for Part 2 tomorrow!

On today's episode, Dr. Mark Costes sits down with Penny Reed, the Chief Growth Officer at eAssist Dental Solutions and author of "Growing Your Dental Business". Penny's journey from an IT manager at Walmart to a dental business expert brings a unique perspective to the table. With over 30 years of experience as a speaker and dental business coach, Penny shares invaluable insights. Discover how Penny's transition from an IT background to the dental industry shaped her expertise in successful practice growth. She discusses the art of integrating outsourced billing services effectively into private practices, a topic she champions as the Chief Growth Officer at eAssist Dental Solutions. Tune in as Penny delves into the realms of leadership and culture within a dental practice. She defines the essence of team culture and shares her insights on fostering a positive work environment that fuels growth. As a certified "Behavioral Consultant" and former Dale Carnegie Trainer, Penny's wisdom is not only practical but also backed by years of experience. Learn about the future plans with Penny and eAssist as she continues to empower dental practices. For those seeking Penny's expert assistance, feel free to reach out at penny.reed@eassist.me or contact her at 901-371-6295. Her wealth of knowledge and passion for dental practice growth make her a valuable resource in the industry. EPISODE RESOURCES www.dentalbilling.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes engages in an insightful conversation with Saba Arif, a trailblazer with a unique journey into the world of dentistry. Saba is not only the CEO and Founder of Smart Dental Compliance, but she's also a visionary entrepreneur who's making waves in the industry. The discussion delves into Saba's remarkable path to dentistry and her role at Smart Dental Compliance. This dynamic company offers a comprehensive solution for Dental Compliance, encompassing strategies to elevate business turnover, accredited staff training, and recruitment services. Whether you're an established practice or embarking on a new venture, Smart Dental Compliance is there to enhance your business and ensure outstanding customer service. Saba shares the spark that ignited her entrepreneurial spirit and led to the creation of Smart Dental Compliance. The conversation touches on the concept of compliance within the company and its significance. With a focus on Saba's role as the CEO and Founder, the dialogue explores the challenges she faced during the startup phase, with a spotlight on the recruitment aspect. Through the exchange, listeners gain insights into Saba's evolution as a leader and the long-term vision she holds for her business. Tune in for an illuminating discussion that showcases the dedication, innovation, and success that define Saba Arif's journey with Smart Dental Compliance. To explore more about Smart Dental Compliance, visit their website and discover the innovative solutions they offer to enhance dental practices and ensure compliance. EPISODE RESOURCES https://smartdentalcompliance.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes engages with two distinguished experts in the field of dentistry, Dr. Taher Dhoon and Dr. Daniel Briskie. Tune in as they delve into the world of treatment planning, specifically focusing on the revolutionary concept of All On X procedures. In this episode, Dr. Dhoon and Dr. Briskie take us on a comprehensive journey through the intricate realm of All On X treatments. With their combined mastery and expertise, they shed light on the critical aspects of determining suitable candidates for this transformative procedure. The concept of "carbon dating" emerges as a pivotal strategy to simplify complex decisions, enabling practitioners to present patients with the most practical and effective treatment options tailored to their needs. Discover the essential elements of team intake and preparation for a full treatment plan and case presentation. Our experts emphasize the significance of identifying the "Why" behind a patient's desire for an All On X procedure. This deeper understanding not only helps patients embrace the treatment but also fosters trust and commitment to the process. Dr. Dhoon and Dr. Briskie also share invaluable insights into addressing common objections and challenges that may arise during patient consultations. They provide strategic methodologies to navigate through these obstacles, ensuring patients are well-informed and confident in their decisions. The episode unfolds with a thoughtful exploration of financial discussions in the treatment planning process. The doctors deliberate on the doctor's role in discussing finances versus that of a team member, highlighting effective communication strategies that lead to better patient outcomes. Furthermore, the episode unravels the benefits of bundling and how it contributes to enhancing the patient experience. Delve into the complexities of insurance and discover the solutions to the most prevalent hurdles patients face on their journey towards All On X treatment. They then unveil the landscape of third-party financing and share insights into its frequency of use among patients. Gain a profound understanding of when dentists can expect All On X procedures to become profitable and embark on a transformative journey that offers both clinical and business success. As we wrap up this enlightening conversation, Dr. Dhoon and Dr. Briskie provide a sneak peek into the forthcoming surgical session at the Colorado Surgical Institute. To stay updated and informed, head over to coloradosurgicalinstitute.com. EPISODE RESOURCES coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes continues the engaging conversation with Paul Moore, Founder and Managing Partner of Wellings Capital. They dive deeper into Warren Buffett's investment principles and explore strategies for building enduring wealth. Introducing Paul Moore: As a seasoned entrepreneur with a diverse background encompassing engineering, business management, and real estate investment, Paul Moore brings a wealth of experience to the discussion. His journey from corporate America to successful entrepreneurship sets the stage for valuable insights. Expanding Investment Insights: The conversation shifts towards creating passive wealth and managing the balance between active involvement and quality of life. Paul and Mark highlight the importance of making deliberate choices and setting boundaries to prioritize meaningful experiences and relationships over excessive commitments. Unveiling True Investment Value: Listeners gain further understanding of the concept that an investment's value transcends its initial price tag. Paul and Mark delve into the significance of identifying businesses with robust competitive advantages or "moats," a philosophy that aligns closely with Warren Buffett's principles. If you missed Part 1 of this conversation, be sure to catch up and enhance your understanding of Warren Buffett's investment principles and Paul Moore's journey. EPISODE RESOURCES www.wellingscapital.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes engages in a conversation with Paul Moore, Founder and Managing Partner of Wellings Capital. They delve deep into Warren Buffett's investment principles and discuss how they can be applied for financial success. Introducing Paul Moore, the Managing Partner of Wellings Capital. With a background that includes an engineering degree, an MBA, and a journey in entrepreneurship, Paul's experiences have led him to a focus on real estate investment and wealth preservation. Key Investment Insights: The conversation begins with exploring the idea that the worst deals are often made in the best times, while the best deals can emerge in challenging times. Paul and Mark discuss the significance of generating passive income for long-term wealth accumulation. They also dive into the concepts of intrinsic value and market efficiency in investment decision-making. Navigating Investment Challenges: The importance of competence in making investment decisions outside one's comfort zone is discussed. The conversation also touches on the balance between risk and returns, shedding light on how seasoned investors manage this trade-off. Paul and Mark introduce the concept of "skinny dipping" and its relevance to investment strategies. They elaborate on how market turbulence can expose the strengths and weaknesses of investments. Stay tuned for Part 2 of this episode to gain a comprehensive understanding of Buffett's investment rules and how to build wealth strategically. EPISODE RESOURCES www.wellingscapital.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes engages in a conversation with the accomplished Dr. Chris Bowman, a distinguished dentist, speaker, and author based in Charlotte. Dr. Bowman is the founder of Advanced Dentistry of Charlotte, a practice that has earned him a position in the top echelons of dentists nationwide, ranking among the top 5-10% in the field. Dr. Bowman's expertise spans across various domains including cosmetic dentistry, adult orthodontics, gum rejuvenation, sleep apnea treatment, and sedation dentistry. His commitment to advancing the dental profession led him to establish Dental Insiders in 2005. This platform offers coaching and training to dental professionals and teams, with a global reach spanning over 3100 professionals. During the conversation, the spotlight turns to Dr. Bowman's remarkable course, the "Get More YES's" Advanced Dental Communications course. Listeners gain insights into the comprehensive coverage of the course material and its potential impact. Dr. Bowman shares how the strategies and techniques from the course can be practically implemented to transform dental practices. As a Clinical Instructor for Six Month Smiles, Dr. Bowman's influence extends into the realm of education. His speaking engagements at prestigious dental events like Yankee Dental Congress and Excellence in Dentistry's "Spring Break" Seminar highlight his prominence in the field. His contributions to leading dental publications and forums showcase his dedication to sharing valuable insights and knowledge. Tune in to this engaging episode to learn from Dr. Chris Bowman's wealth of experience and discover how his courses can elevate dental communications and practice strategies. To explore Dr. Chris Bowman's "Get More YES's" Advanced Dental Communications course and other valuable offerings, visit his website to unlock a world of impactful insights and transformational learning. EPISODE RESOURCES www.GettingPatientsToYes.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we continue with Part 2 of the webinar, "Total Hygiene Solutions: A Deep Dive Workshop with Dr. Ben Kacos," brought to you by the Dental Success Network (DSN). In this episode, we're joined by Dr. Mark Costes and Ashlee Hirschfeld, COO of DSN and founder of GSDQueen, along with the brilliant Dr. Ben Kacos. Delve into the intricate realm of dental practices as Dr. Kacos unveils the significance of the crown and bridge warranty, linking it to the next crucial hygiene appointment at crown delivery. Explore the world of recall and activation strategies, harnessing the power of technology to engage patients via text and email, with personalized text-video messages coupled with enticing offers. Furthermore, discover valuable coding insights encompassing Irrigation and Scaling in the presence of gingivitis (D4921, D4346, D110, D1206). As the conversation deepens, unravel oral systemic facts concerning gum infection, highlighting the profound interconnectedness of oral health and overall well-being. We hope you've found this two-part series immensely valuable. To take your knowledge to the next level and to benefit from Dr. Ben Kacos' expertise, contact Liz Murphy at admin@truedentalsuccess.com to register for his comprehensive course on Total Hygiene Solutions. EPISODE RESOURCES https://registration.socio.events/e/hygiene https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast