
Business Brain – The Entrepreneurs’ Podcast
Two long-time small-business owners, Dave Hamilton and Shannon Jean, come to you each week to talk through the trials, success, pitfalls and tips it takes to successfully run a small business in today’s world. Hear real-world folks talk about real-world problems, letting you know not only what it takes to get it done but that you’re not alone in doing it!
Latest episodes

May 17, 2023 • 22min
Customer Red Flags - Identifying and Disconnecting
In episode 449 of Business Brain, we delve deep into the art of recognizing red flags in business relationships. Dave Hamilton and Shannon Jean share invaluable insights on how to navigate potential pitfalls and build successful client relationships. From understanding the importance of clear communication to recognizing the signs of a problematic partnership, this episode is a must-listen for entrepreneurs, business leaders, and anyone interested in fostering healthy business relationships. Tune in to learn how to protect your business interests, enhance client satisfaction, and ultimately drive your business growth.
00:00:00 Business Brain – The Entrepreneurs’ Podcast #449 for Wednesday, May 17th, 2023
00:02:03 Joe-What Red Flags Tell you to Avoid a Client?
00:04:34 SPONSOR: Found. Business banking that tracks your expenses, helps you find write-offs, tracks your income, calculates your taxes, and then saves the right amount so you’re not scrambling at tax time. Signup for free at Found.com/brain today.
00:06:12 SPONSOR: Thinkific Plus is a powerful training platform that lets you create materials to educate your customers so they stay being customers. Get one month of Thinkific Plus FREE at Thinkific.com/BusinessBrain today.
00:07:37 PODCAST: On Good Authority. The podcast about publishing a book that makes you an authority and helps you transform your business.
00:08:33 Finding and Using Red Flags
Trust Your Gut
Repeated Failure
Am I Going To Enjoy Working With This Customer?
The Beer Test
Constant Complaints about Quality or Price
feedback@businessbrain.show
00:16:57 Firing a Client
We Can’t Meet Your Needs
I Don’t Have Time
FileMaker
00:21:01 BB 449 Outtro
feedback@businessbrain.show
If your email is featured in an episode, you’re entered to win a MacBook Air in 2023
This AI-generated Business Brain article can provide more background and resources related to this topic.
“Recognizing Red Flags in Business Relationships: A Must-Listen Episode of Business Brain for Every Business Owner”
In the ever-evolving world of business, one constant remains: the importance of building and maintaining healthy relationships. This is the central theme of episode 449 of the popular podcast, Business Brain. This episode is a treasure trove of insights and advice on recognizing red flags in business relationships, making it an essential listen for business owners, entrepreneurs, and leaders alike.
The episode begins with a deep dive into the significance of clear communication in business relationships. The hosts discuss how a lack of transparency or a consistent breakdown in communication can be a major red flag. They emphasize the importance of open, honest, and regular communication to ensure all parties are on the same page and working towards the same goals.
Next, the episode explores the concept of mutual respect and understanding in business relationships. The hosts highlight how a lack of respect or understanding can lead to a problematic partnership. They share real-life examples and provide practical tips on how to navigate such situations, emphasizing the importance of setting boundaries and standing up for your business interests.
One of the most enlightening segments of the episode is the discussion on the signs of a one-sided business relationship. The hosts caution listeners about partners who take more than they give, whether in terms of time, resources, or effort. They offer advice on how to address such situations and how to seek balance in business relationships.
The episode wraps up with a discussion on the importance of shared values and goals in a business relationship. The hosts stress that a misalignment in values or objectives can be a significant red flag, potentially leading to conflicts and misunderstandings down the line.
Listening to this episode of Business Brain is beneficial for business owners for several reasons. Firstly, it equips them with the knowledge to recognize and address red flags in business relationships. Secondly, it provides practical advice and strategies that can be applied to their own business relationships. Lastly, it emphasizes the importance of healthy business relationships in driving business growth and success.
In conclusion, episode 449 of Business Brain is more than just a podcast episode. It’s a masterclass in recognizing red flags in business relationships, making it a must-listen for anyone looking to build successful and healthy business partnerships. Tune in to protect your business interests, enhance client satisfaction, and ultimately drive your business growth.
The post Customer Red Flags – Identifying and Disconnecting – Business Brain 449 appeared first on Business Brain - The Entrepreneurs' Podcast.

May 12, 2023 • 21min
Does Scarcity Sell? And When to Keep Your Mouth Shut
How do you react when a salesperson uses the “this deal expires when I leave” method to try and force you to buy from them? Today on Business Brain, we discuss the problem of scarcity and why it’s better to sell abundance. Shannon and Dave also jump into a conversation about why it’s important to keep your mouth shut and read the room when trying to make a sale. Listen to learn!
00:00:00 Business Brain – The Entrepreneurs’ Podcast #448 for Friday, May 12th, 2023
00:01:18 Beware Your Use of Scarcity
00:09:11 SPONSOR: Found. Business banking that tracks your expenses, helps you find write-offs, tracks your income, calculates your taxes, and then saves the right amount so you’re not scrambling at tax time. Signup for free at Found.com/brain today.
00:10:35 SPONSOR: Headspace helps improve mental health – through guided meditations, mindfulness practices, breathing and calming exercises, and so much more. try Headspace FREE for 60 days by going to Headspace.com/BRAIN60.
00:12:16 Keep Your Mouth Shut
00:16:35 Read the room, focus on abundance
00:19:37 BB 448 Outtro
feedback@businessbrain.show
If your email is featured in an episode, you’re entered to win a MacBook Air in 2023
This AI-generated Business Brain article can provide more background and resources related to this topic.
Scarcity
Scarcity is a popular selling tactic that plays on the fear of missing out (FOMO). The idea behind scarcity is to create a sense of urgency and encourage customers to take action quickly. However, while scarcity can be an effective way to increase sales, it also has its drawbacks.
Pros of Using Scarcity:
Increased Sales: One of the biggest advantages of using scarcity is that it can lead to increased sales. When customers feel like they might miss out on a product or service, they are more likely to make a purchase.
Sense of Urgency: Scarcity creates a sense of urgency and encourages customers to act quickly. This can be particularly effective when there is a limited supply of a product or a time-limited promotion.
Boosts Brand Perception: By creating a sense of exclusivity, scarcity can help to boost a brand’s perception. Customers may perceive the brand as more valuable or desirable if they feel like they are getting something that is in high demand.
Cons of Using Scarcity:
Ethical Concerns: Using scarcity as a selling tactic can be seen as manipulative and unethical. It can create a false sense of urgency and pressure customers into making a purchase they may not have made otherwise.
Damage to Brand Reputation: If a brand consistently uses scarcity to sell products, it may damage its reputation. Customers may feel like they are being tricked or taken advantage of, which can lead to negative reviews and a decrease in sales over time.
Unintended Consequences: Using scarcity can also have unintended consequences. For example, if a brand advertises a product as limited edition, but then continues to sell it after the initial promotion, customers may feel like they were misled and lose trust in the brand.
In conclusion, while scarcity can be an effective selling tactic, it’s important to use it with caution. Brands should consider the potential ethical concerns and unintended consequences before implementing this strategy. It’s also important to balance the use of scarcity with other marketing techniques to create a well-rounded marketing campaign that benefits both the brand and the customer.
Keep Your Mouth Shut
In the world of sales, the old saying “you have two ears and one mouth, so listen twice as much as you speak” couldn’t be more accurate. Keeping your mouth shut and actively listening to your customers during the sales process is crucial for success. Here’s why:
Better Understanding of Customer Needs: When you listen to your customers, you gain a better understanding of their needs and pain points. This allows you to tailor your sales pitch to meet their specific needs, making it more likely that they will be interested in your product or service.
Building Trust and Rapport: By actively listening to your customers, you build trust and rapport. Customers want to feel like they are being heard and understood, and when you take the time to listen to them, it shows that you care about their needs and are invested in their success.
Identifying Objections: When you keep your mouth shut and listen, you’re more likely to identify objections that your customers may have. This allows you to address these objections head-on and overcome them, making it more likely that the customer will make a purchase.
Closing More Sales: Ultimately, listening during the sales process can help you close more sales. By understanding your customers’ needs and objections, building trust and rapport, and addressing any concerns they may have, you increase the likelihood that they will make a purchase.
In conclusion, keeping your mouth shut and actively listening during the sales process is essential for success. By doing so, you gain a better understanding of your customers’ needs, build trust and rapport, identify objections, and ultimately close more sales. Remember, the more you listen, the more you’ll learn, and the better equipped you’ll be to provide solutions that meet your customers’ needs.
The post Does Scarcity Sell? And When to Keep Your Mouth Shut – Business Brain 448 appeared first on Business Brain - The Entrepreneurs' Podcast.

May 10, 2023 • 20min
Magic Phrases and Sentence Stems
Magic Phrases and Sentence Stems can vastly improve communication in your business. Use them in your sales department to close more deals, in your customer service department to solve problems more effectively, and as part of a system of best practices throughout your company. On this episode of Business Brain, Shannon Jean and Dave Hamilton share Jesse Pujji’s Sentent Stem concept combined with Magic Phrases – powerful words to learn more about.
00:00:00 Business Brain – The Entrepreneurs’ Podcast #447 for Wednesday, May 10th, 2023
00:02:00 What’s going on with the economy?
feedback@businessbrain.show
00:05:59 SPONSOR: Found. Business banking that tracks your expenses, helps you find write-offs, tracks your income, calculates your taxes, and then saves the right amount so you’re not scrambling at tax time. Signup for free at Found.com/brain today.
00:07:22 SPONSOR: Headspace helps improve mental health – through guided meditations, mindfulness practices, breathing and calming exercises, and so much more. try Headspace FREE for 60 days by going to Headspace.com/BRAIN60.
00:09:01 Jesse Pujji’s Sentence Stems – The templates for your verbal systems!
Make them part of your culture!
00:18:40 BB 447 Outtro
feedback@businessbrain.show
If your email is featured in an episode, you’re entered to win a MacBook Air in 2023
TRAILER: Two Tokens of Customer Service – Business Brain 118
This AI-generated Business Brain article can provide more background and resources related to this topic.
As a sales professional, your ability to communicate effectively can make or break your success. Knowing how to craft persuasive language that resonates with your customers is an invaluable skill. One way to achieve this is by using “Magic Phrases” that have been proven to increase sales. In this article, we’ll discuss several Magic Phrases that can help you close deals and grow your business.
“Imagine if…”
Starting your sales pitch with “Imagine if…” can be a powerful way to capture your customer’s attention and get them to envision a better future. This Magic Phrase taps into the power of visualization, allowing your customer to picture how your product or service could make their life easier or better. For example, if you’re selling a weight loss program, you might say, “Imagine if you could lose 10 pounds in just one month, without feeling hungry or deprived.”
“What would it mean to you if…”
Another effective Magic Phrase is “What would it mean to you if…” This phrase helps your customer focus on the benefits of your product or service and how it could improve their life. For example, if you’re selling a home security system, you might say, “What would it mean to you if you could leave your home without worrying about break-ins or theft?” This phrase helps your customer see the value of what you’re offering and how it could positively impact their life.
“Just to clarify…”
Clear communication is essential in sales. Using the Magic Phrase “Just to clarify…” can help ensure that your customer understands your pitch and is on the same page as you. This phrase allows you to restate important points, answer questions, and clarify any confusion your customer may have. For example, if you’re selling a new software product, you might say, “Just to clarify, our software includes a user-friendly interface and 24/7 customer support.”
“How can I help you?”
One of the most important aspects of sales is building rapport with your customer. Using the Magic Phrase “How can I help you?” shows that you’re interested in your customer’s needs and want to provide them with the best possible solution. This phrase also encourages your customer to share their concerns and challenges, allowing you to tailor your pitch to their specific needs. For example, if you’re selling a marketing service, you might say, “How can I help you improve your online presence and generate more leads?”
“The good news is…”
In sales, it’s important to emphasize the positive aspects of your product or service. The Magic Phrase “The good news is…” allows you to highlight the benefits of what you’re offering and put a positive spin on any challenges or concerns your customer may have. For example, if you’re selling a new product that’s more expensive than your competitors, you might say, “The good news is that our product is made with higher quality materials, which means it will last longer and require less maintenance.”
Using these Magic Phrases can help you communicate more effectively with your customers and increase your chances of closing a sale. By tapping into the power of visualization, emphasizing the benefits of your product or service, clarifying important points, building rapport with your customer, and highlighting the positive aspects of what you’re offering, you can create persuasive language that resonates with your customers and helps you achieve your sales goals.
Further reading:
– 10 Magic Phrases to Instantly Improve Your Sales (HubSpot)
– The Power of Persuasion: 6 Magic Phrases Top Salespeople Use (Inc.)
– How to Use Magic Phrases to Get More Sales (Salesforce)
The post Magic Phrases and Sentence Stems – Business Brain 447 appeared first on Business Brain - The Entrepreneurs' Podcast.

May 5, 2023 • 19min
Finding a Mentor and Listener AI Advice
On this episode of Business Brain, we discuss how to find and connect with a mentor, along with listener comments about the real-world use of AI programs to automate and enhance your business.
00:00:00 Business Brain – The Entrepreneurs’ Podcast #446 for Friday, May 5th, 2023
00:02:28 Robert-How I Use AI in My Business
ChatGPT
Adobe Firefly
Canva AI Image Generation
Summarize Tech
00:09:13 SPONSOR: Notion. With whatever you’re working on, Notion AI lets you skip to the good part. Save time and write faster by letting Notion AI handle the brainstorm and first draft. For a limited time, try Notion AI for free when by visiting Notion.com/businessbrain.
00:10:38 SPONSOR: Factor, America’s #1 Ready-To-Eat Meal Kit, can help you fuel up fast with ready-to-eat meals delivered straight to your door. Head to FACTORMEALS.com/brain40 and use code brain40 to get 40% off your first box.
00:12:00 Ahkeens-How do I find a mentor?
SCORE
Find a Mentor!
00:18:44 BB 446 Outtro
feedback@businessbrain.show
If your email is featured in an episode, you’re entered to win a MacBook Air in 2023
The post Finding a Mentor and
Listener AI Advice – Business Brain 446 appeared first on Business Brain - The Entrepreneurs' Podcast.

May 3, 2023 • 21min
The Whistle, The Workhorse and The Whale
Business Brain is a podcast by, for, and about entrepreneurs. In this episode, hosts Dave Hamilton and Shannon Jean discuss the importance of utilizing one’s business brain to improve their lives and lead a charmed life. They also recognize Small Business Week and mention how Amanda Palmer’s use of Patreon to run her life is inspiring.
Then it’s on to a discussion about pricing strategies using a three-part strategy known as the whistle, the workhorse, and the whale, as described by Will Green.
00:00:00 Business Brain – The Entrepreneurs’ Podcast #445 for Wednesday, May 3rd, 2023
00:01:29 Happy Small Business Week!
00:02:19 I Want More Email…And I Think You Do, too
Amanda Palmer
1000 True Fans
00:08:30 SPONSOR: Notion. With whatever you’re working on, Notion AI lets you skip to the good part. Save time and write faster by letting Notion AI handle the brainstorm and first draft. For a limited time, try Notion AI for free when by visiting Notion.com/businessbrain.
00:09:55 SPONSOR: Factor, America’s #1 Ready-To-Eat Meal Kit, can help you fuel up fast with ready-to-eat meals delivered straight to your door. Head to FACTORMEALS.com/brain40 and use code brain40 to get 40% off your first box.
00:11:16 PODCAST: On Good Authority. The podcast about publishing a book that makes you an authority and helps you transform your business.
00:12:07 The Whistle, The Workhorse, and The Whale
Greg Mercer from Jungle Scout on Business Brain
The Value of Reciprocity
00:20:34 BB 445 Outtro
feedback@businessbrain.show
If your email is featured in an episode, you’re entered to win a MacBook Air in 2023
The post The Whistle, The Workhorse and The Whale – Business Brain 445 appeared first on Business Brain - The Entrepreneurs' Podcast.

Apr 28, 2023 • 20min
Negotiating as a Nice Guy. Plus an AI Update You Don't Want to Miss
Does being a “nice guy” hurt you when negotiating deals? Dave shares his follow-up with the buyer of the MacObserver and counts is “pre-paid” Tuition. We then dive into an update on the AI apps that we are using to blow up conventional methods of running our businesses. Join us for another casual Friday episode of Business Brain!
00:00:00 Business Brain – The Entrepreneurs’ Podcast #444 for Friday, April 28th, 2023
00:01:31 Pre-Paid Tuition: “You’re A Nice Guy.”
00:08:16 SPONSOR: Thinkific Plus is a powerful training platform that lets you create materials to educate your customers so they stay being customers. Get one month of Thinkific Plus FREE at Thinkific.com/BusinessBrain today.
00:10:07 More AI Tools for your business
Link Zoom and Otter.ai for Zoom Call Agenda and Highlights
Rewind.ai
Swell.ai
Whisper
ChatGPT
00:18:57 BB 444 Outtro
feedback@businessbrain.show
If your email is featured in an episode, you’re entered to win a MacBook Air in 2023
TRAILER: Business Brain 118: Two Tokens of Customer service
This AI-generated Business Brain article can provide more background and resources related to this topic.
## Learn from mistakes.
We all make mistakes. It’s part of the learning process, and it’s important to recognize that mistakes can be valuable tools for growth. This is something that Dave Hamilton recently experienced. Dave is a frequent visitor to flotation tanks, where he has a membership and goes once a month to relax and clear her mind. During his last visit, a thought came to him: he had sold the Mac Observer last year to another company. He had handled the negotiations and was aware of some of the mistakes He had made, but he hadn’t learned the lessons yet.
Dave realized that the only reason he hadn’t reached out to the person he had negotiated the deal with was his fragile ego. He knew that she had already paid the tuition for the mistakes he had made, and that nothing would change if he asked for more information. So, he decided to reach out and ask what mistakes he had made. To his surprise, the person he had negotiated with said he was perfect. While this was nice to hear, Dave had called for more honest feedback.
Through this experience, Dave learned an important lesson: it’s important to learn from our mistakes. Whether it’s a business deal, a relationship, or something else, it’s important to be willing to ask questions and open ourselves up to criticism. Even if it’s uncomfortable, it can be a valuable learning experience. We should be willing to take risks and learn from our mistakes. By doing so, we can grow and become better versions of ourselves.
## Record conversations for future reference.
Recording conversations can be a great way to learn from our mistakes and gain valuable insights. By having a record of a conversation, we can go back and review it later to gain a better understanding of what was said and what we could have done differently. We can also use these recordings to better understand the context of a conversation and the dynamics between people. This can help us to better understand our relationships and how we can better communicate with others.
Additionally, recordings can be a great way to document important conversations and decisions for future reference. This can be especially useful for businesses, as it can help them to track progress and identify areas for improvement. It can also help to ensure that everyone is on the same page and that all decisions are well-informed.
Overall, recording conversations can be a great way to learn from our mistakes and gain valuable insights. By having a record of our conversations, we can go back and review them later to gain a better understanding of what was said and what we could have done differently. We can also use these recordings to document important conversations and decisions for future reference. So, if you’re looking for a way to learn from your mistakes and gain valuable insights, consider recording your conversations.
## AI will change everything.
With the advances in artificial intelligence, we are now able to use AI to transcribe and analyze conversations. AI-powered transcription services like Otter.ai, Rewind.ai, and Swell.ai are making it easier than ever to record and transcribe conversations. These services can also be used to create searchable databases, chat bots, and other useful tools. AI can also be used to create product titles and descriptions, optimize search engine results, and even generate limericks.
The possibilities of AI are endless, and it’s clear that AI will change everything. AI can help us to save time, make better decisions, and be more productive. It can also help us to create better customer experiences, automate mundane tasks, and make more informed decisions. AI will continue to revolutionize the way we work, and it will be interesting to see how far it can go. AI will undoubtedly be a game-changer in the near future, and businesses must be prepared to use it to their advantage.
## Solve customer problems effectively.
One of the most important ways AI can help businesses is to solve customer problems effectively. AI can be used to create chatbots that can answer customer questions quickly and accurately. This can help improve customer satisfaction and loyalty, as customers will be able to get the answers they need quickly and without any hassle. AI can also be used to analyze customer data and provide insights into customer behavior, which can help businesses better understand their customers and create better experiences. AI can also be used to automate customer service tasks, such as ticketing and customer follow-ups, which can help businesses save time and money.
AI can also be used to create personalized customer experiences. AI can analyze customer data and create tailored experiences that are tailored to the individual customer. This can help businesses increase customer satisfaction and loyalty, as customers will feel like they are being catered to. AI can also be used to create personalized marketing campaigns, which can help businesses increase their reach and engagement.
Finally, AI can be used to create smarter search results. AI can analyze customer data and search terms to create more relevant search results that are tailored to the individual customer. This can help businesses increase their visibility and reach, as customers will be able to find what they are looking for quickly and easily.
In conclusion, AI can help businesses solve customer problems effectively. AI can be used to create chatbots, analyze customer data, automate customer service tasks, create personalized customer experiences, and create smarter search results. AI is a powerful tool that can help businesses create better customer experiences and increase their visibility and reach. Businesses must be prepared to use AI to their advantage in order to stay competitive in the future.
The post Negotiating as a Nice Guy. Plus an AI Update You Don’t Want to Miss – Business Brain 444 appeared first on Business Brain - The Entrepreneurs' Podcast.

Apr 26, 2023 • 22min
What's More Important, Justice or Productivity?
What is more important for your success? Seeking justice in a situation that may take months of time and significant financial resources, or focusing on solving a problem quickly so you can move on to the next opportunity? Join Dave Hamilton and Shannon Jean today as they discuss the steep price of Justice.
00:00:00 Business Brain – The Entrepreneurs’ Podcast #443 for Wednesday, April 26th, 2023
00:01:49 The Rental from Hell
00:07:21 SPONSOR: Thinkific Plus is a powerful training platform that lets you create materials to educate your customers so they stay being customers. Get one month of Thinkific Plus FREE at Thinkific.com/BusinessBrain today.
00:09:13 Justice-Seeking vs. Productivity. Pick One.
Beware of getting sucked into negativity
You’re eating the poison thinking it’s going to hurt the other person
Two Tokens of Customer Service
00:20:49 BB 443 Outtro
feedback@businessbrain.show
If your email is featured in an episode, you’re entered to win a MacBook Air in 2023
This AI-generated Business Brain article can provide more background and resources related to this topic.
## Use your business brain.
We all have a business brain, and it’s essential to use it in all areas of life. Business Brain is a podcast that encourages entrepreneurs to use their business skills to help them in their personal lives. On the show, we discuss scenarios sent in by listeners and use our business brains to help provide perspective.
Take, for example, the scenario of the “rental from hell” sent in by one of our listeners. A couple had moved out of Los Angeles to La Quinta, California to plan their wedding and work on other projects. They paid $52,000 upfront for the rent and security deposit. After they moved in, they realized the property was owned by the drummer of Guns N’ Roses, Frank Ferrer. They quickly realized the house was full of problems, from a leaking roof to a broken pool filter and a malfunctioning garbage disposal. The management company was not very responsive to their problems.
The couple used their business brains to handle the situation. They got creative and used the press to bring attention to their plight, and eventually the landlord offered to buy out the last half of their lease so they could move out. This is a great example of how using your business brain can help in difficult situations.
We all have our own business brains, and it’s important to use them in all areas of our lives. Whether it’s a business or personal problem, having a business brain can help us to think outside the box and come up with creative solutions. It’s also important to remember that sometimes, the best solution is to work with the other party to come to a mutually beneficial agreement. By using our business brains, we can more effectively navigate difficult situations.
## Seek justice, but expect payout.
A great example of this is the story of a group of tenants who were wronged by their property owner. Instead of simply accepting the injustice and moving on, they decided to seek justice and stay in the property on a month-to-month lease while they pursued accountability. This is an admirable action, and it speaks to the justice-seeking nature of many of us.
However, it’s important to remember that when seeking justice, we shouldn’t expect a perfect outcome. In fact, it’s more likely that we will receive a payout instead. This is something that Shannon, the speaker in the podcast, learned firsthand. After being involved in three lawsuits, she was told by her attorneys that justice is rarely served. Instead, they said that the best outcome to expect is a decent payout.
This is an important lesson to remember. We should always seek justice, but we should also expect a payout if we do. To do this, we must use our business brains to think outside the box and come up with creative solutions. We should also remember that working with the other party to come to a mutually beneficial agreement is often the best solution. By doing this, we can more effectively navigate difficult situations and ensure that justice is served.
## Seek productivity, not justice.
In my own experience, I have seen how seeking justice can be a distraction from productivity. A few years ago, I was involved in a lawsuit over a piece of software that was critical to our business. We had invested a lot of time and money in it, and the other party was trying to take it away from us. We had to fight for our rights, and it was a long and expensive process. Even though we eventually won, it was a massive distraction and cost us a lot of time and money.
The lesson I learned from this experience is that it is important to seek productivity instead of justice. We should always strive for justice, but it is not always worth it to go down the road of litigation. It can be expensive, time consuming, and emotionally draining. Instead, it is important to look for creative solutions that will benefit both parties. Negotiating with the other party, seeking mediation, and finding other ways to mitigate the situation are often better solutions.
In conclusion, seeking justice is important, but it is not always the best solution. We should always look for creative solutions that will benefit both parties. By doing this, we can ensure that justice is served without sacrificing our productivity.
## Mitigate, don’t sue.
The phrase “mitigate, don’t sue” is a great way to think about resolving conflicts. In the podcast, the speaker talks about how he was sued by someone who was trying to hurt him. He could have easily walked away, but instead he chose to engage. He chose to try and find a path out of the situation. This is a great example of how we should approach conflicts.
When faced with a conflict, it is important to look for creative solutions that will benefit both parties. Instead of resorting to lawsuits, we should look for ways to mitigate the situation. This could mean coming to an agreement, negotiating a settlement, or finding a compromise. By doing this, we can ensure that justice is served without sacrificing our productivity.
The speaker in the podcast also talks about how important it is to move on once a conflict has been resolved. He talks about how he often had to have conversations with employees about not letting customers get away with something. He emphasizes the importance of not letting a conflict take up too much of our time and energy.
The phrase “mitigate, don’t sue” is an important reminder that there are other ways to resolve conflicts. We should always look for creative solutions that will benefit both parties. This will ensure that justice is served without sacrificing our productivity. By doing this, we can ensure that we are living a charmed life.
The post What’s More Important, Justice or Productivity? Business Brain 443 appeared first on Business Brain - The Entrepreneurs' Podcast.

Apr 21, 2023 • 20min
Perspective, Fraud and When to Stop - Listener Questions and Comments
On this April 21st, 2023 episode of Business Brain, the show for entrepreneurs, Robert shares his stress-relieving practice of taking a lunchtime walk or morning bike ride to help him deal with intense work demands. Dave and Shannon discuss the importance of time shifting and how flexible schedules can be beneficial. They also talk about the feedback they receive from viewers, which is why they do the show, and how each message sent in is entered into a drawing for a MacBook Air.
00:00:00 Business Brain – The Entrepreneurs’ Podcast #442 for Friday, April 21st, 2023
00:02:01 Robert-440-Consider Using Exercise as Your Opportunity to Change Perspective
00:05:03 Bill-435-Fraud, a Legal Definition
00:09:02 SPONSOR: Headspace helps improve mental health – through guided meditations, mindfulness practices, breathing and calming exercises, and so much more. try Headspace FREE for 30 days by going to Headspace.com/BRAIN30.
00:11:01 Jeff-When is it time to Unpivot?
feedback@businessbrain.show
If your email is featured in an episode, you’re entered to win a MacBook Air in 2023
TRAILER: Business Brain Episode 236 – Garry VonMhyr’s 80% Rule
The post Perspective, Fraud and When to Stop – Listener Questions and Comments – Business Brain 442 appeared first on Business Brain - The Entrepreneurs' Podcast.

Apr 19, 2023 • 27min
How to Operationalize Your Business with David Moss
David Moss from Thasis LLC is joining us on Business Brain to discuss operationalizing your business. Having worked in technology sales, executive management, and business development, David will explain how to go about creating and launching a business, including the options to consider for funding and how to validate a concept.
00:00:00 Business Brain – The Entrepreneurs’ Podcast #441 for Wednesday, April 19th, 2023
01:12 GUEST: David Moss from Thasis LLC helps Operationalizing Your Business
david.moss@thasis.com
Lots of Build or Buy decisions
00:06:37 SPONSOR: Headspace helps improve mental health – through guided meditations, mindfulness practices, breathing and calming exercises, and so much more. try Headspace FREE for 30 days by going to Headspace.com/BRAIN30.
00:08:40 Operationalizing Your Business
Validation – Find the Facts that You Have a Customer Base
Price – What’s the value point where YOU can make money?
Operationalizing the Company — What does the company need? Salespeople? Regulatory approval?
Financing — How can I get grants, angel funding, private equity?
00:14:12 Successful entrepreneurs forget about trying to be creative
00:18:10 Don’t Avoid Spending Money
Salesforce.com
Microsoft Dynamics
00:24:52 BB 441 Outtro
feedback@businessbrain.show
If your email is featured in an episode, you’re entered to win a MacBook Air in 2023
This AI-generated Business Brain article can provide more background and resources related to this topic.
Operationalize for business success.
Operationalizing a business is an important step to success. It involves taking a concept and turning it into an actionable plan. By understanding the process of operationalizing a business, entrepreneurs can increase their chances of success.
David Moss has extensive experience in operationalizing businesses. He has worked in technology sales and executive management, and was responsible for business development at Siemens. When starting a new business within a company, it is important to come up with a concept, validate it, and figure out how to operationalize it. This includes deciding whether to build or buy.
Moss also has experience in operationalizing a business from a startup perspective. He helped start a medical device company that used AI technology to analyze X-rays pixel by pixel. By understanding the process of operationalizing a business, the company was able to validate the market and put together the right plan to move forward.
Operationalizing a business is an important step for entrepreneurs to take in order to be successful. It involves taking a concept and turning it into an actionable plan. By understanding the process of operationalizing a business, entrepreneurs can increase their chances of success. David Moss’ experience in operationalizing businesses provides valuable insight on how to do it right.
Validate product before launching.
One of the most important steps in operationalizing a business is to validate the product. Before investing time and money into a concept, entrepreneurs should make sure that it is valuable and that there is a market for it. This can be done by researching the industry, talking to potential customers, and getting feedback from experts. By doing this, entrepreneurs can ensure that their product is both desirable and feasible.
Another important step is to understand the different ways to finance a business. While venture capital is often seen as the “gold standard” for financing, there are other avenues that may be more suitable for a particular business. For example, crowdfunding, angel investors, and grants are all viable options that entrepreneurs should consider.
Finally, entrepreneurs should understand the importance of marketing. While having a great product is important, it is only half the battle. The other half is getting the word out and connecting with potential customers. This can be done through digital marketing, networking, and other forms of outreach.
In conclusion, operationalizing a business is a complex process that requires careful consideration and planning. By validating the product, understanding the different ways to finance a business, and understanding the importance of marketing, entrepreneurs can increase their chances of success.
The post How to Operationalize Your Business with David Moss – Business Brain 441 appeared first on Business Brain - The Entrepreneurs' Podcast.

Apr 14, 2023 • 18min
Changing Your Perspective and Environment
This episode of Business Brain dives into the idea of changing one’s perspective and environment. Dave Hamilton from New Hampshire and Shannon Jean from California discuss how putting themselves in unfamiliar and outdoor settings has helped them to stay productive and focused. They also touch on Headspace and how listeners can try it for free for 30 days.
00:00:00 Business Brain – The Entrepreneurs’ Podcast #440 for Friday, April 14th, 2023
00:01:02 The Power of Being Outside
Get a Hot Tub
Activate Your Default Mode Network
00:07:08 SPONSOR: Headspace helps improve mental health – through guided meditations, mindfulness practices, breathing and calming exercises, and so much more. try Headspace FREE for 30 days by going to Headspace.com/BRAIN30.
00:08:55 Moving to a Standing Desk
Standing Desk Riser
Standing Desk Floor Mat for your feet
00:15:45 BB 440 Outtro
feedback@businessbrain.show
If your email is featured in an episode, you’re entered to win a MacBook Air in 2023
TRAILER: Business Brain 132: Get our Working Agreement
The post Changing Your Perspective and Environment – Business Brain 440 appeared first on Business Brain - The Entrepreneurs' Podcast.