
AI in Financial Services Podcast
The AI in Financial Services is for non-technical financial services leaders looking to find AI opportunities, build an AI strategy, and deliver ROI.
Each week, Emerj AI Research team (and CEO Daniel Faggella) interview leaders from global financial services firms and unicorn AI startups to get to the heart of AI ROI - uncovering what’s working and what’s not working for FinServ leaders.
Visit our advertising page to learn more about reaching our executive audience of AI adopters in the world’s largest banking and insurance firms: https://emerj.com/advertise
Latest episodes

Dec 18, 2023 • 23min
Generative AI Solutions for Legal Workflows in Private Equity - with Eric Hawkins and Troy Pospisil
Today’s guests are Troy Pospisil, Founder and CEO of Ontra, and Eric Hawkins, SVP of Engineering. Ontra is an AI-driven tech company that develops contract management and other legal solutions for organizations across financial services with a strong presence in private markets. Troy returns to the program with Eric to explain the specific benefits of new emerging generative AI tools on document processing, legal workflows and the private equity space more broadly. Together, they provide financial leaders with keen insight into how to manage these business activities going forward as generative AI tools become more commonplace throughout the global economy. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

4 snips
Dec 4, 2023 • 20min
AI Model Development in Contract Management for Financial Services - with Troy Pospisil of Ontra
Troy Pospisil, Founder and CEO of Ontra, discusses AI integration in contract management for financial services, including data extraction from agreements, automating obligations and restrictions in fund documentation, bespoke models in contract management, and the overlap between financial services and healthcare.

Nov 20, 2023 • 30min
Alternative Data Management Approaches for Financial Services - with Ted Kwartler of DataRobot
Today’s guest is Ted Kwartler, Field CTO of Generative AI for DataRobot. DataRobot is an AI-powered software company that helps enterprises automate processes from end to end. In conversation with Emerj CEO and Head of Research Daniel Faggella, Ted gives a broader view of the data governance process for financial services. Throughout the episode, Ted offers financial leaders alternatives to popular approaches in Centers of Excellence in the form of data science professional resources groups that can better facilitate collaboration across the enterprise. Later, he explains where financial services organizations often make mistakes in scaling data management operations and how they can course correct before it’s too late. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Nov 6, 2023 • 21min
Future GenAI Use Cases for Financial Services - with Marco Argenti of Goldman Sachs
Marco Argenti, Chief Information Officer at Goldman Sachs, explores use cases of intelligent document processing in financial services and the advancements in natural language understanding. He discusses preparing data for AI consumption, the power of generative AI in document processing, bridging knowledge gaps with AI, and the concept of return on attention investment in relation to customer privacy.

Oct 30, 2023 • 34min
How Generative AI Will Democratize BFSI - with Bhaskar Kalita of Quantiphi
Today’s guest is Bhaskar Kalita, Global Head of Financial Services and Insurance at Quantiphi. Quantiphi is an AI-first digital engineering company that designs AI-driven services and platforms for broad applications across industries. In conversation with Emerj CEO and Head of Research Daniel Faggella, Bhaskar pulls apart what new generative AI capabilities will mean for the entire BFSI sector. In his words, the opportunities mean nothing less than the democratization of - not just digital products - but direct conversations between banking professionals, with requisite systems becoming more uniform in the process. This episode is sponsored by Quantiphi. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Oct 23, 2023 • 15min
Winning Executive Buy-In for FinServ Data Governance Initiatives - with Bill Waid of FICO
Bill Waid, Chief Product and Technology Officer at FICO, talks about winning executive buy-in for data governance projects, connecting functions for effective data governance, the importance of data infrastructure, and the challenges of secrecy in financial services data governance.

Oct 16, 2023 • 14min
Financial Services Challenges from a Data Perspective - with Bill Waid of FICO
Bill Waid, Chief Product and Technology Officer at FICO, discusses challenges faced by financial service leaders in leveraging data, including governance, analytics, AI adoption, and data format transition. He explores obstacles in fully utilizing data and the importance of data security, privacy, and regulations. Bill emphasizes balancing people, process, and technology in successful digital transformations and the significance of data quality and measuring effectiveness in financial services. He also highlights the importance of data governance in generative AI adoption.

Oct 9, 2023 • 20min
Predictive Analytics and Generative AI Solutions for Private Equity - with Adam Nahari of Berkshire Partners
Today’s guest is Adam Nahari, Vice President of Data and Analytics at Berkshire Partners. Berkshire Partners is a Boston-based private equity firm with substantial experience and investments in consumer products and retail, business services, communications, industrials and healthcare sectors. Adam returns to the program to talk about the difference between predictive analytics and new emerging generative AI tools in private equity workflows, and where these technologies stand to take the industry into the future. To access Emerj’s frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.

Oct 2, 2023 • 25min
Syncing Employee and Customer Journeys in Financial Services with AI - with Louis Tetu of Coveo
Today’s guest is Louis Tetu, CEO of Coveo. Coveo is a tech company that develops Saas enterprise search solutions powered by AI. Louis joins us on today’s program to talk about the importance of employee journeys in enhancing customer journeys and how new emerging AI capabilities - especially in co-pilot software powered by generative AI - are helping sync their workflows. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Sep 25, 2023 • 23min
Solving Private Equity Challenges with Emerging AI Capabilities - with Adam Nahari of Berkshire Partners
Today’s guest is Adam Nahari, Vice President of Data and Analytics at Berkshire Partners. Berkshire Partners is a Boston-based private equity firm with substantial experience and investments in the consumer products, retail, business services, communications, industrials and healthcare sectors. Adam joins Emerj Senior Editor to talk about the challenges currently facing private equity firms and how emerging new AI capabilities – particularly in the generative space – stand to change the very work and information flows behind major investments. To access Emerj’s frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.