Sales Talk for CEOs

In the age where traditional sales tactics seem obsolete, CEOs and founders are shifting to innovative strategies. Lloyed Lobo, co-founder of Boast, accentuates the importance of community-led growth. His journey, from an engineer to a salesperson, and ultimately, to the co-founder of a company aiding businesses in accessing R&D funding, underlines the value of community.Lloyed divides community-led growth into four stages: audience, community, movement, and cult. He believes that it starts with a passive audience, and, with engagement, it transforms into an active community. When this community works collectively towards a cause, it becomes a movement, and finally, with deep-rooted beliefs, it can shape into a cult (in a good way).By curating events, insightful blog posts, and actively engaging with his audience, Lloyed created a trusted hub for entrepreneurs. He also emphasizes founder-led sales in a startup's initial stages, suggesting that personal touchpoints build credibility and rapport.Furthermore, Lloyed points out that community-driven platforms don't just boost sales but propel innovation by fostering a collaborative space for knowledge sharing. As the world progresses, businesses that prioritize and integrate community-building will emerge as leading brands.Chapters00:39 Introduction of special guest Lloyed Lobo, co-founder of Boast.03:55 Boast integrates with technical and financial systems to streamline funding.08:05 Lloyed Lobo's journey from engineering to sales to co-founding Boast.12:10 The challenges of cold calling and finding the right audience14:39 Framework for targeting the right audience: passion, niche, propensity to pay, ease of access15:56 Identifying white spaces in the market: lack of support and tactical content20:16 Hosting meetups and the importance of consistency22:29 Understanding the ideal customer profile and their aspirations25:46 Using events and community to engage and build loyalty28:57 Founder-led sales and the importance of product-market fit33:05 Hiring for trajectory and the importance of grit and determination35:24 Founder reinventing their job and excitement of trying new things39:18 The role of community in building enduring brands.41:12 Lloyed Lobo's journey from humble beginnings to success.45:18 The importance of loving your customer and adding value.45:43 Lloyed Lobo's book "From Grassroots to Greatness".About GuestLloyed Lobo, an entrepreneur, podcast host and community builder, experienced the Gulf War as a young refugee in Kuwait, witnessing the strength of community in evacuating the population to safety. As the co-founder of fintech platform Boast.Al, he leveraged the Community-Led Growth model to bootstrap the company to $10 million in annual recurring revenue while also co-founding Traction, a community empowering more than 100k innovators through connections, content, and capital.Lloyed is also the author of ‘**From Grassroots To Greatness: 13 Rules to Build Iconic Brands with Community Led Growth’ **(foreword by Jason Lemkin), which covers tactical advice from community-led businesses both big and small, such as Apple, Harley Davidson, Nike, Crossfit, HubSpot, and many more to help readers attract passionate and devoted fans of their own. The book topped Amazon’s new release charts in various categories, including Startups and Business Technology, within mere hours of its pre-sale launch.About CompanyBoast.ai is a leading financial technology firm that simplifies the process for companies to access government incentives, including R&D tax credits and innovation grants. Leveraging a blend of expertise and automation, Boast.ai streamlines the claims process, maximizes claims amounts, and reduces the risk of audits. With their integrated platform, businesses ca

Wouldn’t you love to get into the mind of your sellers and understand exactly what they are thinking? Wouldn’t you love to know what they are struggling with most?If you could read their minds, or if you asked, what would your sales leaders say it is and what would your sellers say?  Spencer Wixom from The Brooks Group says that his research shows the answer you likely will get if you ask is prospecting and discovery calls. Why, because it’s hard. Harder these days than ever and leaders are still teaching and depending on old methods that don’t work.  Spencer’s insights shed light on the challenges of prospecting and discovery, where traditional modes of communication still reign supreme. In the price-sensitive market landscape, he champions the mantra of selling value over price, urging sellers to convey their solution's tangible ROI.But what truly stands out? Spencer’s attention to the emotional and motivational pulse of sales teams. Recognizing the evolving motivations of the younger generation and the nuances of hiring and retention, he underscores the importance of CEOs understanding and catering to individual seller drives.Join Alice as she unpacks Spencer's strategies, exploring the future of sales and the critical role CEOs play in shaping it.Chapters02:02 Importance of having a simple, fundamental sales process05:33 Study shows that prospecting and discovery are the biggest struggles11:25 Introducing a formal referral selling program can increase results13:06 Connecting people with similar issues strengthens trust in relationships19:53 Salespeople need to understand customer value, not just product features.24:33 Recognizing trigger events to understand the value of products/services.25:54 Burnout and lack of motivation among sales development reps27:58 Generational differences in motivation32:05 Balancing work-life priorities and productivity36:09 Customer indecision and closing challenges38:40 The importance of the sales process and relationship building39:14 The pressure on salespeople to close deals42:04 The importance of team selling and gaining commitment48:42 The importance of empathy and understanding buyers' struggles51:42 Importance of understanding natural capabilities and skills for job success55:26 Shift in demographics and work dynamics with millennials and Gen Z  About GuestSpencer Wixom is the President & CEO of The Brooks Group. His primary responsibility is leading the organization to deliver transformational performance improvement in their client’s sales teams. This is done by harnessing the collective effort and expertise of The Brooks Group Executive team and empowering market-leading talent up and down the organization.  Spencer joined The Brooks Group after many years leading global teams as an executive in the sales transformation space, including marketing, sales enablement, research and analytics, and client success. About HostThe Brooks Group is an award-winning organization specializing in sales training and classes. With a focus on offering top-tier sales training solutions, the Brooks Group aims to empower sales teams to reach their full potential and drive significant business results. Their training programs are designed to be impactful, customized, and aligned with the unique needs and goals of each client they serve. Although detailed services were not provided, the multiple awards and client testimonials indicate a strong reputation and effectiveness in delivering their sales training services. Social Links  You can learn more about and connect with Spencer Wixom in the links below.Connect with Spencer on LinkedIn:(14) Spencer Wixom | LinkedInCheck out Brooks group website:

Product. Sales. Marketing. Customer Success. If you want to grow your business, your entire go-to-market team has to be in perfect alignment. Providing a seamless experience makes such a huge difference to customers, but it’s often hard to achieve. Luckily, you’ll get plenty of ideas and inspiration in this Encore Episode on the Sales Talk for CEOs podcast.My guest for this interview is Pouyan Salehi, CEO of Scratchpad, a workspace designed specifically for sales and revenue teams. Scratchpad has a unique bottom-up sales model where—on the one hand—the end-users of the software (sales reps) are not the buyers, but—on the other hand—the end-user experience is instrumental in getting sales conversations with decision-makers at large companies. A fully aligned go-to-market team is crucial to success, and, in this interview, Pouyan shares how he achieves it.As Pouyan explains, aligning your go-to-market team has nothing to do with tools and processes. Instead, you have to start with mindset, prioritizing ‘delight’ and ‘experience.’ “We’re a software company, and we build a product, and people buy the product. But that’s just one component,” says Pouyan. “What we’re essentially doing for every user interaction that we have is we’re giving them an experience. We’re delivering an experience, and that experience should be one of delight.”This mindset drives sales and customer experience at Scratchpad and has brought the entire go-to-market team together into one cohesive unit. Scratchpad has established a base of raving fans that any CEO would envy! Listen in to hear how Pouyan has done it, so you can apply the strategies to your business too.Highlights[2:25] Designing a space for sales team efficiency[7:24] Understanding diversity in sales reps[9:26] Balancing structure and individual flexibility[13:45] Selling your idea and testing your value proposition[20:25] Designing a complex go-to-market motion[29:40] Building a fully aligned go-to-market team[35:19] Creating raving fansAbout Our GuestPouyan Salehi is co-founder and CEO of Scratchpad, the pioneer of the Revenue Team Workspace. Prior to Scratchpad, Pouyan was co-founder and CEO of PersistIQ, the complete outbound platform engineered from the ground up for sales. A successful serial entrepreneur, Pouyan also co-founded Lera Labs (CycleIO) and has dedicated the last decade to improving the sales process for B2B enterprise sales reps and teams.Show LinksConnect with Pouyan Salehi in the links below:Website: https://scratchpad.com/LinkedIn: https://www.linkedin.com/in/pouyansalehiYou can learn more about and connect with Alice Heiman in the links below:Website: https://AliceHeiman.comLinkedIn: https://www.linkedin.com/in/aliceheiman/

From FBI prodigy to HR tech disruptor, meet Joanna Riley, the extraordinary CEO revolutionizing talent acquisition.Joanna's secret agent aspirations led her down a unique path, guided by her parents' unwavering support. Her undergraduate years were a whirlwind of cutting-edge courses in the psychology and geometry of crime, fueling her passion for espionage.Joining the FBI right out of college, Joanna's first taste of the professional world may surprise you - she conquered sales at just four years old, going door to door as the "snail annihilator" with her best friend.After 3 successful startups Joanna is now transforming the way companies find and harness their most valuable asset - people. As the visionary leader of Censia, she focuses on diversity, a deep understanding of customer connection and is shaking up the traditional notion of sales. She is on a mission to revolutionize talent acquisition with the power of AI. Hear Joanna’s journey and discover how she’s reshaping the hiring landscape and paving the way for a new era of success on this incredible interview! Chapters03:53 Importance of using data to make hiring decisions and retain employees.05:22 Joanna's background in the FBI and how it translates to entrepreneurship.08:26 Transition from the FBI to starting the first company in sales.10:05 Success and sale of the first company at a young age.13:20 CEO pain point: finding the right people for their company.13:56 HR tech focuses on helping companies with talent acquisition.14:55 Talent market shifted from active to passive job seekers.15:49 Current talent search methods are outdated and ineffective.16:46 Underrepresented communities are disadvantaged in keyword-based searches.17:16 AI can provide a more intelligent understanding of candidates' capabilities.18:03 Shifting the focus from keywords to desired achievements.19:04 Started selling after building a structured talent database.21:45 Customer advisory board helped identify pain points and validate solutions.25:50 Importance of CEOs staying in touch with customers.26:37 Initial challenges in selling and finding product-market fit.30:39 Transitioning to hiring salespeople.32:02 Scaling and growing the go-to-market team.33:07 Advice for CEOs: prioritize sales and customer conversations.About GuestJoanna Riley is an experienced entrepreneur and investor, renowned for championing diversity in the tech sector and for driving the development of ethical AI in HR Tech. As the CEO and Founder of Censia, she spearheads a cutting-edge Talent Intelligence Platform that is revolutionizing the way enterprises identify, recruit, and retain transformative talent. Joanna's passion for leadership extends beyond her role at Censia. She is a prolific early-stage investor and a distinguished member of the Board of Young Presidents Organization (YPO) as part of the Global Membership Council. She also devotes her time to mentoring up-and-coming entrepreneurs in the tech space.Her achievements are rooted in a diverse and robust background. Early in her career, Joanna was an integral part of the International Training Unit for the FBI. In addition, she distinguished herself as a national rower and earned her BA degree in Foreign Affairs from the University of Virginia. Today, she continues to hone her business acumen as part of the President's Program at Harvard Business School.Social Links You can learn more about and connect with Joanna Riley in the links below.Connect with Joanna on LinkedIn:(35) Joanna (Jo) Riley | LinkedInCheck out Censia's website:Transformative Talent Intelligence - CensiaYou can learn more about and connect with A

Hiring high-performing teams is no easy feat for CEOs, but when it comes to sales teams, the stakes are exponentially higher. Achieving your organization's business objectives hinges on building and scaling a successful sales force that drives predictable revenue growth.But what do you do when sales are stagnant and results fall short of expectations? It's time to examine how we, as CEOs, have supported the growth of our sales teams.In a value-packed conversation with Lori Richardson, a renowned sales strategy expert and founder of Score More Sales, we dive into the crucial factors that contribute to building peak performing sales teams.Lori emphasized the utmost importance of hiring the right people, empowering effective sales leaders, and providing ongoing coaching and support.Discover how you can revolutionize your sales teams and supercharge your business success with these insights from a true sales guru.Chapters04:30 Challenges with traditional sales training and accountability08:37 Importance of hiring the right salespeople and coaching them09:45 Discussion on the need for training on hiring and assessing candidates11:27 Importance of setting up a customized assessment for each sales role13:29 Critique of using personality assessments for hiring salespeople17:09 Importance of setting clear criteria and avoiding excessive requirements24:09 Discussion on the concept of "culture add" in hiring29:58 Importance of expanding networks and connections for diversity hiring32:08 Tips for making job postings more appealing to diverse candidates35:30 Importance of sticking to the hiring process and not deviating40:00 Importance of assessing existing sales teams and leaders45:24 Importance of developing a strong sales team for company valuationAbout GuestLori Richardson is the CEO, Speaker, and Founder of Score More Sales, a consultancy she established in 2002 to assist companies in boosting their revenues through strategic sales endeavors. Her expertise stems from over two decades of experience in B2B sales and leadership roles. With a commendable career in tech sales under her belt, Lori envisioned Score More Sales to be a beacon for leaders of mid-sized businesses, guiding them in hiring competent sellers and appraising their incumbent sales teams. As of 2022, the company marked its 20th year, symbolizing two decades of dedicated service in the realm of sales consultancy. Apart from her role as the head of Score More Sales, Lori has made significant contributions to the sales domain as an author. She penned "She Sells," a book that serves as a manual for company and sales leaders to effectively discover, enlist, and retain sales talent.Social Links You can learn more about and connect with Lori Richardson in the links below.Connect with Lori on LinkedIn:(99+) Lori Richardson | LinkedInCheck out Score More Sales website:ScoreMoreSales - More of What Works, NowYou can learn more about and connect with Alice Heiman in the links below.Connect with Alice on LinkedIn:(99+) Alice Heiman | LinkedInCheck out Alice’s website:Alice Heiman - Alice Heiman

Connection is everything. When your marketing message resonates with your customers, selling becomes easier, retention becomes easier, and your customers become powerful evangelists who market and sell for you. To achieve this, you have to find the right words that make your customers lean in. You have to create marketing that is music to your buyer’s ears.In this episode of the Sales Talk for CEOs podcast, my guest Kate Bradley Chernis shares advice on how to do just that. A former live radio DJ, Kate is now the CEO of Lately, a software that uses artificial intelligence to learn the voice of brands and create writing models based on the words, key phrases, and sentence structure that will get the highest engagement. Kate has used Lately technology to get a 98 percent sales conversion rate with the company’s organic messages, and she is sharing tips for creating marketing that connects to customers in this podcast episode.As Kate explains, the problem with a lot of marketing is that marketers are trying to find ‘the right words that sell.’ “The objective isn’t actually a sale,” says Kate. “The objective is first to engage. Get to the next step. Get the reaction. Get them to lean in. Get that long play going.”In this interview, Kate discusses the importance of making a connection as you start conversations with potential customers via marketing. Using the neuroscience of music, she explains how marketing messages should be crafted to offer familiar ‘touch points’ that cue nostalgia, memory, and emotion. This, in turn, builds trust, which is the basis for customer acquisition and loyalty. Sound interesting? Then listen in to learn how you too can create marketing that is music to your buyer’s ears. Highlights2:37 The rollercoaster of the CEO8:27 Getting specific about your ideal customer17:58 Why the objective of your marketing isn’t a sale21:17 Believing in yourself (and not the naysayers)28:26 Creating two-way street marketing30:33 Making music to your buyer’s ears39:00 Creating a seller-free experience QuoteThe objective isn’t actually a sale. The objective is first to engage. Get to the next step. Get the reaction. Get them to lean in. Get that long play going.” Connect with Kate Bradley Chernis in the links below:Website: https://www.lately.ai/LinkedIn: https://www.linkedin.com/in/katebradley/ You can learn more about and connect with Alice Heiman in the links below:Website: https://AliceHeiman.comLinkedIn: https://www.linkedin.com/in/aliceheiman/

From youngest CEO on the Nasdaq to an industry he never dreamed he’d be in. You’ll want to dive into this exclusive interview with CEO Michael Katz, founder of mParticle, with a mission to unify and organize customer data, unlocking its untapped potential.mParticle  was born from Michael’s triumph at Interclick, where data-driven approaches led to business success. Recognizing the growing significance of mobile and the complexity of customer data, he seized the opportunity to create a platform that could rise to these challenges.Because Michael didn’t know sales his strategy took a unique approach and one that I often recommend for the early days. He was very choosy about who he invited to the table to invest. It wasn’t just money he was looking for, he found people who cared about his success as much as he did. By leveraging his network of investors, his lead generation was all through introductions. That became a force multiplier for him. Starting with founder-led sales and being very successful because of the introductions from his investors, he soon saw the need for more salespeople but not really knowing sales he shares how he hired his first great seller. Michael soon hired a sales leader and looking back, what he realizes is that he waited too long to bring in sales enablement. Another game changer for his sales growth was collaborating with partners as they played a pivotal role in building trust and influencing decision-makers.Michael Katz is the thoughtful, purpose driven, gritty type of CEO I’d want to work for. He shares a wealth of knowledge so I’ll stop here and let you listen to learn the rest. Chapters00:53 Michael Katz discusses how mParticle manages customer data to increase sales.03:22 Michael Katz shares his background and the founding of mParticle.05:40 mParticle was founded to solve the technical challenges of mobile app data.09:00 Michael Katz utilized his network to make introductions and generate leads.11:49 Hiring multiple salespeople with different backgrounds to benchmark their performance.18:28 Fine-tuning the sales organization and aligning the different functions.26:45 Building a sales organization with regional coverage and vertical specialization.32:52 Sales is a system that requires constant fine-tuning and alignment.41:26 The sales organization includes account executives, sales management, solutions engineering, and sales enablement.About GuestMichael Katz is the CEO and Co-Founder of mParticle, a leading technology company specializing in data infrastructure for the mobile and web industries. With a proven track record of innovation and leadership, Michael has played a pivotal role in guiding mParticle to become a prominent player in the data management landscape.As the CEO, Michael Katz oversees the strategic direction of the company, fosters key partnerships, and spearheads efforts to deliver cutting-edge solutions to clients worldwide. With a passion for harnessing the power of data, he has helped mParticle establish itself as a vital platform for businesses seeking to optimize their data collection, integration, and activation processes.Drawing upon his extensive experience in the technology sector, Michael's visionary leadership has been instrumental in driving mParticle's growth and success. Under his guidance, the company has achieved significant milestones and earned a reputation for its exceptional data solutions and commitment to customer success.Social Links You can learn more about and connect with Michael Katz in the links below.Connect with Michael on LinkedIn: https://www.linkedin.com/in/michaelskatz/Check out mParticle's website: https://www.mParticle.com/You can learn more about and connect with Alice Heiman in the links below.Connect with Alice on LinkedIn: 

The CEO's role in sales is vital to the growth and success of any company. But many are unclear on what that role should be. In this episode, Alice outlines clearly 3 roles the CEO needs to consider.The CEOs role with existing customers and prospects The CEOs role as an evangelist The CEOs role on social media Alice starts by talking about the role with existing customers. Typically, the CEO only gets involved when there is a problem. By focusing on building strong relationships with the customer’s CEO or other high-level leaders and being proactive you have a greater opportunity to ensure things go well. She suggests writing notes of thanks, holding events, and making videos. She notes that you can’t do this for all customers and that the sales leader and team should prepare a list showing where your efforts will have the most benefit. She talks about the importance of the CEOs role with prospects. It’s much less likely to see a CEO getting involved with prospects but Alice reminds us that no one can bring confidence to a deal the way a CEO can. There will be times when the CEO should be positioned with the most senior-level people to provide their vision and insight as it relates to what the customer is trying to accomplish. Next, she mentions the role of evangelist, it is one Alice knows some CEOs are reluctant to take. By sharing your thought leadership, industry insights and talking about your great company you can create a draw that will make you the chief lead generator. She recommends appearing on podcasts, speaking at conferences, appearing on a panel, moderating a panel, or holding a webinar. The third role is the CEOs role on social media. She insists that utilizing social media, particularly LinkedIn, allows you to expand your reach and connect with stakeholders in your industry in a way that drives demand. Being present on social media will help you build your brand and your company's brand.As CEO, Alice recognizes the amount and variety of work you have to do and recommends outsourcing or delegating the things that others could do better to free you up to take the role in sales you need to take and work more on things that energize rather than drain you and are truly in your genius zone.Chapters00:59 Importance of CEO's role in sales03:03 CEO's role with existing customers04:15 CEO's role with prospects08:50 CEO's role as an evangelist10:39 Ways to evangelize, podcasts, conferences, webinars, videos14:49 Importance of CEO's presence on LinkedIn17:36 Outsourcing social media management20:01 Connecting and interacting with customers and prospects on LinkedIn23:05 Conclusion and gratitude for two years of podcastingAbout your hostAs Chief Sales Energizer, Alice is internationally known for her expertise in elevating sales to increase valuation for companies with a B2B sale that have exceptional growth potential. Spending her time strategizing with CEOs, company leaders and their sales leadership to build the strategies that find new business and grow existing accounts is her passion.  Her clients love her spirit and the way she energizes their sales organization. Alice also serves on the board of several growing companies to energize and elevate their sales. When she is not guiding CEOs to elevate their sales, she can be found hanging out with her family, walking, snow skiing, sailing in Lake Tahoe, volunteering in the community, or reading a book in her backyard. You can learn more about and connect with Alice Heiman in the links below.Connect with Alice on LinkedInCheck out Alice’s website

Are you a CEO perplexed by your company's stagnant sales? The solution may lie within your own actions.According to the insightful Larry Mandelberg, renowned author of "Businesses Don't Fail, They Commit Suicide," CEOs often become detached from the sales process and unknowingly hinder their team.The consequences of this disconnect are substantial, forcing CEOs to look at things differently and shift their attention from driving revenue to providing unparalleled value to their customers.Larry's extensive experience has revealed that by making this shift, CEOs can cultivate satisfied customers who will, in turn, refer others and propel business growth.However, this change in focus necessitates a shift in mindset and a willingness to prioritize customer needs above short-term gains.Additionally, Larry emphasized the importance of having a clear purpose and its profound impact on revenue. Understanding the value the organization delivers, who it is delivered to, and how it is delivered is paramount in establishing a thriving enterprise.Chapters02:25 CEOs may be undermining sales by not focusing on delivering value07:01 The role of the CEO in sales culture09:45 CEOs stepping on toes in sales process13:08 Guidelines for bringing the CEO into sales calls24:23 CEOs should always ask questions and play stupid28:17 The need for Sales, Accounting, and Finance to sit down and reimagine the way payments are made31:21 The CEO's responsibility in making sure different areas of the organization are communicating and looking for ways to make each other's jobs easier35:30 Practical advice for CEOs, including interdepartmental conversations and scheduling them based on the sales cycle43:31 Inviting customers to visit the office to gain empathy for the work done48:14 The importance of clarity in speaking to a specific market and revisiting the mission statement frequentlyAbout GuestLarry Mandelberg is a consultant, speaker and author with “more than 150 years of combined business experience.” A natural problem solver, Larry represents the 5th generation of his family’s business. He started working at a young age where he learned from his father before and after school. Larry is an effective catalyst for change who has solved intractable problems and achieved new levels of efficiency and success for businesses in multiple industries. A prolific writer, Larry has published more than 80 columns. His first book, Businesses Don’t Fail, They Commit Suicide is scheduled for release in early 2018. A sought-after speaker, he has delivered more than 60 business-changing keynotes and workshops.Social Links You can learn more about and connect with Larry Mandelberg in the links below.Connect with Larry on LinkedIn: (47) Larry Mandelberg | LinkedInCheck out Larry's website: Mandelberg.biz | Harness, Focus, GrowCheck out Larry's book:https://www.amazon.com/Businesses-Dont-Fail-Commit-Suicide/dp/1662438214You can learn more about and connect with Alice Heiman in the links below:Connect with Alice on LinkedIn: (47) Alice Heiman | LinkedInCheck out Alice’s website: https://aliceheiman.com/

Being a first-time female entrepreneur in a male dominated space is no easy feat, and Tracy Young's journey starting a tech company in the construction industry is truly inspiring. She co-founded PlanGrid after recognizing the inefficiencies of paper blueprints and digitized them with tablet-friendly software that streamlined construction processes. Tracy's innovative solution caught fire and drove massive organic growth for PlanGrid. As the company expanded and shifted to enterprise sales, Tracy's team developed strategic and empathetic approaches to address diverse customer needs. She also built a strong sales team, learning from experienced reps and empowering her employees. Ultimately, Autodesk acquired PlanGrid, validating both Tracy's and PlanGrid's value. Building on her success, Tracy launched TigerEye to help sales teams optimize their strategies and unlock their full potential. Tracy's story showcases the incredible achievements of women entrepreneurs in male-dominated industries, and how game changing innovation can happen anywhere in your organization. Chapters02:44 Tracy Young explains the problem PlanGrid solved in the construction industry   06:14 Tracy Young and her co-founders quit their jobs to work on PlanGrid full-time   08:21 PlanGrid starts selling to friends and receives positive feedback   10:41 PlanGrid's user base grows through word-of-mouth and virality   16:31 PlanGrid transitions to selling to enterprise customers   19:58 Challenges of selling to enterprise customers and expanding product offerings   22:18 Tracy Young discusses the importance of understanding the needs of different decision-makers   33:00 Autodesk acquires PlanGrid   38:06 Tracy Young and her husband co-found TigerEye   45:23 Tracy Young shares where to find TigerEye and connect with her  About GuestTracy Young is the co-founder of TigerEye, a software company that helps sales leaders track and predict the future performance of their sales teams. She was also the co-founder and CEO of PlanGrid, a construction software company that was acquired by Autodesk. Tracy has been recognized as one of Forbes' Top 50 Women in Tech and a Top 50 SaaS CEO by the SaaS Report.About CompanyTigerEye is a software company that helps sales leaders track and predict the future performance of their sales teams. Social Links You can learn more about and connect with Tracy Young in the links below.Connect with Tracy on LinkedIn: (99+) Tracy Young | LinkedInCheck out TigerEye's website: TigerEye — AboutYou can learn more about and connect with Alice Heiman in the links below.Connect with Alice on LinkedIn: (99+) Alice Heiman | LinkedInCheck out Alice’s website: Alice Heiman - Alice Heiman