Project Distinct Podcast

Scott McKain
undefined
Jul 22, 2020 • 9min

S2 E484: Encore Episode - Why YOUR business IS “show business”

A remarkable event created Scott McKain’s unique business philosophy: “ALL Business is Show Business.” In today’s Project Distinct, he relates the story of how it happened, and why it’s important to you and your efforts.(If you’d like to hear the entire audiobook of “ALL Business is STILL Show Business,” it’s available on Audible.) Learn more about your ad choices. Visit megaphone.fm/adchoices
undefined
Jul 21, 2020 • 11min

S2 E483: Encore Episode - Fighting commoditization

In today’s hyper-competitive marketplace, it’s natural that commoditization is a magnet that pulls businesses and professionals back to the pack. In today’s episode, Scott McKain relates the story of how commoditization impacted his industry of professional speaking — and reveals the aspect of business that can help you prevent being a commodity. Learn more about your ad choices. Visit megaphone.fm/adchoices
undefined
Jul 20, 2020 • 10min

S2 E482: Encore Episode - Three questions to create a compelling competitive advantage

Everyone seeks an advantage — however, we often fail to understand that what we perceive as a strength may not be compelling to customers in our market. In today’s Project Distinct, Scott McKain offers three questions we should all be asking to make our competitive advantage enough to motivate our customers. Learn more about your ad choices. Visit megaphone.fm/adchoices
undefined
Jul 19, 2020 • 11min

S2 E481: Encore Episode - The Six Levels of Customer Interaction (Part Three)

Scott McKain concludes his examination of the six levels of interaction that revolve around the intensity of customer relationships. Today, it’s the final two levels — client and advocate. What happens when the repeat customer becomes more engaged and exclusive with you? And, what does it take to grow a client into an advocate who will promote your business for you? Whether it’s B2C or B2B, the principles are the same — and you’ll grow both your business and your career when you understand all six levels…concluding today! Learn more about your ad choices. Visit megaphone.fm/adchoices
undefined
Jul 18, 2020 • 11min

S2 E480: The Six Levels of Customer Interaction (Part Two)

Scott McKain is examining the six levels of interaction that revolve around the intensity of customer relationships. Today, it’s the next two levels — first-time buyer and repeat customer. What happens when a prospect decides to make her first purchase? And, what does it take to keep them coming back for more? Whether it’s B2C or B2B, the principles are the same — and you’ll grow both your business and your career when you understand all six levels…continuing today! Learn more about your ad choices. Visit megaphone.fm/adchoices
undefined
Jul 17, 2020 • 10min

S2 E479: Encore Episode - The Six Levels of Customer Interaction (Part One)

In this series, Scott McKain examines the six levels of interaction that revolve around the intensity of the relationships you have with customers. Today, it’s the first two levels — suspect and prospect. You’ll discover how those who may not have the need or ability to buy move up into a prospect with whom you can do business. Whether it’s B2C or B2B, the principles are the same — and you’ll grow both your business and your career when you understand all six levels…starting today! Learn more about your ad choices. Visit megaphone.fm/adchoices
undefined
Jul 15, 2020 • 11min

S2 E477: Encore Episode - The clarity of Nido Qubein and High Point University

As the Corporate Educator in Residence at High Point University, Scott McKain has just spent a couple of days on campus at one of the nation’s most innovative institutions of higher learning. In this episode, he reveals one of the first steps that his friend, Dr. Nido Qubein, President of HPU, took to dramatically change the fortunes of the school — and how you can apply the same approach to your business or career. Learn more about your ad choices. Visit megaphone.fm/adchoices
undefined
Jul 14, 2020 • 12min

S2 E476: Encore Episode - The problem with the “hustle”

So many are talking about the importance of the “hustle” on social media, Inc. Magazine asks if we’ve devolved it into “hustle porn.” There’s no doubt we need to make an effort to attain success — but, is there a problem with all the 10Xing and the “hustle”? In today’s episode, Scott McKain shares what really matters as we seek to create distinction. Learn more about your ad choices. Visit megaphone.fm/adchoices
undefined
Jul 13, 2020 • 10min

S2 E475: Encore Episode - It’s not about you — and how to make sure the customer knows it's about them!It’s not about you — and how to make sure the customer knows it's about them!

When you make your conversations with customers and colleagues about them, you grow loyalty and expand your leadership abilities. In today’s episode, Scott McKain explains why this is such a critical factor — and gives you specific tactics to make this concept work for you. Learn more about your ad choices. Visit megaphone.fm/adchoices
undefined
Jul 12, 2020 • 11min

S2 E474: Encore Episode - Make your customer the star of the show

In today’s “experience economy,” perhaps the most important aspect is the connection you have with your customers. In today’s episode, Scott reminds us we should make our customers the star of our organization’s “show” — and gives three specific ways we can make that happen. Learn more about your ad choices. Visit megaphone.fm/adchoices

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app