

Business Brain – The Entrepreneurs’ Podcast
Shannon Jean & Dave Hamilton
Two long-time small-business owners, Dave Hamilton and Shannon Jean, come to you each week to talk through the trials, success, pitfalls and tips it takes to successfully run a small business in today’s world. Hear real-world folks talk about real-world problems, letting you know not only what it takes to get it done but that you’re not alone in doing it!
Episodes
Mentioned books

Oct 30, 2024 • 23min
What's in Your Credibility Stack?
In this episode of Business Brain, Dave Hamilton and Shannon Jean tackle the delicate topic of politics in business, discussing whether or not businesses should share political views and how doing so can impact credibility. They share their thoughts on staying politically neutral, using an analogy to musicians and how their political stances can influence listeners’ perspectives.
The hosts also explore the importance of building and maintaining credibility in business. They dive into real-life examples of how over-delivering on promises and offering excellent service can build trust with customers. Shannon shares his experience selling handbags, highlighting how he gradually built credibility over time to increase sales.
Tune in to learn about the value of credibility in business, why it’s often best to keep politics out of your business communication, and how to create what the hosts call your “credibility stack.” This is a must-listen for entrepreneurs and business owners looking to build trust and ensure long-term success.
00:00:00 Business Brain – The Entrepreneurs’ Podcast #594 for Wednesday, October 30th, 2024
October 30th: National Checklist Day
00:01:38 Let’s Talk About Talking About Politics
Sonos
00:10:02 SPONSOR: Notion combines project management with your docs, knowledge base, and AI. You can try it for free today at Notion.com/businessbrain.
00:11:37 SPONSOR: Launch, run, and make your business official at LegalZoom.com — Promo code BBSHOW gets 10% off any business formation product.
00:13:20 Credibility and how to prove it
Jeff Bezos “No One Trusts The Media”
What’s In Your Credibility Stack?
00:22:19 BB 594 Outtro
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Oct 25, 2024 • 24min
Family Business Dinner Table Lessons
In this episode of Business Brain, hosts Dave Hamilton and Shannon Jean discuss insights from their recent guest, Michael Prendamano, who introduced his bin store concept. The store operates with a unique pricing model where the price of items decreases each day until sold. They explore how this innovative approach adds value for both customers and suppliers, emphasizing customer service at every level.
Dave and Shannon also discuss their experiences running family businesses, sharing stories about hiring family members, building trust, and maintaining professionalism in family business dynamics. They highlight the importance of treating all team members equally and the benefits of sharing entrepreneurial lessons at the dinner table. The episode wraps up with a nod to the value of family and business integration while keeping a focus on respect and clear boundaries.
00:00:00 Business Brain – The Entrepreneurs’ Podcast #593 for Casual Friday, October 25th, 2024
October 25th: World Pasta Day
00:01:17 Dissecting the Bin Store with Michael Predamano, Business Brain 592
Bring value to your customers and your vendors
Make customer service your noble cause
Every business is in the Customer Service business
00:06:45 SPONSOR: Vanta. Vanta automates compliance for ISO 27001, SOC 2, GDPR, and more, saving you time and money — while helping you build customer trust. Save $1,000 at Vanta.com/brain
00:08:12 Turns Out I’m Running a Family Business
The Value of Dinner Table Lessons
00:23:26 BB 593 Outtro
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Oct 23, 2024 • 23min
Michael Prendamano - The Bin Store
In this episode of Business Brain, Dave Hamilton and Shannon Jean talk with Michael Prandamano, founder of The Bin Store. Michael shares his journey from starting out with retail arbitrage in his backyard storage shed to operating two successful bin store locations moving over 1.75 million items annually. The Bin Store offers a unique pricing model where everything starts at $6 on “restock days” and gradually decreases throughout the week, making it a treasure hunt for customers.
Michael discusses the challenges of scaling his business, managing inventory, negotiating leases, and employing effective guerrilla marketing strategies to attract customers. He emphasizes the importance of delivering value to customers and leveraging his past experiences to make strategic decisions. Michael also offers insights into the sourcing process, where he buys truckloads of returned products without delving into specific manifests, trusting in the cost-per-piece model to ensure profitability. The episode showcases the creativity, adaptability, and customer-focused mindset needed to thrive in retail liquidation.
00:00:00 Business Brain – The Entrepreneurs’ Podcast #592 for Wednesday, October 23rd, 2024
October 23rd: National Slap Your Coworker Day
00:02:00 Special Guest: Michael Prendamano – The $6 Bin Guy
Started in the shed, then the garage, and the living room
Began with selling things he owned, compartmentalizing to different online stores
Then started buying palettes
And the “Death Pile” started growing…things he couldn’t sell online
00:07:21 SPONSOR: Vanta. Vanta automates compliance for ISO 27001, SOC 2, GDPR, and more, saving you time and money — while helping you build customer trust. Save $1,000 at Vanta.com/brain
00:08:47 So… in-person it is!
Over 60 employees
“What kind of value are we delivering to the customer?” Make that the focal point
00:10:28 If I’m going to do it, go big
Be aware of risk aversion
BinStore Brands – Parent company
Entities set up for each individual store
Another entity for the palette business
Run a P&L every week
00:14:23 The 6-6-5-4-3-2-1 pricing model
It’s about piece-count
Treasure hunters come in first, but then it’s just bargain bin
“And that buys a customer for life”
00:18:40 Finding suppliers for items like this
00:19:59 Customer acquisition is a multi-pronged approach
Flyers
YouTube
SEO
Facebook – Static photos are more valuable than videos. Wet the appetite of the treasure hunters
00:22:18 BB 592 Outtro
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feedback@businessbrain.show
Call/Text: (567) 274-6977
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Oct 18, 2024 • 21min
"Tells" of Successful People
In this episode of Business Brain, Dave and Shannon discuss a variety of topics, starting with the expansion of Spirit Halloween stores into the Christmas season with Spirit Christmas, highlighting the pop-up retail model’s risk-managed approach. They then dive into Michael Girdley’s list of “11 tells of successful people,” exploring traits like clarity of speech, the ability to take action, and a willingness to take risks and be introspective. Shannon shares his own experiences with entrepreneurial challenges, including a software business failure that led to a successful book.
The hosts also emphasize the importance of unfailing self-belief and optimism while discussing how successful people make hard tasks look easy and seek to align compensation with their contributions. The episode includes a sponsorship message from Shopify, underscoring its role in helping entrepreneurs sell products effectively.
00:00:00 Business Brain – The Entrepreneurs’ Podcast #591 for Casual Friday, October 18th, 2024
October 18th: National Necktie Day
00:01:19 Spirit Halloween stays open with a new sign…Spirit Christmas!
00:04:11 SPONSOR: Shopify – For anyone to sell anywhere, sign up for a one-dollar-per month trial period at Shopify.com/BusinessBrain and upgrade your selling today!
00:06:21 Michael Girdley-11 Tells of Successful People
Clarity of speech
Two Marshmallow Thinkers
Cheap Cars
Introspective by Nature
Bias to action
Super responsive
Make hard things look easy
Intellectual honesty
Game selection
Want to be compensated for contribution
Unfailing self-belief and optimism
00:18:15 Being able to frame your failures
00:20:01 BB 591 Outtro
Subscribe to the show
feedback@businessbrain.show
Call/Text: (567) 274-6977
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The post “Tells” of Successful People – Business Brain 591 appeared first on Business Brain - The Entrepreneurs' Podcast.

Oct 16, 2024 • 22min
Risk is a Competitive Advantage
In this episode of Business Brain, Dave and Shannon dive into several topics, including wedding planning insights, tools for managing emails effectively, and the concept of risk aversion in entrepreneurship. They discuss how tools like SaneBox can streamline email management by filtering out non-essential emails and setting reminders to ensure timely follow-ups, particularly for entrepreneurs and salespeople. They also explore the importance of taking risks as an entrepreneur, highlighting that overcoming risk aversion and pushing boundaries is key to growth. The discussion touches on how risk-taking can be a competitive advantage and how breaking conventional rules often drives successful businesses.
The episode also features a sponsorship segment by Shopify, where Dave shares his experience using Shopify for one of his businesses and how it significantly simplified selling merchandise worldwide. They conclude by encouraging listeners to reflect on their own risk-taking behavior and share their thoughts.
00:00:00 Business Brain – The Entrepreneurs’ Podcast #590 for Wednesday, October 16th, 2024
October 16th: Global Cat Day
00:02:16 Planning weddings the RIGHT way
00:03:53 I use SaneBox, What about you?
SaneReminders
00:09:36 SPONSOR: Shopify – For anyone to sell anywhere, sign up for a one-dollar-per month trial period at Shopify.com/BusinessBrain and upgrade your selling today! <https://shopify.com/businessbrain>
00:11:29 Risk Is a Competitive Advantage
eBay Financing
Kabbage Financing
“Have the courage to suck at something new.”
How to pronounce GIF
00:21:12 BB 590 Outtro
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feedback@businessbrain.show
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Oct 11, 2024 • 24min
Smaller Budget = More Headaches
In this episode of Business Brain, hosts Dave Hamilton and Shannon Jean explore AI’s impact on business practices. They introduce “AI IRL,” sharing how they use tools like Freepik for generating visuals and Cast Magic for transforming content efficiently. The conversation addresses client relations, focusing on the influence of budget sizes and the importance of clear communication. They highlight the balance between providing quality service and managing expectations while inviting listeners to share their own experiences with AI. The episode wraps up with actionable insights on leveraging AI tools and enhancing client interactions.
00:00:00 Business Brain – The Entrepreneurs’ Podcast #589 for Casual Friday, October 11th, 2024
October 11th: National Spread Joy Day
00:01:18 AI IRL: Freepik AI Image Creation
Spotify Poll: How often are you using AI in your business?
00:05:53 SPONSOR: Notion combines project management with your docs, knowledge base, and AI. You can try it for free today at Notion.com/businessbrain.
Castmagic
00:07:37 Candidly, not Honestly
00:11:13 Small Budgets, More Frustration
Be aware of the percentage of a client’s budget that they are spending on you.
00:18:02 Be aware of getting jaded about your customers
“I compartmentalize my time”
00:23:41 BB 589 Outtro
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feedback@businessbrain.show
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The post Smaller Budget = More Headaches – Business Brain 589 appeared first on Business Brain - The Entrepreneurs' Podcast.

Oct 9, 2024 • 17min
In Your Neighborhood + Poshmark Fee Structure
In this episode of Business Brain, we explore the evolving landscape of online selling, focusing on the recent changes to Poshmark’s fee structure. I share my experiences from building a successful handbag business on the platform, discussing how the new tiered fees—which can drop sellers’ earnings to as low as 5.9%—may impact buyer behavior and seller strategies. We analyze the potential consequences of introducing buyer fees and how this shift aims to attract high-ticket sellers while navigating current market trends. Additionally, I address the need for businesses to adapt to changes quickly, especially with the important Q4 season approaching. We conclude by considering dynamic pricing strategies and encourage listeners to share their experiences with the new fee structure and how they plan to adjust their selling practices.
00:00:00 Business Brain – The Entrepreneurs’ Podcast #588 for Wednesday, October 9th, 2024
00:01:00 October 9th: International Beer & Pizza Day
Cafe Dell’Arte Chicken Parm Pepperoni Pizza
00:02:04 “We’re In Your Neighborhood”
CBDfx.com
00:06:50 SPONSOR: Notion combines project management with your docs, knowledge base, and AI. You can try it for free today at Notion.com/businessbrain.
00:08:38 Just One More
Poshmark’s fee changes (used to be 20%, now 6% plus additional)
Fees calculated post-shipping and tax
Shannon’s Poshmark Fees Post
Reddit analysis of Poshmark’s new fees
00:16:36 BB 588 Outtro
Subscribe to the show
feedback@businessbrain.show
Call/Text: (567) 274-6977
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Oct 4, 2024 • 21min
Lifetime SEO
In this episode of Business Brain, we examine travel dynamics and the lessons learned through family trips. Dave shares insights from his Disney World experience, emphasizing the importance of adapting expectations for diverse family needs.
Shannon recounts his New York City journey, highlighting time management strategies and innovative solutions like a three-wheeled walker for his mother.
The discussion covers resource management in high-demand environments, particularly with systems like Disney’s Lightning Lane, and the value of upfront planning for long-term satisfaction. Shannon introduces the concept of lifetime SEO, urging authenticity in our online presence. The episode wraps up with a reflection on strategic thinking and adaptability in navigating life’s challenges.
00:00:00 Business Brain – The Entrepreneurs’ Podcast #587 for Casual Friday, October 4th, 2024
October 4th: National Body Language Day
00:00:49 Managing your own expectations
00:02:21 The value to you of teaching others to use their Business Brain
Use Disney Lightning Lane
Fall in love with problem solving
00:12:03 Give yourself permission to be a VIP!
00:14:45 The Value of Lifetime SEO
Google’s NotebookLM
00:20:27 BB 587 Outtro
Subscribe to the show
feedback@businessbrain.show
Call/Text: (567) 274-6977
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Sep 27, 2024 • 19min
AI Update + Explain Your Business
In this episode of Business Brain, Dave and Shannon discuss the intersection of AI and entrepreneurship. Shannon shares his transition from traditional search engines to AI tools like ChatGPT, highlighting practical applications for small businesses. The conversation covers the advancements in AI that enhance creative processes and how Apple Intelligence aids in information management.
Shannon reflects on his journey to building a media company focused on consulting and knowledge-sharing, emphasizing the value of community in coaching. They conclude by urging entrepreneurs to embrace AI technology and remain adaptable in a changing marketplace.
00:00:00 Business Brain – The Entrepreneurs’ Podcast #586 for Casual Friday, September 27th, 2024
September 27th: Morning Show Hosts Day
00:01:10 What are you doing with AI?
ChatGPT in the car
Apple Intelligence on my iPhone with Beta software
Creating Images – tip: tell it “no words are necessary, I’ll add those later.”
Programming
00:09:59 SPONSOR: Shopify – For anyone to sell anywhere, sign up for a one-dollar-per month trial period at Shopify.com/BusinessBrain and upgrade your selling today!
00:12:05 Dave to Shannon: What *is* your new business?
A ME-dia company, productizing one’s knowledge
00:18:45 BB 586 Outtro
Subscribe to the show
feedback@businessbrain.show
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The post AI Update + Explain Your Business – Business Brain 586 appeared first on Business Brain - The Entrepreneurs' Podcast.

Sep 25, 2024 • 15min
Hiring Risk vs. Investment
In this episode of Business Brain, we examine the importance of organizational charts for enhancing efficiency and communication, even for solopreneurs. We discuss how defined roles facilitate quicker problem-solving and smoother operations.
We also analyze the strategic implications of hiring new sales representatives, weighing options for financing these positions. Additionally, we explore when to shift client accounts from “house accounts” to those needing active management, emphasizing the balance between rewarding sales personnel and sustainable business practices.
00:00:00 Business Brain – The Entrepreneurs’ Podcast #585 for Wednesday, September 25th, 2024
September 25th: National Daughters Day
00:00:59 Org Chart Upgrade to an Accountability Chart
Adding responsibilities
Maximize Efficiency
00:04:30 SPONSOR: Shopify – For anyone to sell anywhere, sign up for a one-dollar-per month trial period at Shopify.com/BusinessBrain and upgrade your selling today!
00:06:02 Business Therapy: Hiring Out of Cash Flow vs. War Chest
Value: Freeing up YOUR time
00:10:27 Managing “House” Accounts vs. Business Development
00:14:12 BB 585 Outtro
Subscribe to the show
feedback@businessbrain.show
Call/Text: (567) 274-6977
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The post Hiring Risk vs. Investment – Business Brain 585 appeared first on Business Brain - The Entrepreneurs' Podcast.