Hearing Matters Podcast

Send us a text Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textAbout the Hearing Matters Podcast The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CC, located in Bethlehem, Nazareth, and East Stroudsburg, PA. C-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services. The Effects of Hearing Loss on Literacy Development In this episode Blaise Delfino discusses how hearing loss affects a child’s ability to learn to speak with Lindy Powell, a teacher of the deaf and a reading specialist. The ability to hear is imperative to learning to speak and read. There are five areas in reading development. They are phonological/phonemic awareness, phonetics, vocabulary, fluency, and comprehension. Phonological/phonemic awareness enables a child to hear the syllables through listening. They apply those listening skills to developing a vocabulary. When they are fluent, they use the same skill set to speak with the correct inflection and at the correct rate of speed. Eventually the learn to comprehend what they are reading. Each step builds on the next. Missing Certain SoundsIf a child has a high-frequency hearing loss, he/she may not hear important consonant sounds, like f, s, or t, for example. Because these sounds don’t get to the brain, the child may think the word Frank is really Ank. Also if the s on the end of a word is missing, the entire meaning of the word may change. An example is if a child asks for more than one thing. A child with hearing loss does not get the input they need for phonetic development.What Can Parents Do?There is a lot of research that shows children should have access to sound as early as possible. Some mothers even talk/read to their babies in utero. Sound helps develop speaking and listening skills and social skills. Strong vocabulary skills set children up for success. If a child is not developing speaking skills, intervention as early as possible is recommended.Reading actual books at least 20 minutes a day with your child is also a way to enhance language skills. Reading online is not as effective. It’s recommended that children’s screen time should be limited, even if he/she is reading. There are simple steps to providing early listening.1.     Make reading a priority. Make sure your child sees and hears you read things like the mail, magazines, and cookbooks. Also let them see you writing things, like notes for the store or daily reminders.2.     If you can’t find 20 minutes a day, which is often the case, be sure the time you spend reading/talking with your child is quality time. Set it aside and use it without interruption.3.     Don’t compare your child’s reading/listening skills to other kids, especially if he/she is not as advanced as kids the same age. Celebrate the progress the child makes.4.     Lean on the professionals. They are there to help you. Ask questions and follow their advice, and most importantly, try to limit your anxiety and your child’s. For more information on improving listening/reading skillsConnect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textAbout the Hearing Matters Podcast The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son, Blaise Delfino, M.S., HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, PA. Philanthropy in the Hearing Healthcare CommunityIn this episode Blaise Delfino discusses philanthropic giving with Dr. Amit Gosalia, of the West Valley Hearing Center in Los Angeles. Dr. Gosalia defines philanthropy as the desire to help others. He says that the foundation for wanting to help those in need is built in childhood. His father, who was a cardiologist, had Amit volunteer in the hospital during his summers.He encourages everyone to go beyond their four walls and either volunteer or donate to worthy causes. He points out, however, that doing so to build up a business is not a good idea and is usually counterproductive.The More You Give, the More You Receive Blaise points out that there is no such thing as giving without a reward. That reward is the wonderful feeling you get by helping others. Dr. Gosalia adds that if you give because you’re looking for something tangible in return, it is manipulation. He says people should give humbly and with the understanding that you are not doing it for praise but to make a difference in the world.Who is giving in the Hearing Healthcare Community?Dr. Gosalia says many big companies that manufacture hearing aids give through their foundations, including Oticon and Starkey. These companies donate hearing aids to countries around the world and across the U.S. They also do missions in foreign countries. Many celebrities join these missions to help promote prevention of hearing loss and the benefits of wearing hearing aids. At the local level Lion’s Clubs across the country donate hearing aids to those in need. What can Individual Practitioners Do?Audiologist can volunteer to give free screenings in their offices or in the community. They can also donate hearing aids and batteries to those who cannot afford them. He gives the example of a team of healthcare practitioners who teamed up to do a health fair in Arizona. People could have free hearing, dental, eye, and blood pressure screenings. A screening takes about five minutes. If five audiologists worked together for a day, they could help hundreds of people.Blaise says that Audiology Services has done many outreach programs in the community, including free screenings. During COVID-19, Audiology Services donated packages of different types of hearing aid batteries to the senior homes in the Lehigh Valley. The staff at Audiology Services always looked forward to those days. Where to go to if you Need a Hearing Aid and Can’t Afford One?If you or someone you know needs a hearing test or hearing aids and can’t afford them, tell them to visit a reputable audiologist. Don’t rely on Google, as you may not get someone who is ethical. The FutureAudiology Services and Dr. Gosalia are hoping to team up with audiolConnect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textIn this episode, Blaise Delfino  speaks with Dr. Amit Gosalia about what to expect from amplification, more commonly known as hearing aids.The StatisticsDr. Gosalia explains that hearing loss is known as the invisible disease. The person experiencing it can’t feel or see it. Usually, family and friends notice and let the person know. Hearing loss is not uncommon. According to the NIH and the WHO, 15 percent of all Americans over 18, not only the elderly, suffer from some form of hearing loss. It can be caused by exposure to noise, genetics, or the environment, among other things. He adds that every year the Veteran’s Administration publishes a report on the disabilities suffered by veterans. Each year hearing loss is either number 2 or 3. Most people would guess that post-traumatic stress disorder would be at the top of the list for veterans returning from war. However, number one is almost always tinnitus, or ringing in the ears. Lost WagesEach year there is a $1 billion loss in wages because of hearing loss. Dr. Gosalia explains that it is the result of misinterpretation and misinformation by people who can’t hear well. A recent market track survey demonstrated that among the thousands with hearing loss in the workplace, for every 10 decibels of hearing loss there is a reduction in salary. He explains that because a person’s brain has to go into overdrive to distinguish between the letter “t” and the letter “p,” for example, his/her cognitive energy is taken away from the ability to do other things. This is particularly difficult in meetings and when working with a team. The Types of Hearing LossThere are four types of hearing loss. To understand the different types, Dr. Gosalia gives a basic anatomy lesson on the ear. The outer ear, which is on the outside of the head, funnels sound into the ear canal. At the end of the ear canal is the ear drum. Connected to that are three small bones commonly known as the hammer, anvil, and stirrup. Those bones are connected to the cochlea, which looks like a snail shell. Inside the cochlear are millions of hair cells that pick up the sound and send it to the auditory nerve. It is then sent to the brain for interpretation. The most common type of hearing loss is sensorineural. This is when a significant number of hair cells in the cochlea die off. They cannot be regenerated; however, a hearing aid provides extra energy to stimulate the remaining hair cells. This is considered hearing loss in the middle ear.The second type of hearing loss is call conductive. This happens when the ear canal is clogged with debris and wax, or when there is a hole in the ear drum, and it cannot vibrate correctly. Often children suffer from fluid in the middle ear. This is treated by inserting tubes into the child’s eustachiantube. The third type of hearing loss is called mixed. This is a combination of conductive and neurosensory loss. The last type and least common is known as central hearing loss, which takes place in the brain.  Fear of Hearing Aids Dr. Gosalia says people experiencing hearing loss wait an average of seven years to get help. They’re afraid of the cost, or fear that they’ll hear too much background noise. Others have heard stories of people who have had, say, five hearing aids in six years and none of Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CC, located in Bethlehem, Nazareth, and East Stroudsburg, PA. C-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services.What exactly is Audiology?  Dr. Gosalia explains that audiology is science of hearing and balance. He explains that ii is relatively a new field that started after WWII when many of the veterans came home from war with varying degrees of hearing loss. That is about the time that people who wanted to enter the field had to study and meet certain academic requirements.What are the Requirements to Become an Audiologist?Dr. Gosalia explains that before 2012, a person who wished to become an audiologist had to complete a bachelor’s degree and a master’s degree. Beginning in 2012, a person had to complete a bachelor’s degree and then apply to an audiology program.Most audiology programs are four years, however, there are accelerated programs that are three years.Students learn the theory of audiology in the college classroom and the practical side of the field on site with a practicing audiologist. An audiologist who completes the program is an Au.D.Are the Requirements to get a License the Same in Every State?  The requirements differ from state to state, with some being very rigid and some being rather loose. And like the medical professional, there are a number oof subspecialties. Some audiologists focus on pediatric patients, some on balance issues, and some on tinnitus for example.Audiologists are working with government regulators on what is known as an interstate compact. This will allow audiologists who are licensed in one state to treat patients in other states. Receiving the Best CareMany people don’t realize that hearing aids are medical devices. Dr. Gosalia points out that a person would not want to buy a pacemaker over the counter. While pacemakers are surgically implanted and hearing aids are not, there are still many things that can go wrong if hearing aids are not dispensed properly.  Another reason to visit an audiologist is that there may be underlying medical problems causing the hearing loss. Examples are middle ear effusion and acoustic neuromas. In these cases, medically intervention is necessary, and an audiologist will send the patient to a physician.Most audiologists have what is known as a patient-centric practice. That means that the audiologist focuses solely on the patient when he/she is working. If a patient needs an hour or 15 minutes, the audiologist gives whatever time is needed while employing best practices. Dr. Gosalia says, “Patients don’t care how much you know, until they know how much you care.” The Problem with OTC Hearing AidsDr. Gosalia explains that there are many problems with buying over the counter hearing aids. Because the person buying the hearing aid does not see an audiologist, they are not necessarily getting the hearing aid that is right for his/her hearing loss. HConnect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textAbout the Hearing Matters Podcast The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CC, located in Bethlehem, Nazareth, and East Stroudsburg, PA. C-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services.The Experiences of an Audiology Services PatientIn this episode Blaise Delfino and Dr. Gregory Delfino discuss the journey to better hearing with a patient, mentor and friend, Gerald Ephault. Blaise asks Mr. Ephault, who has been wearing hearing instruments for more than 10 years, to describe when he knew he need hearing aids. Mr. Ephault explains that he finally came to the realization that he wasn’t hearing what he should. He was having difficulty hearing what people were saying and the sounds of the environment. Eating in Restaurants was Difficult.Mr. Ephault says that it was especially hard to go out to eat. Pre-COVID, people sat close together, making it hard for him to decipher what his dining partners were saying. Also, the background noises interfered with any conversation he wanted to have. He described going out to eat as “extremely uncomfortable.”He and his wife of 40-plus years, Darlene, made a pact that Gerald would look her directly in the eye and concentrate on what she was saying to him, and after that he was accountable for what she said. He adds that most men will say “yes” to their wives even though they really haven’t heard or comprehended what she said.Hesitating to get Help      Mr. Ephault waited for a long time to finally get help for his hearing loss. He was in the military, he worked in a extremely noisy printing /binding facility and is a hunter. All of those environments damage hearing, but years ago it was simply accepted that you would lose some of your hearing as a member of the military and in manufacturing. No one thought to use hearing protection. He knew he was suffering from hearing loss but wasn’t sure exactly what to do.Accommodating for Hearing Loss Mr. Ephault explains what he would do when he was in important meetings/situations that required him to hear. In a business meeting for example, he would try to sit next to the main speaker. If he couldn’t, he would take notes and then fill in the blanks when he got back to his office. When he became a college professor, he realized how tremendously important it was to be able to hear. Some students spoke softer than others, each articulated differently, and several had accents. He did not want to diminish the students’ classroom experience. That was when he decided to go to Audiology Services for help.Life with Hearing InstrumentsWhen Blaise and Dr. Delfino fit Mr. Ephault with hearing aids, his first response was “I can hear!” He says it was like a revelation in his brain. He had hearing aids from another audiologist, but they weren’t helping much at all. When Blaise inserted the instruments, Mr. Ephault felt that life was now “normal.”  Life is not only easier, it’s more fun.    The Importance of Real Ear Measurement Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textAbout the Hearing Matters Podcast The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CC, located in Bethlehem, Nazareth, and East Stroudsburg, PA. C-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services.Redux, the Latest Technology for DryingIn this episode, Blaise Delfino speaks with Matt Hay, director of marketing and sales for Redux, the company that makes the newest system for drying hearing instruments. Matt lives in Indiana, where Redux is located, and travelled to Nazareth for this episode.Matt explains that Redux is a professional in-office hearing instrument dryer for hearing aids and implants. Hearing aid dryers have been around for a long time and they basically just use hot air and a fan. Matt Relates his Journey to Better Hearing  When Matt was in college, he began to notice that he had trouble hearing in one ear. He tried to ignore it. But with time, his hearing continued to get worse. He went to an audiologist, who recommended he get an MRI. It showed that Matt, now 19 years old, had bilateral acoustic neuromas, or tumors on the hearing nerve. He was diagnosed with neurofibromatosis 2, or NF2. Matt went through the grieving process about losing his hearing. He first was in denial, but after getting reinforcement from others that his hearing loss was profound, he got hearing aids. He was thrilled to be able to hear. He remembers hearing the bird chirping and his feet hitting the sidewalk. But eventually he needed an auditory brain stem implant, or ABI. Because his nerves were damaged by the tumors, hearing aids or a cochlear implant could not help. Doctors surgically implant electrodes into his brain stem. The surgery is extraordinarily complex and often causes adverse side effects, however Matt was fortunate to have very few.Learning to Hear Again Matt had devised ways to cope with hearing loss before getting the implant, so he able to adapt with the support of his family and friends. He used music as therapy. He asked himself, “What songs do I want to hear in my head for the rest of my life, in case I never hear again?” He created a play list of songs that he listened to over and over. After the implant, Matt says everything sounded like a gravel truck. He listened to music because he knew how each song was supposed to sound. He made progress, and after the first year, he became better at differentiating sounds. He has had the implant now for 16 years and believes music helped him to be able to differentiate speech. He is now totally deaf, but has 95 percent speech recognition, thanks to the implant, his music therapy and the support of wife, parents, immediate/extended family and his colleagues.A New CareerAfter working for the same company for 20 years, Matt was feeling that he wanted a change. He was involved with hearing healthcare as a volunteer, raising money and awareness for nonprofits. However, he genuinely wanted a job that would enable him to feel that Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textAbout the Hearing Matters Podcast The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CC, located in Bethlehem, Nazareth, and East Stroudsburg, PA. C-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services. Moving Forward with Hearing TechnologyIn this episode Dr. Gregory Delfino and Blaise Delfino speak with Nazareth native David Smith, a longtime family friend. David explains that the tipping point for him to move forward with hearing technology came when he was 55 years old. He realized he was asking his coworkers, family members and peers to continually repeat themselves. He knew others were becoming very frustrated with him. His wife would often help him when ordering in a restaurant, when he didn’t hear the waitress. If he was in a noisy coffee shop alone, for example, he’d become nervous about having to order and not hearing questions/comments from the waiter. His children thought he was ignoring them when, in fact, he simply couldn’t hear them. At work he would say “yes” to his boss’s request, even though he didn’t know what was being asked of him. When COVID-19 came along, he could no longer read lips because everyone was wearing masks.  He tried hearing aids but after one week took them out. He told Blaise he was just not ready. He was primarily worried about his image. At 55 he believed he “shouldn’t be in this situation.” He felt there was a stigma attached to wearing hearing aids.The Denial ProcessDr. Gregory Delfino explains that many people feel like Dave. There is a complete denial process that some people go through. They have a preconceived notion that hearing instruments are large and bulky and wearing them means they’re old. They struggle with the inability to hear and live with this silent disability. Practitioners often wonder how they can help these people.Moving ForwardAfter a visit to Audiology Services Dave finally realized exactly how poor his hearing was. He moved forward with hearing technology, knowing that his improved quality of life was more important than his image. Once he began to wear the hearing instruments again, he couldn’t say enough positive things. He has a new level of confidence and enjoys life so much more.Lost IncomeThere is a total of $1.2 billion in lost income every year due to untreated hearing loss. Dr. Delfino explains that often in the workplace an employee will be disciplined for a poor attitude when he/she simply can’t hear. Their pride stops them from telling their bosses and coworkers they have haring loss and from having a hearing screening. Co-morbidities with Hearing LossBlaise explains that our sense of hearing is the gateway to our bodies. People with untreated hearing loss are at a greater risk of experiencing cognitive decline, cardiovascular disease, diabetes, anxiety, and depression. He recommends that anyone who thinks he/she may have hearing loss seek out a hearing healthcare professional.DrConnect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textAbout the Hearing Matters Podcast The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, PA. The Lehigh Valley’s First Ear Mold LabIn this episode Blaise Delfino interviews Bob Holbroook and Ed Graham of ProtoCAM Additive Manufacturing in Allentown, Pa. Both Ed and Bob have extensive experience in the additive manufacturing field. (Additive manufacturing is more commonly known as 3-D printing.) Ed has been with ProtoCAM since 1996 after graduating from college as a polymer engineer. Bob owned his own injection molding company and began working at ProtoCAM After selling his business. ProtoCAM was Bob’s prototype, so his background combined with Ed’s engineering skills made for the perfect match. Together with CEO of ProtoCAM, Ron Belknap, the three have a total 75 years of experience. An Idea Meets Manufacturing Blaise met Ed and Bob at a conference where Blaise was giving a talk on Fader Plugs, the world’s first adjustable, mechanical ear plug, which he invented and patented. The ProtoCAM employees immediately wanted to get involved. They offered to help Blaise with the manufacturing of Fader Plugs. Prototyping BeginsBoth were excited to get involved in the project, however, Bob was hesitant about making the fine parts inside the Fader Plugs and their biocompatibility. However, they were able to overcome the anticipated problems and move forward.The filter was the start of ProtoCAM’s relationship with Fader Plugs. After several design iterations, Bob and Ed realized this was something that had never been developed before. Neither of them knew much about audiology in general, so it was a huge learning experience for everyone. After three iterations of the filter, it was recommended that the filter size be decreased. They did manage to decrease it by 67 percent; however, it did not function correctly. Turn-Around TimeThis technology will enable a turn-around time of only a couple of days. This is important because those that need Fader Plugs are construction workers, musicians, people with hyperacusis, or anyone around continual noxious noise. It is important to get people into Fader Plugs as soon as possible so they can preserve their hearing. New Lab is IntroducedAs a result of the partnership between Fader Plugs and ProtoCAM, the first ear mold lab ever in the Lehigh Valley has been introduced. This is groundbreaking. It is also something that ProtoCAM CEO Ron Belknap has always wanted to do: manufacture a product from start to finish. A Contribution to Society ProtoCAM is excited to be helping others maintain their hearing health. They are also very dedicated to their customers, in this case Fader Plugs, and want to manufacture only the best, highest quality goods. Also knowing that the entire product was invented and manufactured iConnect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast

Send us a textAbout the Hearing Matters Podcast The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, PA. A Message for Hearing Healthcare PractitionersIn this episode, Blaise Delfino discusses Audiology Services’ response and return strategy to COVID-19. He explains how he kept his team empowered and how he helped keep patients motivated and socially active during the pandemic. His message is directed to his colleagues in the field of hearing healthcare, who are fighting the good fight to continue to raise awareness of hearing healthcare, while consistently implementing best practices during the pandemic. Responding to the PandemicCommunicating with patients on a consistent basis is essential. When the practice was closed, Audiology Services used an email list to let patients know they could drop off hearing aids for service in the vestibule or pick up supplies there. They were updated regularly on the closure of the practice. As a leader of an organization, it is essential to keep team members and patients safe and motivated during this unprecedented time. Returning to the Office When the practice reopened, it was critical to ensure both patients and team members felt safe. To do that, Audiology Services only scheduled five to six patients a day, in order to allow extra time to disinfect between patients. While we were already disinfecting, we took added precautions in light of COVID-19. When a patient came into the office, even for a clean and check, he/she was taken back to Blaise’s private office. This gave the patient a chance to converse. Most of the patients had been in seclusion and/or had limited socialization during the lockdown. By treating them like part of the family, they reconnected with the team and interacted again with people.  Keeping the Team Empowered   To help keep the team motivated, Audiology Services holds a morning huddle every day. By going over the list of patients for that day and looking a few days ahead, the team knows what to expect and exactly what his/her role will be. This helps everyone stay in synch.Audiology Services continually celebrates the team as a whole and individuals with tokens of appreciation. This is a huge motivator. For example, thanking the team with a pizza party on a Friday afternoon, or presenting a small gift to an individual keeps people uplifted and positive. Also reminding the team members of the impact each of them has on the patients and the practice overall keeps them motivated.    Encouraging Colleagues to Continue the FightIn spite of the many threats to the hearing healthcare industry as it is right now, we all need to soldier on. As hearing healthcare professionals, we are incredibly fortunate to be able to introduce people to a new world of hearing. Continue to love the process of meeting and counseliConnect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Twitter: @hearing_mattasFacebook: Hearing Matters Podcast