Hearing Matters Podcast: Hearing Aids, Hearing Loss and Tinnitus

Read/Download/Print the full article on The Hearing Journal's website. Dr. Douglas L. Beck is a senior editor at The Hearing Journal. He is among the most prolific authors in audiology with 221+ publications, interviews, and op-eds published by the American Academy of Audiology, Hearing Review, Audiology Online, and others. His work has addressed a wide variety of audiology and professional topics, including op-eds, audiology, language, pediatrics, cognition, hearing aids, amplification, psychology, neuroscience, anatomy and physiology, counseling, and more. Dr. Beck has delivered more than 1,000 lectures, keynote addresses, webinars, and other professional presentations. He continues to consult for multiple clinical, scientific, and other organizations. Dr. Keith N. Darrow is a tenured professor at Worcester State University, the founder of Hearing & Brain Centers of America, and the founder of Excellence in Audiology. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Facebook: Hearing Matters Podcast

When the ordinary act of listening becomes a fading memory, how do you hold on to the harmony of life? In this episode of the Hearing Matters Podcast, Dr. Douglas L. Beck has a conversation with Matt Hay about his new book "Soundtrack of Silence". Matt Hay's story is a testament to courage and the resilience of the human spirit, as he shares the reality of living with neurofibromatosis type II (NF2) and its impact on his hearing. At just 19, a vigilant audiologist's insistence on further testing led to the discovery of bilateral acoustic neuromas, turning Matt's world upside down. This episode is a deep exploration into the vital role of patient advocacy and the life-altering potential of diligent healthcare professionals.Embarking on a courageous journey, Matt underwent an Auditory Brainstem Implant (ABI) surgery, a procedure that promised to reconnect him to the world of sound. The support he received was invaluable, especially from his wife Nora. Together, we unravel the challenges and triumphs of adapting to an ABI, the incredible emotional support networks that become lifelines during recovery, and the complex navigation through facial paralysis rehabilitation. Matt's narrative is not just about overcoming medical hurdles; it's a story of love, loss, and the incredible bond between two people facing the unknown.Our conversation culminates with a recognition of the profound emotional journey depicted in the book "Soundtrack of Silence," a narrative that brings to light the human experience behind the medical condition of NF2 and living with an ABI. We celebrate the poignant storytelling and advocacy work of individuals like Matt, and the indispensable role of patient-centered hearing care, as exemplified by the Delfino's. This episode isn't merely a chronicle of medical marvels; it's an ode to the indomitable spirit that surges within each person confronting the silent battles of hearing loss and beyond. Join us for an inspiring tale of audacity, hope, and the sound of perseverance. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Facebook: Hearing Matters Podcast

 As we traverse the audiology best practices and their transformation, Dr. Beck, our new co-host, sheds light on the crucial balance between comprehensive diagnostic assessments and functional hearing evaluations. Together, we celebrate the remarkable progress in hearing technology and patient care, all while reducing clinic return rates and enhancing satisfaction – milestones that remind us why we're passionate about what we do.Recalling the days of Ask Jeeves seems almost comical now, but it underscores just how far we’ve journeyed with digital hearing tech and the internet's explosion. Our conversation unspools the rich tapestry of audiology's history, from the birth of Audiology Online to the personal histories that intertwine with our professional pursuits. We offer a behind-the-scenes glimpse into the unexpected pathways that lead to audiology, and Doug's especially was anything but a straight line. Instead, it's a living mosaic of serendipitous encounters and evolving technology.Our episode crescendos with a symphony of shared passions and professional milestones, from pioneering cochlear implant research to the artistry of intraoperative monitoring – the kind described in Dr. Beck's authored "Handbook of Intraoperative Monitoring." It’s not all science and sound waves, though; our love for music and near brushes with Beatlemania fame weave through our discussion, a reminder of how varied experiences enrich not just our careers but our lives. We round off with touching tributes to our mentors, those giants on whose shoulders we stand, and look forward to the many harmonies yet to come in the world of audiology.Have a question? Email us at: info@hearingmatterspodcast.com  Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Facebook: Hearing Matters Podcast

Experience a revolutionary perspective on the hearing care industry with Kelsey Fleming from Sycle, who joins us to share groundbreaking strategies for private practices. This eye-opening episode promises a treasury of insights, from navigating the sensitive discussions around hearing technology costs to unveiling patient financing options that strike a balance between accessibility and a practice's financial vitality. Kelsey and Blaise dissect the art of dedicating time effectively with patients, ensuring they receive optimal care while keeping clinic operations at peak efficiency. Embark on a heartfelt journey through a patient's transition from hearing aids to cochlear implants, as Blaise recounts the lessons learned and the undeniable necessity for ongoing clinician education. We delve into the symbiotic relationship between staff contentment and the success of a practice, particularly in the face of staffing tribulations post-COVID. Learn how Sycle's innovative software is redefining staff training, fostering rapid adaptation to clinic procedures, and enhancing the crucial contributions of front office personnel. Through our explorative discussion, uncover the keys to harnessing staff potential and paving the way for a thriving business in the ever-evolving world of hearing care.Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Facebook: Hearing Matters Podcast

Ever wondered why some hearing aids end up returned more often than used? As a hearing care provider, are you keen to improve your return for credit rate? Join me, Blaise Delfino, in this episode as we explore the world of hearing healthcare and tackle key issues that can help reduce hearing aid returns in 2024.Brace yourselves as we journey into the nuances of empathetic healthcare and debunk myths surrounding hearing aids. We will address common reasons for returns like unsuitable fit, adjustment challenges and misaligned expectations, while providing practical advice to improve your practice's return for credit rate. Hear from my personal experiences as a private practice owner, and how I learned the importance of patient financing in hearing healthcare.In this enlightening conversation, we'll also uncover six effective strategies to enhance the return for credit rate. From mastering patient education and communication, to refining the onboarding process and follow-up schedule, we leave no stone unturned. Let's pledge to raise awareness about hearing health, improve patient satisfaction, and make 2024 a successful year for all hearing healthcare providers, students, and consumers. Tune in and let us together create a ripple of change in the world of hearing healthcare. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Facebook: Hearing Matters Podcast

Amanda Philpott, Co-founder and CEO of EarGym, shares her inspiring journey in revolutionizing hearing care. She discusses the platform’s innovative approach to combating hearing loss and cognitive decline through engaging auditory training games and personalized guidance. With over 260,000 users, EarGym prioritizes accessibility and stigma reduction. Amanda highlights their collaboration with the Alzheimer's Society and future research into auditory processing disorders, encouraging listeners to try EarGym and contribute feedback for continuous improvement.

Are you fully aware of just how vital speech in noise testing is in the hearing healthcare field? Let us unravel this topic in our latest episode featuring Dr. Douglas L. Beck. We shed light on the critical importance of determining a person's ability to understand speech amidst noise, an often overlooked aspect in audiology due to time limitations and reimbursement issues. Yet, these tests are pivotal for determining the effectiveness of aural rehabilitation and the fitting of hearing aids.Curiously, there's a prevalent challenge where patients' hearing is deemed 'normal,' yet they grapple with understanding speech in noisy environments. Dr. Beck and Dr. Delfino share their insights on this predicament, discussing the value of speech in noise scores as a measure of auditory ability. We propose the Beck-Benitez Two-Minute Speech in Noise Test, an accessible tool that can help in these scenarios. The conversation also ventures into the area of verification and validation measures in clinical practice. Despite their crucial role in successful hearing aid fittings, they often remain unimplemented due to lack of awareness. It's our plea to fellow professionals to prioritize speech in noise testing for better patient outcomes. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Facebook: Hearing Matters Podcast

Wondering how caregivers and hearing healthcare intersect? Join me and the insightful Dr. Jamie Hand as we unravel the crucial role that caregivers often play behind the scenes in the world of hearing aid use. We'll share some eye-opening statistics and delve into how the patient's living situation impacts the caregiver's tasks. Our conversation brings to light the need for hearing care professionals to personalize their approach, understanding and catering to the unique circumstances of each individual patient.In the latter half of our conversation, we turn our focus to the exciting advent of technology and its transformative impact on caregiving. We highlight how Starkey's groundbreaking hearing aids and their accompanying caregiver app are setting new standards in patient care and aiding caregivers in their valuable roles. We discuss how telehealth connectivity has become essential, reshaping the patient-caregiver dynamics, and its potential in mitigating issues of social isolation and depression. Don't miss out on this enlightening journey into the intricate realm of hearing healthcare and caregiver support. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Facebook: Hearing Matters Podcast

What would you do if you suddenly lost your hearing? Sami Rigby, an Australian advocate and someone who knows this question all too intimately, joins us for an enlightening conversation on managing Meniere's Disease and her experience getting a Cochlear implant. Sami takes us through her personal journey, sharing how she moved from a moderate to severe hearing loss amidst the COVID-19 lockdown, the emotional toll it took and how she discovered the power of self-care and the courage to prioritize her needs.Isn't it fascinating how the brain adapts to new challenges? Sammy's experience with her Cochlear implant goes beyond just a medical device, it's about the brain merging the sounds from the implant with natural hearing - a process Sami describes with vivid detail. From initially sounding robotic to gradually resembling someone speaking through a microphone, she shares the strategies she uses in noisy environments and the importance of shifting mindsets in social situations. It's an account that not only demystifies the Cochlear implant but also gives a voice to the Meniere's community.There's a special triumph in overcoming obstacles and reclaiming your life, and Sami's personal victories are a testament to that. She opens up about her acclimation process with the Cochlear implant, the tools that helped her along the way, and the importance of hearing protection. Her story is a beacon of hope, reminding us of the resilience of the human spirit, and how technology is transforming lives in the hearing loss community. Join us for this inspiring conversation that will leave you with a renewed appreciation for the everyday activities we often take for granted.Connect with Sami Rigby on Instagram: @deafjamsami  Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Facebook: Hearing Matters Podcast

Can you imagine a world where specialized help for hearing and speech therapy is just a few clicks away, even in remote and underserved areas? That's exactly what telehealth is doing and our esteemed guest, Nell Rosenberg, National Director of Teleservices at Clarke Schools for Hearing and Speech, has a wealth of insight to share with us. Nell passionately discusses how telehealth is providing language-rich environments for children, breaking down barriers due to distance and availability of professionals.A critical part of these services is the involvement of parents in early intervention, especially from birth to the age of three. Nell shares her hands-on experience in coaching parents to become their child's first teachers, fostering a profound bond and ensuring high-quality care. We also address the emotional rollercoaster parents often find themselves on when dealing with an unexpected diagnosis. Listen in to learn more about virtual parent groups and referrals that build a welcoming and supportive community.Lastly, we delve into the future of tele-services. Nell believes these services are here to stay and will continue to influence the lives of professionals, parents, and children alike. Nell's enthusiasm is infectious as she encourages practitioners to embrace telehealth fearlessly. Tune in for an enlightening chat as we explore the promising future of telehealth in hearing and speech services. Connect with the Hearing Matters Podcast TeamEmail: hearingmatterspodcast@gmail.com Instagram: @hearing_matters_podcast Facebook: Hearing Matters Podcast