Sport and the Growing Good

We’ve studied many aspects of coaching including having a system, running practice, and forming team identity. Much of what we’ve learned addresses the broad notion of preparing teams to compete. Today’s topic will build upon these and other topics we’ve discussed to engage several specific aspects of “leading on game day.” 1.        Coach Jackson’s favorite routes in driving thought the Midwest and western US states. 2.        Organizing game day so that the players would have mornings of instruction and activity. 3.        Game day meetings with coaching staff. Identifying priorities and roles for coaches in communicating the plan with the team. 4.        Shootarounds. Basic drills. Activating the body. 5.        Mike D’Antonio focusing on offense.  6.        Coaching in the CBA: “We had no scouting system. We had no film… It was pretty sight unseen. Most of it was just reaction.” 7.        The heartbeat: “I would send a rookie out with a drum…’Get them in here with a beat.’”  8.        Gameday meditation. From five to ten minutes. Changes throughout the season. “If it was early season, it might be that guys were new to this process so we might be talking about the body, relaxing from your breath down through the feet. A talking meditation. Or it might be in the playoffs or later in the depth of the season, we would just sit. We would just have meditation space. I called it breathing together. One breath, one mind. That was how we tried to sync guys up together.” 9.        “At some point in that team meeting, I would ask a player, what do you think is important in this game? ‘What do you think the focus should be?’ And sometimes it would be a reserve player so it wasn’t a hierarchy. Someone who was observant.” 10.  “’Let’s talk about your perspective, how you feel about how they guarded you the last time. Or what your force is going to be this time around. What are your thoughts?’ So we would be in synch.” 11.   Working on specials in the last minutes of the shootaround. 12.   Pregame speeches. Limited effects. Focuses: information and emotion. 13.  “It’s overrated, the ‘Gipper’ speech…There are times when you need to pull something special out, but for the most part it’s just telling them to get into the game fully.” 14.  Dennis Rodman’s pregame routines. Arriving an hour before the game. Video, weights, shower. Not on the court until that final moments before the game. 15.  Sending assistant coaches out in pregame to make sure everything was going right in warmups. 16.  Albert Mehrabian rule: “7% words, 38% tone of voice, 55% body language”  17.  Why Coach developed his whistling skills and used hand signals. “You really have to be able to communicate with your team when you’re coaching.” 18.  Codes for communication. 19.  “I think the voice is resilient and authoritative. I think it’s really important for the coach to have a strong voice.” 20.  “There’s a locker room voice that is commanding, yet assuring. It’s instructive.” 21.  The Horace Grant example – and how the move toward positive coaching is more effective in today’s game. Positive Coaching Alliance. 22.  Timeouts. Getting players composed. “I want you to find the rooted nature. Something that you know that gives you solace. And you can go to the bench and think of that space for ten seconds.” 23.  Examples of the rooted nature. Where you were nurtured. 24.  Others who were not in the game could encourage teammates while planning was going on. Then the coaches would come back in with the plan. 25.  Sitting vs. standing in timeouts. “They relax too much sometimes when sitting.” 26.  Communicating with the team during crunch time of a game: Research on best strategies for leading during critical/high pressure times include: -use brief, clear commands -control body language and tone (players look to coach as model in these times) -activate leadership within the team (tie into a player-leader during time-out, etc) -emphasize the next play and focus on the process -encourage deep breaths -reinforce trust and confidence in the team and system -acknowledge the pressure …and frame it as a challenge that we’re ready for 27. Red Holzman during crunch time. Defensive berating… then, “What do you guys what to run? What do you think will work?” “He left it entirely up to us…That was a real eye opener for me. I enjoyed that a lot.” 28. “Michael Jordan was such a great finisher and so was Kobe Bryant. A lot of that was part of the success I had as a coach.” 29. “I think the breath is really important. Take a deep breath and relax. We’re going to go into this. We’re going to be successful. Just be alert and react.” 30. After the game in the locker room. “Temperament is one of the things you have to watch for… Don’t get too high, don’t get too low. You need to find that balance.” 31. The Lord’s Prayer after the game for calming down. 32. After leaving the arena on game day. “I used to take a few minutes by myself.” 33. Coach Jackson and Coach Winter continuing to focus on their video analysis even as the plane seemed to be going down.  34. Communicating during the flow of the game with players, including a player who repeatedly made mistakes and was berated by others: “I’ll be looking at you. And you look at me. And then we won’t have to communicate about it anymore. Just know that ‘I made a mistake and that’s something we talked about. And we will move on from there.’” 35. “Sometimes stopping the activity and getting your players to reset is important. And you have to think of creative ways to do that.” 36. Accounting for different players’ pregame rituals. “It’s great to let them have that.” 37. Ensuring that your teams don’t start slow. “Something physical is good to do…Something that gets them back into their body. Because sometimes we get too into our heads. We’ve got a lot of information and we’re up here thinking about disseminating it and trying to get it all together, but you need to get back into your body.”

Dennis Scanlon is a Distinguished Professor of Health Policy and Administration and a Faculty Athletics Representative (FAR) at Penn State University. In addition to his renowned career as a researcher and teacher, he’s served in a critical leadership capacity at conference and campus levels as the Big Ten leads the way in a new era of college athletics. 1.        Dennis’ experience as a student-athlete at Villanova. I looked at the professors and thought, ‘this could be a cool job!’” 2.        What is a Faculty Athletics Representative? How did Dennis become one? 3.        Dennis’ regular FAR routines at Penn State. Active engagement in most dimensions of athletics endeavors, including academic eligibility, health and wellbeing, and admissions. 4.        How Dennis’ research and teaching agenda provides interesting perspectives into college athletics in the modern era. Legal issues, policy issues, economics issues.   5.        Some areas of uncertainty currently in college sports: Title IX, Labor law, collective bargaining. 6.        The importance of higher education leadership. Keeping the primary mission of the university centered. 7.        Challenges presented by frequent turnover in leadership positions on campuses. Institutional history. The “tragedy of the commons.” 8.        How his experiences as an athlete, coach, and parent of Division 1 athletes have contributed to his perspectives on college sports. “What we’re doing at the Division 1 level trickles down to these other levels.”

Omar Brown is the Senior Vice President of Community and Impact at the Big Ten Conference. He has a rich history of leadership with and beyond the conference. In his current role, Omar leads the way with student-athlete experiences and with community engagement. 1.        Two big parts of Omar’s job: 1) Student-athlete experience. 2) Community work. 2.        Student-Athlete Advisory Committee. Two SAAC meetings per year. 3.        CBS Championship games initiative. 4.        Big Life Series to Selma and a farm in Iowa. 5.        Reading week. 6.        Community work. In conjunction with big events. Renovating rec centers. Tours of campuses. Supporting teachers in Indianapolis. Renovating school in Indy. 7.        Adopted local school as “junior journalists.” 8.        What is the Student Athlete Advisory Committee (SAAC) on each campus. Each team has one or two reps. Each campus has a small executive committee to lead their campus. Two of these individuals are chosen to represent their school at the Big Ten. 9.        Why are there typically not as many football or basketball players on SAAC? 10.  SAAC at Big Ten talks about college sports issues and brings it back to their own campuses. 11.  Variance in SAAC across the conference. 12.  The richness of student-athlete resources provided by Big Ten athletic departments. 13.  Why making campus visits is important to Omar.  14.  Big Life Series. How and why did it come about? 15.  The Selma Big Life experience. Badgers in Selma.  16.  The Iowa Big Life experience.  17.  Marcus Carpenter. 18.  Future Big Life Series experience possibilities. 19.  Why community engagement around big events? “How can we make their community better?” Focus on local community residents. 20.  Omar’s regular routines. Why we wanted to get on campuses. “You really build the relationships there.” 21.  A job in Omar’s past: Organizational Transformation Consultant at Deloitte. Figuring our influential and impactful stakeholders. 22.  Leaders that Omar admired and why. Kevin Warren (preparation, presentation, perception, calmness). Tony Petitti (getting things done, avoiding “scope creep,” authenticity). 23.   “Anyone can work in sports.” Interconnectivity in college sports.

Katie Ahrens Smith is the Vice President of Policy and Compliance at the Big Ten Conference. She’s got a rich history of campus level leadership and offers a unique perspective on different leadership roles and on the interaction between institutions and the conference office.  1.        Why Katie entered athletic administration. 2.        What is the Senior Woman Administrator in an athletic department? Variance by institution. 3.        What does a campus-level sport administrator do? 4.        How does a campus-level sport administrator interact with the conference office?  5.        Olympic sport oversight committee at the conference. 6.        Ways that Katie is growing in the conference office role. Situational leadership. 7.        Impacts of the growth of volleyball on the game, the experience of the student-athletes – and the leadership work surrounding it all. 8.        The impacts of the Big Ten Network on a new generation of athletes. 9.        What is the policy and compliance team at the conference doing amid an era of rapid change in the college sports world. 10.  Katie’s keys for communication. Be accurate. Prepare. Listen.

A key charge for coaches is bringing their teams together to form a collective identity. Team identity formation is a complex process that can shape the group’s journey in profound ways. In this session, Coach Jackson offers some insights on team identity formation. 1.        What is worth noting early in an NBA season. 2.        Setting the tone for a new season: Speaking with the team about pressure. 3.        Visualizing the new season ahead. What did Coach Jackson visualize? Pre-mortems. “How do we incorporate new people into the system? We start with their habits. How to build skill sets…Doing that goes through some basic drills to get your body in shape.” 4.        What intangibles do you look for in getting the individuals you want for your system? Looking at how individuals handle mistakes. “We used to watch players’ demeanors on the floor.” 5.        Dennis Rodman’s impact upon team identity: “He was going to extend the effort.” 6.        Off-seasons can create individuals who are isolated or even egotistical. “As a coach, you want to get that taken care of. To make them part of the group.” 7.        Functional diversity. Valuing different roles on the team. 8.        The “dark night of the soul.” Leading teams through difficult times. 9.        A team bonding through its punishment by the coach. 10.  Building incremental evidence of a team’s identity. 11.  Punctuated equilibrium. Rapid and radical identity change of a group. 12.  Group identity formation being impacted by the competition. “It’s a standard that your group has to live up to.” 13.  Responding to the Pistons’ intimidation attempts. “We’re standing our ground. We’re not going to be intimidated by you. But we’re not going to make a big issue out of it … We’re peaceful Warriors. We’re going to contest you and resist you. But we’re not going to stand up and get in a brawl. That’s not necessary… Those are little things that you see as a coach that you’ve got to have some resolve and some ideas about how you want to present yourself as a team.” 14.  Identifying the “essence” of our opponents and ourselves. Pressure as a key construct in one’s essence. Talking to players, “How do you feel about pressure?” The coach has to be able to discuss this. A team must be able to “join together to collaborate under duress to be successful.” 15.  Being able to sell what you’re going to teach. 16.  The coach as “horse rider” metaphor. Understanding the student and how they best learn. 17.  John Wooden: “My coaching was done in practice.” Players led the way during games because they’d been coached. 18.  What did Coach ask prospective players? “How do you see yourself fitting in with our group?” This question gets perspective on the player and how they understand the team. 19.  Meditation routine with teams. Body check. Breathing. “One breath, one mind.” 20.  Understanding teams deeply in order to get through difficult times.

A.J. Edds is the Vice President of Football Administration at the Big Ten Conference. He plays a central role in guiding the sport throughout the year – including communicating with internal conference colleagues as well as coaches and administrators at each institution. 1. Coaches who AJ admired over the years. Rick Wimmer (at Greenwood High School). Kirk Ferentz (at Iowa). 2. “We exist to serve our members.” Officiating, internal operations, scheduling, championship administration, media, fairness, etc. 3. A.J.’s roles in shepherding football in the conference. The importance of communication. 4. Communicating with football coaches and helping them work together productively. “Off-line consensus-building.” 5. Working with coaches: “I’m a better employee because of the expectations of the guys.” 6. Getting to know each of the coaches as people in order to best collaborate with them. 7. Technology changing the work. Replay center. IPads. Wireless coach-to-player communication. 8. How the central location of the conference’s replay center allows for greater consistency. How collaboration plays out on a given review. 9. Being both thorough and efficient in review process. 10. A.J.’s aspirations for the sport of football.

Becky Pany is the Senior Vice President of Sport Administration at the Big Ten Conference. She works closely with campus and conference partners to ensure that the conference offers a fair and robust sports experience.  1.        Back injury that allowed Becky to serve as a student coach and ultimately an internship and role in the athletic department at IU. 2.        Being a utility player. Learning from a variety of roles. 3.        The work of a campus-level sport administrator. A “bridge” between the program and the department (and vice-versa). Note: this is a critical and increasingly challenging role in the era of resource reallocation in college athletics. 4.        Roles as conference VP of sport administration. “Arbitrator of fairness.” 5.        The dynamics of working with coaches. Competitors and collaborators. Annual business meeting for each set of coaches. “They come together and work through all operational aspects related to their sports.” Talking through and standardizing championship manuals. 6.        How the governance process plays out for policy and rules changes. Coaches provide recommendations and then the ideas move through the chain of governance. 7.        Collaborating on complex matters like scheduling and team travel amid conference expansion. Example: how does a school’s academic calendar shape their scheduling and travel possibilities? 8.        Technologies that assist with putting schedules together. 9.        Routines with the SWAs on each campus. 10.  Values that guide her work. Fairness. 11.  Continuing to learn through relationships. Listening.

Laura Anderson is the Chief Financial Officer and Treasurer at the Big Ten Conference. She draws from a rich diversity of professional and personal experiences to lead the conference through a period of rapid change. 1.        Leaders who Laura has learned from. Empathy and concern for the team. Trust. 2.        Her professional background. Accounting. “How to go into a place and learn everything you can about it.”  3.        Working in a volatile industry. Drawing from a diverse set of career experiences. 4.        Main responsibilities as CFO. Overall financial operations. 5.        Big Ten’s non-profit status.  6.        Big Ten as “central repository” and advocate for various services for the conference institutions. 7.        Money flows through Big Ten office and to the schools. Investing the money to maximize the money even for short time periods. 8.        Everyday routines. Talking “a hundred times a day” in the office with a colleague. Meetings with other senior leaders at the conference office. Conversations with campus contacts. 9.        Interactions with campus athletic department CFOs. Regular individual conversations and times when everyone comes together at the Big Ten office. 10.  Key phases of the year. Financial audit. 990 tax form. January budgeting and planning. March and April roll-out to governance structure. 11.  Technology and AI. Data protection. 12.  Communicating strategically with diverse constituents. 13.  “To be successful in a finance role, you need to be a people person.” 14.  Humility. Adaptability. Grit. Personality.

Kerry Kenny has worked at the Big Ten Conference for 17 years, holding multiple positions leading up to his current role as chief operating officer. In this role, he collaborates with the commissioner and many others in leading the conference through a rapid period of change. 1.        Lessons learned playing basketball for Lafayette University. “I showed up every day.”  2.        Attributes that Kerry looks for: note-taking and listening; authenticity, credibility, accuracy, positivity. “They may not be the most outspoken, but when they do choose to speak, they have credibility.”  3.        Having a positive attitude.  4.        Knowing the names of others as a sign of respect. 5.        Kerry’s strengths. Hand-written notes. Being intentional with every interaction. Learning about others. 6.        Kerry’s key components of work: 1) being “the best #2” for Tony; 2) managing the office day-to-day; 3) point person for television and media deals, HR, scheduling, etc. 7.        What prepared him: exposure to different parts of the operation over the years. “I’ve sat in their seat.” 8.        The importance of the conference’s physical office space: replay center, meeting spaces, everyday office spaces. 9.        Importance of geography: “Chicago holds a special place in Big Ten lore.” 10.  Office’s convenient proximity to the airport. 11.  The importance of face-to-face conversation – both planned and unplanned. Creativity. Collaboration. Camaraderie. 12.  Continued learning. Staying on the cutting-edge.  13.  Routines with external partners.  14.  Nuance, skill, and discretion in communication. Being an “information merchant.” Understanding how much information to offer in a given conversation. Separating the personal from the professional. 15.  Mental preparation and “re-setting” before important conversations. Understanding who you’re talking with.  16.  “KYP.” Know your personnel. Know your plan. Keep your poise… 17.  Discipline as a leader.  18.  Stories that illustrate what is unique about the Big Ten. 

Why should coaches work with compassion? How can they do it? 1.        Coach’s perspective on coaching clinics and professional development. “It’s a collaboration of thought and ideas.” “You have to go there with intention on what you want to learn.” 2.        The importance of storytelling in coaching. “We are telling stories to ourselves all the time…So stories are part of our brain’s activity.” 3.        Cataloguing stories that lend deep insights into key points you want to make. 4.        Framing a team’s journey as a story: “We have a journey to make…What kind of story are we going to tell ourselves?” 5.        Why is compassion relevant as a coach. “As a coach, you are called to drive people farther than they think they can go. To give more effort than they are capable of. And, in the process of doing that, they’re putting their lives and limbs in jeopardy a lot of times. They are playing with this controlled abandon…You’re trying to extend that level of energy to a point where they will be able to change the contest that they’re involved in…In the process, players overextend themselves, they get injured, they lose. You have to commiserate in loss and there is compassion.” 6.        Shaquille O’Neal aspiring to be like Wilt: Being able to play heavy minutes. John Salley serving as a “go-between” for Shaq: “He wonders, do you think he’s doing a good job?” 7.        Connections between Buddhism and Christianity: “In Buddhism, compassion is the response from the Buddha. In Christianity, love is the response from Jesus. The two come together.”  8.        “We all suffer…Suffering is part of human nature.” 9.        “It doesn’t have to be the big hug, but it has to be the understanding and the care. It can even be in the eyes.” 10.  Compassion: “to suffer with.” It has an action element with it. 11.  Compassion can “come from some basic things: a touch, a greeting, a ‘job well done…’” 12.  Acknowledging challenges as a coach is important. 13.  The critical nature of turning points. 1) newness; 2) injury; 3) not going well; 4) critical incident. 14.  “Every coach who has done this for a while knows his way around a training room. Being there to support and commiserate.” 15.  Elvin Hayes’ injury at a critical time. 16.  Kobe Bryant ankle sprain during the finals: Handling it with compassion and firmness. “I’m so sorry that you’re not going to be able to do this.” Energy in coming back from the biggest disappointment of his career led to a big victory two days later. 17.  Compassionomics book. 18.  The details of compassion. Wording of questions. Touch. Physical presence. 19.  The team supporting Scottie Pippen after a personal loss. Brought him to the middle of the room and putting a hand on him. 20.  Johns Hopkins University study: Compassion reduces anxiety. 21.  Showing a team “we’re in it together.” Example from a hostile environment. Sacrificing himself for the good of the team. 22.  Virtuous cycles. Virtue compounds. 23.  Coaches are “Riding the racehorse…The team is running the race. You can rank at the reins and yell… but the reality is, we’re in this together…You need to do it in a humanistic, compassionate way.” 24.  Getting Michael Jordan to be patient with Steve Kerr, who’d been struggling to contend with John Stockton. 25.  “Some of it has to be, ‘How compassionate can we be with ourselves?’”  26.  Discipline. “Silly fines.” More serious issues. Knowing when there’s something bigger going on in a player’s life. 27.  Re-integrating someone into the fold after a discipline or suspension: It starts in the center circle before practice. 28.  Acknowledging outside events and discussing them as a team.