Academy of General Dentistry

During this pandemic and especially when you reopen, the telephone is the lifeblood of your practice. Katherine Eitel Belt is Dentistry’s Unscripted Communication Expert and she believes that its more important than ever to be able to connect and communicate at a high level without a script. Katherine will discuss the two telephone skills we need right now during this crisis as well as four simple yet innovative steps to polish your telephone skills and improve your results with new and current patients once your practice reopens. Discover how to create consistency of message without using a script and increase productivity tomorrow with incoming new patient calls. Learn to use a call evaluation process that can make a true, positive difference and accelerate your team training. With conversion rates of new patient calls hovering around 35% before the pandemic and, even worse, 40% of calls going unanswered in the average dental office, the lost revenue and opportunities will be staggering. Whether you are a referral-based practice or market externally, this course will dramatically improve your success in converting more calls to appointments, increasing your marketing ROI, and cementing your reputation as a practice with extraordinary patient service. Throw out those old, tired scripts and join us to learn how you can be amazingly effective and still be YOU!

Great leaders, business owners, practice managers, and team leads have been training for this very moment in time. As offices reopen their doors to an entirely different world than the one we left just a few months ago, practices that emerge victorious will be those with great leadership at the helm. AGD Podcaster Dr. Wes Blakeslee talks with Katherine Eitel Belt, a dental industry consultant and founder/CEO of LionSpeak, will share the three things you team needs from you right now as well as the first three things you should do when you reopen to slingshot your practice into a bright new future.

AGD Podcaster Wes Blakeslee, DMD, FAGD, talks with Brant Herman, founder and CEO of MouthWatch, about teledentistry and the opportunities for general dentists to incorporate technology into their practices. He offers simple steps to get started.

AGD interviewed Paul Edwards, CEO and founder of CEDR Solutions, a provider of on-demand human resources support for U.S. dental practices of all sizes and specialties. In this episode of the AGD Podcast Series, he discusses how to handle employee issues and navigate these details during this complex, ever-changing situation.

The AGD Podcast Series features an interview with John Molinari, PhD, professor emeritus at the University of Detroit Mercy and an expert on infection control in dentistry. He discusses the epidemiology of the coronavirus, transmission and infection, surface disinfection, and recommendations for handling emergency patients during this time.

On Leading AGD, featuring AGD President Connie L. White, DDS, FAGD by Academy of General Dentistry

Dr. Wes Blakeslee talks with Lynne Leggett, dental coach and consultant, on how to build a winning team in your office.

Join Dr. Blakeslee as he talks with dental marketing expert Scott Spencer about opportunities to boost your online presence and be more responsive to current and potential patients. They will discuss ways to improve rankings on Google using more video and better photography. He also gives examples of using chatbots to be responsive 24/7. Here is some background on Scott Spencer: From the early stages of his life, Spencer always expressed a passion for the field of dentistry. In 1997, Mr. Spencer graduated Cum Laude from Abilene Christian University in Abilene, TX with a BS in Biology. He then proceeded to obtain his Masters in Business Administration at Cal State Fullerton in Fullerton, CA and graduated in 2000. With his education in place and a desire to make a difference in the dental industry, Spencer landed a position as a sales rep at J. Morita USA, Inc. As a manufacturer of dental equipment and products, J. Morita provided a strong foundation for Spencer and allowed him to receive valuable experience with dental products and services. This position also provided Spencer with valuable insight into how dental practices function on a day to day basis. In 2005, Spencer accepted a position as a website marketing consultant with ProSites. Over the next decade, Spencer helped ProSites grow from a small local website agency to the industry leader in dental websites and Mr. Spencer was consistently recognized as a top rep at the company. In 2009 and 2010, ProSites became the first company in the industry to be endorsed by the 3 largest dental associations in the country – California, New York and Texas. Most importantly, the experience at ProSites provided Spencer with valuable knowledge on website marketing, SEO, social media, reputation management, and many other important resources needed to help dental professionals grow their practices. In 2015, Spencer decided to transition away from ProSites and established his own boutique dental marketing agency called Dental Growth Solutions. With more than a decade of experience in the dental industry and an abundance of knowledge regarding online marketing resources for dentists, Mr. Spencer has assisted all types of dental professionals with growing their dental practices using customized marketing strategies. Spencer looks forward to continuing to work with dental practices in a consultative manner and ensuring they have all the tools necessary increase their custo

Minal Sampat, author, entrepreneur, speaker, marketing strategist, social media coach, dental hygienist, and an enthusiastic shoe lover, will provide direction on ways general dentists can improve their marketing efforts on social media. She provides very tangible recommendations that can help improve online performance metrics.

Lee Culp, CDT is the CEO of Sculpture Studios, Sculpture Academy, and is a recognized pioneer in digital dentistry and advanced functional aesthetic dentistry. He holds true to a belief that the attainment of perfection in restorative dentistry can only be harnessed through a unique combination of skillful application coupled with superior knowledge. He shares key insights on the industry and opportunities for the future. As a world-renowned innovator and educator, he maintains an unparalleled focus and commitment to understanding the revolutionary, often complex, changes that continue to influence modern aesthetic dentistry. Thus, he lends his vision and talent to developing, throughout dentistry and within his laboratory, the related materials and communications standards necessary to ensure the most realistic opportunities for success and gratification for those discriminating dental professionals who maintain a higher profile, cutting-edge practice philosophy. He is a leading resource/inventor for many of the materials, products, and techniques used in dentistry today, and holds numerous patents for his ideas and products. Lee writes many articles per year, and his writing, photography, and teaching style have brought him international recognition, as one of today’s most exciting lecturers and innovative artisans in the specialty of digital dentistry, dental ceramics and functional esthetics. Lee’s life is all about two things, his wife, Dr Lida Swann( prosthodontist, implant surgeon, and recently named head of Digital Dentistry at University of North Carolina) and dentistry, well, kind of the same thing. He has three children, one of which is also a dentist.