TalentCulture #WorkTrends

The COVID-19 pandemic radically altered the landscape of work. And as businesses shift into the post-pandemic world, they have to deal with new realities in talent management. Like the shift from the biggest work-from-home experiment in human history to...the new normal. HR professionals will need to adapt to new technology to reflect a new talent acquisition environment and a new talent management environment. Hiring will have to reflect flexible labor, offering the right incentives for in-person work. In the office, HR professionals will have to learn how to manage both remote employees and person employees.

Since 2005, there's been a 173% increase in remote work, 11% faster than the rest of the workforce and 47 times faster than the work-from-home population. Then COVID hit, and almost every employee got a taste of the work from home life. These days, 80% of employees want to work from home at least some of the time, and 3 in 4 employees consider remote work the new normal. There's just one problem: translating your work culture into your work-from-home culture. In fact, culture is the hardest thing to transition to remote work, even though many managers believe that going remote is as sending a worker home with a laptop and a to-do list. You have to invest in your remote culture just as much as your in-person culture, which means giving employees signs that they matter, no matter how far apart you are.

Whether it's procrastination, overthinking, impulsivity, negativity, laziness, or just giving up, many of us find ourselves on the cusp of something big—only to shoot ourselves in the foot. Unfortunately, this is an all-too-common phenomenon. We notice an opportunity for success. We build anxiety around success. And then we make our fears come true. Learning how to recognize and rewire these behaviors is about more than just getting over the hump. It's about changing your relationship to success, getting over your anxiety, and giving yourself permission to shine at work. Learning how to get out of your own way can radically alter your relationship to work in all the right ways.

In The New, New Thing, Michael Lewis refers to the term "business model" as a term of art, essentially describing a business's plan for how to make money. Yet your business model (and your inherent assumptions about your company) shape how nimble you are—and how good you are at making money. In other words, what you think about your business shapes your business in the future. So if your assumptions are wrong, you have space to make your business stronger. Once you improve your assumptions, you can change the way you do business for the better. The key is understanding and interrogating your mistakes.

Technology is at the heart of almost everything we touch daily. Mobile phones, cars, as well as computers are a staple in most people's lives. Technology is driven by innovation and innovation is pushed forward by human curiosity and the need to want more. But what happens when people are no longer encouraged to be curious, ask questions, and want more? In essence, life as we know it will become stagnant. Stagnation will affect society in all ways, from economics to people interactions with the potential to set back progress and needed advancements in areas such as healthcare and education, but there are initiatives in place to combat inertia towards advancements. STEM, a program designed to advance technical thinking in the sciences, technology, engineering, and mathematics at the school level, was created to ensure technical progress stagnation doesn't happen. It enables learners to advance their thinking to more significant innovation and critical thinking while building on future skills. Exposing school-age children to the benefits of STEM introduces them to the benefits of technology and the future career opportunities awaiting them.

In a tight labor market with rapid job turnover, employees no longer take a job based on salary alone. These days, benefits are just as important as income—and a critical part of the recruitment package. In fact, 82% of women with kids and 76% of men with kids would prefer better benefits over a salary increase, and 80% of employees overall would opt for better benefits over a better salary. And while 92% of Millennials say money is a major factor in a job, 90% of Millennials say they would prefer benefits over a salary increase. In other words? Employees are planning for the future, and they know that benefits can help them secure it. Recruiters planning future talent acquisition need to think the same way.

In past years, the hybrid workplace was a dream for workers who wanted the chance to work from home and go to the office. Telework was not available for most Americans, and the 7% of Americans who worked from home tended to be knowledge workers or the highest-paid—executives, IT managers, and financial analysts. Then the coronavirus pandemic hit. Now, 80% to 90% of workers want to remain remote. And on a deeper level, working parents want to keep the benefits of working from home—65% of respondents who preferred a remote model were female, and 84% of working parents with children under 18 find that the benefits of hybrid work outweigh the cons. The key for employers and HR managers is to deliver the benefits employees want in hybrid work while leveraging employee happiness into productive hybrid models.

HR has shifted out of the back room and into the heart of the company. Employers are recognizing as never before that HR professionals have the power to shape the organizational fabric. In the era of COVID-19, as employees demand more support from their workplaces, HR is more important than ever before. Yet there are also more opportunities for HR professionals than ever before. Experts now say that viewing the employee experience through a customer lens can help HR drive a better experience. The key is understanding how to fit that experience to your unique sector.

If ever there is a widespread topic, it's the topic of effective leadership. It has many approaches and different facets, but ultimately comes down to one question: Do you know if what you are doing as a leader is effective? If not, you are failing and may not even realize this. The best leaders have wavering styles and connect with people differently and situationally, but two of the most common traits are showing humility and empathy. And great leaders also possess an uncanny communication style, one developed using a combination of empathy and self-awareness. They are also great storytellers who can engage and relate when working with anyone from executive leadership and board members to direct reports. Also, given the highly charged societal issues facing our world today, showing concern for workplace issues along with those happening around us shows an awareness. It brings conversations, normally tabu in the workplace, to the forefront of meaningful conversations. These discussions create more room for transparency and engagement.

We all dream of finding a job that thrills and satisfies us. Unfortunately, many employees still struggle to find a deeper connection to their work and find themselves trudging along through the daily grind. It's not that anything is wrong, it's that nothing is quite right either, and so you're coasting along, disengaged from your work. That's a big deal, considering that companies with happy employees outperform the competition by 20% and happy employees are 12% more productive. And happiness matters to employees—36% of employees report they would give up a $5,000 pay increase to feel happier at work. Which means it's time for employers and HR departments to invest in an engaged and happy workforce.