Get Paid For Your Pad | Airbnb Hosting | Vacation Rentals | STR Revenue Management

Today I chat with John Oden, superhost with properties in Nashville and Florida. John hosts his properties with his wife Ellen under the brand Stay in the South. He's a firm believer in offering his guests the best hospitality possible by creating outstanding guest experiences. Here's how he does it.We really focus on building a great guest experience, and we do so by making sure we absolutely nail the basics. Cleanliness is #1 - we are fanatical and impress that upon our housekeepers, who are wonderful. Getting our technology right - the fastest WiFi we can get in every property. We have just gone through a round of HD-TV updates where we have a HD-TV with cable and WiFi in every living room and each bedroom. The last two homes we updated, we went with 4K TVs.Coffee! Guests love it - we have a Keurig coffee system in each property and are also adding a secondary drip coffee maker in each property for those who prefer it.Lighting - we use LED lighting everywhere, inside and out. Almost eliminates bulb changing. Dusk-to-Dawn lights outside, and festive string lights over the outdoor courtyards and decks. Prior to guest arrival, we have all the TVs on, and have the place lit up so the guests arrive to a bright and lively space. Especially important when guests arrive after dark so they aren't trying to find their way through the shadowsBeverages - we provide bottles of water in the fridge, coffee service with sweeteners, creamers, tea bags, tea kettle.We also ask about guests preferred beverage, maybe a bottle of red or white wine, craft beers or even something totally different. We have that waiting upon their arrival.Personal hand-written note in the guest book, welcoming the guest by name, thanking them for booking with us and encouraging them to call or text anytime if they have a questionWe contact our guest immediately upon booking, or even inquiry, and offer our local expertise to help them find things they might not find on their own. We ask them about their plans and things they would like to see and do, and make suggestions based on our local knowledge.We communicate multiple times before, during and after the guests stay.We publicly respond to every guest review, 93% of which are five-star. We thank the guest for choosing our place and booking their stay, thank them for their kind words and for taking care of our place.We don't sweat the small stuff. Glasses get broken occasionally. Towels or linens get a stain, or small items go missing. The cost of these things in trivial in the big picture, and we'd never try to recover costs from guests from these small issues. Cost of doing business.My goal is to respond to every inquiry, booking or question in less than five minutes. With phone, text, email, and OTA apps on my smartphone in my hand, I hit this goal most of the time. Always within less than an hour. Typically within minutes.We aim to build a relationship with our guests from first inquiry. We aim to begin building goodwill long before the guests arrive at our property. By the time they arrive, we have a relationship, and this helps if problems come up (Internet outage, house mechanical issue, etc) and if an issue does arise, we get on it immediately.We realize we can't make everyone happy all of the time. When we have the (very rare) unreasonable guest, we deal with them graciously, and let it go.We care about our community. Every one of our properties was an abandoned disaster when we acquired. We have saved all of our properties from abandonment and have returned them to a beautiful state, which increases the value of the entire community. We make it clear that our houses are not party houses, that quiet hours are to be observed and that we expect guests to be respectful of our neighbors and neighborhood. Hosted on Acast. See acast.com/privacy for more information.

Today I chat with my good friend Jesse Krieger, who helped me publish Get Paid For Your Pad in 2014. Jesse has since grown his publishing business and has published over 50 books. But the topic for today is how Jesse rents out his primary residence in Las Vegas on Airbnb when he is out of town.Jesse has branded his listing as "The Publishing Palace" and makes the listing stand out by having a primary photo that shows his backyard during a wedding party.He also has given his home a lot of character by having themed rooms each with its own mural (created by former podcast guest Annie Kim, see podcast episode 245, How to Integrate Art in Your Airbnb)Jesse also shares how he almost missed a flight after his neighbour pranked him into thinking his guests were throwing a massive party at his house.Enjoy!Connect with JesseEmail: jesse@jessekrieger.comAirbnb Listing: The Publishing PalaceWebsite: Lifestyle Entrepreneurs PressConnect with JasperEmail: jasper@getpaidforyourpad.comTwitter: @GetPaidForUrPadInstagram: @GetPaidForYourPad Facebook: www.facebook.com/getpaidforyourpadAirbnb News Facebook GroupTo subscribe to the podcast, please use the links belowClick Here to Subscribe via iTunesClick here to Subscribe via Stitcher (Android users)If you like the show, please consider leaving the show a review in iTunesor Stitcher. A couple minutes of your time can help the show immensely! Thanks! Hosted on Acast. See acast.com/privacy for more information.

It's that time of the year again, the deadline for filing US taxes is April 15th. Reason enough to invite Miguel Centeno on the show to explain what Airbnb hosts need to know when filing their taxes and how they can avoid paying the IRS too much of course.In addition to taxes, we also talk about investment insights that Miguel has gained over the years by filing the taxes of thousands of Airbnb hosts all over the US. One observation he has made is that a lot of his rural clients are outperforming those located in the big (sub)urban areas such as New York and Los Angeles.Miguel has also personally joined the Airbnb tribe as he has invested in a beach front property in Baja California. We discuss the purchase process, the approach to renovating the property and the performance that Miguel is expecting.Last but not least, Miguel is offering listeners a $50 discount on tax filings. Go to https://sharedeconomycpa.com/gpfyp/to take advantage of this offer or simply mention that you've listened to this podcast. Connect with MiguelEmail: miguel@sharedeconomycpa.comWebsite: https://sharedeconomycpa.comConnect with JasperEmail: jasper@getpaidforyourpad.comTwitter: @GetPaidForUrPadInstagram: @GetPaidForYourPad Facebook: www.facebook.com/getpaidforyourpadAirbnb News Facebook GroupTo subscribe to the podcast, please use the links belowClick Here to Subscribe via iTunesClick here to Subscribe via Stitcher (Android users)If you like the show, please consider leaving the show a review in iTunesor Stitcher. A couple minutes of your time can help the show immensely! Thanks! Hosted on Acast. See acast.com/privacy for more information.

Today's guest is Jeremy Mays, CMO and co-founder of GuestBook. He and his team have recently released an eBook called "108 Tips, Tricks, Ideas & Techniques For Property Managers." (Download a free copy here).I have read the entire book and selected my favourite tips from every category and discuss these with Jeremy.HospitalityLeave hand-written thank you notes at the propertiesSmell – Vanilla is a great smell. Wall plug ins. Candles and various air fresheners.Scaling your businessMeet with Investor Organizations: A major portion of the local vacation rental inventory may be owned by a group of investors. Find out more info about these groups and market to them as it might equate to multiple units, not just one here or there.Develop a presentation that you give to all prospective clients: Develop a great “pitch deck” that talks about the many reasons why owners should pick your company over others.Team Building & ManagementALWAYS show your staff how much you appreciate them: Your team is on the front lines and always be doing things to thank them for their hard work.CommunicationsI would recommend setting up a back end group chat on instant messaging apps like whatsapp / telegram as almost everyone uses it these days.EfficiencyHave plenty of sheets, towels available so that you don’t have to do the laundry in the short amount of time between staysInterior DesignInclude a luggage rack. It will save your furniture from dirty suitcases and bags and it’s great to help guests pack / unpack.General operationsFoster Positive and Lasting Relationships with residents and owners. Always be thinking of ways to surprise or bring a smile to your ownersProfitabilityFill up calendar gaps by offering your guests to extend their stayMarketingMake short videos about what makes your market unique: Interview local restaurants, best surf spots, best hiking trails, local hang outs, surf shops, best sushi place in town and all points in between. Promoting these hot spots will drive traffic to your site and also result in more units and more bookings.Connect with JeremyEmail: jasper@getpaidforyourpad.comWebsite: GuestBookConnect with JasperEmail: jasper@getpaidforyourpad.comTwitter: @GetPaidForUrPadInstagram: @GetPaidForYourPad Facebook: www.facebook.com/getpaidforyourpadAirbnb News Facebook GroupTo subscribe to the podcast, please use the links belowClick Here to Subscribe via iTunesClick here to Subscribe via Stitcher (Android users)If you like the show, please consider leaving the show a review in iTunesor Stitcher. A couple minutes of your time can help the show immensely! Thanks! Hosted on Acast. See acast.com/privacy for more information.

Airbnb acquires Hotel Tonight Hosted on Acast. See acast.com/privacy for more information.

Detailed report on how this Airbnb in Cali is doing Hosted on Acast. See acast.com/privacy for more information.

Illegal hotel business sued by NYC, Airbnb focusses on China & India Hosted on Acast. See acast.com/privacy for more information.

Today I talk to Alexander Limpert, CEO and founder of GuestReady, one of the leading property management companies for short term rentals.Alexander used his experience working for Food Panda to start GuestReady. His vision was to create a system that would allow him to scale the business quickly. As part of this vision he built in-house software to manage the units, which was crucial to his success.Alexander plans to make this software available to other property managers in the future to help them expand their business.Topics include:* Why Alexander started Guest Ready* Why he chose to start in multiple locations in different continents* The biggest challenges he faced building the business* How he scaled from 0 to a 1000 listings in less than three years* How he has managed to achieve close to five star ratings across all his listingsConnect with AlexanderEmail: alexander.limpert@guestready.comWebsite: www.guestready.comConnect with JasperEmail: jasper@getpaidforyourpad.comTwitter: @GetPaidForUrPadInstagram: @GetPaidForYourPad Facebook: www.facebook.com/getpaidforyourpadAirbnb News Facebook GroupTo subscribe to the podcast, please use the links belowClick Here to Subscribe via iTunesClick here to Subscribe via Stitcher (Android users)If you like the show, please consider leaving the show a review in iTunesor Stitcher. A couple minutes of your time can help the show immensely! Thanks! Hosted on Acast. See acast.com/privacy for more information.

How to make money renting out RVs Hosted on Acast. See acast.com/privacy for more information.

In today´s episode I talk with Blake, Airbnb host in Melbourne. He appeared on the podcast in October, when we talked about the Airbnb plus application process. Blake has two listings in Melboune, one regular Airbnb listing and one Airbnb Plus listing. We chat about how Airbnb plus listings differ from regular ones. Blake has a lot less control over what´s being displayed in his plus listing.The description is almost entirely composed by Airbnb. The order of the photos that are being displayed is also determined by Airbnb. Not by actual employees, but by an algorithm.As a result, the cover photos for each of the spaces in his listing, such as the bedrooms, the kitchen and the living room, are not the best pictures to show. The way that Airbnb selects the order of the photos seems to be completely random.There´s also no place to add captions, instead Blake can only select a few characteristics of what´s being showed in the photo.Check out Blake´s Airbnb Plus listing Connect with JasperEmail: jasper@getpaidforyourpad.comTwitter: @GetPaidForUrPadInstagram: @GetPaidForYourPad Facebook: www.facebook.com/getpaidforyourpadAirbnb News Facebook GroupTo subscribe to the podcast, please use the links belowClick Here to Subscribe via iTunesClick here to Subscribe via Stitcher (Android users)If you like the show, please consider leaving the show a review in iTunesor Stitcher. A couple minutes of your time can help the show immensely! Thanks! Hosted on Acast. See acast.com/privacy for more information.