Maintainable Nails: Bonus Episode 06Robby speaks with Mark Adams, who is known by his friends and family as, "Mark." On this episode, he shares his lessons from having attended Burning Man several times, taking care of your infant's nails, and bridging the gap when two people move-in together and need to intermix their nail tools.Subscribe to Maintainable on:Apple PodcastsOvercastSpotifyOr search "Maintainable" wherever you stream your podcasts.Join the discussion in the Maintainable Discord Community Subscribe to Maintainable on:Apple PodcastsSpotifyOr search "Maintainable" wherever you stream your podcasts.Keep up to date with the Maintainable Podcast by joining the newsletter.

Maintainable Nails: Bonus Episode 05Robby speaks with Amy Michelle Sorensen, former NedX speaker and self-described "nails for life" coach. Amy digs into her research findings from a several year study on wine and nails, long-term care, supplements, and navigating remote nail coaching during a global pandemic.Helpful LinksTwitterLinkedInSubscribe to Maintainable on:Apple PodcastsOvercastSpotifyOr search "Maintainable" wherever you stream your podcasts.Join the discussion in the Maintainable Discord Community Subscribe to Maintainable on:Apple PodcastsSpotifyOr search "Maintainable" wherever you stream your podcasts.Keep up to date with the Maintainable Podcast by joining the newsletter.

Maintainable Nails: Bonus Episode 04Robby speaks with Logan Luke Tyler Tanner, acclaimed motivational life coach, author, and speaker. Logan Luke Tyler shares his rationale for why it's important to focus, first, on clean nails and then to focus on the additional layers, overcoming nail biting,  and the future of keyboards.Helpful LinksBioLinkedInSubscribe to Maintainable on:Apple PodcastsOvercastSpotifyOr search "Maintainable" wherever you stream your podcasts.Join the discussion in the Maintainable Discord Community Subscribe to Maintainable on:Apple PodcastsSpotifyOr search "Maintainable" wherever you stream your podcasts.Keep up to date with the Maintainable Podcast by joining the newsletter.

Maintainable Nails: Bonus Episode 03Robby speaks with Erica Tafavoti, food blogger, beverage temperature conisseur, and podcast host. Erica shares her perspective on maintenance before sporting, those awkward, tender...moments, mental health during before and during a global pandemic, getting the perfect hand photo, and discuss her new podcast.Helpful LinksBioLinkedInPodcast: Unwell with EricaSubscribe to Maintainable on:Apple PodcastsOvercastSpotifyOr search "Maintainable" wherever you stream your podcasts.Join the discussion in the Maintainable Discord Community Subscribe to Maintainable on:Apple PodcastsSpotifyOr search "Maintainable" wherever you stream your podcasts.Keep up to date with the Maintainable Podcast by joining the newsletter.

Maintainable Nails: Bonus Episode 02Duncan doesn't think Robert is asking a good question, but it isn't the right question. In this discussion, they dig into the tyranny of the mammalian genetic legacy, the future of maintainability, investing in new ventures, pandemic vaccines, and being an ethical consumer on Earth and in space.We steer clear of any current legal disputes that Duncan is involved in.Subscribe to Maintainable on:Apple PodcastsOvercastSpotifyOr search "Maintainable" wherever you stream your podcasts.Join the discussion in the Maintainable Discord Community Subscribe to Maintainable on:Apple PodcastsSpotifyOr search "Maintainable" wherever you stream your podcasts.Keep up to date with the Maintainable Podcast by joining the newsletter.

Maintainable Nails: Bonus Episode 01Robby speaks with Shannon Jackson about existing in the life you have vs the one you want, long-term maintenance, the benefits of stickers, remote consultations, frito dust, and gutter nails that don't belong to you.Helpful LinksBioLinkedIn[Book Recommendation] Untamed, Glennon DoyleSubscribe to Maintainable on:Apple PodcastsOvercastSpotifyOr search "Maintainable" wherever you stream your podcasts.Join the discussion in the Maintainable Discord Community Subscribe to Maintainable on:Apple PodcastsSpotifyOr search "Maintainable" wherever you stream your podcasts.Keep up to date with the Maintainable Podcast by joining the newsletter.

In this episode of Maintainable, Robby is joined by Brian Scanlan, Principal Systems Engineer at Intercom. Brian shares insights into how Intercom has successfully implemented a volunteer-led on-call support system, emphasizing the importance of meaningful alarms and a consistent software environment.Summary of Topics[00:05:32] Introduction to the Guest's Background: Brian Scanlan discusses his role at Intercom and his experience with on-call practices.[00:15:10] Developing a Volunteer-Led On-Call System: Brian explains how Intercom transitioned to a volunteer-led on-call system, ensuring that alarms are meaningful and actionable.[00:20:00] The Role of Consistent Software Architecture: The impact of Intercom’s monolithic Ruby on Rails architecture on simplifying on-call duties.[00:29:46] Managing Technical Debt as Velocity Risks: Brian describes how Intercom manages technical debt through a velocity risk framework.[00:38:45] Improving Deployment Processes: The evolution of Intercom’s deployment processes, reducing the time from merge to production.[00:43:32] Treating Internal Tools as a Product: The importance of treating internal tools with the same care as external products, focusing on usability and impact.[00:50:56] Encouraging Small Wins in Productivity: How Intercom encourages engineers to address small productivity issues to prevent larger problems.[00:51:39] Balancing Innovation with Stability: Intercom’s conservative approach to engineering and how it helps maintain a stable product.Key TakeawaysMeaningful Alarms: Ensure that all alarms are actionable and represent real or inevitable customer pain.Consistent Architecture: A consistent software environment, like Intercom's Ruby on Rails monolith, simplifies on-call duties and allows for greater flexibility across teams.Velocity Risk Framework: Managing technical debt by quantifying its impact on velocity helps prioritize the most impactful work.Continuous Improvement: Regular reviews and continuous improvement are essential for maintaining a sustainable on-call system.Product-Focused Engineering: At Intercom, the emphasis is on building products, not just writing code, ensuring that engineers are focused on delivering value.Helpful LinksIntercom's Engineering SiteBrian's TwitterBrian's LinkedIn[Book Recommendation] Choice Theory: A New Psychology of Personal Freedom, William Glasser Subscribe to Maintainable on:Apple PodcastsSpotifyOr search "Maintainable" wherever you stream your podcasts.Keep up to date with the Maintainable Podcast by joining the newsletter.

Robby speaks with Alexandre Omeyer, Co-founder and CEO of Stepsize. They discuss how high-quality software requires team ownership, some traits of well-maintained software, and the different sizes of technical debt. Alexandre also shares advice on how engineers can step up and take action today.Helpful LinksStepsize's WebsiteStepsize on TwitterAlexandre on Twitter[Book Recommendation] Drive, Daniel H. PinkSubscribe to Maintainable on:Apple PodcastsOvercastSpotifyOr search "Maintainable" wherever you stream your podcasts.Join the discussion in the Maintainable Discord Community Subscribe to Maintainable on:Apple PodcastsSpotifyOr search "Maintainable" wherever you stream your podcasts.Keep up to date with the Maintainable Podcast by joining the newsletter.

Robby speaks with Roopak Venkatakrishnan, Engineering Manager at Bolt. They discuss why it's important to document the weird things and strategies for keeping your system easy to begin developing in. Roopak also talks about why we end up with silos of knowledge and how to alleviate that problem.Helpful LinksRoopak's WebsiteRoopak on TwitterRoopak on LinkedInSwissknife CircleCI orbSubscribe to Maintainable on:Apple PodcastsOvercastSpotifyOr search "Maintainable" wherever you stream your podcasts.Join the discussion in the Maintainable Discord Community Subscribe to Maintainable on:Apple PodcastsSpotifyOr search "Maintainable" wherever you stream your podcasts.Keep up to date with the Maintainable Podcast by joining the newsletter.

Robby speaks with Benjamin Wood, CEO and Co-Founder of Hint. They discuss the importance of being able to iterate quickly, and the optimal code-to-test ratios. Benjamin also talks about the pros and Cons of using Monkey Patching, as well as suggestions for where to prioritize tests on a legacy Ruby on Rails application.Helpful LinksHint.ioGithub.com/hintmedia/railsdockBenjamin on Twitter[Book Recommendation] The E-Myth Revisited, Michael E. GerberSubscribe to Maintainable on:Apple PodcastsOvercastSpotifyOr search "Maintainable" wherever you stream your podcasts.Join the discussion in the Maintainable Discord Community Subscribe to Maintainable on:Apple PodcastsSpotifyOr search "Maintainable" wherever you stream your podcasts.Keep up to date with the Maintainable Podcast by joining the newsletter.