The Home Service Expert Podcast

Richard Behney is the founder of The Million Dollar Plumber. He was the President and CEO of AttaBoy Plumbing for 16 years, and now does consulting for plumbing businesses. An experienced figure in the plumbing industry, he regularly hosts the Potty Talk Live podcast. In this episode, we talked about plumbing, business management, digital marketing..

Randal deHart is the co-founder of Fast Easy Accounting, an accounting firm in Lynnwood, Washington that specializes in construction accounting. An expert in outsourced contractor bookkeeping services with 25 years of experience in the construction industry, Randal runs a podcast called the Contractor Success Map. In this episode, we talked about bookkeeping, accounting, success...

Danny Kerr is currently the Managing Partner of Breakthrough Academy, Inc., a company that specializes in helping business owners establish efficient management strategies and a strong development plan. With a diverse career spanning recruitment, crew leadership, and franchise management, he has learned many invaluable lessons throughout the course of his journey as a self-made entrepreneur, and is passionate about helping trade and home service businesses take their operations to a higher level. In this episode, we talked about recruitment, leadership, motivation…

Mike Davis is the CEO of Valpak, a direct marketing company specializing in print, mobile and online advertising solutions and coupons. He has had over 20 years of experience in leadership and growing companies across various industries, from music to ecommerce to marketing. In this episode, we talked about direct marketing, growth hacking, consumer behavior...

Paul Akers is the Owner and President of FastCap, and the author of the best-selling book 2-Second Lean. FastCap is an international product manufacturer with distribution in over 40 countries, and is recognized as a Lean leader among American manufacturers. In this episode, we talked about productivity, mindset, operations...

Nathan Hirsch is the founder and CEO of FreeeUp.com, a talent marketplace that connects thousands of freelancers with businesses all over the world. He started hiring virtual assistants for his Amazon ecommerce business, which has over 10,000 customers, and earning up to 7 million dollars a year. Today, Nathan manages over 500 prevetted virtual assistants and freelancers on the Freeeup.com marketplace, and is passionate about helping businesses scale through working with remote talents. In this episode, we talked about customer service, hiring, processes...

Keith Kalfas is the host of the Untrapped podcast and a social media influencer in the landscaping & window cleaning markets. He is also the owner of Kalfas Services, where he grew the business from zero to a six figure-income in just five years. In this episode, we talked about video marketing, pricing, mindset...

Kevin Wilson is the CEO and President at Buzz Franchise Brands, the multi-brand franchising company that’s home to well-recognized home service brands, such as Mosquito Joe, Pool Scouts, and Home Clean Heroes. Buzz Franchise Brands was named as one of Inc. Magazine’s Best Workplaces for 2017, while Mosquito Joe has received several awards, including the prestigious FBR50 Franchisee Satisfaction Award from Franchise Business Review. In this episode, we talked about marketing, hiring, franchising... Note: Since this interview was conducted, Buzz Franchise Brands sold the Mosquito Joe business. They continue to operate Pool Scouts and Home Clean Heroes, which are both franchising, and intend to continue launching new brands in the years ahead.

In this special episode of the Home Service Expert, Tommy talks about his goals for the new year, and reveals some of his best-kept trade secrets, and valuable actionable tips for transforming your business in 2019. In this episode, we talked about mindset, management, operations...

Aaron Hockel is the Vice-President of Digital Marketing at AltaVista Strategic Partners, a full service agency that works with home service contractors in creating and implementing their marketing plans. Aaron has had over ten years of extensive experience as a marketing consultant for contractors, and is a resource speaker about marketing topics at contracting events. In this episode, we talked about customer service, marketing, CRM...