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How much of an impact can Generative AI have – if leveraged properly, and if all the necessary pieces are in place? Quite a bit, according to Michael Hasselberg. “This is the first time in my career thus far that I’m hopeful that technology will actually make the lives of our clinicians better.” In a recent interview, he explained why, and talked about the innovative work being done at URMC. Source: “This Is Real Innovation”: Q&A with Michael Hasselberg, CDHO, University of Rochester Medical Center on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

It’s the foundation of any care access experience offered by a health system or hospital. Provider data powers a myriad of experiences that impact patients, providers, and staff members enterprise-wide. Unfortunately, the many back-end systems that house this data are often out of date and inconsistent, leading to a disjointed experience as people seek to access this information across an organization. Leading IT executives have found that investing in a provider data management strategy can help solve many of the data-oriented challenges they face today, enabling them to create a better experience for patients looking to schedule care and free-up time for employees tasked with keeping this often-changing information up to date. In this webinar we'll hear from leaders who are focused on improving this critical area of patient engagement and, with it, how they’re driving innovation and operational efficiency. Source: Unleash the Power of Provider Data: Gain Operational Efficiencies and Improve Care Access with a Single Source of Truth on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

One of the keys to meeting Penn Medicine’s core objectives – improving efficiency, reducing clinical burden, and delivering a better patient experience – is in establishing partnerships, said Anna Schoenbaum, VP of Applications and Digital Health. The other? Having “strong governance and engagement. That’s part of our DNA.” Source: “We’re All Learning”: Q&A with Anna Schoenbaum, VP of Applications & Digital Health, Penn Medicine on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

When Skip Sorrels, Director of Cybersecurity with Ascension Health, tells a clinician who may be frustrated with IT that he knows what they are going through, he means it. That’s because, in a past life, Sorrels served as an ICU nurse before moving to cyber. As such, he understands what it’s like to have a […] Source: Q&A with Ascension Health Director of Cybersecurity Skip Sorrels: Getting to Know Users Diffuses Many Situations on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

If burglars were consistently entering houses in your neighborhood though the back door, it wouldn’t make much sense to spend the majority of your home defense budget fortifying the windows. According to Ryan Witt, VP of Industry Solutions, Healthcare, for Proofpoint, figuring out where to spend your cybersecurity budget should work much the same way. And speaking of healthcare, he notes that the more things change, the more they stay the same, with phishing consistently being a top attack vector for the past decade. Why? According to Witt, because it works. But there are ways to give you a better chance of fending off the bad guys. In this interview with healthsystemCIO Founder & Editor-in-Chief Anthony Guerra, Witt talks about some strategies for defense, what to do (and not do) post credential compromise, and why convincing users that IT security is on their side is so important.   Source: Partner Perspective: Understanding Cyber-Attack Trends is Critical For Placing Security Bets on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Cybersecurity in healthcare is at a tipping point, poised to move from the voluntary to the mandatory, although not quite yet. For now, it’s still up to organizations as to whether not they want to comply with any specific framework or set of best practices. Of course, demonstrating adherence to 405(d)’s HICP should get some […] Source: Q&A with Intermountain Healthcare VP/CISO Erik Decker: CPGs Will Help Organizations Clarify Their Cyber Mission on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

IT executives have always had a challenging time ensuring their users were operating securely; but since the Covid pandemic larger workforce trends have seen those challenges multiply. Those trends include fully remote work, a gig economy that sometimes involves the use of short-timers like traveling nurses, and an overall trend of higher turnover and staff fluidity. In such an environment, it's no wonder that insider threats are top of mind for security professionals. So how can CIOs and CISOs make sure a fox hasn't made it into the hen house, or even that unintentional but inappropriate access is identified and addressed? In this timely webinar, we'll hear from leaders who are leveraging technology, governance and relationships to ensure that a fluid workforce doesn't equate to a high risk one. Source: Managing Insider Threats in an Era of Remote Workers & Increased Turnover on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

It’s been said by many a CISO that they essentially function as the chief risk officer. What they are trying to say, of course, is that the job is all about understanding and communicating cyber risk. Interestingly Jacki Monson – currently Chief Integration Officer, CISO & Chief Privacy Officer at Sutter Health – once also […] Source: Q&A with Sutter Health SVP, Chief Integration Officer, CISO & Chief Privacy Officer Jacki Monson: The Current Approach to 3rd-Party Risk Management Must Change on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

No matter the size or scope of an organization, "you still need to have boots on the ground in IT," says Ray Sharp, CIO at Katherine Shaw Bethea Hospital. In this interview, he talks about the value of rounding, the pros and cons of being a community health organization, and what he learned by spending time outside of healthcare. Source: Q&A with KSB Hospital CIO Ray Sharp: “As a Small Organization, You Can’t Afford to Make Blunders.” on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

When Swathi West started at Summa Health in early 2023, she embarked on a 90-day assessment that included reviewing job descriptions, along with policies and standards. It’s an approach she heartily recommends for a number of reasons. First, in reviewing job descriptions, West founds a lack of detail that could cause confusion around roles and […] Source: Q&A with Summa Health CISO Swathi West: “A Solid 90-Day Assessment Can Make All the Difference” on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.