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Health systems are increasingly reliant on digital infrastructure, yet many remain unprepared for prolonged IT outages caused by cyberattacks or technical failures. This webinar brings together IT executives to discuss the critical gaps in emergency preparedness, including the possible disconnect between IT and business leadership, the lack of standardized downtime procedures, and the challenge of engaging clinical and business leaders in continuity planning. Panelists will explore the evolving role of CIOs in guiding organizations through risk assessments, governance structures, preparedness, training, and simulations —without taking sole ownership of crisis management. With ransomware threats rising and dependency on technology growing, health systems must move beyond prevention to ensure operational resilience. Attendees will gain insights into governance strategies and practical approaches for bridging the preparedness and operational gaps before the next major disruption occurs. Source: Exploring IT’s Role in Strengthening Organizational Resiliency By Identifying & Closing Clinical and Business Preparedness Gaps on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Health system technology leaders are increasingly confronting a stark reality: legacy on-premises data centers, long considered reliable pillars of IT infrastructure, are reaching the end of their lifecycle. As the costs of virtualization technologies such as VMware and Citrix climb, many CIOs and CTOs are weighing the benefits of transitioning core workloads to the cloud. […] Source: Myriad Factors Making On-Prem Less Sustainable; Cloud the Clear Path, but Execution Requires Preparation and Expertise on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

As patients enjoy positive AI-led interactions in other areas of their lives, they are coming to expect such treatment from their health systems. So if, instead, they receive a robotic and clunky experience from their hospital, it can constitute a one-way ticket to pressing 0 until a human comes on the line, or abandoning the call altogether. So what are IT executives to do? In this timely webinar, we’ll speak to leaders who are focused on providing an optimal AI-powered interactive voice recognition experience so – as often as possible – patients can efficiently get their questions answered without needing to “speak to a representative.” Source: Navigating the Future of AI-Driven Patient Engagement on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

AI is poised to revolutionize administrative and workflow processes in healthcare, but many health systems remain largely focused on its clinical applications, according to Lyle McMillin, Director of Product Management at Hyland Healthcare. While AI’s role in radiology and clinical documentation garners the most attention, McMillin says that CIOs should also prioritize automation in document […] Source: Partner Perspective: AI Driving Rapid Change in Non-Clinical Workflows; Solid Data the Key to Realizing Gains   on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

AI has revolutionized clinical workflows, but its impact on revenue cycle management (RCM) is just as transformative. Health system CIOs must take notice, as AI-driven automation is rapidly reshaping contract management, denials reduction, and payment processes. Those who fail to embrace these innovations risk inefficiencies and financial setbacks in an increasingly competitive landscape. According to […] Source: Partner Perspective: AI Changing the RCM Game Too, CIOs Would Do Well to Take a Look on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Considering the millions of dollars that health systems have invested in their EHR platforms, it's no surprise that's the first place they look when seeking to fulfill a new use case. After all, staying "in-house" should offer cost benefits, both up front and in terms of integration/TCO. But sometimes an examination of a core vendor's offering leaves users and patients wanting, especially in comparison to best-of-breed products that were developed to focus on these use cases. Of course, someone -- or rather some governance process -- has to make the decision of how to move forward and if/how to partner with these specialized solutions. In this timely webinar, we'll speak to leaders who have grappled with these decisions in an effort to balance user preferences with overall enterprise IT initiatives. Source: Should I Stay or Should I Go? Evaluating the Cost/Benefit of In-Suite Versus Specialized Apps in the Digital Patient Engagement Space on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Health systems are increasingly focused on delivering personalized, data-driven care to better serve current and prospective patients. At the same time, they are tasked with attaining aggressive organic growth targets and reducing infrastructure and administrative costs. Achieving these goals requires IT executives to unify fragmented patient data from various sources to create a comprehensive consumer profile. This unified approach enables targeted outreach, addresses care gaps, and fosters patient loyalty.  Source: Unifying Disparate Patient Data for a Complete Consumer Picture and Enhanced Patient Engagement on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

AI is transforming healthcare, but its effectiveness hinges on the quality of data feeding it. At Hackensack Meridian Health, Chief AI Officer Sameer Sethi is ensuring that AI-driven advancements are rooted in strong data governance, responsible deployment, and human oversight. “AI isn’t magic,” Sethi said. “It works off of information that exists—about a topic, a […] Source: Having Quality Data, and Using Right Type of AI for the Task at Hand, Keys to Future Success on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

The promise of AI in healthcare hinges on a fundamental requirement: high-quality data. Without it, even the most advanced algorithms will fail to deliver meaningful results, according to Sonya Makhni, MD, Medical Director of Applied Informatics at Mayo Clinic Platform. “Data quality isn’t always the most exciting topic at conferences, but it’s the foundation of […] Source: Clean Data Combined with Federated Learning Keys to Maximizing AI Efforts on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

As health systems seek solutions to workforce challenges, AI is emerging as a tool to ease the burden on nurses. At Penn Medicine, AI-driven innovations are being explored to streamline workflows, improve documentation, and reduce clinician burnout. Anna Schoenbaum, DNP, MS, RN, VP of Applications, Digital Health & Predictive Health at Penn Medicine, highlighted the […] Source: Properly Leveraging AI to Empower Nurses and Reduce Burnout Takes Careful Study & Deep Engagement on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.