

The Easemakers Podcast
Kristin Twiford & Mohamed Elzomor, Easemakers
Every estate manager has a story — and this is where you get to hear them. The Easemakers Podcast is made for people who are passionate about the art of private service. Tune in to learn from the best in the business, get tips and inspiration to fuel your career, and connect with people get it. The Easemakers Podcast is presented by Nines, household management software and services built to help discerning households and the people who support them live with ease.
Episodes
Mentioned books

Sep 30, 2025 • 43min
Managing private islands with EVI Projects Director of Project Luciana Nijdam
What are the unique challenges of managing a private island? In a new episode of the Easemakers Podcast, Luciana Nijdam shares what estate managers and the families they support need to know about purchasing, developing and maintaining private islands. Tune in to hear how managing a private island differs from running a coastal property, tips for finding staff and vendors for remote locations, tips for training your team for when things (inevitably) go wrong, and more. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis. Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Sep 16, 2025 • 51min
Continuing education for luxury yacht and estate chefs with Chef Adrienne Gang
In 20 years serving on luxury yachts, Chef Adrienne Gang has learned every lesson the hard way, and now, she wants to create calmer waters for her peers. This October, Adrienne is launching a course with Florida International University called Luxury Culinary Operations: Yacht and Estate Logistics. In this episode of the Easemakers Podcast, she shares why continuing education has become her passion, and how chefs can benefit from special training designed for private service environments. Plus, in the lightning round, Adrienne shares a behind the scenes look at her experience on Bravo's Below Deck, as well as her experience volunteering her culinary skills to provide disaster relief with organizations like the Guy Fieri Foundation.Learn more and apply to the course here: https://hospitalityexed.fiu.edu/courses/luxury-culinary-operations-logistics-for-yachts-and-estates/Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis. Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Sep 2, 2025 • 39min
Guiding families through estate sales with the Christie's International Real Estate Group Trusts & Estates Division's Leslie Hirsch and Howard Morrel
Managing estate sales comes with a unique set of challenges, from complicated family dynamics to maintaining an empty property.In this conversation, co-founders of the Christie's International Real Estate Group Trusts & Estates Division Leslie Hirsch and Howard Morrel share their tips for estate managers tasked with seeing a property through an estate sale. Tune in to hear what you need to know about insurance and maintenance as a home sits through this process, documents and information to keep at your fingertips, repairs that can impact the value of a property, and what most commonly gets overlooked. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis. Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Aug 19, 2025 • 36min
Preparing for and preventing medical emergencies with Emergency Black Bag Founder & Medical Director Christopher Sidford
Are you taking all the right steps to prevent medical emergencies, and to ensure you're prepared in the worst case scenario?In this episode of the Easemakers Podcast, Emergency Black Bag Founder & Medical Director Christopher Sidford shares what every private service professional should know about medical emergencies, from what to have on-hand at every property to how to prepare your principals for a trip overseas. Tune in to hear his tips for basic preparedness, how to improve medical safety on remote properties, what to carry when you're traveling, and more.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis. Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Aug 5, 2025 • 34min
Building a network of trusted tradespeople with Fractional Estate Manager Rachel McGrath
A strong network of tradespeople and vendors serves as the key to Rachel McGrath's fractional estate management company, RK Estate Management. In this episode of the Easemakers Podcast, Rachel shares her tips for any private service professional looking to source, vet and work with high quality vendors. Tune in to hear her tips for finding new vendors, building strong relationships, and balancing 100+ vendors across multiple properties.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis. Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Jul 22, 2025 • 24min
Helping families navigate health insurance and care with Emry Concierge's Lindsay Loomis
Wealth brings complexity to all aspects of life, and health insurance is no exception.Emry Concierge's Lindsay Loomis has spent her career in the insurance industry, and in this episode of the Easemakers Podcast, she shares her tips for helping families navigate health insurance and care. Tune in to hear considerations for families who spend time across multiple properties, states and countries, what to know about concierge doctors and healthcare advocates, and tips for finding the right insurance plans for your clients. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis. Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Jul 8, 2025 • 36min
Professionalizing childcare operations with Dr. Virginia Schwager
Dr. Virginia Schwager combines a psychology background and years of experience in private service to help families improve their childcare operations. In her time working in private households, she's learned that childcare teams shouldn't operate in siloes, but rather, should be integrated seamlessly with estate management teams. In this episode of the Easemakers Podcast, Ginny shares her tips for estate managers on overseeing nannies and childcare professionals, her take on how to improve retention, and more. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis. Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Jun 24, 2025 • 37min
Creating continuity, preserving legacy, and planning for the future with Leafplanner Founder & CEO Josh Kanter
In every family office, turnover is inevitable. So how do you plan for the future and ensure information doesn't get lost over time? In this episode of the Easemakers Podcast, Josh Kanter shares how his own family's story shaped his approach to helping family offices navigate transitions and preserve their legacies. Tune in to hear why his own experience led him to build leafplanner, his take on why it's critical to document the knowledge of everyone involved in the family ecosystem, and his tips for anyone who wants to help an organization preserve their legacy for generations to come.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis. Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Jun 10, 2025 • 41min
Proactive planning for seamless private jet travel with Apollo Jets Aviation Advisor Michael Palagonia
What should you consider when booking private jet travel, and how do you ensure everything goes smoothly? In this episode of the Easemakers Podcast, Apollo Jets Aviation Advisor Michael Palagonia shares the common mistakes to avoid around luggage capacity, departure times, catering and more. Tune in to hear why it's critical to know your terms around cancelation, wifi, pets and more, how to plan for holiday, peak season, and major event travel, and which small mistakes can turn into bigger problems when flying privately.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis. Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

May 27, 2025 • 29min
Anticipatory excellence and the new definition of luxury with The Pantheon Group Managing Director Joe Pellegrino
What is the definition of luxury in 2025?Joe Pellegrino says we all have our own definition — and it's his team's job to deliver on each client's unique vision. In this episode of the Easemakers Podcast, the Managing Director of the Pantheon Group shares his take on what he calls "anticipatory excellence," and how he sees estate management evolving. Tune in to hear about the keys to onboarding new clients, how to get ahead of expectations, tips for finding great vendors, and more.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis. Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.