How to Be Awesome at Your Job

Roger Dooley talks about how eliminating friction at work can lead to better productivity.— YOU'LL LEARN — 1) The cardinal rule of friction. 2) How to reduce the friction of meetings. 3) How mistrust creates friction. Subscribe or visit AwesomeAtYourJob.com/ep533 for clickable versions of the links below. — ABOUT ROGER — Roger Dooley is an author and international keynote speaker. His books include Friction: The Untapped Force That Can Be Your Most Powerful Advantage and Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing. He is behind the popular blog, Neuromarketing, as well as a column at Forbes.com. He is the founder of Dooley Direct, a consultancy, and co-founded College Confidential, the leading college-bound website. He has an engineering degree from Carnegie Mellon University and an MBA from the University of Tennessee. • Book: "FRICTION―The Untapped Force That Can Be Your Most Powerful Advantage"• Book: "Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing"• Blog: Neuromarketing• Podcast: Brainfluence• Website: RogerDooley.com— RESOURCES MENTIONED IN THE SHOW — • App: Pocket• Book: “Influence: The Psychology of Persuasion” by Robert Cialdini• Book: “Trust Factor: The Science of Creating High-Performance Companies” by Paul Zak• Company: Gallup• Personality: Cal Newport• Personality: Jack Welch• Personality: Richard Thaler• Personality: Werner Heisenberg• Previous episode: 124: The Science Behind Trust and High-Performance with Paul Zak• Software: Google Tag Manager• Survey: Customer Effort Score• Survey: Net Promoter Score— THANK YOU SPONSORS! —• Freshbooks Cloud Accounting Software gets you paid twice as fast. Free trial (no credit card required) at freshbooks.com/awesome.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Molly Fletcher explains how to expertly manage your energy to accomplish your best work.— YOU'LL LEARN — 1) The key to better energy management. 2) Smart ways to beat burn out. 3) Why self-care shouldn’t make you feel guilty. Subscribe or visit AwesomeAtYourJob.com/ep532 for clickable versions of the links below. — ABOUT MOLLY — Molly Fletcher is a trailblazer in every sense of the word—now a CEO, she shares unconventional techniques that made her one of the first female sports agents in the high stakes world of sports.Too many leaders, teams, and organizations are stuck. Instead of achieving greatness, they remain stagnant, failing to reach their potential. That’s where Molly Fletcher comes in.• Molly’s book: The Energy Clock: 3 Simple Steps to Create a Life Full of ENERGY - and Live Your Best Every Day (Ignite Reads)• Molly’s website: MollyFletcher.com— RESOURCES MENTIONED IN THE SHOW — • Book: The Happiness Advantage: The Seven Principles of Positive Psychology That Fuel Success and Performance at Work by Shawn Achor• Book: The Alchemist by Paulo Coelho• Book: Essentialism: The Disciplined Pursuit of Less by Greg McKeown• Book: The Power of Full Engagement: Managing Energy, Not Time, Is the Key to High Performance and Personal Renewal by Jim Loehr• Personality: Adam Grant• Personality: Brene Brown• Personality: Susan Cain— THANK YOU SPONSORS! — • Freshbooks Cloud Accounting Software gets you paid twice as fast. Free trial (no credit card required) at freshbooks.com/awesome.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Stan Silverman, founder and CEO of Silverman Leadership and author of "Be Different! The Key to Business and Career Success," shares his insights on career advancement. He emphasizes that failing is essential for achieving more and advocates for taking calculated risks. Silverman discusses how to challenge policies to foster innovation and why curiosity fuels professional growth. He also highlights the importance of defining success beyond financial metrics, urging listeners to create exceptional customer experiences and focus on their legacy.

Organizing guru Julie Morgenstern discusses how to manage your time for greater productivity.— YOU'LL LEARN — 1) A foolproof approach to managing your time. 2) Two powerful questions to get a grip on your time. 3) How to keep your inbox from taking over your day. Subscribe or visit AwesomeAtYourJob.com/ep530 for clickable versions of the links below. — ABOUT JULIE — Julie is a New York Times best-selling author, and everyone’s favorite organizing guru. USA Today recently called Julie “The Queen of Putting Life in Order.” She’s been featured in publications such as Forbes, Harvard Business Review, the New York Times, Wall Street Journal, Time, O, The Oprah Magazine, and Redbook, and makes frequent appearances on national television and radio programs, including the Today Show, Rachel Ray, and NPR’s Fresh Air.Her company Julie Morgenstern Enterprises provides corporate speaking, training, coaching and books to help individuals, and companies, to tame the chaos so they can make their unique contribution. Julie’s non-judgmental, inside-out approach to problems offers smart, practical and insightful solutions that transform the way people and companies function.• Book: Never Check Email in the Morning: And Other Expected Strategies for Making Your Work Life Work• Book: Time to Parent: Organizing Your Life to Bring Out the Best in Your Child and You• Website: JulieMorgenstern.com• Instagram: @juliemorgenstern• LinkedIn: Julie Morgenstern• Twitter: @JulieMorgenstrn— RESOURCES MENTIONED IN THE SHOW — • Book: What Children Need (The Family and Public Policy) by Jane WaldfogelSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Dr. Daphne Scott debunks harmful myths to explain how to build a healthy relationship with success. — YOU'LL LEARN — 1) How your ambition is sabotaging your career. 2) How to end the vicious cycle of stress. 3) How to easily fit meditation into your daily routine. Subscribe or visit AwesomeAtYourJob.com/ep529 for clickable versions of the links below. — ABOUT DAPHNE — Dr. Daphne Scott brings two decades of real world coaching and corporate development experience to her work with organizations, teams and individuals. She combines strong leadership abilities with highly-trained facilitation skills to bring individuals and teams into greater relationship, creativity, and ultimately, success.Daphne is a Certified Mindfulness Meditation Teacher, a Professional Co-Active Coach (CPCC), certified Hendricks Coach, a founding member of the Conscious Leadership Group, and a member of the International Coaching Federation. She also holds a Masters Degree in Applied Positive Psychology from the University of Pennsylvania and a Doctorate of Science in Physical Therapy from Andrews University. Daphne is the Chief Culture Officer at Confluent Health and was previously the Director of Leadership Development at Athletico Physical Therapy.• Daphne’s book: Waking Up A Leader: Five Relationships of Success• Daphne’s website: http://www.WakingUpALeader.com— RESOURCES MENTIONED IN THE SHOW — • App: Asana• App: Headspace• App: InsightTimer• Research: "Does Mind-Wandering Make You Unhappy?" by Matt Killingsworth• Research: "Research in Low Back Pain: Time to Stop Seeking the Elusive 'Magic Bullet'" by Anthony Delitto• Product: Mont Blanc pen• Book: Pilgrim at Tinker Creek by Annie DillardSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Aaron Levy discusses how to encourage your team to give and receive more honest feedback.— YOU'LL LEARN — 1) The deciding factor of high-performing teams. 2) How to make feedback less intimidating. 3) Four ground rules that allow teams to thrive. Subscribe or visit AwesomeAtYourJob.com/ep528 for clickable versions of the links below. — ABOUT AARON — Aaron is the Founder and CEO of Raise The Bar, a firm focused on helping companies address the problem of millennial turnover.Aaron is an ICF Associate Certified Coach, a Thrive Global contributor, an 1871 mentor, the Co-Director of Startup Grind Chicago and a member of the Forbes Coaches Council. He has educated, coached, and consulted over 5,500 business leaders, helping them to define goals, create action plans, and achieve sustained success.Aaron is on a mission to transform the manager role – by empowering each manager with the tools, skills, and training to be leaders of people who unlock the potential of their team.• Aaron’s book: Open, Honest, and Direct: A Guide to Unlocking Your Team’s Potential• Aaron’s LinkedIn: Aaron Levy• Aaron’s website: RaiseBar.co• Book site: OpenHonestandDirect.com— RESOURCES MENTIONED IN THE SHOW — • App: Loom• App: Google Tasks• Study: Google’s Project Aristotle• Study: Bloomer’s experiment• Study: The Pratfall Effect• Book: Nonviolent Communication: A Language of Life by Marshall Rosenberg• Book: Traction: Get a Grip on Your Business by Gino Wickman• Book: Give and Take: Why Helping Others Drives Our Success by Adam Grant• Movie: Stand and Deliver• Sketch: Key & Peele text message confusion (NSFW)• Previous episode: 388: How to Not Suck at Managing with Aaron LevySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Chris Baréz-Brown shares high-impact approaches to boost your energy for more fulfilling workdays.— YOU'LL LEARN — 1) The surprising root of our energy problem. 2) The tiny change that massively boosts productivity. 3) A powerful way to lower stress and find clarity. Subscribe or visit AwesomeAtYourJob.com/epxxx for clickable versions of the links below. — ABOUT CHRIS — Author and global event speaker, Chris has over 25 year’s experience in coaching, and counts multi-nationals such as ITV and Sky amongst the clients he's helped transform their business, from a personal level up. He has interviewed senior business leaders including Apple's Steve Wozniak and regularly coaches on leadership style at global events like Leadercast.Chris recently created a new social enterprise programmed called Talk It Out, which has been proven to help reduce stress levels and increase self-awareness.• Chris’ book: How to Have Kick-Ass Ideas: Shake Up Your Business, Shake Up Your Life• Chris’ site: Barez-Brown.com• Chris’ program: TalkItOut.org• Chris’ company: UppingYourElvis.com— RESOURCES MENTIONED IN THE SHOW — • Study: “Stanford study finds walking improves creativity”• Personality: Wim Hof• Personality: Nick Littlehales— THANK YOU SPONSORS! — • Babbel. Speak a new language with confidence with the top language learning app. Buy three months and get three free at babbel.com with promo code AWESOME2019.• Finance Pal. Streamline and manage all your accounting needs. Free trial available at FinancePal.com/awesomeSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Writing Coach Daphne Gray-Grant offers practical tips to accelerate and improve your writing.— YOU'LL LEARN — 1) The biggest mistake people make when writing. 2) Why outlines don’t work—and what does. 3) Top do’s and don’ts for engaging writing. Subscribe or visit AwesomeAtYourJob.com/ep526 for clickable versions of the links below. — ABOUT DAPHNE — Daphne Gray-Grant grew up in newspapers: her parents owned a struggling weekly where she worked from the age of 16. Eventually, she left the family business to become a senior editor at a major metropolitan daily. After the birth of her triplet children in 1994, she became a communications consultant, and writing and editing coach. Author of the books 8 1/2 Steps to Writing Faster, Better and Your Happy First Draft, Daphne has been coaching writing and blogging since 2006.• Daphne’s website: PublicationCoach.com— RESOURCES MENTIONED IN THE SHOW — • Technique: Pomodoro• Software: Count Wordsworth• Software: Hemingway Editor• Tool: Star Trek: The Next Generation Engine Idling White Noise• Book: The Procrastination Equation: How to Stop Putting Things Off and Start Getting Stuff Done by Piers Steel• Book: The Now Habit by Neil Fiore• Book: The Power of Habit: Why We Do What We Do in Life and Business by Charles Duhigg• Previous episode: 001: Communicating with Inspiration and Clarity with Mawi Asgedom• Previous episode: 052: Mind Management for Productivity with David Kadavy• Previous episode: 418: Separating Your Self-Worth from Your Productivity with Rahaf Harfoush— THANK YOU SPONSORS! — • SideTrak. Work with two displays anywhere, anytime. Get 10% off at sidetrak.com/discount/awesome.• Blinkist. Learn more, faster with book summaries you can read or listen to in 15 minutes at blinkist.com/awesomeSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Christine Clapp shares best practices for preparing and delivering engaging presentations.— YOU'LL LEARN — 1) The most common mistake in presentation preparation. 2) The five S’s of confident speakers. 3) How to eliminate filler words. Subscribe or visit AwesomeAtYourJob.com/ep525 for clickable versions of the links below. — ABOUT CHRISTINE — Christine Clapp is the author of Presenting at Work: A Guide to Public Speaking in Professional Contexts and the president of Spoken with Authority, a Washington, D.C.-based presentation skills consultancy that includes a team of six expert coaches. Through training programs and coaching engagements, Christine and her team help professionals at law firms, corporations, associations, and non-profit organizations build the confidence to connect and the capacity to lead.Christine holds two degrees in communication: a bachelor’s degree from Willamette University, and a master’s degree from the University of Maryland, College Park. She also taught public speaking to undergraduate and graduate students at The George Washington University for thirteen years.• Christine’s book: Presenting at Work: A Guide to Public Speaking in Professional Contexts, with Bjørn F. Stillion Southard• Tool: Speech Outline Tool• Christine’s website: SpokenWithAuthority.com• Christine’s Twitter: @christineclapp• Christine’s LinkedIn: Christine Clapp— RESOURCES MENTIONED IN THE SHOW — • Article: “How the Voice Persuades” by Alex B. Van Zant and Jonah Berger• Book: Rhetoric by Aristotle• Book: “Resonate: Present Visual Stories that Transform Audiences by Nancy Duarte• Book: slide:ology: The ARt and Science of Creating Great Presentations by Nancy Duarte• Book: Full Voice: The Art and Practice of Vocal Presence by Barbara McAfee• Book: Talk Like TED: The 9 Public-Speaking Secrets of the World's Top Minds by Carmine Gallo• Book: TED Talks: The Official Guide to Public Speaking by Chris Anderson• Organization: Toastmasters International• Sketch: Shy Ronnie, Saturday Night Live (NSFW)• Previous episode: 505: How to Make Data Inspire Action with Nancy Duarte• Previous episode: 307: Persuasive Speaking with Carmine Gallo— THANK YOU SPONSORS! — • Brooklinen. Enjoy award-winning sheets at an impressive price. Get 10% off and free shipping with promo code awesome. brooklinen.com/awesome• Babbel. Speak a new language with confidence with the top language learning app. Buy three months and get three free at babbel.com with promo code AWESOME2019.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

John DiJulius shares his expert tips for quickly building lasting emotional ties.— YOU'LL LEARN — 1) Four touchpoints that effectively build rapport. 2) The subtle ways you’re killing the conversation. 3) How to go from indifferent to curious. Subscribe or visit AwesomeAtYourJob.com/ep524 for clickable versions of the links below. — ABOUT JOHN — John is the authority on World-Class customer experience. He is an international consultant, keynote speaker, and best-selling author of five customer service books. His newest book, The Relationship Economy: Building Stronger Customer Connections in The Digital Age could not be timelier in the world we are living in. John has worked with companies such as The Ritz-Carlton, Lexus, Starbucks, Nordstrom, Nestlé, Marriott Hotels, PwC, Celebrity Cruises, Anytime Fitness, Progressive Insurance, Harley-Davidson, Chick-fil-A, and many more.• John’s book: The Relationship Economy: Building Stronger Customer Connections in the Digital Age• John’s TED Talk: “Meet as Strangers, Leave as Friends”• John’s website: TheDijuliusGroup.com• John’s email: John@dijuliusgroup.com— RESOURCES MENTIONED IN THE SHOW — • Book: Everything I Know About Business I Learned from Monopoly by Alan Axelrod• Book: How to Win Friends and Influence People by Dale Carnegie• Book: From the Ground Up: A Journey to Reimagine the Promise of America by Howard Schultz• Previous Episode: 150: Expressing Radical Candor with Kim Scott— THANK YOU SPONSORS! —• Honeybook. Save time on the admin of your business so you can do more of what you love. Get 50% off your first year at HoneyBook.com/awesomeSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.