

The Leadership in Insurance Podcast - Insurtech & Innovation
Alex Bond
The insurance industry gets better through sharing innovation. On the Leadership in Insurance Podcast we speak to insurance thought leaders that are changing the game. The LIIP is a podcast helping Insurance professionals, Investors and supporters learn what it takes to achieve and succeed in the global insurance industry. We specifically look at what it takes to build a modern insurance business and how great teams are built, we share their stories to educate and inspire change to help build the future of insurance. Hosted on Acast. See acast.com/privacy for more information.
Episodes
Mentioned books

Jun 12, 2023 • 39min
Innovating Insurance from Hippo to First Connect : An Interview with Aviad Pinkovezky, President at First Connect, a Hippo Company
We are sharing a really great episode on The Leadership In Insurance Podcast today. I sat down with Aviad Pinkovezky, President at First Connect, a Hippo Insurance company to discuss all things from Hippo’s story, to acquiring First Connect and beyond.Acquired by Hippo in 2020, First Connect is a digital platform that helps independent insurance agents access carriers and insurtechs they may not otherwise reach on their own.Aviad and I discuss a whole host of topics (and could have spoken for much longer!) digging into Aviad’s background in product, to the growth of Hippo, to why partner and the opportunities that lie in collaboration. Here are some of the highlights…👉 As someone from the product side of technology - how do you think perception of insurance as an employment destination for product and tech people has evolved over time?👉 The Insurtech landscape from a wider lense - What have been the biggest improvements of insurance customer experience in the time you’ve been at hippo? What part has product played in that?👉 First Connect Acquisition - What the rational? What’s the opportunity you saw? Why this route as opposed to doubling down on the existing success you have?👉 First Connect on a personal level - does it feel like a start up? Does it need to?👉 Collaboration in the Insurance industry, what have you learnt? How can we empace this more?👉 & Finally, what’s next for First Connect?Thank you Aviad for your time, it was great to speak to you! Hosted on Acast. See acast.com/privacy for more information.

Jun 7, 2023 • 42min
The Emerging Tech Series with David Morris, VP of Engineering, 11:FS
We've been working on something very exciting for a while now, and we're excited to finally go live!Welcome to our new series podcast 'The Emerging Tech Series', hosted by FinPro.'s tech guru Gavin Savage.We love talking about innovation and all things insurtech. So when Gavin Savage joined us to head up all things tech and engineering we knew there would be some exciting conversations to be had on the podcast.For our very first episode, Gavin is joined by Dave Morris, 11:FS's VP of Engineering to take a deep dive into tech innovation, leadership and culture.We're so excited for this one - we hope you enjoy - tune in every Wednesday to hear more! Hosted on Acast. See acast.com/privacy for more information.

Jun 5, 2023 • 37min
All things MENA Insurance Innovation - Live From QIC's MENA Insurtech Summit with Lars Gehrmann, Shwetank Verma, Markus Lampinen & Tunde Salako
Well its a big week for #insurtech and The Leadership In Insurance Podcast... we are releasing an episode every day this week for our new #MENAInsights seriesAt the end of May I was invited by Lars Gehrmann and the incredible team at QIC Digital Venture Partners to come out to Doha for their #MENA insurtech summit to report on the innovation taking place in the region.I'm lucky enough to travel to lots of insurtech events globally, and I'd say that the Doha event has been a true highlight so far. From sand dune surfing to podcasting, the energy of the whole event was inspiring.So we're excited to release episode one in our five part #MENAInsights series where I was joined by...👉 Lars Gehrmann, Group Chief Digital Officer, QIC Digital Venture Partners👉 Shwetank Verma, Co-Founder & Managing PartnerLeo Capital👉 Markus Lampinen, CEO & Co-FounderPrifina - Liberty. Equality. Data.👉 Tunde Salako, Co-Founder, Hadiel Health Coop &Managing Partner, Africa Insurtech LabHope you enjoy this episode - it was a really fun one - we're releasing an episode every day this week so stay tuned for episode two coming out tomorrow... 🎧🚨 Links in the comments below 🚨 Hosted on Acast. See acast.com/privacy for more information.

May 30, 2023 • 47min
Why the Insurance Industry Desperately Needs Startups : An Interview with Nico Stainfeld, FinTech Partner at Foundation Capital
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Nico Stainfeld, Partner at Foundation Capital.Nico is an early-stage investment expert from the team at Foundation Capital, who since 1995 have been leading the way in fintech, enterprise, and consumer investments. Their tag line 'building companies is in our bones' summarises just that and these values are clear throughout this conversation.We discuss a whole host of topics (and could have spoken for much longer!) but here are some of the highlights...Total early-stage focus - the value of honing in & the rarity of 'staying in your lane'Foundations 1+1+3 approachHow many firms actually make it past their first fund?'The Emperor Has No Tech' as Nico puts it - Why the Insurance Industry Desperately Needs StartupsIf they are not going to spend the money, then they need to bring on board the start-ups There is no bad risk, only bad premiumDo we need more of a sense of urgency?2023 insurtech landscape - Profitability is not for losers anymore!Technology was meant to transform the insurance industry but it hasn’t - why?Embedded solutions and buying behaviour - is there trust?Next-generation risk needs next-generation dataYou're not still doing insurtech investing, are you?Insurtech locals vs. tourists?What's next for insurtech?Thank you Nico for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex BondPlease like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

May 22, 2023 • 27min
VC Insights Episode 4 - LATAM Edition with Foundation Capital & HCS Capital
Welcome to this week's episode of The Leadership In Insurance Podcast - we're back with another roaming podcast in our #VCInsights Series, this one recorded live from the ITC LATAM conference. The #VCInsights series is quickly becoming my favourite series of the pod. In this episode, I was lucky enough to sit down with two more of the leading VC's to get their insight on the current state of play in the LATAM insurtech scene.Tune In to this episode to hear from Nico Stainfled, Partner at Foundation Capital & Hughues Bertin, Partner at HCS Capital Thank you all for joining me for this - another fun one to record 🎧This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex BondPlease like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

May 15, 2023 • 49min
The Future of Insurance : The Collaborators - Book Launch Special with Bryan Falchuk, Author & Thought Leader
Sharing a rather special episode on The Leadership In Insurance Podcast this week, with one of our favourite podcasting guests. It’s not often that we invite people back on pod, so when we do you know it’s a good one…This week we welcome back Bryan Falchuk for a conversation all about #collaboration, to celebrate the release of his new book, ‘The Future of Insurance : Volume III. The Collaborators’.Bryan is one of the thought leaders I truly admire in this space. Inspired by the findings of the Insurance Collaboration Index, Bryan and David Gritz of InsurTech NY collaborated on this project to help the industry as we strive to innovate and evolve.In this episode we touch on some of the broader themes explored in the book...👉 How do we get better at collaboration? What could we achieve if we truly embraced this?👉 How do we innovate and collaborate in an inherently risk averse environment? & How do we work around that?👉 Do we reward risk enough? In Insurance no new book will ever perform well - can we really push boundaries if this is how the industry operates?I really enjoyed this one - and thank you Bryan for joining me to share some of the book's findings.If you enjoyed this conversation (which I’m sure you will!), you’ll be sure to enjoy the book, which expands on this podcast in much more detail, & of course, got to mention the lovely forward by Sabine VanderLinden.‘The Future of Insurance : Volume III. The Collaborators' is available on 8th of June 2023 - Congratulations once again Bryan & David - For more info and to pre-order or buy the book: http://future-of-insurance.com/3 Hosted on Acast. See acast.com/privacy for more information.

May 8, 2023 • 42min
An Interview with Maya Prosor, Chief Business Officer, Lemonade
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Maya Prosor, Chief Business Officer at Lemonade. Lemonade has expanded into new markets and product lines since its founding. How do you decide which areas to enter, and what are your criteria for success in these ventures?Can you discuss Lemonade's approach to customer acquisition and retention, and how it has evolved over time?You led heavily with the social impact side of the business – do you have a measure on how this has affected customer acquisition – I'm interested to see how this trended over Covid lockdown time?Looking ahead, what are some of the biggest challenges and opportunities you see for Lemonade in the next 5-10 years, and how do you plan to address them?You have a bot named after you? Is that the ultimate staff retention tool, your own chat bot?Have you put any thought into how tools such as Chat GPT might impact your competitive advantage? Does it allow the insurance world to supercharge its CX – how will lemonade be addressing that?You have obviously been through a hugely evolving business environment – large investment round, IPO, Post IPO challenges – How does Lemonade maintain a strong sense of culture and employee brand through such a dynamic period of time?Thank you Maya for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex BondPlease like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

May 1, 2023 • 41min
VC Insights Episode 3 with CI Ventures, MS&AD Ventures, Cameron Ventures, Munich Re Ventures & Crystal Venture Partners : Live from InsurTech NY Spring Conference
Welcome to this week's episode of The Leadership In Insurance Podcast - we're back with the 3rd episode in the #VCInsights Series recorded live from the InsurTech NY Spring Conference.The #VCInsights series is quickly becoming my favourite series of the pod. In this episode, I was lucky enough to sit down with five more of the leading VC's and CVC's to get their insight on the current state of play in the insurtech scene.Tune into part two of this feature to hear from Douglas Roth, from CI Ventures, Dominique Roudaut from MS&AD Ventures , Brian Gong from Cameron Ventures, Veronica Gabriele from Munich Re Ventures & Jonathan Crystal from Crystal Venture Partners.Thank you all for joining me for this - another fun one to record 🎧& a special thanks to the InsurTech NY team for putting on a brilliant event & making this episode happen 🚀 David Gritz Tony L. Bryan Falchuk.This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex BondPlease like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Apr 24, 2023 • 45min
Innovation, Loyalty & Leadership : An Interview with Trent Brown, CEO, Knightcorp
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Trent Brown CEO of Australia-based Knightcorp. As well as sharing a truly inspiring story of insurance innovation, Trent also shares a lot of insight that I will take forward into my own business. Do give this one a listen, I hope you enjoy this one as much as I did. Here are some of the highlights…Creating an agile and innovative culture with a customer-centric ethosWhat defines an insurtech? Technologically native insurance businesses vs. insurance SaaSKnightcorp’s mission to do things differently in an inherently non-traditional environmentChange is who then what - we need people to drive changeHow do we augment the process not replace?Who is the true customer?To change broking you need to change the whole ecosystemPeople are looking for a better experience, at a point they are going to demand it‘First who then what’ - Change is a people action, once you have the people right, the rest falls into placeBuilding loyalty into the culture and fostering a growth mindset, not a replacement mindsetInsurance has a replacement mindset - we replace like for like - that inhibits growth. Growth democratizes influence and power in organizationsBalance is key to building a team - talent beats experience but you need experience in your team. Promote talent not tenureregulation and 3rd parties in the broking ecosystems are the inhibitors to growth - we cant evolve beyond our carrier partners but that is not an excuse to stand stillThank you Trent for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex BondPlease like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Apr 17, 2023 • 47min
Providing Coverage That Really Is ‘As Easy As Pie’ : An Interview with Dax Craig, Co-Founder & President, Pie Insurance
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Dax Craig, co-founder and president of Pie Insurance.Pie doesn’t need much of an introduction to those of us in the insurtech world, but for those who don’t know Pie, they are a workers’ compensation insurer with a direct distribution model and a fully digital experience. Their aim is to serve small businesses with insurance that is easy, accessible and affordable.We dig into what it takes to grow an insurtech, Pie’s journey from start up to scale up and how our goalposts can change. We discuss the lessons learnt and the process of getting things wrong - sometimes its a case of right thesis, wrong application. We chat about culture and the balancing act of managing culture at scale - “We wouldn’t lie to our clients, we apply the same to our team”, as Dax puts it, “We don’t have all the answers, but we admit it”.As well as sharing a truly inspiring story of insurtech growth and success, Dax also shares a lot of insight that I will take forward into my own business. Do give this one a listen, I hope you enjoy this one as much as I did. Here are some of the highlights…🚀 The ethos behind Pie - providing coverage that really is ‘as easy as pie’🚀 A deep dive in to the insurance ecosystem : Is it outdated? What is actually outdated? Is it just the tech that’s missing?🚀 ‘Culture eats strategy for breakfast’ - how do you maintain culture at scale?🚀 The concept of a ‘Unicorn’ - it’s quite literally a mythical term that doesn’t exist, so is it a helpful term?🚀 The art vs science argument for insurance : underwriters vs actuaries, are they at odds over price?Thank you Dax for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex BondPlease like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.