Business Brain – The Entrepreneurs’ Podcast

Shannon Jean & Dave Hamilton
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Aug 17, 2022 • 43min

Reputation Management - Before and After a Disaster

When you own a business, everything is public. Or at least you should consider that it could be. Your emails, Slack posts, phone calls, and even in-person interactions can be captured and shared with the world. How do you prepare and train your employees to avoid reputation disasters, and what steps can you take when it does happen? Join us to find out and learn how to protect your business reputation on this episode of Business Brain! 00:00:00 Business Brain – The Entrepreneurs’ Podcast #393 for Wednesday, August 17th, 2022 00:01:28 Success Tip: Ask permission to use your Business Brain Sponsors 00:10:11 SPONSOR: Zapier. See for yourself why teams at Airtable, Dropbox, and thousands of other companies use Zapier every day to automate their businesses. Try Zapier for free at Zapier.com/SBS. 00:11:42 SPONSOR: Tailor Brands is an AI-driven, all-in-one platform for anyone aspiring to start a business or side hustle. Get 40% off at tailorbrands.com/sbs. 00:12:57 Reputation Management Managing Customer Reviews from Episode 55 Two Tokens of Customer Service from Episode 118 DON’T buy poor reviews, buy loyalty DO buy yourself time when there is a poor review 00:33:15 Never mention: Policies, Terms, or Conditions 00:37:00 The magic phrase 00:41:51 BB 393 Wrap-up feedback@businessbrain.show The post Reputation Management – Before and After a Disaster – Business Brain 393 appeared first on Business Brain - The Entrepreneurs' Podcast.
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Aug 10, 2022 • 37min

Politics in Business and the Importance of Downtime

Join us today on Business Brain as we discuss the pros and cons of including politics in your business and the importance of stepping away and getting some much-needed downtime to help you think and solve problems. 00:00:00 Business Brain – The Entrepreneurs’ Podcast #392 for Wednesday, August 10th, 2022 00:02:13 Talking About Politics In Your Business feedback@businessbrain.show Sponsors 00:11:13 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free trial! 00:12:34 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entire suite of features. Visit Shopify.com/sbs to get yours! 00:14:01 The Importance of Downtime Driving/Commuting Showering Vacations Reading (as an escape) Meditation Flotation Prioritizing Downtime in Your Business Business Travel Retreats Zooming Out Thermacell 00:36:49 BB 392 Wrap-up feedback@businessbrain.show The post Politics in Business and the Importance of Downtime – Business Brain 392 appeared first on Business Brain - The Entrepreneurs' Podcast.
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Aug 3, 2022 • 46min

Interview with Gary Arndt of the Everything Everywhere Podcast

The Covid-19 lockdowns created headaches for many business owners and created opportunities for others. Gary Arndt, the host of the Everything Everywhere podcast, falls into BOTH of those categories. Join us today as we learn about the 10-year journey that led to the start of Everything Everywhere and how Gary has grown the Podcast tremendously during the last two years. 00:00:00 Business Brain – The Entrepreneurs’ Podcast #391 for Wednesday, August 3rd, 2022 00:01:55 Guest: Gary Arndt from Everything Everywhere Everything Everywhere: Learn Something New Every Day That old project that you never used? Maybe now is the time to evolve it and launch! Growing the Podcast Looking for 1-Star Reviews Roommate JJ Allaire created ColdFusion, Gary built a 50-employee Internet Business, sold it. I never had the “boy, I need to get a job” impulse. What do I do, not who do I work for? Sponsors and Swaps 00:15:31 SPONSOR: Business Capital Providers specializes in funding small and medium sized businesses quickly without lengthy paperwork or strict collateral requirements. Visit bcproviders.com/sbs to find out how you can get funded for as much as $250,000 in as little as 72 hours. 00:16:55 PODCAST: Calm History. Each episode is narrated in a calm voice to help you to relax or fall asleep. Travel back in time to the global history of rubber, Joan of Arc, Henry Ford, The Titanic, Marco Polo, Jackie Robinson, and much more. 00:17:41 Growing a Podcast A podcast *scales* “I funded businesses through my own poverty” “Will You Ever Get a Tenfold Increase In Your Salary?” 00:42:49 BB 391 Wrap-up feedback@businessbrain.show The post Interview with Gary Arndt of the Everything Everywhere Podcast – Business Brain Episode 391 appeared first on Business Brain - The Entrepreneurs' Podcast.
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Jul 27, 2022 • 35min

Business Brain is Born and Listener Questions – Business Brain 390

We have been using the term Business Brain frequently on The Small Business Show since it encapsulates so much of how we want you to think about not just your Small Business but also your life in general. When you use your Business Brain, you are: Using a Problem-Solving Mindset Building a Revenue Stack Creating your Story Embracing mistakes Compartmentalizing your thoughts Delegating to grow your business Using the Power of Reciprocity  Not making fear-based decisions Taking Action every-single-day Embracing Systems over Goals Creating Executive Summaries Creating recurring revenue streams Listening to the Business Brain show each week! The Small Business Show is now Business Brain – The Entrepreneurs’ Podcast! Listen in today as we discuss the new name, branding, and engagement opportunities before we jump in to answer a couple of very timely listener questions. Let’s go! 00:00:00 Business Brain – The Entrepreneurs’ Podcast #390 for Wednesday, July 27, 2022 00:01:37 Same show, more accurate name: Business Brain – The Entrepreneurs’ Podcast at BusinessBrain.SHOW Sponsors 00:08:39 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entire suite of features. Visit Shopify.com/sbs to get yours! 00:10:00 PODCAST: Passion to Profit – Learn how to price your services, give estimates, format contracts, and get your own home organizing business going in less than a day with the Passion to Profit Podcast. 00:11:02 Niles-What’s the recession mean for me? Talk to your team now! 00:17:30 Have regular meetings…just not too regular! 00:22:30 Shawna-Revenue Stacks are BS! The Power of Saying Yes 00:33:51 BB 390 Wrap-up feedback@businessbrain.show The post Business Brain is Born and Listener Questions – Business Brain 390 appeared first on Business Brain - The Entrepreneurs' Podcast.
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Jul 20, 2022 • 42min

How to Handle Layoffs

This is the second show in our series about hiring right and handling layoffs. Our Business Brain tells us that our employees are the most important asset we have, so we always suggest doing everything you can to avoid layoffs. However, sometimes layoffs can’t be avoided if you want to make it through a downturn or you have to restructure your business based on other factors. Let’s take a deep dive into the best way to handle this unpleasant aspect of owning a business. Intro topic idea: Buy Refurbished Tech for Your Business! 00:00:00 Small Business Show #389 for Wednesday, July 20, 2022 00:01:44 Ripple Effects of Lockdowns Meat Church Hey Grill, Hey 00:11:07 SPONSOR: Tailor Brands is an AI-driven, all-in-one platform for anyone aspiring to start a business or side hustle. Get 40% off at tailorbrands.com/sbs. 00:12:31 How To Handle Layoffs Have Bambee Help You! Have two people involved when you’re laying someone off Record it on Zoom REHEARSE! Complete the paperwork ahead of time Change Passwords Watch Moneyball! Have a checklist/roadmap “The Decision Has Already Been Made.” Buy then a LinkedIn Pro Subscription Would you re-hire them? 00:34:31 Talking with the team that’s left 00:39:51 SBS 389 Wrap-up Reviews Give us a sense of what you’re looking for feedback@businessshow.co The post How to Handle Layoffs – Small Business Show 389 appeared first on Business Brain - The Entrepreneurs' Podcast.
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Jul 13, 2022 • 44min

Hiring Tips and When Layoffs Become a Reality, Part 1

We are entering an interesting time when it comes to employees. You may be struggling to find enough people to fill certain roles while considering layoffs of others to cut your costs to make it through a possible recession. We consider layoffs to be the last resort since we believe you should protect your talent as much as possible. However, if you have certain people that are not performing or helping your company grow, we don’t think you should hesitate when it comes to letting them go. At the same time, certain employee groups are in short supply and you may be hiring to fill those roles. We have some creative tips to ensure you hire the right people to add to your team. Bring your Business Brain and join us as we discuss hiring in this episode and layoffs next week along with some added surprises. 00:00:00 Small Business Show #388 for Wednesday, July 13, 2022 00:02:00 Interruptions are Opportunities 00:02:51 Mark Cuban’s Cost-Plus Drug Company Mark Cuban talks on How I Built This Sunscreen Graduation Speech Pilot Lesson — Don’t React Immediately 00:10:54 SPONSOR: RateTracker, your credit card processing rate watchdog presented by Skysail Solutions, your trusted payments partner 00:12:15 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entire suite of features. Visit Shopify.com/sbs to get yours! 00:13:45 Hiring Tips Freakonomics: “Get back to me if you highly recommend this applicant as super-great” Walmart Pays College Grads $200K (or more!) to start as Managers Five Hiring Mistakes (a Twitter thread from @sweatystartup) Don’t Overcomplicate the Job Don’t Hire Only In America Don’t Fire too Slowly Don’t Wait too Long to Delegate Gary VonMyhr from Tech Defenders talks about Delegation on Small Business Show Don’t Micromanage “Tell me when I’m micromanaging you.” Don’t create complicated profit-sharing plans Instead: give out bonuses based on performance CalSavers (mandatory retirement program) 00:42:26 SBS 388 Outtro Reviews Give us a sense of what you’re looking for feedback@businessshow.co The post Hiring Tips and When Layoffs Become a Reality, Part 1 – Small Business Show 388 appeared first on Business Brain - The Entrepreneurs' Podcast.
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Jul 6, 2022 • 34min

Developing Revenue Stacks

We have talked about the idea of a Revenue Stack a number of times on The Small Business Show. Episode 115 back in 2017 dived deeper into the concept. With the current and future business economy looking uncertain, it’s time to jump back into the Revenue Stack concept to see how it can help you weather a downturn and ultimately build wealth for you personally as well as your business.  00:00:00 Small Business Show #387 for Wednesday, July 6, 2022 00:01:32 Which is better? Monday or Friday off? 00:04:56 Next week’s Business Brain exercise: Mark Cuban’s Cost-Plus Drug Company Sponsors 00:07:29 SPONSOR: Zapier. See for yourself why teams at Airtable, Dropbox, and thousands of other companies use Zapier every day to automate their businesses. Try Zapier for free at Zapier.com/SBS. 00:09:40 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free trial! 00:11:22 What is a Revenue Stack? SBS 117 Started this idea The Power of Having Many Bosses (is it really a dilemma?) 00:18:58 PODCAST: This Week In Tech: Every week, This Week in Tech gives you a no-holds-barred, deep dive into how big tech influences our culture and our lives. 00:19:57 How to Start Your Revenue Stack Subscription services on SBS 212 Other recurring income on SBS 362 DealsOnTheWeb SBS 380: Shannon’s Side Hustle Shannon’s Power of Small Sums Embrace the impatience Scott Adams’ Talent Stack Concept Go read The E-Myth 00:33:22 SBS 387 Outtro feedback@businessshow.co The post Developing Revenue Stacks – Small Business Show 387 appeared first on Business Brain - The Entrepreneurs' Podcast.
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Jun 29, 2022 • 48min

How to Finance Anything – AKA How to Fund Your Business

It takes money to make money, right? Whether you are just getting started or you have been in business for years, you are going to need access to capital for your business. So what resources are there for new and established businesses? Should you go the traditional route of a local bank or use some new online financing source? And what about your credit cards and other non-traditional ways to raise money? Let’s jump into the deep end today and figure out how to get you the money you need to thrive and survive good times and bad. 00:00:00 Small Business Show #386 for Wednesday, June 29, 2022 00:01:38 The ROI of a College Education Sponsors 10:38 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entire suite of features. Visit Shopify.com/sbs to get yours! 12:31 SPONSOR: iTrust Capital. Invest in Crypto using your IRA. No Monthly Fees and only 1% Transaction fees. Over 25+ Cryptocurrencies available, including Bitcoin, of course. Visit iTrust.Capital/SBS to get started today! 00:13:57 How To Fund Your Business Use Credit Cards Inter-Statement Payments AmEx Plum Card Kabbage Daily Credit Card Skim Equipment Purchasing Section 179 00:44:50 SBS 386 Outtro feedback@businessshow.co The post How to Finance Anything – AKA How to Fund Your Business – Small Business Show 386 appeared first on Business Brain - The Entrepreneurs' Podcast.
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Jun 22, 2022 • 37min

Why YOU Should NOT Start a Business

For 7 years we have been encouraging you to start a Small Business. Along the way, we have shared countless stories of success and provided you with tons of resources to help run your business. For this episode, we thought it would be a good time to discuss the reasons why YOU still haven’t started a business. Maybe there are very good reasons that you have kept on the sidelines – let’s discuss those and see where it leads. 00:00:00 Small Business Show #385 for Wednesday, June 22, 2022 00:02:12 Mac Geek Gab: You’re going to love learning more about your technology with your two new favorite geeks over at Mac Geek Gab. Get your questions answered and have some fun along the way! 00:08:29 SPONSOR: RateTracker, your credit card processing rate watchdog presented by Skysail Solutions, your trusted payments partner 00:10:54 Reasons Why YOU Should NOT Start a Business You’re afraid! Using Fear as a Compass The Fear Confessional You’re lazy No Resources You Don’t Have a Billion-Dollar Idea Your immediate family (spouse, kids, etc) won’t support you You lack confidence If you can make $500 you can make $5,000…and $50,000 Your friends say it can’t be done The Hardcore Closer says to find new friends You don’t have time Rich Dad, Poor Dad Shannon’s 10-to-Midnight Story How to fail at almost everything and still win big 00:36:20 SBS 385 Outtro feedback@businessshow.co The post Why YOU Should NOT Start a Business – Small Business Show 385 appeared first on Business Brain - The Entrepreneurs' Podcast.
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Jun 15, 2022 • 47min

Surviving and Thriving During a Downturn

You might have noticed that the economy is a little crazy right now. Fuel prices are skyrocketing, the stock market is plummeting, and inflation is at the highest point in decades. Has your Small Business been impacted by these factors? If not, will it be at some later date? Are there opportunities you can take advantage of if we roll into a recession? Join us today as we discuss how your Small Business can survive when things slow down and how by making changes and identifying new opportunities you can thrive and make your business stronger. 00:00:00 Small Business Show #384 for Wednesday, June 15, 2022 00:01:36 Superstition IS the way 00:03:52 Lance-Two Weeks Notice Sponsors 00:14:30 SPONSOR: Tailor Brands is an AI-driven, all-in-one platform for anyone aspiring to start a business or side hustle. Get 40% off at taillorbrands.com/sbs. 00:16:00 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entire suite of features. Visit Shopify.com/sbs to get yours! 00:17:43 Surviving and Thriving During a Downturn Small Business Show – How to Cut Costs while Preserving Value Have 30-days each year where your line of credit is completely paid The AmEx Plum Card for Business Build a Warchest Manage your A/R Train Your Employees Be Smart with Your Marketing Budget “Be fearful when others are greedy, and greedy when others are fearful.” – Warren Buffet 00:40:09 Lightning Round! Less demand means prices come down! Labor market will loosen up 00:46:21 SBS 384 Outtro Customer Service is Key! feedback@businessshow.co The post Surviving and Thriving During a Downturn – Small Business Show 384 appeared first on Business Brain - The Entrepreneurs' Podcast.

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