Since 2000, Dominic has built and sold two different multinational organizations including a mail order retail/pharmacy company with 140 employees, and a business coaching franchise built on the materials and expertise of Brian Tracy.Dominic mentors youth on entrepreneurship via his business group, The Entrepreneurs Organization. He is the local chair for a business plan competition called the Global Student Entrepreneur Awards (GSEA).Listen in as Dominic illustrates the two types of leadership—the Captain and the Lighthouse—and how to make the switch from reactive business ownership to proactive business ownership.Dominic talks about his famous Tedx Talk, revealing that he had actually “failed” many times during the event and what he had to do to keep the show going—to great success. He also explains how business owners can find their equilibrium as leaders at the intersection of being a technician, a manager, and an entrepreneur—referring to Michael E. Gerber’s classic book The E-Myth Revisited.Sponsors:Sub-Zero, Wolf and Cove: Schedule an appointment at subzero-wolf.com/Scottsdale or 480.921.0900 Visit https://buildertrend.com/aft/ to get a 60-day money-back guarantee on your Buildertrend account!Pella Windows & Doors - https://www.pella.com/Topics Discussed: [00:56] Choosing to be a Captain or a Lighthouse as a leader[05:58] How to avoid being a reactive business owner[13:00] Influencing your client’s kitchen table conversations for the better[16:46] Dominic’s Tedx Talk[22:43] Finding success as a business owner[26:28] Building a great culture[30:06] Hiring the right person[33:05] Why Dominic decided to become a business coach[37:32] Dealing with difficult clients[40:10] Creating a solid system for your business for growth[48:57] Finding and fixing profit leaksConnect with Dominic Rubino:Website - http://www.dominicrubino.com/Instagram - https://www.instagram.com/rubino_dominic/Facebook - https://www.facebook.com/ZorBusiness/LinkedIn - https://www.linkedin.com/in/dominicrubino/TedTalk - https://www.youtube.com/watch?v=PlanB0whNOEConnect with Brad Leavitt:Website - https://www.aftconstructionpodcast.com/Instagram - https://instagram.com/aft_constructionFacebook - https://www.facebook.com/aftconstructionHouzz - https://www.houzz.com/pro/aft-construction/aft-constructionPinterest - https://www.pinterest.ph/AFT_CONSTRUCTION/YouTube - https://www.youtube.com/channel/UCzB4R_DHPVV1SPh7RUfR5jgKey Quotes by Dominic:A lot of the time, we feel like the Captain—reactive to the business. We get good at getting reactive; but, it’s a choice. You either choose to remain the Captain or to become the Lighthouse.My job as a business owner is to make sure that the future of this business is strong so that the people who work for me will have gifts under their Christmas tree for their kids.If you have employees, your job as a leader is to give them the best opportunity to be successful.The only thing that counts when we are in sales is the number of first meetings.Perfection kills creativity.

The CEO and one of the three co-founders of Buildertrend, Dan is an industry authority on workplace culture and residential construction, a sought-after speaker, and commercial real-estate investor. He established Buildertrend alongside Steve Dugger and Jeff Dugger in 2006. Today, the internationally-acclaimed company has over 500 employees.Listen in as Dan shares how Buildertrend is able to stay relevant in the ever-changing construction market and industry, especially in the economic aftermath of the pandemic. He also talks about how he is able to keep up with his many tasks and responsibilities as both a business leader and a family man, and the lessons he has learned over the years about delegation and knowing your limits.Dan speaks on the importance of overcommunication and setting expectations, both with your employees and your clients. This, he says, is vital to building an amazing company culture all while scaling your business through the power of referrals from satisfied homeowners.Sponsors:Sub-Zero, Wolf and Cove: Schedule an appointment at subzero-wolf.com/Scottsdale or 480.921.0900 Visit https://buildertrend.com/aft/ to get a 60-day money-back guarantee on your Buildertrend account!Pella Windows & Doors - https://www.pella.com/Events:Learn More/Register for Contractor Coalition Summit November 06-09 https://www.eventcreate.com/e/contractorcoalitionsummitTopics Discussed: [05:01] The ups-and-downs of an entrepreneur[13:50] Keeping Buildertrend relevant[18:15] How Dan manages to juggle his many responsibilities as a leader[23:18] Knowing when it is time to back off and delegate tasks[26:00] Being responsive to the things that you cannot control as a business owner[29:16] Caring for your employees and building a great company culture[40:00] How Buildertrend came to be[42:54] The future of Buildertrend[46:02] The power of referrals[51:59] Why builders cannot over-communicate enough to their customers[57:49] The importance of expectation managementConnect with BuilderTrend:Website - https://buildertrend.com/Instagram - https://www.instagram.com/buildertrend/Facebook - https://www.facebook.com/buildertrend/Twitter - https://twitter.com/buildertrendLinkedIn - https://www.linkedin.com/company/buildertrend/YouTube - https://www.youtube.com/channel/UCO7SI6btsZPc1jJJIemoH-APodcast - https://buildertrend.com/podcasts/Connect with Brad Leavitt:Website - https://www.aftconstructionpodcast.com/Instagram - https://instagram.com/aft_constructionFacebook - https://www.facebook.com/aftconstructionHouzz - https://www.houzz.com/pro/aft-construction/aft-constructionPinterest - https://www.pinterest.ph/AFT_CONSTRUCTION/YouTube - https://www.youtube.com/channel/UCzB4R_DHPVV1SPh7RUfR5jgKey Quotes by Dan:When you operate a business, you don’t have the right answer for everything. You’re just trying to make the best decision with the information that you have.The best way to grow your business is to have real processes. That’s when you can start doing magical things in your businesses.If you have employees, your job as a leader is to give them the best opportunity to be successful.If you show people that you really care about them in their hardest moments, that’s when you build an organization that can truly be world-class.Your best source of business is through previous customers

Today Brad speaks with Neil Freidberg, Building Science Manager at Louisiana-Pacific Corporation.Listen in as Neil shares his experience with LP’s new hybrid model and how this new way of working has impacted the traditionally corporate structure and culture of the firm. He also talks about how building science has responded to the shift in which consumers have gone from expecting quality from individual components (i.e. walls, roofs, etc.) to expecting quality from the whole system.Neil speaks on building failures as an effective learning tool which, when lessons are applied, bring the entire construction industry forward. He talks about the importance of taking climate zones into account and how to best use the assortment of products available today to protect a home against the elements.Sponsors:Sub-Zero, Wolf and Cove: Schedule an appointment at subzero-wolf.com/Scottsdale or 480.921.0900Visit https://buildertrend.com/aft/ to get a 60-day money-back guarantee on your Buildertrend account!Pella Windows & Doors - https://www.pella.com/Events:Learn More/Register for Contractor Coalition Summit November 06-09 https://www.eventcreate.com/e/contractorcoalitionsummitTopics Discussed: [03:19] The impact of LP’s transition to a hybrid model[06:51] Looking at the system as a whole and not as separate components[11:24] Promoting sustainability in construction in the U.S.[15:52] Learning from building failures[18:59] Building to the climate zone[22:42] Defending a house against salty air[26:16] Why find a local builder[31:09] NovaCore™ versus WeatherLogic®[37:00] The benefits of FlameBlock®[42:32] Bolstering the longevity of the system that is the house[47:39] About make-up air[53:43] Building an airtight wallConnect with Neil Freidberg & LP:Website - https://lpcorp.com/Instagram - https://www.instagram.com/lp_pros/?_ga=2.165797882.559309470.1518450412-313342217.1513109586Facebook - https://www.facebook.com/LPBuildingSolutionsProfessional?_ga=2.165797882.559309470.1518450412-313342217.1513109586YouTube - https://www.youtube.com/channel/UCf_mPuYsZ--GwSgooYeUzVwLinkedIn - https://www.linkedin.com/company/lp-building-solutions/?_ga=2.165797882.559309470.1518450412-313342217.1513109586Twitter - https://twitter.com/lpcorp?_ga=2.165797882.559309470.1518450412-313342217.1513109586Connect with Brad Leavitt:Website - https://www.aftconstructionpodcast.com/Instagram - https://instagram.com/aft_constructionFacebook - https://www.facebook.com/aftconstructionHouzz - https://www.houzz.com/pro/aft-construction/aft-constructionPinterest - https://www.pinterest.ph/AFT_CONSTRUCTION/YouTube - https://www.youtube.com/channel/UCzB4R_DHPVV1SPh7RUfR5jgKey Quotes by Neil:We have to look at buildings no longer as single components, but as a whole system.If they’re building to code, they’re building the bare minimum.

Lost Creek Construction was built on a legacy of excellence, honesty, and exceptional quality that has spanned generations. Starting on his grandfather’s ranch in Southern Utah as a boy, Tom learned the value of hard work, the strength in teamwork, the importance of doing your absolute best, and the joy of creating lifelong beauty. When Tom founded Lost Creek in 2012, he honored his grandfather by naming his company after that very ranch. It serves as a daily reminder of where he came from and the legacy he wants to leave his own children… building the very best.Before founding Lost Creek Construction, Tom (who holds a Construction Management Degree from BYU) worked 10 years as a project manager in commercial construction. His successful, decade-long career has proven to be an invaluable experience with the demands of strict standards, precise estimates, accurate budgets, and aggressive schedule management. A woodworker at heart, Tom decided to pursue his lifelong dream and build exceptional custom homes. His integrity and passion for his work shows in every detail of every single project he completes.Sponsors:Visit https://buildertrend.com/aft/ to get a 60-day money-back guarantee on your Buildertrend account!Pella Windows & Doors - https://www.pella.com/Events:Learn More/Register for Contractor Coalition Summit November 06-09 https://www.eventcreate.com/e/contractorcoalitionsummitTopics Discussed: [00:02:51] Joining Builder 20 Group[00:12:02] Training & Info. Before Builder 20[00:13:56] Working with Father In-Law[00:18:01] Why & How Tom Started his Own Business[00:32:35] Establishing a Clear Vision of Business[00:36:26] Parade of Homes[00:41:27] Evaluating Marketing Strategy[00:51:31] Interviewing Clients[00:54:01] The Legacy of Lost Creek[00:56:40] Buying into Company Culture[01:03:31] What Tom Does for Fun[01:05:23] Upcoming ProjectsConnect with Verdura Construction:Website - https://www.lostcreekco.com/Instagram - https://www.instagram.com/lostcreekco/Facebook - https://www.facebook.com/lostcreekconstruction/timelineHouzz - https://www.houzz.com/professionals/home-builders/lost-creek-construction-llc-pfvwus-pf~849189878? Connect with Brad Leavitt:Website - https://www.aftconstructionpodcast.com/Instagram - https://instagram.com/aft_constructionFacebook - https://www.facebook.com/aftconstructionHouzz - https://www.houzz.com/pro/aft-construction/aft-constructionPinterest - https://www.pinterest.ph/AFT_CONSTRUCTION/YouTube - https://www.youtube.com/channel/UCzB4R_DHPVV1SPh7RUfR5jg

Listen in as Jamie shares his leadership best practices for running a thriving family construction business. His characteristic high-energy and optimism have been major contributors to his success in the industry. A quick example of this is his ability to maintain an active social media presence while self-performing many of the firm’s tasks—all while managing the business.Jamie talks about the unique challenges of running a full-service construction company in California, particularly in today’s turbulent market. He explains how he chooses which departments to outsource and which to self-perform, as well as how he justifies his fees to clients.Finally, Jamie speaks on his strong family values and how they directly influence his role as a leader. He also shares how his determination to support those around him have led to exciting networking opportunities, including getting the chance to sponsor a local Bellator fighter.Sponsors:Visit https://buildertrend.com/aft/ to get a 60-day money-back guarantee on your Buildertrend account!Pella Windows & Doors - https://www.pella.com/Events:Learn More/Register for Contractor Coalition Summit November 06-09 https://www.eventcreate.com/e/contractorcoalitionsummitTopics Discussed: [02:56] How Jamie is able to respond quickly on social media while running Verdura[06:10] Which aspects Jamie manages and which he self-performs[07:42] Managing employee payroll[11:32] How to retain good people[16:39] Staying positive as a busy general contractor[18:53] Knowing which departments to outsource and which to keep in-house[22:22] Justifying your fees[23:51] The importance of networking in today’s market[26:48] How Verdura manages projects[38:02] Training the younger generation[39:47] Self-performing steel framing[46:47] Managing a business with your spouse[51:28] Sponsoring a local Bellator fighter[55:04] Why Jamie prizes family above all elseConnect with Verdura Construction:Website - http://www.verdura-construction.com/Instagram - https://www.instagram.com/verduraconstruction/Facebook - https://www.facebook.com/profile.php?id=100064921724418Connect with Brad Leavitt:Website - https://www.aftconstructionpodcast.com/Instagram - https://instagram.com/aft_constructionFacebook - https://www.facebook.com/aftconstructionHouzz - https://www.houzz.com/pro/aft-construction/aft-constructionPinterest - https://www.pinterest.ph/AFT_CONSTRUCTION/YouTube - https://www.youtube.com/channel/UCzB4R_DHPVV1SPh7RUfR5jgKey Quotes by Jamie:You gotta communicate in group texts. It takes ten seconds out of your day and everybody will be happy.If I’m down, beat-up, tired, or preoccupied, the whole morale and energy of the company shrinks.For me to do what I’m doing right now, team and family come first.

Listen in as Evan takes us through the evolution of CroweBuilt over the past six years, touching on his keys to thriving in a down market as well as exciting technological developments for the industry, QR codes being among them.Evan speaks on the importance of setting expectations with clients early on and how CroweBuilt is able to skillfully honor the architect’s vision while factoring in the client’s needs and desires.He talks about the advantages of being a cost-plus builder, his strategy for pricing in upgrades and options along the way, and how giving clients a construction questionnaire early on has been an invaluable part of the entire process.Sponsors:Visit https://buildertrend.com/aft/ to get a 60-day money-back guarantee on your Buildertrend account!Pella Windows & Doors - https://www.pella.com/Events:Learn More/Register for Contractor Coalition Summit November 06-09 https://www.eventcreate.com/e/contractorcoalitionsummitTopics Discussed:[02:34] How Evan got involved with CBUSA and the Southern Living Custom Home Builder Program[07:06] How CroweBuilt has applied QR codes to construction[13:33] How the business has evolved over the past six years[15:37] What went into Evan’s decision to make his first hire[20:59] Hiring high-achievers and training them for future success in the industry[26:25] The QR code feature in action[34:45] Showcasing the build with Matterport as it nears completion[36:18] Areas in the business in which Evan aims to improve upon[39:21] Setting expectations with clients[42:11] Navigating tricky economic times[46:16] Pricing in upgrades and options as the build progresses[50:09] Avoiding pushback on retention at the beginning of the project[53:05] Factoring in allowances when creating a budget with cost-plus pricing[57:41] Why Evan gives his clients a construction questionnaire at the very beginning[01:01:32] Gaining credibility and trust as a construction companyConnect with Evan Crowe & CroweBuilt Homes:Website - https://crowebuilthomes.com/Instagram - https://www.instagram.com/crowebuilthomes/Facebook - https://www.facebook.com/crowebuiltPinterest - https://www.pinterest.com/crowebuilt/Connect with Brad Leavitt:Website - https://www.aftconstructionpodcast.com/Instagram - https://instagram.com/aft_constructionFacebook - https://www.facebook.com/aftconstructionHouzz - https://www.houzz.com/pro/aft-construction/aft-constructionPinterest - https://www.pinterest.ph/AFT_CONSTRUCTION/YouTube - https://www.youtube.com/channel/UCzB4R_DHPVV1SPh7RUfR5jgKey Quotes by Evan:Go the extra step to provide your trade partners with what they need for them to be efficient and make more money in the end.If you take care of your clients, they’re going to take care of you.You can be the best tile installer in the country, but that doesn’t mean you know how to run a business.

Listen in as Jayce speaks o the importance of having a crystal clear vision before even thinking about ways in which your business can scale. He encourages leaders to recognize their unique abilities and how they translate into the value that your organization aims to provide to both its team and clients.He shares his tips on finding the right people to fulfill your vision as a leader, and how to home in on the sweet spot between automation and the human side to maximize growth while maintaining company morale and culture.Jayce breaks down his process for measuring system leveragability, of which the goal is minimum input of resources for maximum output of profit (which allows you to sell a product) and reputation (which allows you to sell a product).Jayce caps off the conversation by reminding us that brute strength, work ethic, and good intentions are not enough. To truly succeed in business (and any endeavor for that matter), you need a system that scales.Sponsors:Visit https://buildertrend.com/aft/ to get a 60-day money-back guarantee on your Buildertrend account!Pella Windows & Doors - https://www.pella.com/Events:Learn More/Register for Contractor Coalition Summit November 06-09 https://www.eventcreate.com/e/contractorcoalitionsummitTopics Discussed:What is an “independent systems consultant”?Where most construction professionals fall short with regards to business systemsWhy vision is foundational to any businessFinding the right people to turn your vision into realityTaking action when spotting misalignment in your organizationMeasuring system leveragabilityFocusing on customer experience over customer serviceDocumenting the efficacy of your current systems and processesThe relationship between your system and employee happinessOvercoming the trap of living on intentions without actually implementing changeWhy Jayce decided to become a systems consultantThe heart and soul of a great purchase order systemConnect with Jayce Maybon: LinkedIn - https://www.linkedin.com/in/jaycemaybon/Connect with Brad Leavitt:Website - https://www.aftconstructionpodcast.com/Instagram - https://instagram.com/aft_constructionFacebook - https://www.facebook.com/aftconstructionHouzz - https://www.houzz.com/pro/aft-construction/aft-constructionPinterest - https://www.pinterest.ph/AFT_CONSTRUCTION/YouTube - https://www.youtube.com/channel/UCzB4R_DHPVV1SPh7RUfR5jgKey Quotes by Jayce:It all starts with a vision: setting that North Star—something to work for.You have to find who your authentic self is because that is the most valuable thing you can offer to the world. It’s the most scarce thing that you have.I used to say that people are any organization’s greatest asset. Over time, I’ve adjusted that statement to: “The right people, plugged into the right system, are any organization’s greatest asset.”Indecision kills: It will kill relationships. It will kill confidence. It will kill morale. As soon as you recognize it, you have to act swiftly.Profit allows you to produce a product. Reputation allows you to sell a product.We need to take the emphasis off of customer service and put it on customer experience.Intentions get you moving. Systems do the changing.

Today Brad speaks with Brittany Murphy of One Thing Marketing, a full-service online marketing firm based in Louisville, Kentucky. The company offers SEO website design, and social media and email marketing services.Listen in as Brittany explains how to create authority in your industry as a local business using online tools and platforms, including social media, SEO, and Google My Business.At the same time, she reminds us to balance our efforts out offline, noting that word-of-mouth and referrals are ultimately the two best ways to usher in new business.Brittany also talks about the importance of differentiation in a highly competitive market and why publishing video content regularly can serve as a huge boost to your business.She explains why a negative review here and there is not the end of the world, and how you can likewise use video to share powerful testimonials featuring client success stories.Sign up for a Free 30-minute strategy session along with complimentary website and SEO audit and strategy https://www.onethingmarketing.net/strategy-sessionFree ebook if you are not sure where to start. Download a copy of our 9 marketing strategies PROVEN to increase leads for your trade service company here - https://www.onethingmarketing.net/trade-service-ebook/Sponsors:Visit https://buildertrend.com/aft/ to get a 60-day money-back guarantee on your Buildertrend account!Pella Windows & Doors - https://www.pella.com/Events:Learn More/Register for Contractor Coalition Summit November 06-09 https://www.eventcreate.com/e/contractorcoalitionsummitTopics Discussed: [02:41] How companies can optimize their online presence[08:03] How SEO impacts your ranking in Google My Business[13:01] Why getting a bad review is not the end of the world[15:16] How to get a good review[19:50] Verifying your address/es on Google My Business[23:11] Listing your satellite offices on Google My Business[26:54] Boosting your website’s SEO[36:44] Building your brand using video[45:29] Differentiating yourself from the competition[48:50] How Brittany got into marketing[53:33] Staying on top of the ever-changing social media landscape[57:15] Why you need to have your website on WordpressConnect with Brittany Murphy & One Thing Marketing: Website - www.onethingmarketing.netInstagram - https://www.instagram.com/onethingmarketing/  Facebook - https://www.facebook.com/onethingmarketing  LinkedIn - https://www.linkedin.com/company/one-thing-marketingTwitter - https://twitter.com/1thingmarketingYouTube - https://www.youtube.com/c/onethingmarketingConnect with Brad Leavitt:Website - https://www.aftconstructionpodcast.com/Instagram - https://instagram.com/aft_constructionFacebook - https://www.facebook.com/aftconstructionHouzz - https://www.houzz.com/pro/aft-construction/aft-constructionPinterest - https://www.pinterest.ph/AFT_CONSTRUCTION/YouTube - https://www.youtube.com/channel/UCzB4R_DHPVV1SPh7RUfR5jgKey Quotes by Brittany:When it comes down to it, what your business needs to do is to make it easier for the client to find you and to find information about you.It’s not the end of the world when you get a bad review. That is part of the natural process. Nobody is going to be pleased 100% of the time.Remember that web pages rank, not just the website.Differentiating yourself is a huge aspect of marketing.

An entrepreneur at heart, Katie previously owned a local restaurant in the Minneapolis community after graduating with a degree in business. After several years of growth—and eventually gaining a reputation as a leading local event venue—Katie was able to sell her business to move into a new career.Listen in as Katie announces the launch of her new vanity collection and the complexities of putting together a product line not just from the logistical standpoint, but also in terms of establishing their ecommerce platform.Katie discusses Jkath’s evolution from custom cabinetry to design, build, and renovation firm, as well as their plans for the future of the business. She talks about Jkath’s approach to culture-building and employee retention, and the value of making short-term sacrifices during market downturns for the benefit of clients.Sponsors:Visit https://buildertrend.com/aft/ to get a 60-day money-back guarantee on your Buildertrend account!Pella Windows & Doors - https://www.pella.com/Events:Learn More/Register for Contractor Coalition Summit November 06-09 https://www.eventcreate.com/e/contractorcoalitionsummitTopics Discussed: [03:10] Katie on the launch of her vanity collection and Jkath’s custom cabinetry roots[10:17] Jkath’s design, cabinetry, and renovation services[11:22] The challenges of starting a vanity line[17:32] Finding a mentor in the industry and managing the backend of the business[21:19] Plans for the near future of Jkath[26:28] Retaining the right team members and settling on a process for the build side[38:08] Setting expectations with clients[43:00] Employee retention[48:57] Standardizing your processes[51:53] From F&B to construction[57:49] The value of going above and beyond for your clients[01:01:02] What Katie likes to do for funConnect with Guest:Website - https://jkath.com/Instagram - https://www.instagram.com/jkath_designbuild/Facebook - https://www.facebook.com/jkathdesignbuild/?fref=tsPinterest - https://www.pinterest.com/jkathdesign/_created/LinkedIn - https://www.linkedin.com/company/jkath-design-build-reinvent/YouTube - https://www.youtube.com/channel/UCU8blFBRkOo6CuPqBaZKSTQConnect with Brad Leavitt:Website - https://www.aftconstructionpodcast.com/Instagram - https://instagram.com/aft_constructionFacebook - https://www.facebook.com/aftconstructionHouzz - https://www.houzz.com/pro/aft-construction/aft-constructionPinterest - https://www.pinterest.ph/AFT_CONSTRUCTION/YouTube - https://www.youtube.com/channel/UCzB4R_DHPVV1SPh7RUfR5jgKey Quotes by Katie:As much as I love what I’m doing, I want everybody on my team to be able to do what I’m doing, and then some. I don’t want to be the only person in the house that knows how to sell a client, meet a client, and do all the preconstruction and design work.

Maureen is also the Founder and CEO at The Learning Table which, in partnership with The Common Area, offers continuing education courses, leadership development coaching, marketing support, and a network of resources via an online dashboard.Listen in as Maureen defines the owner’s rep as essentially a neutral third-party serving as the “conductor of the orchestra” which brings all of the parties together to accomplish the goals of the construction project at hand.She speaks on the scope of her work as an owner’s rep, the two contract types she offers depending on the type of project, and the personal touch she provides to all of her clients as a boutique project management firm.Finally, Maureen shares her inspiring experiences over the past several months as she navigated pregnancy as a woman business owner in the construction industry.Sponsors:Visit https://buildertrend.com/aft/ to get a 60-day money-back guarantee on your Buildertrend account!Pella Windows & Doors - https://www.pella.com/Events:Learn More/Register for Contractor Coalition Summit November 06-09 https://www.eventcreate.com/e/contractorcoalitionsummitTopics Discussed: [04:22] Defining “owner’s rep”[11:02] How to prepare a proposal as an owner’s rep[16:45] Why Maureen dedicates a portion of her year to working with nonprofits[20:32] Maureen’s journey in the construction industry[30:03] The challenges of starting her own owner’s rep project management company[34:50] How Maureen finds new clients[39:37] Commercial versus residential owner’s representation[44:29] Why an owner’s rep should be one of your first hires[48:46] Dealing with owner controlled insurance programs (OCIP)[51:32] The scope of Maureen’s involvement in projects and contingencies in place[54:22] Lump-sum versus Guaranteed Maximum Price (GMP)[58:01] Organizing the moving process for residential clients[01:02:46] Navigating her pregnancy at work[1:08:30] What’s next for MaureenConnect with Maureen Mascaro & The Common Area:Website - https://www.thecommonarea.co/Instagram - https://www.instagram.com/thecommonareafactor/Facebook - https://www.facebook.com/thecommonareaLinkedIn - https://www.linkedin.com/in/maureenmascaro/Connect with Brad Leavitt:Website - https://www.aftconstructionpodcast.com/Instagram - https://instagram.com/aft_constructionFacebook - https://www.facebook.com/aftconstructionHouzz - https://www.houzz.com/pro/aft-construction/aft-constructionPinterest - https://www.pinterest.ph/AFT_CONSTRUCTION/YouTube - https://www.youtube.com/channel/UCzB4R_DHPVV1SPh7RUfR5jgKey Quotes by Maureen:An “owner's rep” advocates for and educates clients through any type of real estate project, from concept through completion and occupancy, regardless of industry. If it’s a real estate project, we have the time, expertise, and local relationships to help bring all of the parties together to accomplish the goals of the project.You can’t make the right decisions for your company if you don’t know your financials.For every single project, one of the first hires you should make is your owner’s rep because they can help you identify the right team members that you should bring in for your specific project type, dynamic, and personality.