
Lean Blog Audio
Lean Blog Audio features Mark Graban reading and expanding on LeanBlog.org posts. Explore real-world lessons on Lean thinking, psychological safety, continuous improvement, and performance metrics like Process Behavior Charts. Learn how leaders in healthcare, manufacturing, and beyond create cultures of learning, reduce fear, and drive better results.
Listen and learn: leanblog.org/audio
Latest episodes

May 4, 2017 • 7min
My LinkedIn Article: Supply Chain Matters - at the Oscars
The mistakes at The Oscars were trivial and unimportant in the grand scheme of things. What are some lessons learned that apply to improving healthcare supply chains?

Apr 30, 2017 • 3min
Don't Have Time for Meditation or Improvement? You Should...
If you don't have 20 minutes for meditation, you should.... do what? Does this classic Zen quote apply to Kaizen and continuous improvement?

Apr 26, 2017 • 7min
Reader Question: How Many People & How Much Time for...
A Lean-thinking physician from Canada asks how many people an organization or department should have in a dedicated Lean or continuous improvement function. How much time is needed from staff and managers?

Apr 18, 2017 • 14min
Is Calling People "Concrete Heads" the Most Effective...
When did the term "concrete head" start getting thrown around in Lean circles? Do people still use this label today? Is it helpful? Should we agree that the term is disrespectful and counter productive?

Apr 17, 2017 • 9min
What are the "Quick Wins?" Ask the People Doing the...
Last week, I received a few questions from somebody at a hospital system and I thought I'd address one of them here: "Can you suggest any "quick wins" to get staff engaged in a Lean culture?"

Apr 13, 2017 • 16min
The United Flight 3411 Mess, Holding Individuals Accountable
I posted this on LinkedIn earlier today and am re-posting as a blog post to get your thoughts... and then, as I writing this, the news about the man being forcibly removed from a United Airlines flight went viral.
Full title: "The United Flight 3411 Mess, Holding Individuals Accountable vs. Fixing the System [Updates]"

Apr 13, 2017 • 3min
My Article on Changing How We Think About Change
As part of my partnership with Cardinal Health, they have published an article that I wrote on their "Essential Insights" blog: "Changing how we think about change: How healthcare leaders can create a progressive culture"

Apr 10, 2017 • 6min
The Patient Pays Less, Yet the Surgeon's Paid More
Can physician-led surgical centers provide lower out-of-pocket prices for patients, along with lower infection rates, and higher compensation for the surgeons? One surgical center in Oklahoma says so...

Apr 6, 2017 • 15min
Why You Shouldn't Call Yourself "Sensei" Or Make Other
Six Sigma and Lean Sigma has "belts." Some people in Lean call themselves a "sensei." Is that really appropriate? The term is supposed to be situational... it's a term of respect one chooses to use for another person...

Apr 5, 2017 • 13min
Measures, Incentives, Heart Attack Mortality, Driving
In this post, I look at the impact (or lack thereof) of targets, rankings, and incentives, when it comes to safe driving or PCI (angioplasty) procedures in a hospital cath lab. Are we improving? How do we know? How do we improve?