This Week Health: Conference

In this discussion, Eric Smith, SVP and CDO at Memorial Hermann Health System, shares his expertise in digital transformation and AI governance. He details the successful transition to Epic's EHR, emphasizing patient satisfaction and operational efficiency. Eric also highlights Memorial Hermann's innovative AI governance structure and the expansion of services to new communities. The conversation touches on addressing healthcare affordability through standardization and offers a compelling vision for a digital healthcare ecosystem.

March 5, 2025: Scott D'Entremont, CRO from Parlance, explores how Parlance's conversational AI technology is transforming the often overlooked healthcare voice channel. D'Entremont reveals how their AI solutions handle everything from appointment inquiries to complex routing across thousands of destinations.Key Points:01:18 Conversational AI in the Call Center04:11 Challenges and Solutions in Call Management07:01 Standardizing Healthcare WorkflowsSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

March 5, 2025: Sebastian Estades, Healthcare Lead of Google Chrome, explores how Google is reimagining healthcare browser security. Sebastian reveals how healthcare systems can move beyond traditional operating systems toward web-based environments that don't compromise on security or integration capabilities. What possibilities emerge when healthcare IT leaders consider repurposing existing hardware amid Windows 10's approaching end-of-life?Key Points:06:20 Future Trends in Healthcare Technology07:31 Mobile Device Integration08:01 Windows 10 End of Life: A New OpportunitySubscribe: This Week HealthTwitter: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

In today’s TownHall, host Beth Cooper, Chief Technology Officer at Tivity Health speaks with Deborah Backus, VP of Research and Innovation at Shepherd Center about their efforts toward innovation and technology in rehabilitation. They discuss the challenges faced by individuals with paralysis, brain injuries, and other complex conditions in finding appropriate assistive technologies. Deborah shares insights into Shepherd Center’s pioneering work with various mobility and daily living technologies, such as modified wheelchairs with tongue drives, sip and puff controls, and eye gaze technology. How can robust data shape patient care? The conversation dives into the data-driven approach of the Shepherd Center’s Innovation Institute, including remote monitoring programs, AI, and large language models for personalized rehab solutions. Additionally, they explore how Burnalong’s platform provides on-demand wellness and training content to patients and beyond. How crucial is it to meet individuals where they are?Subscribe: This Week HealthTwitter: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

March 3, 2025: Dave Dyell, Managing Partner of Innovative Consulting Group, explores how healthcare organizations effectively rationalize their application portfolios in just 8-10 weeks. What strategies can CIOs employ to identify application overlap and recover significant cost savings through contract and SLA management? Dyell reveals how CIOs can secure executive support by demonstrating their organization's actual AI preparedness with tangible data rather than assumptions. Key Points:01:12 Application Rationalization04:12 Contract Management and SLA Insights06:16 AI Readiness ProgramSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

March 3, 2025: Kris Nessa, CTO of Healthcare at SHI, and John Kirkman, VP of Government, Healthcare, and Education at Island, explore Islands partnership with SHI at VIVE Nashville. As organizations face staffing shortages and cybersecurity threats, could Island's approach help democratize IT access across healthcare systems of all sizes? Join this discussion where practical technology meets healthcare innovation, and discover why these experts see AI integration as the critical next frontier in healthcare's digital evolution.Key Points:04:05 SHI and Island Partnership Insights06:51 AI: Opportunities and Challenges08:48 Building Partnerships and Future InnovationsSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

February 28, 2025: This is the fifth episode in the Zero Trust Hospital Series. Tamer Baker, Healthcare CTO at Zscaler, covers the first steps hospitals can take in their zero trust journey. Through practical insights, Tamer challenges traditional security thinking, demonstrating how organizations can achieve significant risk reduction even on day one, all while maintaining operational efficiency. Key Points:02:18 Step Zero: Identity Management03:44 Step One: Visibility07:15 Zero Trust Maturity Models09:13 High-Risk Users and Remote AccessWant to get your copy of the new book "Zero Trust Hospital: The CXO Vision" by Zscaler?Pre-Order nowDon't miss our webinar after all six Zero Trust Hospital Series episodes! Register now: www.thisweekhealth.com/zerotrustSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

February 27, 2025: Liz Scott, Co-Executive Director and Alex’s Mom from Alex's Lemonade Stand Foundation explores how a four-year-old's simple lemonade stand transformed into a movement that has raised over $300 million for childhood cancer research. Can the healthcare industry's involvement reshape the landscape of pediatric cancer research? As Scott shares stories of hope, resilience, and scientific advancement, she illuminates the complex challenges families face and unveils how the foundation's expanding programs address critical gaps in care. Key Points:00:31 What is Alex’s Lemonade Stand?03:31 Impact of Donations 08:31 Breakthroughs in Pediatric Cancer Research12:42 Challenges and Future Goals19:11 Vision for the Next Five YearsX: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

February 26, 2025: Colin Banas, CMO of DrFirst, explores how innovation powers their medication management solutions across 2,000+ hospitals. What strategies is DrFirst implementing to combat healthcare's most pressing challenges like provider burnout and specialty medication management? With the uncertainty surrounding healthcare policy under a new administration, how is DrFirst positioning itself to remain a bedrock of stability for its partners while continuing to innovate?Key Points:02:46 Addressing Specialty Medication 03:25 Navigating New Policy05:47 AI and Future RoadmapSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

February 26, 2025: Amar Maletira, CEO of Rackspace, explores the evolving role of multi-cloud environments—why are CIOs now rethinking their cloud strategies after years of rapid migration? As AI continues to weave itself into every facet of IT, how can healthcare organizations effectively harness its power while navigating workforce gaps and security risks? And in a world of increasing cyber threats, what are the real challenges of securing critical healthcare workloads across hybrid infrastructures? This conversation unpacks the complexity of modern IT strategy, from cloud optimization to AI-driven automation.Key Points:02:27 The Evolution of Cloud Computing07:08 AI in Cloud Management12:03 Rackspace Security SolutionsSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer