In today’s episode, we’re talking about becoming data-driven in financial services. Our guest is Tanvi Singh. At the time of this recording, she was wrapping up nearly eight years with Credit Suisse, most recently as Managing Director of Digital Transformation and Product Labs. She is now the Group Head of the ADA Foundations Hub at UBS. There are two critical takeaways from this episode. The first is a view of the world of data and the future of financial services where data can be leveraged for AI value, drive value for customers, and operational efficiencies. The second half of the episode is about building that robust data mesh and becoming data-driven in a way that also sees a near-term value. Tanvi paints a picture of how to bear both near-team value and long-term value in mind and the long lumbering path from where banks are today to a place of real digital fluency.

Today we are discussing the topic of anti-money laundering, a primary regulatory concern for financial services organizations. Our guest is Dr. Scott Nowson, Artificial Intelligence Leader at PwC. PwC is one of the largest financial services companies in the world. In this episode, Scott dives in on reducing false positives for anti-money laundering. Whether you’re focused on cyber security, payment fraud, or financial crime, the work of analysts is primarily looking at elements that inherently don’t have any risks. They have to dig through things like our transactions and online activity to identify cases that represent a financial and regulatory risk. Scott emphasizes how artificial intelligence impacts the analytics experience before and after. To access Emerj’s frameworks for AI readiness, ROI and strategy, visit Emerj Plus: emerj.com/p1.

Today’s guest is Stefan Boronea, CTO of Proportunity. Proportunity is a London-based firm focused on home lending and the future of finance. The topic of this episode is the future of lending and extending credit risk for lenders. In this interview, Stefan discusses the current trends in credit lending and where the gaps might be filled in with AI and data in the years ahead. Stefan also joined us on The AI in Business Podcast about three weeks ago, where he discussed the valuation of homes and several related use-cases in depth. If you’d like to listen to Stefan’s other episode and check out more insights from hundreds of business leaders, be sure to subscribe to The AI in Business Podcast on your preferred podcast platform.

Today’s guest is Julien Cerutti, Vice President for Sales & Client Success, Enterprise Americas at Meltwater. Meltwater is a financial services company that focuses on drawing insights from outside data sources from various sources. Our focus this week is the topic of unlocking the power of external data. In this episode, Julien discusses a particular use-case that will be relevant in areas like wealth management as well as other business functions such as brand management, improving customer service, and more. Our conversation with Julien was recorded about a year ago, and while the market may have changed a bit since then, his insights are certainly relevant for business leaders navigating the industry today. If you’d like to discover critical AI applications and trends, be sure to download our whitepaper “3 Ways to Discover AI Trends” at emerj.com/t3.

This week’s guest is Brett Beranek, Vice-President & General Manager of Security & Biometrics Line of Business at Nuance Communications. In today’s episode, Brett speaks with us about the fraud-related trends in the financial services industry as a result of COVID and some of the concrete use-cases we could consider to address them moving forward. He first speaks specifically about the industry trends related to fraud and paints a picture of how fraud is shifting at a high level before diving into a concrete use-case more deeply. To learn more about the methods for finding AI trends that will allow you to stay ahead of the curve, download our whitepaper “3 Ways to Discover AI Trends” at emerj.com/t3.

Our guest this week is Ian Wilson. As one of our first ever guests on this podcast more than two years ago, Ian is the former Head of AI at HSBC, one of the largest financial institutions in the world. He now leads Strategy 4 AI, a strategy and education firm based in the United Kingdom. Ian speaks with us about how legacy software providers are starting to level up their software solutions with new AI features in this episode. He also provides some practical advice for selecting AI vendors and some surprising insights into the AI adoption trends that he sees in the enterprise. Be sure to download our whitepaper “AI in Banking: Executive Cheat Sheet” at emerj.com/cs1 to learn how to identify more critical trends in the industry.

Our guest this week is Sunil Tahilramani, Head of Artificial Intelligence at UiPath. With nearly a decade of experience in AI roles at Microsoft, Sunil has been with UiParth for almost two years now. In this episode, Sunil speaks about a particular use-case for RPA and artificial intelligence around routing email messages to clients. Specifically, he discusses the right combination of RPA and AI looks like to streamline and automate customer service workflows. If you've enjoyed or benefited from the insights in this episode, consider leaving us a five-star review on Apple Podcasts and let us know what you learned or liked most about this show or what you'd like to see in the future.

This week’s guest is Jay Budzik, CTO of Zest AI. In this episode, Jay discusses the topic of AI accessibility and the scalability process. Zest AI is a firm in the lending space that helps train algorithms to detect risk and determine approvals or terms for different lending products for all types of lenders, from gigantic financial institutions down to credit unions. If you’re interested in knowing more AI use-cases and finding new ways for AI to streamline or automate some of your own strategies, be sure to download our free AI in Financial Services Executive Brief at emerj.com/fs1.

Our guest this week is Greg Council, Vice President of Marketing and Product Management at Parascript. Parascript is an AI vendor in the financial services space focusing on applications in document search and discovery and other kinds of NLP-oriented processes. In this episode, Greg gives an in-depth description of the manual methods to cash a check, including what banks and financial institutions have to do to process checks and where artificial intelligence fits into the workflow. If you’d like to discover more AI use-cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.

This week’s guest is Greg Council, VP of Product Management at Parascript. In this episode, Greg discusses the topic of where artificial intelligence can find its fit and start to automate the various paperwork-heavy workflows within the process of lending. He also discusses where Parascript is finding its fit for AI in the lending workflow and describes the workflows as they are today, what human beings are doing in terms of the paperwork in the back office of lending, and where artificial intelligence fits directly into those workflows. Learn more about how to identify and capitalize on the key trends of AI in banking at emerj.com/cs1.