Tearsheet Podcast: Exploring Financial Services Together cover image

Tearsheet Podcast: Exploring Financial Services Together

Latest episodes

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Jan 31, 2022 • 21min

‘If you build a community, you won't become a commodity’: Boast AI’s Lloyed Lobo

Welcome to the Tearsheet Podcast. I’m Tearsheet editor in chief, Zack Miller. I like to say that it takes a village to raise a fintech firm. You can really see the power of the ecosystem when it comes to successful companies in our space like Square and Plaid. Lloyed Lobo has seen first hand the power of having an audience. Launched in a spare bedroom with pizza nights, the community he co-founded, Traction, now numbers 100,000 people building companies. Lloyed’s company, Boast AI, has seen the fruits of this community. It helps companies apply for R&D tax credits. With a newly formed fund of $100 million, it also helps tech firms finance their credits. We talk about the power of community and how it can help find early fans and customers for a novel concept. Lloyed shares his experience building Boast and how smaller firms are now able to tap these credits that previously were accessible by some of the largest tech companies. Boast uses a hybrid tech and human delivery model – Lloyed talks about that, too. Lloyed Lobo is my guest today on the Tearsheet Podcast.
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Jan 28, 2022 • 29min

The Challengers 16: SoFi gets a charter, N26 rethinks product-led growth, Starling goes platform

In this episode of The Challengers, Josh Liggett and Zack Miller explore Sofi's move to get a bank charter and what it may mean for the company, as well as for its platform business, Galileo. Josh and Zack talk about N26's recent admission that in a push to globalize, it missed the move to crypto. . Lastly, your hosts discuss the UK's Starling Bank and its move to become a platform. Josh and Zack discuss how good unit economics enable challenger banks -- particularly ones focused on B2C -- to turn into software plays, supporting banking products and services for other fintechs.
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Jan 24, 2022 • 20min

Truist Ventures wants to bring 'surprise and delight' to financial services through its investments

Welcome to the Tearsheet Podcast. I’m Tearsheet editor in chief, Zack Miller. Some of the largest banks in the US have active venture investing arms. They may differ in how they’re structured but for firms like Truist, their fintech portfolios are about getting a seat at the table with innovative firms. Partnerships are important, as well as insights into their portfolio companies’ product development cycles. And of course, these funds are looking for eventual ROI on their venture investments. Truist Venture’s Venessa Vreeland and Christina Russ join me on the podcast to talk about the composition of their fintech investment portfolio as well as trends that underlie some of their investment theses. Lastly, we look outward, as my guests discuss opportunities they see to invest in today’s market. Vanessa Vreeland and Christina Russ are my guests today on the Tearsheet Podcast.
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Jan 20, 2022 • 21min

'The conversation in bank boardrooms now is can we digitize fast enough?': Numerated's Dan O'Malley

Welcome to the Tearsheet Podcast. I’m Tearsheet’s editor in chief, Zack Miller. If you want to understand just how imperative it is for banks – particularly community banks – to move to digital, you’re going to want to listen to Dan O’Malley. Dan’s a co-founder and CEO of Numerated, a firm that digitizes the loan experience. He’s working with over 100 FIs who he believes are finally getting the gospel on the need to digitize. For smaller banks that have differentiated on service, the next step is to automate with technology. And if they can’t or don’t do it fast enough, Dan actually believes it’s an existential issue for thousands of financial institutions in the U.S. Dan O’Malley is my guest today on the Tearsheet Podcast.
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Jan 19, 2022 • 18min

‘Fintechs understand who their customer is, and build for them’: BlueVine’s Herman Man

The following was produced by Tearsheet Studios. We worked with small business lender BlueVine to produce a four part series on creating financial solutions serving historically underserved small businesses. In this episode, Tearsheet editor in chief Zack Miller spoke with Herman Man, CPO of BlueVine, about the importance of customer-product fit, and what’s next for digital-first banking solutions and the fintech ecosystem.
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Jan 12, 2022 • 20min

'It's more fun battling over 150 basis points than than 10 basis points': Tern's Brion Bonkowski

Welcome to the Tearsheet Podcast. I’m Tearsheet’s editor in chief, Zack Miller. 2022 is here and I’m beginning to meet and talk to a growing number of embedded finance platforms that may be new brands but have deeper, longer roots in the space. Tern is one of those companies. Brion Bonkowski is the founder and CEO of Tern. Tern’s a low code/no code embedded finance platform that provides onboarding, issuing, and payouts solutions. Tern was created to acquire another firm – US Unlocked – which issues virtual cards for people living overseas to buy stuff in the U.S. Tern works with firms like PTOGenius to embed payments and money movement either as an API or used as a white label solution. Brion discusses the growing no-code/low code trend and where he’s seeing growth in that space. We talk about how Tern competes and differentiates itself in a growing field and what Brion and Co have in store for 2022. Brion Bonkowski is my guest today on the Tearsheet Podcast.
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Jan 5, 2022 • 26min

Behind Green Dot's embedded finance business with Amit Parikh

Welcome to the Tearsheet Podcast. I’m your host, Tearsheet’s editor in chief, Zack Miller. This following is part of a new series we’re running. It’s called the Big Bank Theory, and it’s all about the future of banking. We see three options going forward: in the march towards digital, people will gravitate towards the digital arms of incumbent banks, give their business to new upstart challenger banks, or the biggest opportunity, which is to bank with the brands they love. Through embedded finance, people are increasingly turning to companies they frequent often -- whether it's a big retail player like Walmart or SMB accounting software like QuickBooks -- to plan, store, and move money around. The following series includes content from Tearsheet’s Big Bank Theory Conference, held in November 2021. Green Dot’s an interesting player in the Embedded Finance market. It already powers financial service for firms like Apple, Uber, and Walmart. Combine that with an extensive prepaid business, a direct bank, and its own banking license and you can begin to see where the business is headed. Green Dot already banks tens of millions of customers and you can get a sense of the scale – it almost feels like it’s just getting started. I spoke with Green Dot’s Amit Parikh who heads up the firm’s platform business. He has an extensive payments background, most recently at Apple. We chatted about Green Dot’s platform strategy and the role it plays in brands’ financial ecosystems. Amit shared some of what he saw are the drivers of innovation in embedded financial services and where the opportunities exist for further growth. Here’s my interview with Green Dot’s Amit Parikh.
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Dec 28, 2021 • 21min

‘We're taking everything Gusto built and making it available as a platform’: Gusto’s Tomer London

Welcome to the Tearsheet Podcast. I’m Tearsheet editor in chief, Zack Miller. 2021 was a year for payroll data. Payroll data continues to open up new possibilities and use cases, tapping into sources of income. While data matters, we’re also seeing payroll providers themselves move into fintech. Gusto services 200,000 businesses and teans with modern payroll, benefits, and HR. Gusto has also moved decidedly into fintech, launching Gusto Wallet. Employees on the Gusto platform get early access to their paychecks, banking, savings, and emergency funds through their payroll provider. Co-founder and CPO Tomer London joins us on the podcast to discuss the increasing importance of modern payroll and the opportunities it opens up for fintech services and products. Gusto’s Tomer London is my guest today on the Tearsheet Podcast.
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Dec 22, 2021 • 29min

'With income data, you can start to creatively rethink the paradigm of credit': Pinwheel's Kurt Lin

Welcome to the Tearsheet Podcast. I'm Tearsheet's editor in chief, Zack Miller. If data is the underpinning of modern finance, payroll data is expanding the pie. Early data firms like Plaid, MX, and Finicity made it easier for lenders and other fintech apps to access banking data. But now, firms like Pinwheel and Argyle are opening up payroll data. Traditional W2 work is evolving in the gig economy and being able to access payroll data wherever it resides creates new opportunities to serve customers. On today’s podcast, we have Kurt Lin, co-founder and CEO of Pinwheel. Lin’s vision is that over time, lenders will use the firm’s payroll API to track their borrowers’ financial health longitudinally. Fintech firms can assess borrowers’ current income, whether they’re showing up for shifts, whether they’re getting paid consistently. We’re at the beginning stage of payroll connectivity and Lin shares some interesting insights into current use cases, based off of income verification, direct deposit switching and payroll-linked lending. Lastly, we talk about where Pinwheel and payroll connectivity are headed in the future. Kurt Lin is my guest today on the Tearsheet Podcast.
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Dec 16, 2021 • 26min

How Intuit builds embedded finance around customer benefits

Welcome to the Tearsheet Podcast. I’m your host, Tearsheet’s editor in chief, Zack Miller. This following is part of a new series we’re running. It’s called the Big Bank Theory, and it’s all about the future of banking. We see three options going forward: in the march towards digital, people will gravitate towards the digital arms of incumbent banks, give their business to new upstart challenger banks, or the biggest opportunity, which is to bank with the brands they love. Through embedded finance, people are increasingly turning to companies they frequent often -- whether it's a big retail player like Walmart or SMB accounting software like QuickBooks -- to plan, store, and move money around. The following series includes content from Tearsheet’s Big Bank Theory Conference, held in November 2021. When I give examples of embedded finance, I typically mention Intuit. What the software company has done -- marrying the tracking and forecasting of money together with the actual movement of money, banking, lending -- points to the power of embedded finance. And it’s still early innings for the power of putting banking, payments, and lending where users need it most. For Intuit, the SMB customer is the core focus. I chatted with Rania Succar, svp of the QuickBooks money offerings, about how Intuit builds embedded finance around her customers’ benefits. We dive into why that’s so important, with concrete examples of how Intuit determines what to offer and how it prioritizes its pipeline. We also talk about the opportunities to go deeper and broader in serving the SMB with embedded finance. Here’s my conversation with Rania Succar.

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